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Holiday Inn Express Cambridge Duxford M11 Jct 10

3.5 of 5
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42 Station Road East | Whittlesford Bridge, Whittlesford CB22 4NL, England
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Holiday Inn Express Cambridge Duxford M11 Jct 10
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Ranked #1 of 1 Hotels in Whittlesford
A recent review
4 of 5 stars reviewed 4 weeks ago
ExpatsOntinyent ontinyent
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315 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Troon, Scotland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed here for 2 nights whilst we attended an R.A.F. reunion. We were lucky in that we only paid £69 per night instead of the full rate of £139, which is a ridiculous amount for a very basic stopover place. Travelodge is far better value! Fair enough, breakfast is included, but the choice of food is... More 

Was this review helpful? Yes 1
ontinyent
Contributor
17 reviews 17 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were greeted warmly by Maryann and her staff to a very clean, well appointed, light and airy hotel. Having its own pub on the doorstep (literally!!) that served adequate evening meals and decent beer was certainly a bonus as it saved driving. Similarly, the regular train service into Cambridge from the adjacent station made shopping, sightseeing etc easily accessible.... More 

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Cambridgeduxford, Senior Guest Service Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Guest Thank you for the feedback following your stay at Holiday Inn Express Cambridge-Duxford. I am so pleased you enjoyed your stay. I will certainly pass on your recommendation for a second coffee machine in the breakfast area to our General Manager. My team and I hope to welcome you back again in the future. Yours sincerely Maryann Williamson... More 

London, United Kingdom
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

On checking into the hotel I pointed out to the cheerful chappy at the reception that, if he asked people to park a little better, there would be a lot more room in the car park, as it was full. His response was that he did not have any control over it,basically he did not want to know. While we... More 

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Cambridgeduxford, Senior Guest Service Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Guest Thank you for your feedback following your stay at the Holiday Inn Express Cambridge Duxford. I'm sorry the experience failed to meet your expectations and our usual standards. Please rest assured that all your feedback will be shared with the team as part of our on-going improvement plan. Yours sincerely Maryann Williamson Senior Guest Service Manager More 

United Kingdom
Top Contributor
78 reviews 78 reviews
35 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed April 14, 2015

Checked in really late after a long journey as i had a meeting the next day. Greeted by a friendly receptionist who checked me in. Hotel seemed clean and the room was too until i used the loo, which unfortunately seemed to be missed. Breakfast was as expected of a Holiday Inn Express too. Great to have free WiFi in... More 

Was this review helpful? Yes
Cambridgeduxford, Senior Guest Service Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Guest Thank you for your feedback following your recent stay at Holiday Inn Express Cambridge-Duxford. I’m pleased that overall the experience met your expectations and that you enjoyed a comfortable night, with free Wi-Fi and friendly service from the team. I’m sorry the room cleanliness on this occasion did not meet the standards of the rest of your stay... More 

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 8, 2015 via mobile

Last minute stay at this hotel gave us a pleasant surprise. I was not expecting much, and anticipated a high level of noise knowing it's proximity to the station and road. What we got was a good standard room, that was meticulously clean and provided for all our needs. I heard no cars or trains or other guests for that... More 

Was this review helpful? Yes
Cambridgeduxford, Senior Guest Service Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Guest Thank you for your feedback following your recent stay at Holiday Inn Express Cambridge-Duxford. I'm delighted you enjoyed your stay at the hotel and found the room very clean and the staff welcoming and friendly. I will share your comments with the team and I hope to welcome you back again in the future Yours sincerely Maryann Williamson... More 

Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 4, 2015

Although this hotel is right next to Whittlesford Parkway Station handy for trips to Cambridge (2 stops away) or London. Apart from a low rumble, we never heard the trains nor did they bother us. We had three rooms and one room was on the side of the station and there wasn't much noise so don't let that put you... More 

Was this review helpful? Yes
Cambridgeduxford, Senior Guest Service Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Guest Thank you for your feedback following your recent stay at Holiday Inn Express Cambridge-Duxford. I'm delighted you enjoyed your stay at the hotel. I will share your comments with the team and I hope to welcome you back again in the future Yours sincerely Maryann Williamson Senior Guest Service Manager More 

1 review
5 of 5 stars Reviewed March 21, 2015

Lovely hotel to stay in for folks wishing to go to Imperial War Museum airshows. Easy to get to from London and relatively close to Duxford airfield as well. Aviation decor in the hotel gives it a special ambience for the Aviation fanatic. Well worth the visit.

Was this review helpful? Yes
Cambridgeduxford, Senior Guest Service Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Guest Thank you for your feedback following your recent stay at Holiday Inn Express Cambridge-Duxford. I'm delighted you enjoyed your stay at the hotel and I hope to welcome you back again in the future. Yours sincerely Maryann Williamson Senior Guest Service Manager More 

Ilkeston, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 17, 2015

Nothing wrong with the hotel apart from how close it was to the train line - totally my fault though as I thought 5 minutes away would be walking - not the distance down from my bedroom window to it! However....the hotel provided ear plugs and I had an incredibly good nights' sleep. Not somewhere to stop for the ambience... More 

Was this review helpful? Yes 1
Cambridgeduxford, Senior Guest Service Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Guest Thank you for your feedback following your recent stay at Holiday Inn Express Cambridge-Duxford. I’m pleased that overall the experience met your expectations and that you enjoyed a comfortable night. I’m sorry the WIFI experience did not meet the standards of the rest of your stay, we have now made our Premium WIFI complimentary to all residents, so... More 

Crete, Greece
Top Contributor
61 reviews 61 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 17, 2015

We needed somewhere to stay overnight close to the Imperial War Museum at Duxford and this place really couldn't be closer. Immediately off the M11 -- so also very handy for travellers needing to break their journey -- the Holiday Inn Express did not disappoint. Friendly and helpful reception staff on arrival, a comfortable enough room, free wifi, a decent... More 

Was this review helpful? Yes
Cambridgeduxford, Senior Guest Service Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Guest Thank you for your feedback following your recent stay at Holiday Inn Express Cambridge-Duxford. I’m pleased that overall the experience met your expectations, with helpful, friendly service from the team. I’m sorry you had an issue with the Housekeeping team and I will follow up on this feedback accordingly. Please be rest assured that your comments will be... More 

St. Albans, United Kingdom
Top Contributor
64 reviews 64 reviews
47 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 15, 2015

Wanted a stopover after a matinee at the theatre in Cambridge. City centre hotels are ridiculously expensive, and the HI came in at a third of the price I found at several. Very convenient location with free parking just a minute's walk from Whittlesford station, from where it is a 10 minute journey into Cambridge, with 2 trains an hour... More 

Was this review helpful? Yes
Cambridgeduxford, Senior Guest Service Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Guest Thank you for your feedback following your recent stay at Holiday Inn Express Cambridge-Duxford. I'm delighted you enjoyed your stay at the hotel. I will share your comments with the team and I hope to welcome you back again in the future Yours sincerely Maryann Williamson Senior Guest Service Manager More 

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