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All 44 Tijuana hotels

City Express Tijuana Rio

2.5 of 5 Hotel   |   Dr. Atl 6, Zona Rio, Tijuana 22010, Mexico
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City Express Tijuana Rio
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Ranked #16 of 44 Hotels in Tijuana
A recent review
4 of 5 stars reviewed 1 week ago
John S Huntington, West Virginia
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61 reviews from our community

Traveler rating
    9
    26
    9
    5
    12
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16
6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Huntington, West Virginia
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was clean and within walking distance of the Plaza Rio. It has a parking garage close by with underground facilities. The price was reasonable for what was obtained. Initially the room smelled of disinfectant, but this disappeared by the second day. The only negative was that the Internet connection did not work, even after getting help from the... More 

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Boca Raton, Florida
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've been a guest at this hotel many times. It has a purpose: Inexpensive, very basic, clean room, Zona Rio location and a good breakfast. It's a place to spend the night and get up and go take on the day. It is NOT a destination hotel, as other reviewers seem to expect. The staff is helpful and will go... More 

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marlen c, Guest Relations Manager at City Express Tijuana Rio, responded to this review

Dear Guest First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the service the wi fi as this helps us to identify our areas of opportunity and work on them to improve the quality of our services; we reported that we have implemented corrective action in relation... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 18, 2015

I Star there a couple days, the staff there are very unfriendly, I want it to use the bussiness center they told me It was under construction, so I had my Bussiness in the dinning room where everybody left the table very greasy. In the room, the showers were not clean at all, still hair from other guest in the... More 

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Marlen C, Guest Relations Manager at City Express Tijuana Rio, responded to this review

Dear Daniel First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the service the reception as this helps us to identify our areas of opportunity and work on them to improve the quality of our services; we reported that we have implemented corrective action in relation to... More 

San Diego, California
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 25, 2014

Got a room in this hotel on a Saturday night. They were very quick in providing me with a key and meeting my bed request. The rooms are inexpensive, the hotel and rooms are very clean. It's minimalistic with free breakfast in the morning. The staff speaks English and are very courteous. If you are looking for a no frills... More 

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marlen c, Guest Relations Manager at City Express Tijuana Rio, responded to this review

Dear Erick, Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Tijuana Rio did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon More 

Navojoa, Mexico
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 25, 2014

We've checked in at the hotel during Christmas during our visit to Tijuana. The location of the hotel is great, there is a shopping plaza nearby, as well as various restaurants. The neighbourhood seemed very secure. In my opinion the hotel is very functional, cozy beds, nice rooms, very calm and clean. The staff is extraordinarily nice, handeled all of... More 

Was this review helpful? Yes
marlen c, Guest Relations Manager at City Express Tijuana Rio, responded to this review

Dear Roland, First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the service the Wi-fi as this helps us to identify our areas of opportunity and work on them to improve the quality of our services; we reported that we have implemented corrective action in relation to... More 

Ensenada, Mexico
Top Contributor
55 reviews 55 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 30, 2014

the hotel is at the expected standard for City Express hotels, but two things failed terribly. There is no parking lot as it is being rebuilt, and breakfast was tardy. I left hungry to teach a six hour class.

Was this review helpful? Yes
marlen c, Guest Relations Manager at City Express Tijuana Rio, responded to this review

Dear Guest First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the service the parking and breakfast as this helps us to identify our areas of opportunity and work on them to improve the quality of our services; Waiting us the chance to have your preference and... More 

San Jose, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 26, 2014

The hotel is in a area with everyday within walking distance. Feels like staying at a American city. Its nothing like being in Downtown TJ or the Zona Norte where tourists are at. Its the business/ shopping area so prices for rooms are not cheap by Mexican standards. I found by walking around that there are cheaper hotels by the... More 

Was this review helpful? Yes 1
Marlen C, Guest Relations Manager at City Express Tijuana Rio, responded to this review
Google Translation

Estimado huésped, Agradecemos nos hiciera saber sus necesidades para poder trabajar en ellas para hacer que su estancia sea satisfactoria.... More 

Henderson, Nevada
Top Contributor
88 reviews 88 reviews
37 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed June 23, 2014

We were going to spend the night in Chula Vista prior to going to Tijuana, but found a great deal online for the City Express Tijuana Rio and couldn't be happier we stayed here. The hotel has a great location, close to many attractions in Tijuana. The room is very basic. We had a room with 2 beds. Our room... More 

Was this review helpful? Yes 2
Marlen C, Guest Relations Manager at City Express Tijuana Rio, responded to this review

Dear Guest , Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Tijuana Rio did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon More 

Dublin, Ireland
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed May 19, 2014

Rooms are small and with basic decoration. But, you can enjoy free wifi, free breakfast buffet (continental with a mexican mix) and free ride around the area. Its best feature is the location: Near many restaurants and in the nicest part of the city. The other hotels in the area are much older and expensive. I would rather stay here... More 

Was this review helpful? Yes
Marlen C, Guest Relations Manager at City Express Tijuana Rio, responded to this review

Dear Guest, Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Tijuana Rio did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon More 

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Additional Information about City Express Tijuana Rio

Address: Dr. Atl 6, Zona Rio, Tijuana 22010, Mexico
Location: Mexico > Baja California > Baja California Norte > Tijuana
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — City Express Tijuana Rio 2.5*
Number of rooms: 131
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Also Known As:
City Express Tijuana Rio Hotel Tijuana

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