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Heritage Hotel Cameron Highlands

Jalan Gereja, Tanah Rata 39000, Malaysia
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Heritage Hotel Cameron Highlands
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Ranked #6 of 11 Hotels in Tanah Rata
A recent review
3 of 5 stars reviewed 2 days ago
PrincessMia Kuala Lumpur
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361 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Kuala Lumpur
Contributor
13 reviews 13 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

stayed for a 3d2n yoga retreat with a group of 12 pax. Although the deluxe room was spacious, there are shortcomings eg the fridge not working well, the safe was not working at all. There is musky smell from the carpet. we had dinner at the coffee house on a rainy night and was given stale/overnight satay! the meat on... More 

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Auckland, New Zealand
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Set high on the hill is the heritage approx 10 min walk down to the village the hotel is huge Well set out room 2 queen beds in one room wifi nil in the lobby just as bad! TV in room went very fuzzy when it warmed up! Fell asleep anyway lol . We took a 4 WD tour of... More 

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Halifax, United Kingdom
Top Contributor
108 reviews 108 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

We just stayed for 1 night and it was enough. Positive note it is close enough to the town that you could walk it in 10 minutes. Older fashioned type of place. Breakfast not what we are accustomed too but filled up in town. Nice building from the outside but needs updating. Wi-Fi only in lobby, plenty staff around and... More 

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Malaysia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Rooms looked nice and clean but it was really dusty. Needed to sleep with the sliding door open for fresh air as i was having difficulty in breathing. Breakfast was just Ok. Very basic and simple food. Hotel is located walking distance from the Catholic Church which was convenient for me to attend mass on Sunday.

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Allan Benjamin D, Front Office Manager at Heritage Hotel Cameron Highlands, responded to this review

Dear M/M Gail Massang, Thank you for choosing to stay with us at Heritage Hotel Cameron Highlands. We sincerely appreciate your review and have taken note of the points highlighted. It is through constructive comments from you our valuable guests that enable us to monitor our service and quality product. We have highlighted the issue to our housekeeping team attention... More 

Makati, Philippines
Contributor
13 reviews 13 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 22, 2015

Stayed overnight last weekend. We were assigned on the 3rd floor. Room was okay. It gives you a visualization of its glory days. Carpeted floor, dim lights, balcony etc. I understand if they would like to maintain the rustic and quaint interior and motif of the place but I think they need to do some maintenance and upgrading especially in... More 

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Allan Benjamin D, Front Office Manager at Heritage Hotel Cameron Highlands, responded to this review

Dear Sir / Madam, Thank you or taking time to write us a review and for choosing to stay with us at Heritage Hotel Cameron Highlands. We are most appreciative of your feedback as it is only through constructive comments from our guests that would help us to further improve our product. Kindly be informed that, action have been by... More 

Kuala Lumpur, Malaysia
Contributor
16 reviews 16 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 22, 2015

Just returned from a 2 nights stay at Heritage Hotel, Cameron Highlands & have to write this review for all first time travelers planning to book the hotel. Total number of travelers - 4. We booked superior double rooms as the location and the pictures looked great. Oh what a disappointment when we finally checked in the rooms! The first... More 

Was this review helpful? Yes 1
Allan Benjamin D, Front Office Manager at Heritage Hotel Cameron Highlands, responded to this review

Dear Sir / Madam, Thank you or taking time to write us a review and for choosing to stay with us at Heritage Hotel Cameron Highlands. We are most appreciative of your feedback as it is only through constructive comments from our guests that would enable us to monitor our hotel operations more closely. We would like to thank you... More 

Travelers are raving about these Tanah Rata hotels

Plymouth, United Kingdom
Contributor
20 reviews 20 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 12, 2015

Friendly comfortable hotel. Bedroom very comfortable, even if furniture a little dated. Nice balcony with superb views. it would have been nice to have chairs to use on the balcony though. Ate a 'steam boat' in the bar which was nice. Very quiet when we were there.

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 2, 2015

Came last friday after a business trip with family in tow. I've always wanted to try heritage in cameron but been put off by the 3* review. Well its one of the earliest hotel and definitely not new. The reception staffs helped in choosing the room in request for view and rest. Gave us the front facing room high up... More 

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malaysia
Contributor
14 reviews 14 reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 29, 2015

we stayed 2 nights here, hotel was a little old and outdated. but the room quite spacious, my 17 months toddler can play around happily but the dirty carpet make me feel uncomfortable when she started to play crawling. toilet is clean and has hot bathtub. housekeeping staff was fast, honest and helpful. we asked for iron board and less... More 

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 27, 2015

I travelled here with two female friends for a short holiday. Room - I booked via Agoda, with an extra bed. I was extremely delighted to find 3 single beds in our room. It was great! Service - Staff were prompt and ready to assist. We arrived from Kuala Lumpur around 10pm from a 5-hour bus ride. Their restaurant's kitchen... More 

Was this review helpful? Yes 2
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