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CostaBaja Resort & Spa

4.0 of 5 Km 7.5 Carretera a Pichilingue, La Paz 23010, Mexico
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CostaBaja Resort & Spa
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CostaBaja Resort & Spa
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292 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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La Paz, Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Costa Baja is an exceptional 5star resort. It has every amenity you could ask for and the Location and service are beyond expectation. It is world class and is now in my top 5. It Is not to be missed if you are visiting LaPaz. There were no signs of any damage from the Recent hurricane. Amazing.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent customer service, from the moment they take your reservation until the check-out the staff is very helpful and friendly. The hotel facilities are quite nice and comfortable, our room had a beautiful view to the sea. They have free shuttles to downtown La Paz and back, breakfast at the restaurant is very good, and the Spa is unbelievable. We... More

Was this review helpful? Yes 1
Corpus Christi
Top Contributor
51 reviews 51 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Let me start by saying, we had a hurricane a day after we arrived. Pre-hurricane everything was fine. Post hurricane management was non-existent. Some employees (aka kitchen staff and waiters) were awesome while the front desk was useless. We heard from other travelers that management at the hotel across the marina was fantastic. We loved our room and the property... More

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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Beautiful hotel , gorgeous views of the ocean , very clean rooms and amenities (even after hurricane) , staff was extremely attentive and courteous . Welcomed us and made us feel at home . We will definetly return to this beautiful resort .

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Juiz de Fora, MG
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

It has been the worst experience I've ever had in a hotel. It is extremely expensive, specially for what is offered. The accomodation is good, but the people who work there make everything else insignificant. They didin't help us at all. Anytime we asked for anything, they said there was nothing they could do. Not interested, not helpful at all.... More

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costabajasales, Director General at CostaBaja Resort & Spa, responded to this review

Dear guest We regret not having covered your expectations; We try to do the best we could during the hurricane Odile and his consequences; all the staff that works in the hotel, ask for a new opportunity to show you our quality of service and our warmth with our guests. Thank you for your comments. Eduardo Herrera General Manager More

Huntington Beach, California
Contributor
11 reviews 11 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel: I would return to this beautiful property in a heartbeat. Location of the hotel: Its about 20 mins from downtown, away from everything. You will be trapped in the resort. rental car is a must. Staff: We had communication problem with the staff. it seems most of the guests spoke Spanish, and the staff would assist them ( whom... More

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costabajasales, Director General at CostaBaja Resort & Spa, responded to this review

I truly appreciate your feedback, since it is a fundamental management tool to keep improving our services. We look forward to receiving you back in Costabaja in a near future. Best Regards Eduardo Herrera General Manager More

Los Angeles, California
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at the property 4 days and finally moved to the Hyatt Place for half the price. The Good- the cleaning staff were great and more than helpful. The bad- where do I start.... The check in staff were less than indifferent, the rooms are tiny for a hotel half the price. Outside of the egg station the same... More

Was this review helpful? Yes 1
costabajasales, Director General at CostaBaja Resort & Spa, responded to this review

Dear Guest, We regret not having covered your expectations; We try to do the best during the hurricane Odile and his consequences. The staff ask you for a new opportunity to show you our quality service and our warmth with our guests Thank you for your comments. Eduardo Herrera General Manager More

Rome, Italy
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 4, 2014

Beautiful location in a nice bay, not to mention the beach (in less than 30 minutes of driving you'll find better solutions). High Quality of Services: reception, porters, maid, waiters , all were kind and competent. Everything you need in a modern 5 star resort: from clean and scenic pool to gym and spa. Food Quality must be improved.

Was this review helpful? Yes
costabajasales, Director General at CostaBaja Resort & Spa, responded to this review

I truly appreciate your feedback, since it is a fundamental management tool to keep improving our services. We look forward to receiving you back in Costabaja in a near future. Best Regards Eduardo Herrera Gerente General More

Dallas, Tx
Contributor
12 reviews 12 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 2, 2014

TY to the staff for making our visit to La Paz a wonderful memory. The resort is gorgeous and after 2 days of fishing a great place to relax and be pampered. This was our first trip to La Paz so we went into town to explore. We also found some beautiful beaches north/east of Costabaja Resort. A big TY... More

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costabajasales, Director General at CostaBaja Resort & Spa, responded to this review
Google Translation

Agradezco mucho sus comentarios, ya que son una herramienta fundamental para seguir mejorando nuestros servicios. Esperamos poder recibirles de nuevo... More

Rio de Janeiro, RJ
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed September 2, 2014

Be ready for Mexican hospitality and friendliness. Good and comfortable rooms with everything you need for a relaxing holiday. Free transport to and from the city which you don´t really need because you have everything in the resort. Excellent choice of different restaurants in the in walking distance nearby marina or in the resort, tennis courts (albeit not Wimbledon) (take... More

Was this review helpful? Yes
costabajasales, Director General at CostaBaja Resort & Spa, responded to this review

I truly appreciate your feedback, since it is a fundamental management tool to keep improving our services. We look forward to receiving you back in Costabaja in a near future. Best Regards Eduardo Herrera Gerente General More

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Additional Information about CostaBaja Resort & Spa

Address: Km 7.5 Carretera a Pichilingue, La Paz 23010, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Sur > La Paz
Price Range (Based on Average Rates): $$
Hotel Class:4 star — CostaBaja Resort & Spa 4*
Number of rooms: 115
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Also Known As:
Costabaja Resort And Spa

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