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Centara Grand Beach Resort & Villas Krabi

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396-396/1 Moo 2, Ao Nang, Ao Nang, Krabi Town 81180, Thailand
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Centara Grand Beach Resort & Villas Krabi
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Centara Grand Beach Resort & Villas Krabi
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2,158 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (505)
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Melbourne, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a beautiful resort. The rooms are well appointed, the breakfast great, the pool area is perfect and it has a gorgeous setting with jungle behind and a great sea view. we had read about the boat transfer and were well aware that we would have to take a boat to and from this resort each time to get... More 

Was this review helpful? Yes 1
Ao Nang, Thailand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We have stayed at the centara grand beach hotel for 12 nights (yes, quite a long time in one place!). It is our 3 children's first trip to Asia (from Australia). It is a stunning location, set against a backdrop of limestone cliffs and on private beachfront. The staff are friendly, and responsive (they just came to wipe up water... More 

Was this review helpful? Yes 2
New Delhi, India
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

well the title says it all. it was too good yet a lil was amiss. first thing first if a guest is checking in you have to have a separate boat to ferry them to you hotel. my agent suggested it was one of the best properties in krabi. but i was in shock when i came to know u... More 

Was this review helpful? Yes 2
GeneralManagerCKBR, General Manager at Centara Grand Beach Resort & Villas Krabi, responded to this review

Dear gargaamit, Thank you for sharing your comments following your recent stay at our resort. I was pleased there were aspect of your stay that included the view, the pool, the great breakfast buffet variety and the size and layout of our rooms. I can also appreciate your comments about a mixed bag, especially when you rely on a third... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

My family stayed at the hotel for 2 nights. Its location is quite unique and is assessable by boat only. Very quite and nice beach. However, the room is not particularly clean. What is even worse is the management! On the night before leaving, we received a hotel notice saying that they would come and pick up our luggage at... More 

Was this review helpful? Yes 2
GeneralManagerCKBR, General Manager at Centara Grand Beach Resort & Villas Krabi, responded to this review

Dear Wai Keung Y, Thank you for sharing your comments following your recent stay at our resort. I was disappointed to read we did not meet your overall expectations due to the delay in the bell man collecting your luggage on your departure. I am sure you can appreciate that the bellman collect luggage as per the boat schedule and... More 

singapore
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

The location is a bit disconnected but that has its own pros and cons. pros- secluded and private beach. cons- you need to wait for the hotel speed boat to get to any close by tourist spot. the property is gorgeous. Though you would have to do a lot of walking inside. Food & beverages are expensive in comparison to... More 

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GeneralManagerCKBR, General Manager at Centara Grand Beach Resort & Villas Krabi, responded to this review

Dear nehabhayana83, Thank you for sharing your comments following your recent stay at our resort. It was a pleasure to read you enjoyed your overall stay and you are right our location has many pros and cons, however if you are aware of this in advance then it makes you better prepared what to expect. Once again thank you for... More 

Warrington, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We were celebrating our Silver wedding and this place looked like paradise, don't get me wrong the island is adillic but the resort is shoddy it was supposed to be 5star not at all, when it was built it would have been fantastic, no maintenance had been done since, toilets were broken rooms were shoddy lobby dirty😡😡😡😡 When you book... More 

Was this review helpful? Yes 3
GeneralManagerCKBR, General Manager at Centara Grand Beach Resort & Villas Krabi, responded to this review

Dear Janis B, Thank you for sharing your feedback from your stay at our resort in August last year. I can read that the disappointment still stays with you after all this time and for this please accept our sincere apologies that we did not meet your expectation on this special occasion. We have a room preventative maintenance plan underway... More 

Indore, India
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The resort is at a perfect location it cant be a better visual in ao nang from what we see from this place. The views from this place are amazing and these guys worked our request for a private area room and gave us a perfect unit. At checking it was a little slow but was quiet welcoming. The front... More 

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GeneralManagerCKBR, General Manager at Centara Grand Beach Resort & Villas Krabi, responded to this review

Dear muchhalsandeep, Thank you for sharing your comments following your recent stay at our resort. It was a pleasure to read you enjoyed your stay overall and many guests agree we have a fantastic location with amazing views. Thank you also for specifically acknowledging the efforts of the front desk team. I have passed this onto them and it is... More 

Singapore, Singapore
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel settles in a private beach, surrounded by mountains and it’s only reachable by boat. Actually, there’s a mountain trail along the coast that connects directly to Ao Nang beach. However, it’s not easy to go through and definitely not suitable for all ages. For your information Ao Nang is a famous beach/area in Krabi and it’s full of... More 

Was this review helpful? Yes 2
GeneralManagerCKBR, General Manager at Centara Grand Beach Resort & Villas Krabi, responded to this review

Dear AlbertoRodP, Thank you for sharing your comments following your recent stay at our resort. It was a pleasure to read you enjoyed your overall stay and yes our location is truly unique and we have some amazing views. I appreciate your comments about the beach however it is cleaned daily, usually at low tide. I am sure you can... More 

Perth, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Over the last few years we have stayed in a number of 5 star resorts throughout Thailand and Asia, and after spending five nights in the Centara Grand Beach Resort during June I would class the hotel as a good 4 star but not a 5 star. The resort has a number of qualities, one of which is the fantastic... More 

Was this review helpful? Yes 2
GeneralManagerCKBR, General Manager at Centara Grand Beach Resort & Villas Krabi, responded to this review

Dear Ronnie S, Thank you for sharing your comments following your recent stay at our resort. It was a pleasure to read you enjoyed your overall stay and I fully appreciate your comments about the pier and the monkey trail. However please let me explain that we have tried for many years with the local authorities to allow us to... More 

UK
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Finished off a 12 night trip around Thailand October 14 with 2 nights at this hotel. Compared to anantara bangkok and santhiya koh yoh yai, this was way behind but if I had stayed here first, I would have thought it was great. Saying that, breakfast was great - in fact, excellent! Also the guy who played piano in the... More 

Was this review helpful? Yes 2
GeneralManagerCKBR, General Manager at Centara Grand Beach Resort & Villas Krabi, responded to this review

Dear sunandseauk, Thank you for sharing your comments following your stay back in October. I was pleased to read you enjoyed the wide selection of items on the breakfast buffet and Roberto our resident pianist. Please accept our apologies that the level of the exterior cleaning and the maintenance of the room did not meet your expectations and for any... More 

Hotel Review Summarization

What travelers say

  • Monkey trail(81)
  • Thai restaurant(4)
  • Very nice(3)
  • National Park(3)
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Pool/beach area (384)
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Beach (26)
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Beachfront Villa (99)
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Deluxe Ocean Facing Room (57)
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Main Pool (16)
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The Hotel (50)

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Pool/beach area (6)
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