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All 1 Whittlesford hotels

Holiday Inn Express Cambridge Duxford M11 Jct 10

3.5 of 5 Hotel   |   42 Station Road East | Whittlesford Bridge, Whittlesford CB22 4NL, England
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Ranked #1 of 1 Hotels in Whittlesford
A recent review
4 of 5 stars reviewed 4 days ago
sleep007 Newcastle upon Tyne, United Kingdom
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300 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle upon Tyne, United Kingdom
Top Contributor
592 reviews 592 reviews
177 hotel reviews
323 helpful votes 323 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

As good as last time with a slightly more spacious room due to being allocated a room for disabled use (107). Bed very comfy (improvement on last time) and still no noise disturbance despite the room almost sitting on the tracks. Free wifi and lovely friendly staff on check-in. On the downside I seemed to catch breakfast when a lot... More 

Was this review helpful? Yes
Cambridgeduxford, General Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Guest Thank you for your feedback following your recent stay at Holiday Inn Express Cambridge-Duxford. I’m pleased that overall the experience met your expectations and that you enjoyed a comfortable night, with free Wifi and lovely,friendly service from the team. I’m sorry the breakfast service did not meet the standards of the rest of your stay and will follow... More 

Contributor
20 reviews 20 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

‎As advertised the HIE is right next to the station. I have seen old station masters' houses further away from the tracks than this HIE. In terms of accommodation you get a little more than you might normally expect probably as this appears to be a more modern HIE property which is clean and has slightly more spacious rooms with... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear screenshoot, Thank you for the feedback. It is lovely to hear you found our hotel modern and clean. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. We are sorry to hear the challenges you experienced with the heating/cooling system. The feedback we receive... More 

Dubai, United Arab Emirates
Top Contributor
86 reviews 86 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed for two nights whilst visiting family. On check in the room was not made up for the family, we asked for the sofa bed. The gentleman just gave us the bedding and no offer to make it up. Wireless was good. The free breakfast was good. I recommend the rooms over the carpark otherwise you look over the... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Madmoo1103, We appreciate you taking the time to review our hotel. We are glad to hear you liked the breakfast and the internet services. Please accept our apologies for any inconvenience you experienced while visiting our hotel. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your... More 

Doncaster, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 3, 2014

Having used this chain before, Folkestone, I expected much more. I am guilty of not doing my homework before booking as the reviews were not good. Check in was friendly in tone but the girl spoke so quickly with an accent I didn't hear much. The room was okay but as we needed the pull out bed for my daughter... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Art C, Thank you for your review regarding your recent stay at Holiday Inn Express Cambridge M11 Jct10 Whittlesford. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing... More 

Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 of 5 stars Reviewed December 3, 2014

The hotel is very close to the train station so if you room looks on the station, it is going to be noisy. However, it is not too noisy. My personal experience was that I was able to sleep deeply except for two days were we had a train passing quickly by 5 am in the morning. The whole room... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Syriano88, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. We appreciate your nice comment about our staff. However, It sounds like we fell below your expectations regarding the breakfast selection, internet service... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 3, 2014

We have just returned from an evening stop at the Holiday Inn Express just off the M11 at Duxford. Friendly welcome by the manager. Rooms spacious, spotlessly clean. Huge shower. Included in the price is breakfast. More than adequate. Our room was right by a platform over a local railway. With the window closed there was no noise from the... More 

Was this review helpful? Yes
Cambridgeduxford, General Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Guest Thank you for your feedback following your recent stay at Holiday Inn Express Cambridge-Duxford. I'm delighted you enjoyed your stay at the hotel and will share your comments with the team who made it happen. Yours sincerely Gerard Ryan Interim General Manager More 

Buxton, United Kingdom
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 3, 2014

Good hotel central location. Only down side as it is very close to the train, however this can also be very handy to get to London or Cambridge. Staff helpful and friendly. Little annoying that the fie alarm went off at 2am, but hey at least everyone was ok and the hotel is still standing. Reasonable prices for booking in... More 

Was this review helpful? Yes
Cambridgeduxford, General Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Guest Thank you for the feedback following your stay at Holiday Inn Express Cambridge-Duxford. My team and I hope to welcome you back again in the future. Yours sincerely Gerard Ryan Interim General Manager More 

Haywards Heath, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 28, 2014

With the Imperial War Museum less than a 5 Min drive down the road and with Cambridge being two stops away on the train (£5.50 pp Return ticket), we booked two nights at this Holiday Inn so that we could get around easily and without fuss. The hotel had plenty of well-lit car parking spaces and was easily accessible from... More 

Was this review helpful? Yes
Cambridgeduxford, General Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Guest Following your positive stay at Holiday Inn Express Cambridge-Duxford thank you for the feedback. It was especially pleasing to read that the staff could not have been more helpful and will pass on your sentiments to the team. Yours sincerely Gerard Ryan Interim General Manager More 

liverpool
Top Contributor
135 reviews 135 reviews
57 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed November 27, 2014

Checked phoned night before said I wanted a double room not facing the railway did I get that no asked Ryan on the front desk if soya milk was available for breakfast don't worry there is at least three litres in the fridge got to the room twin and railway facing no matter what they say you hear the trains... More 

Was this review helpful? Yes 1
Cambridgeduxford, General Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Reviewer Thank you for your feedback. What an absolute shambles. Literally you were misinformed on every turn during your stay. I must apologies unreservedly for the issues you faced. We have soya milk and plenty of double rooms front facing however it seems you were just not accommodated which is much much worse. I have highlighted this to our... More 

Southampton, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 25, 2014

Stayed one night on 19 October, 2015. Never again! Room 215 had overpowering stink from shower drain. Did not improve overnight when air conditioning switched on. When we returned home next day the stink still stuck to our clothes! In spite of one letter and two e-mails sent to the general manager I've not received a reply or apology. It... More 

Was this review helpful? Yes 3
Cambridgeduxford, General Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Reviewer Thank you for your feedback. I am sorry to hear of your issues with the shower drain in room 215 and the fact we let you walk out of the door without asking if your stay was a pleasant one. If we had asked then we should have compensated you and of course apologised. I have not had... More 

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Additional Information about Holiday Inn Express Cambridge Duxford M11 Jct 10

Address: 42 Station Road East | Whittlesford Bridge, Whittlesford CB22 4NL, England
Phone Number:
Location: United Kingdom > England > Cambridgeshire > Whittlesford
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Express Cambridge Duxford M11 Jct 10 3.5*
Number of rooms: 146
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Also Known As:
Holiday Inn Express Cambridge Duxford m11 Jct 10 Hotel Whittlesford

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