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Cameron Highlands Resort

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By the Golf Course, Tanah Rata 39000, Malaysia
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Cameron Highlands Resort
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1,017 Reviews from our TripAdvisor Community

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Devon
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Very nice Hotel. The service was good although conversation wasn't always easy due to language differences. Colonial little England. We has a beautiful Spa treatment inc. the complementary bath ritual. Only one point which I struggled with was the bed felt a bit damp and smelled of moth balls. There is no A/C. A busy road passes immediately in front... More 

Helpful?
Thank emmajjDevon
Singapore, Singapore
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here for 2 nights, and the service was very attentive, from the reception to the housekeeping. We had a pleasant surprise from Phyo who made two beautiful swans for us on the last night of our stay

Helpful?
Thank Andrew C
Terence_Waller75, General Manager at Cameron Highlands Resort, responded to this review

Dear Andrew_C, Thank you very much for your kind feedback, I am delighted that you enjoyed a relaxing stay at the Cameron Highlands Resort. I am very proud to hear that your experience with us was positive. We work very hard in keeping consistent service standards and your review will inspire us to maintain yet keep innovating from a product... More 

Kuala Lumpur, Malaysia
Level Contributor
105 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here one night with my mom. We had 2 adjoining rooms that were quite spacious. THe beauty here in not in the rooms, but in the hotel itself. It is beautiful and service fabulous. Check in and out does take a bit and they are strict about check in times and check out times. WE had foot massages... More 

Helpful?
Thank KBFExpat
Terence_Waller75, General Manager at Cameron Highlands Resort, responded to this review

Dear KBFExpat. Thank you very much for your kind feedback, I am delighted that yourself and your mom enjoyed a relaxing stay at the Cameron Highlands Resort. I am very proud to hear that your experience with us was positive. We work very hard on keeping consistent service standards and your review will inspire us to maintain yet keep innovating... More 

London, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Nice, comfortable hotel but the room could be cleaner. The valance on the bed was torn and quite visibly so which makes a poor impression and was not clean. The door to the bathroom was full of dust and the marble round the sink very marked. This should not happen in such an establishment. We had a very nice meal... More 

Helpful?
1 Thank trans9
Terence_Waller75, General Manager at Cameron Highlands Resort, responded to this review

Dear trans(, Thank you for taking the time to leave a review about your most recent stay with us, as it is always a pleasure to hear from our guests once they have left the resort. Firstly I need to apologize for the unfortunate low level of cleanliness as this had obviously fallen well below our normally extremely high standards... More 

Peebles, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

Visiting our daughter who works in KL ,after a few days with her she had booked us into this hotel for a two night stay,Very impressed and so relaxing after the heat of Kuala Lumpur ,comfortable and clean with very attentive staff ,highly recommend the afternoon tea and the excellent British style breakfast did not have dinner as too full... More 

Helpful?
Thank Arran W
Terence_Waller75, General Manager at Cameron Highlands Resort, responded to this review

Dear Arran, Thank you very much for your kind feedback, I am delighted that you enjoyed a relaxing break at Cameron Highlands Resort. I am very proud to hear that your experience with us was positive. We work very hard on keeping consistent service standards and your review will inspire us to maintain yet keep innovating from a product point... More 

Cardiff.UK
Level Contributor
85 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed 1 week ago

A superb hotel in all respects.Although it overlooks a main road the noise is not too bad due to new double glazed windows...Breakfast is excepional and served properly instead of free for all buffet..The evening meal although rather expensive is worth it ,great food and spot on service...I wish all hotels were run as well as this...The staff were friendly... More 

Helpful?
Thank joanslade
Terence_Waller75, General Manager at Cameron Highlands Resort, responded to this review

Dear joanslade, Thank you very much for your kind feedback, I am delighted that you enjoyed a relaxing stay at the Cameron Highlands Resort. I am very proud to hear that your experience with us was positive. We work very hard on keeping consistent service standards and your review will inspire us to maintain yet keep innovating from a product... More 

Jakarta
Level Contributor
80 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 1 week ago

The resort itself is fully adequate, but I wouldn't put it at spectacular. What is, however, particularly pleasing is the attentive attitude of the staff which really made us feel very welcome at all times, even greeting us by name each time we entered the restaurant. After an unfortunate mix-up at the airport where we weren't met upon arrival and... More 

Helpful?
Thank DCL23
Terence_Waller75, General Manager at Cameron Highlands Resort, responded to this review

Dear DCL23, Thank you very much for your kind feedback and firstly I need to apologize for the unfortunate situation with regards to the airport pickup, there was an clear lack of communication from our logistics company who handles all our land transfers. I am delighted that you enjoyed a relaxing break at Cameron Highlands Resort and that your son... More 

George Town, Malaysia
2 reviews
4 of 5 stars Reviewed 1 week ago

The service was fine and the check in was fast. Staff were friendly and thoughtful. The amenities were okay except a bit dated. The noise from the traffic on the main road was a bit disturbing and hope for better sound proofing. My first room was with the balcony covered on both sides for privacy but the view in front... More 

Helpful?
Thank GeraldMMK
Terence_Waller75, General Manager at Cameron Highlands Resort, responded to this review

Dear GeraldMMK, Thank you for taking the time to leave a review after your recent stay with us, its always a pleasure for us to hear from our guests once they have left the resort. I have taken note on all you feedback and its feedback like this that we thrive on, knowing areas where we are doing well in... More 

Petaling Jaya, Malaysia
Level Contributor
206 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
3 of 5 stars Reviewed 2 weeks ago

No doubt a really pretty and exclusive resort in Camerons. Check in was efficient. Eric was very helpful and proactive and walked us to our suite. The resort is well maintained and comfortable. Location is perfect, away from the busy towns of Tanah Rata and Brinchang although close to either one. Parking is available at the hotel. Room is comfortable.... More 

Helpful?
Thank Vignesh215
Terence_Waller75, General Manager at Cameron Highlands Resort, responded to this review

Dear Vignesh215, Thank you for taking the time to leave a review after your recent stay with us, its always a pleasure for us to hear from our guests once they have left the resort. I have taken note on all you feedback and its feedback like this that we thrive on, knowing areas where we are doing well in... More 

Kuala Lumpur, Malaysia
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A wee breakaway from KL to the Cameron Highlands Resort Hotel for 3 nights. Lovely hotel,good location,friendly polite and helpful staff. Excellent meals,well presented and reasonable prices. Lovely to relax either in the library or lounge and in the evening listening to the in house pianist. Spa Village certainly worth a visit if you enjoy pampering?! I thoroughly enjoyed my... More 

Helpful?
Thank Jill W
Terence_Waller75, General Manager at Cameron Highlands Resort, responded to this review

Dear Jill W, Thank you very much for your kind feedback, I am delighted that you enjoyed a relaxing wee break from KL at the Cameron Highlands Resort. I am very proud to hear that your experience with us was positive. We work very hard on keeping consistent service standards and your review will inspire us to maintain yet keep... More 

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