We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

City Express Tijuana Rio

Dr. Atl 6, Zona Rio, Tijuana 22010, Mexico
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for:1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
City Express Tijuana Rio
View Map
Add Photo Write a Review

90 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 21, 2015 via mobile

This hotel has everything we needed. The location is great, the price moderate, it's CLEAN, new, the beds won't seem like much but they're comfy.! And you can always ask for extra pillows and blankets.. And the complimentary breakfast is a plus.. We always stay here when we need to. Este hotel Es una muy buena opción, está bien ubicado,... More 

Helpful?
Thank Rosalbacg87
marlen c, Guest Relations Manager at City Express Tijuana Rio, responded to this review
Google Translation

Estimada Rosalbacg87, Gracias por compartir sus valiosos comentarios en la comunidad tripadvisor, es para nosotros un placer el que nos... More 

San Diego, California
Level Contributor
238 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed December 14, 2015

We chose this hotel as a result of a over-booked flight on Aeromexico from Tijuana to Mexico City. As we were standby, the airlines was not obligated to put us up overnight. We paid about $65 (about $10-15 over the cost for pre-booked hotel rooms of equal or better quality elsewhere in the Zona Rio section of Tijuana) for a... More 

Helpful?
Thank SanDiegoGuy1
marlen c, Guest Relations Manager at City Express Tijuana Rio, responded to this review

Dear SanDiegoGuy1, Firstly thank you for your custom and valuable feedback. Please accept my sincere apologies for the inconveniences you were put through, corrective measures have been put in place to avoid reoccurrence. Thank you for taking the time to voice your concerns. It is through such communication that we are given an opportunity to evaluate our performance, and focus... More 

Mexico City, Distrito Federal, Mexico
Level Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed December 9, 2015

The brand name should mean quality and service, yet this hotel lacks both. The front desk was understaffed and the employees behind it just didn't give a damn about the clients trying to check in. They kept me in line for over 20 minutes, for no good reason, as one was arguing with a client and the other ruffling through... More 

Helpful?
Thank Zorzidad
marlen c, Guest Relations Manager at City Express Tijuana Rio, responded to this review

Dear Zorzidad, Firstly thank you for your custom and valuable feedback. Please accept my sincere apologies for the inconveniences you were put through, corrective measures have been put in place to avoid reocurrence. Thank you for taking the time to voice your concerns. It is through such communication that we are given an opportunity to evaluate our performance, and focus... More 

Travelers are raving about these Tijuana hotels

1 review
2 of 5 stars Reviewed December 3, 2015 via mobile

Hotel que no corresponde al precio y pésimo servicio. Un hotel de 2 estrellas en general. No tuve agua caliente y había una fuga en mi habitación. Agua tibia, check in siempre tardado y sin suficiente personal. Poco amables y poco servicio al cliente. Habitaciones en mal estado general. Too expensive for the poor costumer service they give. No hot... More 

Helpful?
Thank M E Martínez C
marlen c, Guest Relations Manager at City Express Tijuana Rio, responded to this review
Google Translation

Estimado M E Martinez, Anteponiendo una sincera disculpa por los inconvenientes vividos durante su estancia y agradeciendo haberse tomado el... More 

Minneapolis, Minnesota
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 22, 2015 via mobile

I stayed for one night and as a foreign traveler to Mexico I found this place as unwelcoming. First of all when you walk in the whole first floor reception area was under construction. There also was a langage barrier. The room was really small but I didn't care it was just me. I'm not sure if it's a Mexico... More 

Helpful?
Thank Mexicohopper1
marlen c, Guest Relations Manager at City Express Tijuana Rio, responded to this review

Dear Customer First I want to apologize for any inconvenience during your stay, relating to the incident with housekeeping, as this helps us identify our areas of opportunity and work on them. For this reason we have taken steps to our Housekeeper and maintenance, who will be working on better training and meet the quality standards Hotels City. I hope... More 

