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All 1 Whittlesford hotels

Holiday Inn Express Cambridge Duxford M11 Jct 10

3.5 of 5 Hotel   |   42 Station Road East | Whittlesford Bridge, Whittlesford CB22 4NL, England
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Ranked #1 of 1 Hotels in Whittlesford
A recent review
4 of 5 stars reviewed 1 week ago
ValenciaDave Valencia, California
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279 reviews from our community

Traveler rating
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    66
    14
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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English first
Valencia, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The Holiday Inn Express in Whittlesford is a nice, clean hotel for business or leisure. I was there for a week on business and the rooms were decent sized and clean. The beds felt too firm at first when you sit on them but they were not when sleeping, they were quite nice. Breakfast and WiFi were included and both... More

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Cambridgeduxford, General Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Reviewer Thank you for your constructive feedback. I was pleased you enjoyed your stay in our hotel. Breakfast at times can be very busy which is inevitable however we do have enough staff on hand to ensure the busy times go smoothly. I will pass on your comments to the Red Lion, the service should be swift, helpful, polite... More

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

The hotel was close to a wedding, hence why we picked it. The main problem was - the quality of the bed. My partner and I not only didn't sleep most of the night, we also had back ache the next morning, I reported the problem on the feedback card as this might be a one of situation but it... More

Was this review helpful? Yes 1
Cambridgeduxford, General Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Reviewer Thank you for your constructive feedback. Please accept my apologies for the issues you experienced. The bed in your bedroom will be inspected and it may well need to be changed. We were not aware of this however we will respond swiftly to your feedback on this part. The noise from the train tracks is inevitable given our... More

West Chiltington, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Hotel is located well for duxford museum and m11. Hotel is basic, built immediately beside a railway station so travel is great but noise can be disruptive late and early. Staff helpful and building is modern. Room very basic and a comfortable but box style. For evening meal you go to pub across road which hotel also owns. Food basic... More

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Cambridgeduxford, General Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Reviewer Thank you for your constructive feedback. I was pleased you were satisfied with your experience at our hotel. The train noise can be disruptive and we do recognise this so to counteract this we supply ear plugs in every room as well as having thicker walls and glass in back facing rooms. We do have front facing rooms... More

Baildon, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one night to break a long journey for a family christening. Turned up at midnight with 3 yr old just woken up and greeted with lovely friendly staff who answered all questions & explained the facilities. Room was clean, sofabed already made up for the toddler, tea/coffee very welcome! As noted, the train side is noisy but there are... More

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Cambridgeduxford, General Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Reviewer Thank you for your feedback. I was pleased you enjoyed your experience at our hotel. Apologies for the smell, this is certainly not something that is regular or normal at our hotel. It may well be coming from outside, with our rural location the farmers have been working on their fields now harvest is finished, it could have... More

Staines, United Kingdom
Senior Contributor
38 reviews 38 reviews
34 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is quite difficult to find - (the sat-nav took us to the ‘wrong end’ of the road) but once we got there, we were very happy. The hotel is right next to the railway (but there is no noise) and is situated besides some extremely old and very picturesque country buildings. You will be grabbing your camera to take... More

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Cambridgeduxford, General Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Reviewer Thank you for your wonderful comments. I was delighted to read you enjoyed your time in our hotel and at the Red Lion (i'll pass on your comments to them). Thank you for your custom and we hope to welcome you back in the near future. Kind Regards Ross Ferguson General Manager More

Southampton
Top Contributor
183 reviews 183 reviews
41 hotel reviews
160 helpful votes 160 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was our first stay at this hotel, Friday and Saturday nights. There is just about enough parking - we got one of the last two spaces at 10.30pm. Check in was quick and efficient. The hotel is fairly new, and is therefore modern and tidy. The room had plenty of towels, TV, hairdryer, tea/coffee, combined shower/hair wash in the... More

Was this review helpful? Yes
Cambridgeduxford, General Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Reviewer Thank you for your very fair and detailed review. I was pleased you enjoyed your time in our hotel. The breakfast items are an area we have worked on for the past month and have enhanced the offering considerably. The small croissants are fresh and we thought if someone wants to have four then great but the main... More

Conwy, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here last night. Booked 2 rooms (grandchildren) with us. We were visiting the museum and this hotel is only a mile away. Very clean and nice rooms, our room was missing tv control informed reception and one was deliveredcwithin 5 mins. Excellent service, very pleasant and helpful staff.

Was this review helpful? Yes 1
Cambridgeduxford, General Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Reviewer Thank you for your feedback. I was very pleased you enjoyed your experience in our hotel. Sorry about the remote control, it is surprising how many we lose from the rooms although our housekeeping team should have noticed. Thank you for your custom and we hope to see you back in the future. Kind Regards Ross Ferguson General... More

Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is located close to Cambridge and in a minutes away from IWM Duxford. Nice, clean, modern. Breakfast is typical for such a type of hotels - simple, not very sophisticated but completely enough. WiFi for free and strong. Good restaurant Red Lion in close neighbourhood. Railway station a step from the hotel.

Was this review helpful? Yes
Cambridgeduxford, General Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Reviewer Thank you for your feedback. I was pleased that you enjoyed your experience in our hotel. We will pass on your kind words to the Red Lion staff, they will be pleased to read these. Thank you for your custom and we hope to welcome you back in the future. Kind Regards Ross Ferguson General Manager More

A TripAdvisor Member
3 of 5 stars Reviewed 4 weeks ago

I was in Cambridge for two weeks on business and therefore stayed at this hotel for the full duration. The hotel is unfortunately a little bit hit and miss – inconsistency with the customer service standards, housekeeping standards and WIFI. There also seems to be some issues with drainage from the showers across different rooms. There is a premium Wi-Fi... More

Was this review helpful? Yes
Cambridgeduxford, General Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Reviewer Thank you for your constructive feedback. I am sorry for the issues you faced. The inconsistency you faced is not our usual standard but something we got to look at because of the length of stay you were with us. We do recognise there can be slight noise from the train tracks, we do supply ear plugs and... More

Sheffield
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

I have just returned home from my travels around the UK. Judging by the reviews I was looking forward to staying at this hotel. I cannot complain about the hotel itself, it was lovely. However, i have never experienced customer service like it! There was an extremely friendly young lady working at the desk helping me as much as she... More

Was this review helpful? Yes
Cambridgeduxford, General Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Reviewer Thank you for your feedback. I am very disappointed that a young team member was treated this way. As I don't know the full story, it is up to me to investigate and find out what happened. It’s not the way to treat anyone and not what we are all about. The people we employ are the hotels... More

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Additional Information about Holiday Inn Express Cambridge Duxford M11 Jct 10

Address: 42 Station Road East | Whittlesford Bridge, Whittlesford CB22 4NL, England
Phone Number:
Location: United Kingdom > England > Cambridgeshire > Whittlesford
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Express Cambridge Duxford M11 Jct 10 3.5*
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Also Known As:
Holiday Inn Express Cambridge Duxford m11 Jct 10 Hotel Whittlesford

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