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Emerald Garden Resort

90 Moo 3, Ao Nang, Ao Nang, Krabi Town 81180, Thailand
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Emerald Garden Resort
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Emerald Garden Resort
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95 reviews from our community

Traveler rating
    30
    34
    20
    7
    4
See reviews for
15
48
5
3
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (95)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed in a room at the most end of the resort. It takes all the energy we have for us to reach our room, but the beach is just a walking distance so as the shops and hawker food. So everything was close by. This place has two swimming pool which is great so that we can choose which... More 

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Chumpon N, Manager at Emerald Garden Resort, responded to this review

Dear K. Syazwani F, We very much appreciate your comments regarding your stay at the Emerald Garden Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

Where to start. The room itself was good BUT the shower didn't drain, almost at all. Since there is no division between the shower and the rest of the bathroom, this means your bathroom will be flooded every time you shower. The only way to improve drainage is to run the tap in the sink, but this causes some black... More 

Was this review helpful? Yes 1
Chumpon N, ผู้จัดการ at Emerald Garden Resort, responded to this review

Dear K. Andre P, We are very much appreciate your comments regarding your stay at the Emerald Garden Resort. It is always a pleasure to receive positive feedback. We are very pleased to know that you enjoyed your stay with us and like our excellent location, and staff's service. Your comment regarding the surrounding atmosphere, room cleanliness, and other value... More 

Boise, Idaho
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 11, 2015

The grounds at the Emerald Garden Resort are wonderful, nice swimming pools and a fun jungle like atmosphere. Pools close at 7pm, would be fun to be able to swim after dark but it also keeps the area quiet. Cost 600 Baht to get a shuttle from the Krabi airport to the hotel. You can walk from the hotel to... More 

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Chumpon N, Manager at Emerald Garden Resort, responded to this review

Dear K. Big_Deauter We are very much appreciate your comments regarding your stay at the Emerald Garden Resort. It is always a pleasure to receive positive feedback. We are very pleased to know that you enjoyed your stay with us and like our excellent location, room and staff's service. Your comment regarding tthe resort surrounding and bad smell in your... More 

Exeter, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 7, 2015

This hotel was superb. We stayed i a room overlooking the pool and wow it was amazing. It is reasonably close to the main street of shops and restaurants or a sort taxi/tuk tuk ride away. The beach is opposite the shops etc. So everything was close by. This place is tranquil and an ideal location for relaxation. We had... More 

Was this review helpful? Yes
Chumpon N, Manager at Emerald Garden Resort, responded to this review

Dear K. karenhine..., We very much appreciate your comments regarding your stay at the Emerald Garden Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Melbourne Australia
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed April 6, 2015

Recently stayed here for 4 nights at the end of high season. This property was obviously built 30 plus years ago and would have been great then. However the property appears to have had little done to keep it updated since it was built and is now in a sad, unloved condition. The property itself is on a very large... More 

Was this review helpful? Yes 1
Chumpon N, Manager at Emerald Garden Resort, responded to this review

Dear K. Belle077 , We very much appreciate your comments regarding your stay at the Emerald Garden Resort. It is always a pleasure to receive positive feedback. We are very pleased to know that you enjoyed your stay with us and like our excellent location, and staff's service. Your comment regarding the room amenity, cleanliness of the resort around has... More 

Helsinki, Finland
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 5, 2015

We stayed here for 2 weeks in March 2015. Couldn't have chosen a better hotel. Our room was right next to the first pool near the breakfast area. It looked like they put us couples and adults around that pool, and families with kids around the other one. A fact we loved! We came here for peace and quiet and... More 

Was this review helpful? Yes
Chumpon N, Manager at Emerald Garden Resort, responded to this review

Dear Value Guest, We very much appreciate your comments regarding your stay at the Emerald Garden Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 5, 2015

The hotel is a nice walk (about 10 minutes) to the main areas (include beach) of Ao Nang - tip: the back of the hotel leads to a street with less crowded and quieter 'eating and shopping area'. The room is pretty outdated, but it fits a 3-star rating. For improvement: 1) the floor felt dirty most of the time,... More 

Was this review helpful? Yes
Chumpon N, Manager at Emerald Garden Resort, responded to this review

Dear K. Schezara , We very much appreciate your comments regarding your stay at the Emerald Garden Resort. It is always a pleasure to receive positive feedback. We are very pleased to know that you enjoyed your stay with us and like our excellent location, room and staff's service. Your comment regarding the room quality and cleanliness has been noted... More 

Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 4, 2015

We stayed here for three nights in March and were generally happy with the room, however found the beds to be a bit too firm for our liking. We were in a twin single so not sure if more expensive rooms have softer mattresses. No other issues with our stay. We really liked the greenery of the resort and the... More 

Was this review helpful? Yes
Chumpon N, Manager at Emerald Garden Resort, responded to this review

Dear whereisthatplace, We very much appreciate your comments regarding your stay at the Emerald Garden Resort. It is always a pleasure to receive positive feedback. We are very pleased to know that you enjoyed your stay with us and like our excellent location, room and staff's service. Your comment regarding the beds quality has been noted and we will work... More 

Antigua, Guatemala
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 2, 2015

A nice e quiet place surrounded by jungle like gardens. A little dates but well kept up rooms. I understand things are different but having to have your key in the room to turn on the outside light for the stairs defeats the purpose of having illumination for climbing the stairs at night. I also know that there aren't many... More 

Was this review helpful? Yes
Chumpon N, Manager at Emerald Garden Resort, responded to this review

Dear K. Belll1 mia , We very much appreciate your comments regarding your stay at the Emerald Garden Resort. It is always a pleasure to receive positive feedback. We are very pleased to know that you enjoyed your stay with us and like our excellent location, room and staff's service. Your comment regarding the operating hour of our bar has... More 

Burnley, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 15, 2015

Recently stayed there the first week in March for 3 nights. Don't be fooled by the publicity photos, the gardens need serious investment, many plants were dying,many areas were tired and scruffy, the public seating areas in the gardens looked dirty and filthy. Our shower room was filthy,soap dish looked like it was never cleaned and extractor fan totally filthy.... More 

Was this review helpful? Yes 1
Chumpon N, ผู้จัดการ at Emerald Garden Resort, responded to this review

Dear K. Peter, Thank you for taking the time to tell us about your experience at the Emerald Garden Resort Krabi. I am sorry that your experience did not meet your expectations about our garden, public seating and your room; please allow me to express my sincerest apologies. At Emerald, we strive to provide a superior service experience for every... More 

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