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All 88 Ao Nang hotels

Deevana Plaza Krabi Aonang

4.0 of 5 Hotel   |   186 Moo 3, Soi 8, Ao Nang Road, Ao Nang, Krabi Town 81180, Thailand (Formerly Mercure Krabi Deevana)
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Deevana Plaza Krabi Aonang
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Ranked #8 of 88 Hotels in Ao Nang
4.0 of 5 stars 1,310 Reviews
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Jeannie M
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1,310 reviews from our community

Traveler rating
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    164
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333
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (293)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
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English first
  • All months
    (1310)
  • Mar-May only
    (369)
  • Jun-Aug only
    (216)
  • Sep-Nov only
    (240)
  • Dec-Feb only
    (485)
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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We thoroughly enjoyed our stay at your hotel. Rooms were clean, comfortable bed, great housekeeping staff, good wifi and TV reception. Breakfast buffet at hotel was good but a bit pricey! Very close (less than 10 minute walk ) to food vendors and restaurants. Location to beach (Ao Nang) is very close but not a nice beach. Don't go by... More 

Was this review helpful? Yes
Teerasak K, Executive Assistant Manager at Deevana Plaza Krabi Aonang, responded to this review

Dear Khun Jeannie M, We very much appreciate your comments regarding your stay at the Deevana Plaza Krabi. It is always a pleasure to receive positive feedback, also some recommendation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We thoroughly enjoyed our stay at your beautiful hotel!! We booked a king room with pool access and it was amazing! There was a great day bed where we could relax, read and enjoy a few sneaky cocktails! The room was clean and modern and the bed was super comfy. My only slight negative with the room was the T.V... More 

Was this review helpful? Yes
Teerasak K, Executive Assistant Manager at Deevana Plaza Krabi Aonang, responded to this review

Dear Khun Sam H, We very much appreciate your comments regarding your stay at the Deevana Plaza Krabi. It is always a pleasure to receive positive feedback, also some recommendation regarding English TV channel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we... More 

Senior Reviewer
6 reviews 6 reviews
1 of 5 stars Reviewed 3 days ago NEW via mobile

On arrival, checkin took over an hour. Was asked to login into Internet and find booking as they would not check. Asked to sit and have a coffee while room was being made ready (we arrived a long time after allocated arrival time) - then once room was ready we were chased to pay (would have expected complimentary). Booked through... More 

Was this review helpful? Yes
Teerasak K, Executive Assistant Manager at Deevana Plaza Krabi Aonang, responded to this review

Dear Khun Lindsey C, Thank you for taking the time to tell us about your experience at the Deevana Plaza Krabi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Deevana, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Helsinki
2 reviews
1 of 5 stars Reviewed 4 days ago NEW

For me it took 2,5 hours to get a room, after a more than a 10 hours night flight. Personnel at the check in didn't even apologised which left me wondering if I really arrived in Thailand where you normally get exellent service. Well, they seem to have also russian staff and I got 'russian service'. Anyway, room looks cheap,... More 

Was this review helpful? Yes
Teerasak K, Executive Assistant Manager at Deevana Plaza Krabi Aonang, responded to this review

Dear Khun 885traveller, Thank you for taking the time to tell us about your experience at the Deevana Plaza Krabi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Deevana, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Singapore
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here for 3 nites with my family including 2 toddlers. We booked the pool access room. Pool was long and narrow, crowded most of the times. We had barbecue buffet dinner at the restaurant for 750 bh each. The food was bad. Some of the meat was badly burnt but the staffs still brought it to us. Hotel is... More 

Was this review helpful? Yes
Teerasak K, Executive Assistant Manager at Deevana Plaza Krabi Aonang, responded to this review

Dear Khun LZ_Cheong, Thank you for taking the time to tell us about your experience at the Deevana Plaza Krabi. I am sorry that your experience did not meet your expectations about the food on buffet night; please allow me to express my sincerest apologies. At Deevana, we strive to provide a superior service experience for every customer; therefore your... More 

Mermaid Beach, Australia
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

Booked a room with breakfasts included through Asiarooms and when we arrived they said breakfast wasn't included in the booking??? We are still staying at this hotel for another 3 nights and I want this resolved before I leave. I know the manager checks the reviews regularly. Asiarooms have confirmed that this hotel has accepted the fact that they are... More 

Was this review helpful? Yes
Teerasak K, Executive Assistant Manager at Deevana Plaza Krabi Aonang, responded to this review

Dear Khun MofoMarc, First of all, we thank you for taking the time to tell us about the problem you have faced as we also have tried to find out the best way to solve the problem either for the guest, hotel or 3rd party. As per our discussion that the original booking was booked under room only with Asiarooms.com... More 

London, United Kingdom
Top Contributor
210 reviews 210 reviews
146 hotel reviews
190 helpful votes 190 helpful votes
3 of 5 stars Reviewed 1 week ago

I booked this hotel as it was Mercure at the time, and I have benefits with them. Sadly, by the time I came to stay, it had turned into an independent hotel. Still, the room was nice, with a reasonable balcony. The hotel was a little strangely laid out, with long walks to some rooms, and unequal access to pool... More 

Was this review helpful? Yes 1
Teerasak K, Executive Assistant Manager at Deevana Plaza Krabi Aonang, responded to this review

Dear Khun A380fan, Thank you for taking the time to tell us about your experience at the Deevana Plaza Krabi (former Mercure Krabi Deevana). I am sorry that your experience did not meet your expectations ; please allow me to express my sincerest apologies. At Deevana (former Mercure), we strive to provide a superior service experience for every customer; therefore... More 

Singapore, Singapore
Top Contributor
91 reviews 91 reviews
20 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago

The welcome at this hotel was second to none. We checked in from the comfort of a settee whilst staff generated the paperwork and took the credit card swipe. Then a young lady took us to our room explaining the hotel facilities and features as we went. She also told us what was available locally and the tours that we... More 

Was this review helpful? Yes
Teerasak K, Executive Assistant Manager at Deevana Plaza Krabi Aonang, responded to this review

Dear Khun pbb451, We very much appreciate your comments regarding your stay at the Deevana Plaza Krabi (former Mercure Krabi Deevana). It is always a pleasure to receive positive feedback, also some recommendation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive... More 

Ljungby, Sweden
Contributor
17 reviews 17 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Deevana Plaza for 2 weeks in December and we had a great time. The hotel is spotless and well taken care off. The pool area is lovely, clean and surrounded by lush greens. Plenty of sunbeds and a cozy pool bar. Comfy beds and pillows, nice rooms. The staff is really friendly, professional and helpfull, always greeting... More 

Was this review helpful? Yes
Teerasak K, Executive Assistant Manager at Deevana Plaza Krabi Aonang, responded to this review

Dear Khun aany_10, We very much appreciate your comments regarding your stay at the Deevana Plaza Krabi (former Mercure Krabi Deevana). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve... More 

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at Deevana Plaza for our 7th Year Anniversary stay and did not regret our decision. First of all, whenever we book hotels for our holiday, we trust tripadvisor reviews as it is most up to date experience and photos. Main thing to look out for when selecting hotel for me will be the Brand (Reliability), Cleanliness and how... More 

Was this review helpful? Yes 1
Teerasak K, Executive Assistant Manager at Deevana Plaza Krabi Aonang, responded to this review

Dear Khun NinaNgadia0911, First of all, we thank you very much to give us trustful and it glads to hear that you have wonderful and enjoy your 7th years anniversary here. We very much appreciate your positive comments & feedback as you make me fly higher... :) Anyhow, I will share your comments with our team. I am sure that... More 

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Additional Information about Deevana Plaza Krabi Aonang

Address: 186 Moo 3, Soi 8, Ao Nang Road, Ao Nang, Krabi Town 81180, Thailand (Formerly Mercure Krabi Deevana)
Location: Thailand > Krabi Province > Krabi Town > Ao Nang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Deevana Plaza Krabi Aonang 4*
Number of rooms: 213
Reservation Options:
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Also Known As:
Mercure Krabi Deevana Hotel Ao Nang
Deevana Plaza Krabi Aonang Ao Nang
Hotel Style:
#4 Family Hotel in Ao Nang
#4 Spa Hotel in Ao Nang
#5 Luxury Hotel in Ao Nang
#7 Romantic Hotel in Ao Nang

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