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Holiday Inn Express Cambridge Duxford M11 Jct 10

3.5 of 5
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42 Station Road East | Whittlesford Bridge, Whittlesford CB22 4NL, England
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Holiday Inn Express Cambridge Duxford M11 Jct 10
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344 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Athens, Georgia
Level Contributor
77 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We have stayed at several HI Express, so I hope this is not unfair. We were aware that the hotel is adjacent to the station, indeed that was one of the attractions - it could not be easier to go into Cambridge for the evening and it is very close to the M11. However, there seems to be a complete... More 

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Basildon, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Very average, had a room at front but didnt notice trains during the night, room had marks on the wall where drink had been spilled and not cleaned up, staff excellent, breakfast very good but was told they dont do hash browns any more so only sausage, scrambled egg and beans if you want a hot meal but lots of... More 

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redlionhotell, Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Guest, Thank you for your positive feedback about our hotel and our breakfast. I have passed on your comments to our front of house team. Regards, Monica W More 

Swindon
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for three nights and found the hotel very much as we had expected. It is a budget hotel with most of the facilities that are associated with such. The room was a reasonable size and the air conditioning functioned well, allowing us to keep the window shut to exclude the traffic noise. We would have appreciated some drawers... More 

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redlionhotell, Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Guest, We are constantly working on our breakfast offering as this is an important part of the guest experience. With this we are constantly looking at how to improve. Thank you for the positive feedback. This has been passed on to our team. Regards, Monica More 

Sydney, Australia
Level Contributor
58 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Basically will pick up what many others have said about this hotel. Its a Holiday Inn Express, so assessment based against this criteria. Pluses: - Friendly staff - OK breakfast (good value when compared with similar brands, such as Premier Inn) - Clean (always an important factor). - Next to railway station for easy access to Cambridge - Close to... More 

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redlionhotell, Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Guest, We have passed your feedback about the Air-Cooling system issues to our maintenance team so they can look into this. We have very high standards to the cleanliness of our hotel and are pleased to hear these have been noticed. We also thank you for your kind comments about our staff. Regards, Monica More 

Colchester, United Kingdom
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

New-build and could do with some signs before you reach it Parking seems OK weekdays Requested double on ground - got ground but hotel was busy and I booked quite late so given twin Not sure about very close railway train noise. Did wonder why earplugs supplied - but just one set!!! Overall? It's a budget hotel. Very good value... More 

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redlionhotell, Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Guest, Thank you for your feedback about our hotel. We are pleased to hear you had a pleasant stay with us. We have been developing our offering for breakfast over the past few months and appreciate that our efforts are being noticed. Regards, Monica More 

Lincoln, United Kingdom
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here after visiting DUXFORD war museum friendly reception quickly checked in room 128 end of corridor nice room not huge in size with great shower clean and well presented the hotel is next to the red lion pub restaurant but we chose to eat elsewhere in the evening The hotel breakfast is included in the price of the room... More 

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redlionhotell, Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Guest, Thank you for your positive feedback about our hotel. We are pleased to hear that you enjoyed your stay and our breakfast. We have worked hard to make our overall guest experience a great one and are proud to hear this is what you received. Regards, Monica W More 

Ludlow
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked at last minute on-line as working in area. Pleasantly surprised by the Hotel , Red Lion Pub outside and inside appearance. Staff at hie were great. Had room facing train platform but noise was minimal...slept like a log. Walked over to The Red Lion ( 20 paces)for my evening meal.Staff were good and the red lion fish and chips... More 

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redlionhotell, Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Guest, Thank you for all of your kind feedback about our hotel. I have passed this on to all of the departments involved with making your stay a pleasant one. Regards, Monica W More 

Saffron Walden, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

This hotel is very clean, Staff friendly, but the whole experience was let down by the breakfast which was atrocious! Sausages of the poorest quality, (when they finally arrived after queuing for ten minutes). Croissants were dark brown outside but raw pastry inside. The juice machine was only dispensing coloured water in all areas. drinks machine did not have any... More 

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redlionhotell, Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Dear Guest. Thank you for your positive feedback about our staff and our hotel. We are disappointed to hear you had an unpleasant experience with your breakfast. We have passed your comments on to the appropriate departments so we can continue to improve our guest experience. Regards, Monica W More 

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed July 24, 2015

Although the bed cannot cannot compare to the travellodge the rooms more than make up for it. The bathroom was spotless with a roomy shower stall and the ambient light was a nice touch. TV reception clear and unlike the travellodge plugs were by the bed. More than enough towels too. We arrived quite late and booked at the spur... More 

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redlionhotell, Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Carol R, Thank you for your kind response about our hotel. We are sorry that our mattresses did not meet your expectations for you and your families stay. Thank you for your kind words about our staff members and the hotels facilities. We look forward to your next stay with us. Monica W. More 

Woking, United Kingdom
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed July 24, 2015

We spent one night here on IHG "points". Our room was on the third floor right beside the constantly busy A505. Traffic noise was very bad. One set of earplugs had been provided for our double room. The room was very hot when we arrived in the afternoon. The heating / cooling system did manage to cool the room down... More 

Was this review helpful? Yes
redlionhotell, Manager at Holiday Inn Express Cambridge Duxford M11 Jct 10, responded to this review

Voyager190, Thank you for your feedback from your recent stay at the Holiday Inn Express. We are aim to meet the high expectations of all of our guests and we are sorry that we did not meet your. I have passed on your feedback to the relevant departments. Thank you again for your feedback. Kind Regards Monica W. More 

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