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Holiday Inn Express Cambridge Duxford M11 Jct 10

3.5 of 5
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42 Station Road East | Whittlesford Bridge, Whittlesford CB22 4NL, England
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Holiday Inn Express Cambridge Duxford M11 Jct 10
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Ranked #1 of 1 Hotels in Whittlesford
A recent review
4 of 5 stars reviewed 2 days ago
Simon H Horsham, United Kingdom
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327 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Horsham, United Kingdom
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was fine for one night (maybe more if not such a warm time of year). Yes the hotel is very near the railway and road but these didn't disturb me. Room was a good size and very clean. Staff were very pleasant and helpful.

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Singapore, Singapore
Level Contributor
5 reviews
3 hotel reviews
2 of 5 stars Reviewed 6 days ago NEW

I stayed at the hotel for 2 nights at the end of June 2015 as I was visiting the nearby Imperial War Museum at Duxford. I found the staff helpful when asked about dining locations and facilities nearby. The room was on the third floor and was quiet enough so much so I did not have to use the hotel... More 

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Norwich, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

the hotel is next to a train station and very busy road. We had a family room for 3 on the second floor on a hot day, the air con is not very good at all so we were fairly stuffy. The television was very small when compared to travelogue in Cambs or a standard Premier Inn. Our stay included... More 

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Peterborough, United Kingdom
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6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is nice, the staff are very friendly and the beds are comfy. However very basic in comparison to other holiday inns I have stayed in including express, odd location and right outside the train station, which is good for travel but not so much for sleep. I enjoyed my stay but feel like I shouldn't have payed as much... More 

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London, United Kingdom
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78 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Pros - free internet - acceptable insulation (level of noise) -choice of 4 pillows for sleeping Cons -staff bad organized, booked a taxi for the wrong day - breakfast pastry are uncooked and the coffees extremely bad - no services offered besides the room (I.e no restaurant nor bar) - room hygiene is bad - horrible mattress and had backache... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear traveler t, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the sound proofing and the pillow selection. However, we’re sorry we fell below your expectation regarding customer service, breakfast selection, room cleanliness and the mattress. We will address these concerns.... More 

Dorchester, United Kingdom
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First impression was very good. Room was clean and tidy, but: the bed was very low (difficult for those with knees that don't bend easily) but worst of all, the mattress was so uncomfortable, neither myself or spouse enjoyed a decent night's sleep. Compared to the beds we have experienced at Premier inns, the bed here was well below their... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear fawazgardens, We greatly appreciate your comments and you taking the time to post your review of our hotel. It is disheartening that you found our beds uncomfortable and I apologize if this may have caused you inconvenience. We do strive for customer service improvement in everything we do and all of the issues you described obviously do not meet... More 

Wiltshire, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stopped here overnight after visiting Duxford Air Museum on our way to RAF Waterbeach for a Squadron reunion the next day. The room was well presented on arrival and we had a second floor room overlooking the car park towards the Red Lion. Everything was as described during the booking process and the breakfast was ample with scrambled eggs,... More 

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Seville, Spain
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nice hotel with Holiday Inn standards just behind the train station. If you do not want to pay the high prices of Cambridge, it is a nice solution. Personnel is kind and helpful. Rooms are well equipped if you are in a business travel. On the other hand they have carpeted floor and soft mattress, which I do not like.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear FalcoNaumanni, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment about our staff. However, we’re sorry we fell below your expectation regrading the carpet, mattress and breakfast selection. We will address these... More 

Manchester, United Kingdom
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Booked three rooms here Business trip Quite a new hotel holiday inn express aimed at travel lodge premier inn customer who wants value above all else On that score it delivers rooms comfortable and very clean decent amount of space Staff very attentive at check inn Bar area very small Fortunately really nice pub across the car park you can... More 

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Great Malvern, United Kingdom
Level Contributor
104 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Didn't get acknowledged as an IHG member on arrival despite having booked under the scheme which kind of set the tone for the rest of the visit... The room was comfortably the most basic holiday inn express I have ever stayed in and the bed is well and truly on its last legs. Breakfast was chaotic. There was very little... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear finedinewine, Thank you for writing a review about your recent stay with us. We do apologize if our staff failed to recognize you as one of our IHG Rewards Club members and service from our breakfast staff fell below your expectations. lease accept our sincerest apologies for any inconvenience these aspects have caused. We thank you for bringing this... More 

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