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The Cliff Ao Nang Resort

85/2 Moo 2, Ao Nang, Krabi Town 81000, Thailand
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The Cliff Ao Nang Resort
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Ranked #74 of 92 Hotels in Ao Nang
A recent review
3 of 5 stars reviewed 2 weeks ago
Sheelashan
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247 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I stayed here from 5th March to 8th March ... We actually booked this hotel without going through the reviews..... When we did we almost cancelled our booking.. What an awful mistake that would have been.Our stay here was excellent and we simply loved the outdoor bathroom concept. The receptionist were rather helpful and the receptionist in... More 

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Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 29, 2015

The place is not so bad, but the staff is rude and not helpful at all. I've booked in advance on-line and had to wait 2-3h in the reception, because they couldn't find the details to the agency despite I had valid confirmation paid-in-full. They took my deposit (5 times more than the booking costs) and after 3 weeks time... More 

Was this review helpful? Yes 2
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed January 6, 2015

We came to this hotel after 20 hours of travelling, we just wanted to check in and take a shower. But the lady at the reception told us they had no available rooms, allthough we did have a confirmation email from Them. They told us they had another room, But we had to pay 1500 baht Extra Per Night. Of... More 

Was this review helpful? Yes 10
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 22, 2014

Nice newish and clean looking hotel in the center of Ao nang, right on the main street but tucked away so you'll never even hear a beep. Staff are helpful and the pool and view are nice. Rooms are great and the shower / bath area is lovely. Outdoor showers are such a great thing. Room service took a while... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 15, 2014

The rooms are very small with some sharp edges on the bed that need minding. The outdoor bathroom looks great but in practice is not such a good idea. Because of the garden setting there is a definite mosquito problem when sitting outside your room. There is a mosquito net over the bed proving the point.The pool has no steps... More 

Was this review helpful? Yes 5
Phuket, Thailand
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 6, 2014

We live in Thailand and I am actually a chef in one of the leading hotels in Thailand but this was probably the WORST experience in my life in thai hospitality room was small i booked a bundalow in the higher priced category room was dirty the resting area was full with Bird sh... sorry but this what is was... More 

Was this review helpful? Yes 6
The Cliff Aonan... K, Manager at The Cliff Ao Nang Resort, responded to this review

Dear Sirs, Your comments regarding the service you received at our resort are very important to us. We want guests to enjoy stay in our resort, so your report of a disturbing experience with our product & service is a serious concern for us. First, let us express our deepest apologies. Thank you for reporting this incident. The management team.... More 

Singapore
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 27, 2014

We had the twin bed option booked and when we arrived they told us none of the villas had twin beds. Service was ok, bad attitude tho and people really clueless. Cigaret butts and used cotton buds in the bathroom... We checked out 1 hour late and instead of trying to understand and apologise for the booking thing, they charged... More 

Was this review helpful? Yes 4
Petaling Jaya, Malaysia
Top Contributor
57 reviews 57 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed October 12, 2014

The hotel is quite a small one but it has a nice exterior feel, surrounded by greens, wood and stones. The hotel is located at quite a strategic place in Ao Nang, where you can walk out and find restaurants, shops and the Ao Nang beach (about 10mins walk). The rooms are quite quaint. Small but comfortable and clean (though... More 

Was this review helpful? Yes 3
Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 28, 2014

My husband and I stayed in this hotel for 2 nights in Aug 2014. The place is good with everything made from wood & stone. Something different from the other commercial hotels. We booked the hotel through a voucher so the didn't pinch at all. The rooms are small and there is no view from the windows. The breakfast menu... More 

Was this review helpful? Yes 1
Singapore, null, Singapore
Contributor
13 reviews 13 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 19, 2014

Went here 4 years ago on our honeymoon! Love the place and how romantic it is! The room is spacious, the mood was so relax and they had an outdoor toilet! The area was good, not too far from the beach! The owner was so nice to arrange a pick up from phuket airport! Really appreciate it! Love the service... More 

Was this review helpful? Yes 2
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