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Cameron Highlands Resort

Certificate of Excellence
5.0 of 5
Hotel website
By the Golf Course, Tanah Rata 39000, Malaysia
Cameron Highlands Resort
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Ranked #1 of 11 Hotels in Tanah Rata
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
barbican01 London
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788 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

We absolutely loved staying at the Cameron Highlands Resort. The hotel itself is full of old-world charm - the communal areas including the tea rooms are an absolute highlight, perfectly decorated and great to relax in with a drink and a book. We found our room to be spacious and beautiful, with a lovely four-poster bed. It is true that... More 

Was this review helpful? Yes
Terence_Waller75, General Manager at Cameron Highlands Resort, responded to this review

Dear barbican01, Thank you for your review on your recent stay with us, I am delighted to read that your overall experience was an exceptional one, exceeding your expectations. Your comments regarding the service and professionalism of our team is a testament to the hard work and dedication they demonstrate toward delivering the highest standards of service which is a... More 

George Town, Malaysia
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Have always been attracted to the colonial architecture and when we entered the place, it is really beautiful. From the reading room to the tea room and the dining room, we felt the warmth of a homely atmosphere. The staff at the front desk were very friendly and personally served us.. We loved the polite greetings of the whole staff... More 

Was this review helpful? Yes
Terence_Waller75, General Manager at Cameron Highlands Resort, responded to this review

Dear watchwinn, Thank you very much for the time you have taken to leave a review, its always nice to hear back from our guests once they have left the resort. Thank you very much for the excellent review and for affording us the recent opportunity to make your holiday a personalized unique experience. We are delighted that our resort... More 

Melbourne, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Some hotels (resorts) in Cameron Highlands are huge - this hotel is not. It is a beautifully renovated mansion set across the road from the golf course, nestled in front of a hill. We had a room with a balcony, yes unfortunately the hotel is set beside the main road so the sound of traffic could lull you to sleep,... More 

Was this review helpful? Yes
Terence_Waller75, General Manager at Cameron Highlands Resort, responded to this review

Dear Christine_S Thank you very much for choosing Cameron Highlands Resort as your preferred destination and thank you very much for posting your comments here. We truly appreciate your time in doing so. Reviews of this nature are a true reflection of who and what we are and what we represent in terms of product and service delivery. We are... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I was planning a proposal for my girl during my last stay at Cameron Highland resort. I have received a lot of help and valuable suggestions by the hotel staffs and the whole experience is so wonderful that both my fiancée and I enjoy the whole process. We like the the whole resort so much, it gives us a feel... More 

Was this review helpful? Yes
Terence_Waller75, General Manager at Cameron Highlands Resort, responded to this review

Dear alan_huishan, Thank you very much for your positive review. I am delighted that you enjoyed a relaxing vacation at the resort. I am very proud to hear that your experience with us was an exceptional one. We work very hard on keeping consistent service standards and your review will inspire us to maintain yet keep innovating from a product... More 

Kuala Lumpur, Malaysia
1 review
2 of 5 stars Reviewed 1 week ago

Only have an overnight stay here if you are either deaf, or think that the sound of traffic is a lullaby. My wife and i booked a 3d/2n stay here last week, and we checked in at 1330 yesterday. Upon my car's arrival in the porch of the Hotel, we were greeted warmly.. First impression - A+++. They even took... More 

Was this review helpful? Yes
Terence_Waller75, General Manager at Cameron Highlands Resort, responded to this review

Dear Peter_cgoh, Thank you for choosing Cameron Highlands Resort for your preferred destination and thank you very much for your feedback. My apologies for the problem caused due to the traffic noise. We have already started sound proofing all our rooms, currently we have completed 50% of the rooms so far, the remaining 50% will be completed within the coming... More 

Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

This review comes two years late, after I discovered that I had meant to write one after our stay, but simply forgot! We were there over the Christmas period for just one night on our way to Ipoh. I had regularly been visiting Cameron Highlands when I was growing up and had always found top class hotel choices there limited,... More 

Was this review helpful? Yes
Terence_Waller75, General Manager at Cameron Highlands Resort, responded to this review

Dear susantiu, Thank you for your review after your visit to Cameron Highlands Resort - Trails, Tales & Traditions! As they say "rather late than never" even if it is two years after your stay with us. We are delighted to read that your overall experience was an exceptional one. Your comments are a testament to the hard work and... More 

Kiev, Ukraine
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel for 2 nights - it was a get-away-from-the-concrete-jungle weekend for us. LOVED THE WHOLE EXPERIENCE. The hotel itself is a beautiful place with a significant colonial touch to it. The room was spacious, clean and had a balcony that allowed us to sit outside and soak in the sun, let alone enjoy the great view... More 

Was this review helpful? Yes 1
Terence_Waller75, General Manager at Cameron Highlands Resort, responded to this review

Dear Tanisharm, Thank you for your gracious review after your recent visit to Cameron Highlands Resort - Trails, Tales & Traditions! We are delighted to read that your overall experience was an exceptional one. Your comments are a testament to the hard work and dedication. We strive to craft a positive experience for all our valued guest, delivering the highest... More 

Hong Kong, China
Reviewer
5 reviews 5 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Front Desk staff had provided a personalized checking-in service for us. They offered a great help in arranging different activities and transportation for us during our stay. The room was so nice with a balcony facing the golf course. The room size and the bed were big enough for my whole family. I did enjoy the breakfast in the... More 

Was this review helpful? Yes 3
Terence_Waller75, General Manager at Cameron Highlands Resort, responded to this review

Dear alandfamily2015, Thank you very much for sharing your feedback on your recent stay with us, we are glad that you enjoyed your vacation in Cameron Highlands! Wonderful staff, excellent food and unique haven for relaxation are very thoughtful words to praise our associates and their efforts. I will be sure to share them with the team as nothing motivates... More 

Singapore, Singapore
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Recommended resort to stay 1. Got a call from the resort 2 days before to check on my preference for the stay. 2. Excellently greeted upon arrival by the staff 3. Welcome drink and towels to freshen up 4. Brought to the room by the staff 5. Always greeted by the staff when you come across or walk pass one... More 

Was this review helpful? Yes
Terence_Waller75, General Manager at Cameron Highlands Resort, responded to this review

Dear Mickey_Teo, Greetings from Cameron Highlands Resort - Trails, Tales & Traditions! Thank you very much for your kind feedback, I am delighted that you enjoyed a relaxing vacation at the resort. I am very proud to hear that your experience with us was positive. We work very hard on keeping consistent service standards and your review will inspire us... More 

Singapore, Singapore
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel, nice room, comfortable bed. The balcony was nice to chill with a bottle of wine. We enjoyed our stay there but the balcony rooms can be slightly noisy from the traffic outside. should be OK if you are not a light sleeper that can be easily awaken by noise of cars passing by. Or you can opt for... More 

Was this review helpful? Yes
Terence_Waller75, General Manager at Cameron Highlands Resort, responded to this review

Dear lisC_al, Greetings from all of us at Cameron Highlands Resort. Thank you for staying with us and for posting a review of your experience. We are happy to hear that your stay was pleasant overall. I will be sure to pass on your kind words about our services to our staff members who have made your stay in our... More 

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