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All 84 Ao Nang hotels

Mercure Krabi Deevana

4.0 of 5 Hotel   |   186 Moo 3, Soi 8, Ao Nang Road, Ao Nang, Krabi Town 81000, Thailand
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Mercure Krabi Deevana
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84%
Ranked #6 of 84 hotels in Ao Nang
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Kazcar777
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1,162 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (259)
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English first
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We recently stayed at the Mercure Krabi for 8 days. We loved it! Our highlight was staying in a pool access room in block 4. The luxury of jumping straight into the beautiful pool and being surrounded by lush gardens was amazing. It was a bit of a walk from reception area but that didn't bother us. We found our... More

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Teerasak K, Executive Assistant Manager at Mercure Krabi Deevana, responded to this review

Dear Khun Kazcar777, We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

Vientiane, Laos
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Well usually I go by the reviews about a hotel and this time also I was prepared. Even though the hotel had mixed reviews, we decided to give it a try. We arrived at 2:30pm and the rooms were not ready. After waiting for 20 min and tolerating the cold behavior of the staff at the reception we finally got... More

Was this review helpful? Yes 1
Teerasak K, Executive Assistant Manager at Mercure Krabi Deevana, responded to this review

Dear Khun jasreen, Thank you for taking the time to tell us about your experience at the Mercure Krabi Deevana. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More

Sydney, Australia
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

I'm typing this from my room in the hotel right now. It's quite a nice hotel but it is very noisy due to the amount of people with children who clearly don't care about other people. Most of the rooms seem to be around the pool so obviously that is going to be noisy as it's filled with children. Also... More

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Teerasak K, Executive Assistant Manager at Mercure Krabi Deevana, responded to this review

Dear Khun fredaroony, Thank you for taking the time to tell us about your experience at the Mercure Krabi Deevana. I am sorry that your experience did not meet your expectations about those noise; please allow me to express my sincerest apologies I am not sure if you are now still with us, therefore we may assist to locate to... More

Kandy, Sri Lanka
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

This is a great hotel close to Ao Nang beach. The rooms are excellent and the staff always have a smile on their faces. The pool is in the middle of the hotel so it can be a bit difficult to stay in the sun but if you don't mind moving your lounge every now and then you're fine. The... More

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Teerasak K, Executive Assistant Manager at Mercure Krabi Deevana, responded to this review

Dear Khun Skulipalmason, We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

Canberra, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We upgraded to a pool access room and were very happy with it. The room was luxurious and beautifully clean. The pool was lovely and much appreciated after a hot day out. We didn't use the restaurant as we had read on Tripadvisor that there were plenty of nearby options. There are along with a 7/11, nearby Thai massage and... More

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Teerasak K, Executive Assistant Manager at Mercure Krabi Deevana, responded to this review

Dear Khun Aussie_Girls2014, We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. Especially when we hear that you have great holiday during stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve... More

Tawau, Malaysia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The Resort is just beautiful compliments with the good service from the staffs. That was our first visit to Krabi. Location was quite good. Plenty of Tuk-tuk nearby within 3 mins walk. Room was spacious. We look forward to spent our holiday there again soon.

Was this review helpful? Yes 1
Teerasak K, Executive Assistant Manager at Mercure Krabi Deevana, responded to this review

Dear Khun NormanSerbastian, We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

Bangkok, Thailand
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for three days and enjoyed every minute at the hotel. The staff are super and the restaurants serve wonderful dishes. Just remember to as for housecleaning if you want the room cleaned daily because they will only clean if called. The daily specials in the restaurant were priced reasonably and tasted great. The beach is actually an easy... More

Was this review helpful? Yes 1
Teerasak K, Executive Assistant Manager at Mercure Krabi Deevana, responded to this review

Dear Khun asiaexpat62, We thank you for your stay at the Mercure Krabi Deevana and glad to know that you have wonderful time here. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive... More

Hsinchu, Taiwan
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed there for 4 nights with my siblings and took the pool access room at block 4 where the atmosphere is quite and relaxing. The housekeeping was good but they forgot to change our towels when we just came back from the sea....the breakfast is average and no much to choose from. If you need shuttle to and from the... More

Was this review helpful? Yes
Teerasak K, Executive Assistant Manager at Mercure Krabi Deevana, responded to this review

Dear Khun EstelleChen, We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is always a pleasure to receive positive feedback, also the comment regarding the unchanged towels. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive... More

Contributor
11 reviews 11 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

At first I thought this hotel is very isolated and far from the beach, nevertheless, if you do not mind renting a bike at 200 baht a day, this hotel location is not a problem at all. The check in is fast and smooth. Our room is a pool access room which is great and comfortable. Wifi is strong and... More

Was this review helpful? Yes 2
Teerasak K, Executive Assistant Manager at Mercure Krabi Deevana, responded to this review

Dear Khun Pui Leng C, First of all, we thank you for your stay at the Mercure Krabi Deevana. It is always a pleasure to receive positive feedback and some recommendation. We are sorry that our information may not completely given when you are here regarding the steam bath as actually we do have at our Swan Spa. Breakfast is... More

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Additional Information about Mercure Krabi Deevana

Address: 186 Moo 3, Soi 8, Ao Nang Road, Ao Nang, Krabi Town 81000, Thailand
Location: Thailand > Krabi Province > Krabi Town > Ao Nang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Krabi Deevana 4*
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Also Known As:
Mercure Krabi Deevana Hotel Ao Nang
Mercure Krabi Deevana Ao Nang

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Ao Nang #3 Luxury Hotel in Ao Nang #7 Romantic Hotel in Ao Nang
Hotel Class
Official Description (provided by the hotel)
Mercure Krabi Deevana offers chic accommodation in contemporary low-rise buildings located a short distance from Ao Nang Beach. With 213 stylish rooms and suites, each with a private balcony, you can enjoy the resort's excellent facilities and benefit from gracious and personalized service from the welcoming Mercure team. The brand new resort features an exceptional restaurant and bars, three outdoor swimming pools, a kid's pool, a restful and rejuvenating spa, and outstanding meetings and events facilities. ... more   less 
Number of rooms
213

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