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All 84 Ao Nang hotels

Mercure Krabi Deevana

4.0 of 5 Hotel   |   186 Moo 3, Soi 8, Ao Nang Road, Ao Nang, Krabi Town 81000, Thailand
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Mercure Krabi Deevana
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84%
Ranked #7 of 84 hotels in Ao Nang
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Wong M Kuching
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1,195 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (265)
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English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Great location and lovely staff. We had the best time. Convenient stroll to beach and shops. Even better we hired a scooter to explore the area. Breakfast is very good and we enjoyed dinner one evening too.

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Casablanca, Morocco
Contributor
18 reviews 18 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed in this hotel for 2 nights. Room is clean. Easily accessible to pool. Friendly and helpful staff. Nice Breakfast services.Nice services and food quality from the restaurant. I will definitely be back to Mercure next time I'm in krabi.

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Singapore, Singapore
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The location of the hotel was close enough to Ao Nang Beach, yet private enough to be quiet and away from the crowd and noise. Tuk-tuks are available outside in the mornings if you need to go to the beach or to other parts of Krabi. If you walk further, you can also find sedan cars and trucks. We had... More

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Cape Town Central, South Africa
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We arrived at Mercure and were off to a bad start as they requested a 600 baht per day breakage fee at check-in. This was not disclosed at any point when we made the booking and we were not impressed. Our room was good, however our "king size" bed was two 3/4 beds pushed together instead. The raindrop showerhead was... More

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Teerasak K, Executive Assistant Manager at Mercure Krabi Deevana, responded to this review

Dear Khun travelbugs-ct, Thank you for taking the time to tell us about your experience at the Mercure Krabi Deevana. I am sorry that your experience did not meet your expectations about 600 Baht deposit & rainshower leaking; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore... More

Nhulunbuy, Australia, South Pacific
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed in the family room with two kids.....wow what a great place. The room was large, modern and clean. ..the curtain separating the kids as area with bunk beds a tv and play station was excellent. The kids loved the pool with walk in areas, waterfall, spa areas and a range of knooks to keep the kids entertained. The... More

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Teerasak K, Executive Assistant Manager at Mercure Krabi Deevana, responded to this review

Dear Khun Zed2929, We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is always a pleasure to receive positive & negative feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More

Kuala Lumpur, Malaysia
Contributor
16 reviews 16 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband n me "come back" to Krabi for relax. we choose to stay in MERCURE krabi deevana again, as v love this hotel so much, v been here in oct 2013 to celebrate birthday. Everything almost still the same, the decor, the cleanness, the staff, the food for room service, the housekeeping, all are still maintain the ratings as... More

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Teerasak K, Executive Assistant Manager at Mercure Krabi Deevana, responded to this review

Dear Khun beeting, Thank you for your 2nd returning and taking the time to tell us about your experience during stay with us this time. I am sorry that your experience did not meet your expectations about the luggages pick up upon checking out; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior... More

malaysia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in this hotel for 3 nights. Room is clean. Easily accessible to pool. Friendly and helpful staff. Read some negative review about their hotel staff. To be fair,some of staff were excellent and sincere in helping hotel guest. Perhaps is the consistency of their services. Anyway we enjoy our stayed.

Was this review helpful? Yes
Teerasak K, Executive Assistant Manager at Mercure Krabi Deevana, responded to this review

Dear Khun leelw, Thank you very much for your stay and understanding the situation during your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More

Singapore, Singapore
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Some of the reviews here almost made me cancel my reservation but I decide to go ahead with my initial decision anyway. And boy, was I glad I did. I reached around the time when other guests were checking-out (my bad) but despite the chaos, front-desk staff,Komsan, was able to maintain his smile and was apologetic for making me wait... More

Was this review helpful? Yes
Teerasak K, Executive Assistant Manager at Mercure Krabi Deevana, responded to this review

Dear Khun zaamx, First of all, we thank you that you didn't cancel the booking and give us the opportunity to serve you. We very much appreciate your positve & negative comments regarding your stay here, especially first day of your arrival & room assignment, please accept my sincere apologize. I will share your comments with our team. I am... More

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Additional Information about Mercure Krabi Deevana

Address: 186 Moo 3, Soi 8, Ao Nang Road, Ao Nang, Krabi Town 81000, Thailand
Location: Thailand > Krabi Province > Krabi Town > Ao Nang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Krabi Deevana 4*
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Also Known As:
Mercure Krabi Deevana Hotel Ao Nang
Mercure Krabi Deevana Ao Nang

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Luxury Hotel in Ao Nang #3 Family Hotel in Ao Nang #8 Romantic Hotel in Ao Nang
Hotel Class
Official Description (provided by the hotel)
Mercure Krabi Deevana offers chic accommodation in contemporary low-rise buildings located a short distance from Ao Nang Beach. With 213 stylish rooms and suites, each with a private balcony, you can enjoy the resort's excellent facilities and benefit from gracious and personalized service from the welcoming Mercure team. The brand new resort features an exceptional restaurant and bars, three outdoor swimming pools, a kid's pool, a restful and rejuvenating spa, and outstanding meetings and events facilities. ... more   less 
Number of rooms
213

Questions & Answers

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5 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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