Seattle,wa
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed May 26, 2015

We were in TJ to visit some family and needed a place to sleep basically. This hotel is awesome for that. Don't expect anything fancy, just a bed, small TV and its clean. Location is awesome, close to the Plaza Rio Mall, restaurants, bars and trendy Paseo de los Heroes street. Walking distance to all of these, and a 5... More 

Helpful?
Thank Goosetavo
marlen c, Guest Relations Manager at City Express Tijuana Rio, responded to this review

Dear Guest Thank you for contacting City Express Tijuana Rio, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon More 

Vista, California
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed March 18, 2015

If you are going to show up and pay in cash make sure you pay in Pesos since the City Express exchange rate is bad. The room was fine and everything worked fine except the WIFI. Don't stay here if a good WIFI is important to you. Located in Zona Rio. I recommend eating at Yagger's sports bar which is... More 

Helpful?
Thank stv043
marlen c, Guest Relations Manager at City Express Tijuana Rio, responded to this review

Dear Guest I am writing to apologize for the inconvenience during your stay and the incident with the service wi- fi, your comment is important to us because it help us to improve our quality service; I want to let you know that we have implemented corrective measures in relation to your comment. I hope to give us the opportunity... More 

Level Contributor
141 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed March 10, 2015

I wouldn't say this is the best family friendly hotel. I would say it is a great hotel if you are in a business trip or something similar. The hotel itself is very simple and I think it has a great location. (not downtown but almost everything is 10-15 minute drive). The downside that I have with this hotel is... More 

Helpful?
Thank Victor I
marlen c, Guest Relations Manager at City Express Tijuana Rio, responded to this review

Dear Victor, Thank you for contacting CityExpress Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. We are thankful for your comments about the room noise , this kind of comments help us to improve... More 

Huntington, West Virginia
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed February 24, 2015

The room was clean and within walking distance of the Plaza Rio. It has a parking garage close by with underground facilities. The price was reasonable for what was obtained. Initially the room smelled of disinfectant, but this disappeared by the second day. The only negative was that the Internet connection did not work, even after getting help from the... More 

Helpful?
Thank John S
marlen c, Manager at City Express Tijuana Rio, responded to this review

Dear John I am writing to apologize for the inconvenience during your stay and the incident with the service at the wi fi, your comment is important to us because it help us to improve our quality service I hope to give us the opportunity to have you back again and give the service you deserve More 

Boca Raton, Florida
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed February 19, 2015

I've been a guest at this hotel many times. It has a purpose: Inexpensive, very basic, clean room, Zona Rio location and a good breakfast. It's a place to spend the night and get up and go take on the day. It is NOT a destination hotel, as other reviewers seem to expect. The staff is helpful and will go... More 

Helpful?
Thank RobMacSoFL
marlen c, Guest Relations Manager at City Express Tijuana Rio, responded to this review

Dear Guest First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the service the wi fi as this helps us to identify our areas of opportunity and work on them to improve the quality of our services; we reported that we have implemented corrective action in relation... More 

Questions? Get answers from hotel staff and past guests. Ask a question

24 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (1)
Viewed
Business center/function rooms (1)
Viewed
Other (11)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Tijuana hotels
0.2 mi away
Hotel Real del Rio Tijuana
1.3 mi away
Hotel Ticuan
Hotel Ticuan
#3 of 45 in Tijuana
4.5 of 5 stars 179 reviews
0.9 mi away
Hyatt Place Tijuana
Hyatt Place Tijuana
#1 of 45 in Tijuana
4.5 of 5 stars 149 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Lucerna Tijuana
Lucerna Tijuana
#4 of 45 in Tijuana
4.0 of 5 stars 200 reviews
0.8 mi away
Holiday Inn Tijuana Zona Rio
0.6 mi away
Palacio Azteca Hotel
Palacio Azteca Hotel
#10 of 45 in Tijuana
4.0 of 5 stars 131 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay