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The Crown & Castle

3.0 of 5 Market Hill, Orford IP12 2LJ, England
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Certificate of Excellence 2014
The Crown & Castle
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The Crown & Castle
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480 reviews from our community

Traveler rating
    365
    85
    19
    8
    3
See reviews for
33
372
4
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Enjoyed a two night DBB break at the start of October with my husband and father. We had 1 best house double and 1 better house double in the main hotel and both rooms were very comfortable with arm chairs in the large windows with views of the estuary. The staff were friendly without being over bearing, the hotel smart... More

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London, England, United Kingdom
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Visited for my wife's birthday on arrival we were made to feel at home and were upgraded to a better room. As others have said already the staff were kind, friendly and attentive but without feeling intrusive. No request was too difficult. We had a drink in the bar before dinner followed by three fantastic course with great wine choices... More

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Alnwick, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Never having visited Suffolk before my wife and I were delighted to find The Crown & Castle via TripAdvisor....and we are so so pleased we did. What a fantastic place!! The positive reviews are richly deserved and correct in every way. We had travelled from a very wet Norfolk and the friendliness of the greeting at Reception immediately made us... More

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London
Contributor
13 reviews 13 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

What an amazing team of people who run this hotel. My husband and I went with the dog for our first wedding anniversary and stayed in one if the dog friendly garden rooms. There were biscuits and a towel in the room for the dog as well as biscuits and towels for us!! A fantastic DVD selection in the reception,... More

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St Albans
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from our third stay. Booked a good house double (which we had found excellent on a previous visit), bed breakfast and dinner. On arrival we were given a free update to a best garden room! Every member of staff we dealt with were charming, professional and keen to excel in their level of service. Cannot think of any... More

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Props3, Owner at The Crown & Castle, responded to this review

Thank you so much for your review and for staying with us on three occasions - hopefully there will be many more..... We are delighted to have been able to offer you a free upgrade, something we always do if we have a larger room available than the one booked. Thank you, too, for the compliments about the staff and... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at the Crown & Castle for three nights in a suite, dinner bed & breakfast. Absolutely faultless... amazing customer service, attentive but unobtrusive staff. Our suite was fabulous, furnished very well, fresh milk in the rooms on a daily basis, sat out on the balcony taking in the view, stunning! The breakfast was good, tea / coffee / juice,... More

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Props3, Owner at The Crown & Castle, responded to this review

We are so pleased you enjoyed your anniversary long weekend – thank you for choosing the C&C as the place to enjoy your celebration. Thank you too for the lovely remarks about the suite, food, service etc. We appreciate them enormously but must confess it does help when the weather is as good as it was over the weekend! We... More

Cambridge, United Kingdom
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed one night at this lovely hotel and received a wonderful warm welcome from the Manager and his staff (other hotels in the Aldeburgh area please take note!) We were upgraded to one of the new Garden Rooms, a fabulous room, tastefully decorated, with a king size bed, flat screen TV and spacious bathroom with a large walk in... More

Was this review helpful? Yes 1
Props3, Owner at The Crown & Castle, responded to this review

Thank you very much indeed for your very kind review. We were glad to be able to give you a free upgrade to a Best Terrace room. It's something we always try to do if we have a better room available than the one booked, and it's very nice to have it acknowledged. We are glad, too, that you enjoyed... More

Temple Cloud, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

When you stay in an establishment owned by the redoubtable TV Hotel Inspector Ruth Watson you just know it's going to be everything a hotel should be. She doesn't disappoint; the C & C is superb. The beautiful location, quality furnishings & fittings, ambiance, the friendliest, helpful & downright efficient staff you could hope for. Oh! And did I mention... More

Was this review helpful? Yes
Props3, Owner at The Crown & Castle, responded to this review

One day I'll live down the Hotel Inspector sobriquet but obviously it's going to take longer than the 7 (???) years since I last presented the show! That aside, thank you so much for your extraordinarily generous review. We are really grateful for all the praise showered on rooms, service and food –it gives everyone a real boost. Thank you... More

East Horsley
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As many people have mentioned this is an excellent hotel - the location, quality of the rooms and the food. However I am afraid that these aspects are off set by the fact that the hotel charged the full rate for the room and dinner weeks in advance, unlike other hotels that merely take details of the credit card at... More

Was this review helpful? Yes 1
Props3, Owner at The Crown & Castle, responded to this review

Thank you for your praise of the hotel, rooms and food. I am sorry you objected to having your card charged for the room and dinner at the time of booking but it was made utterly clear on the phone (and in written confirmation) that we ONLY do this for a single Friday night stay, which you booked, or bookings... More

Glasgow
Top Contributor
238 reviews 238 reviews
59 hotel reviews
267 helpful votes 267 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a lovely, relaxing weekend here. As we had our dog with us, we stayed in a garden room each of which has a semi private terrace with table and chairs looking onto the peaceful garden. Our room was spacious, well equipped and very comfortable, although the wifi was a bit unreliable at times. Everything a dog could want... More

Was this review helpful? Yes 6
Props3, Owner at The Crown & Castle, responded to this review

We are so please you all enjoyed your weekend with us. Thank you very much indeed for the lovely comments about the rooms, food, welcome etc. I am glad you enjoyed Orford itself, too. Your remark about a recipe for the dog biscuits has been duly noted and we will make sure this is available in future. (I should add,... More

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Additional Information about The Crown & Castle

Address: Market Hill, Orford IP12 2LJ, England
Phone Number:
Location: United Kingdom > England > East Anglia > Suffolk > Orford
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — The Crown & Castle 3*
Number of rooms: 21
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Also Known As:
The Crown And Castle
The Crown & Castle Hotel Orford
Crown Castle Woodbridge
The Crown & Castle Orford, Suffolk

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