We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Heritage Hotel Cameron Highlands

Jalan Gereja, Tanah Rata 39000, Malaysia
Hotel amenities
Heritage Hotel Cameron Highlands
Book on
TripAdvisor
Trusted partner. We work directly with Asia Travel to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #6 of 11 Hotels in Tanah Rata
A recent review
4 of 5 stars reviewed 1 week ago
Raj201984 Kuala Lumpur, Malaysia
Add Photo Write a Review

375 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    31
    118
    143
    42
    41
See reviews for
76
153
19
13
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (375)
  • Mar-May only
    (80)
  • Jun-Aug only
    (112)
  • Sep-Nov only
    (84)
  • Dec-Feb only
    (99)
All months
Bengaluru (Bangalore), India
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

The staff was not friendly. When we reached and made the payment, the staff in the reception gave us direction on how to reach the room. There was nobody to take us to the room.As I was staying there for the first time, it was difficult for me to find the room. The room given to us looked very old... More 

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 1 week ago

Good location on top of hill in Tanah Rata town, a quiet and beautifull place, walking distance to Tanah rata markets. However the Hotel is not that much well kept, as you can see at one or two places outside signs of wear and tear, however rooms are good and well maintained. that also explains the low cost of hotel... More 

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Level Contributor
75 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed 1 week ago

Maybe I should be posting a forum review instead? As my 2013 submission is my review with the most 'helpful votes', I was interested to see what recent travellers were now saying about this hotel. On a positive note, it seems as though management are now responding to the detailed feedback provided by guests. Unfortunately though, acknowledgement & action are... More 

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I expected a English style hotel which was OK with the furniture i the common areas but we went in to the only restaurant for lunch (web-site say they have three!) and ordered lunch and I asked for a Tiger and the waiter said they couldn't serve beer in the restaurant. The only place we could eat our lunch was... More 

Was this review helpful? Yes
Jannie W, General Manager at Heritage Hotel Cameron Highlands, responded to this review

Dear GoranMelanie, Thank you for having taken the time to write the comment on your recent stay. Your opinions and observations will help us in our mission to constantly improve to serve you and all our guest better. Our hotel has been honored and awarded by the authority the halal certificate many years ago that separate the restaurant to be... More 

Travelers are raving about these Tanah Rata hotels

Kuala Lumpur
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pros 1. Good Bed with nice duvet 2. Quiet place, therefore no disturbance at the middle of the night 3. 5 mins drive to the city area Cons 1. Old hotel 2. Not enough basement parking for cars 3. No wifi in the room

Was this review helpful? Yes 1
Penang Island, Malaysia
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed 3 days 2 night .we book family room. Overall for the room was acceptable . Big and spaces . But no wifi and air conditioning in the room . Although it is a cooling place but raining season we are not able to open the balcony door and fan speed was fix . Feel stuffy in the room .... More 

Was this review helpful? Yes
Victoria, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We are traveling for a few months and on a budget - they had an incredible deal on rooms. The hotel is older and full of history - don't come thinking it posh you are in a small village. The air is always damp - so are the rooms - but nothing too bad. The breakfast buffet is great with... More 

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was checked in on 6/6/2015 - 7/6/2015. It was a perfect getaway from the city hassle and hectic schedule as it surrounded by peaceful thin jungle and mountain. I was arrived late around 10pm on that day due to heave traffic from Kea farm to Brinchang town. The car wasn't move at all. So, was requested for high level... More 

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 3 weeks ago

When we arrived at the hotel we were allowed early check-in which was very helpful of them. However we were provided 2 single bed eventhough we requested for a double bed. Their answer was that all rooms with double has been fully booked and it is upon availability. My question is that we were given an early check in meaning... More 

Was this review helpful? Yes
Jannie W, General Manager at Heritage Hotel Cameron Highlands, responded to this review

Dear Edwin T, Thank you very much for your valuable feedback. The management & team have taken your comments constructively and would certainly do our level best to improve further on our products and services. We look forward to welcome you back to our in the near future. Sincerely, Jannie W. Bausoch More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Overall good place Facilities location ambience are good But service requires major improvement Woefully understaffed The place is neat and tidy There're no people available to brung things from the front desk like phone chargers etc to ur room

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

510 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (264)
Viewed
View from room (21)
Viewed
Room/suite (89)
Viewed
Hotel & grounds (36)
Viewed
Bathroom (27)
Viewed
Dining (6)
Viewed
Other (85)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (246)
Viewed
Amenities (26)
Viewed
Deluxe Junior Suite (60)
Viewed
Deluxe Room (36)
Viewed
Restaurants and Bars (29)
Viewed
Superior Room (37)
Viewed
The Hotel (58)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay