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Santika Premiere Bintaro

4.0 of 5 Jl. Prof Dr Satrio Blok B7/ A3-01 CBD Bintaro Jaya, Tangerang 15224, Indonesia
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Santika Premiere Bintaro
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Santika Premiere Bintaro
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26 reviews from our community

Traveler rating
    2
    14
    10
    0
    0
See reviews for
8
2
2
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
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  • Indonesian first
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English first
  • All months
    (26)
  • Mar-May only
    (2)
  • Jun-Aug only
    (6)
  • Sep-Nov only
    (16)
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    (2)
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Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stay for one night with my family. It was nice hotel. All services is excellent. The access from airport is quit clear and closed to the market or shopping centre. Breakfast menu is various national and international menh are provided.

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
7 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

We are a long term staying guest at this hotel and have another couple of weeks here. Our stay have started well at the beginning. However we are now on our 3rd week and unfortunately noticed evidently lacking in the service. 1. Housekeeping - have consistently failed to replenish the toilet paper. Missed placing the face towel. And often forget... More 

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Braddy_A_Tamba, General Manager at Santika Premiere Bintaro, responded to this review

Dear Mrs. Endah H, Warms greeting from Hotel Santika Premiere Bintaro First of all, Thank you for sharing your experience in Tripadvisor and please accept our sincere apologies for the inconvenience during your stay. We assure that Mrs. Endah message will be forwarded to the concerned department and really help us for increase our quality of service. Once again, thank... More 

Jakarta, Indonesia
1 review
5 of 5 stars Reviewed 4 weeks ago

Very good service ! Especially Ayunda ! Nice Room, its clean & comfortable stay. An excellent location near shopping center! No traffic jams! Many traditional indonesian food. If i need a hotel again i will come back here!

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Braddy_A_Tamba, General Manager at Santika Premiere Bintaro, responded to this review

Dear Mr. Martin396 from Jakarta, Warms Greeting from Hotel Santika Premiere Bintaro First of all, Thank you for sharing such excellent remarks of your recent stay at Santika Premiere Bintaro. We are glad to hear that our services and hospitality has been highly enjoyed for Mr. Martin. It is always our honor to give our guests the best hotel experience.... More 

Bandung, Indonesia
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 8, 2014

We booked four no-smoking rooms (during Idul Fitri holidays 2014), but in fact one of the room was badly cigarette-smell! Although one of the cleaning staff had tried to put perfume in the room after our complaints, but the smell didn't disappear. We had to wait for two-long hours before three of the rooms were finally ready. The whole bunch... More 

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Braddy_A_Tamba, General Manager at Santika Premiere Bintaro, responded to this review

Dear Mrs. JuttiLevita from Bandung, Warms Greeting from Hotel Santika Premiere Bintaro Thank you for staying with us at Santika Premiere Bintaro Hotel. We greatly appreciate the time you have taken to write a review on Tripadvisor. Please accept our sincere apologies for the inconvenience during your stay. We hope you could give us another opportunity to better serve you... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 18, 2014

Was staying at Santika Premiere on April 2014. I took The Premiere Room, quiet spacious, big king size bed which I like, clean room, inside WiFi connection were good, bathroom average but the toiletries are poor, need more "premiere" touch. When we walk in the aisle into the room, lights were dim almost dark, the interior looks like old hotel... More 

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Braddy_A_Tamba, Manajer Umum at Santika Premiere Bintaro, responded to this review

Dear Ms. Joan V, Warms Greeting from Hotel Santika Premiere Bintaro Thank you for sharing your feedback at Hotel Santika Premiere Bintaro. Please accept our sincere apologies for the inconvenience during your stay. We are always eager to hear inputs such as yours, as it will help us to improve our services especially in the areas of gym service and... More 

Stanley, Falkland Islands
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed October 12, 2014

i stayed here on business. its WAY out of the city for tourists, so assume that you wouldn't be here otherwise. its a NEW property, only open less than a year. As with all Asian wannabe companies, they think its easy to just COPY an international chain, but don't have the full capability in processes, service, or specifications. this is... More 

Was this review helpful? Yes 1
Braddy_A_Tamba, General Manager at Santika Premiere Bintaro, responded to this review

Dear Mr. Colin-E-Rice from Stanley, Falkland Islands Warms Greeting from Hotel Santika Premiere Bintaro Thank you very much for reviewing us and also sharing your picture with other traveler. Please accept our sincere apologies for the inconvenience during your stay. We are glad to hear that our service and hospitality has been highly enjoyed for you.It is always our honor... More 

Jakarta, Indonesia
Contributor
17 reviews 17 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 29, 2014

We were staying in this hotel as the alternative when the electricity was shut down. But that's why we know that this hotel is nice and clean, having spacious room, good food and nice facilities for children. For the one who will be staying in this hotel due to business trip and your office/ filed is located in South Jakarta... More 

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Braddy_A_Tamba, General Manager at Santika Premiere Bintaro, responded to this review

Dear Mrs. keshvari_myrtha from Jakarta, Warms Greeting from Hotel Santika Premiere Bintaro Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the... More 

Kuala Lumpur, Malaysia
Contributor
16 reviews 16 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 19, 2014

A beautiful worth staying hotel matched to its 4stars rate. The staff is courteous and helpful.Comfortable and clean room. It's location is surrounded with walking distance shopping malls (Carrefour,giant, bintaro junction and local morning markets). The Asian Morning buffet is good; I like its traditional food section.Had a healthy prebreakfast asam Kunyit and other cocktail of traditional drinks;just loves it.... More 

Was this review helpful? Yes 1
Braddy_A_Tamba, General Manager at Santika Premiere Bintaro, responded to this review

Dear Mrs. Simmei From Kuala Lumpur, Malaysia Thank you for sharing such excellent remarks of your recent stay at Santika Premiere Hotel Bintaro. We are thrilled to know that you had a pleasant stay with us and particularly satisfied with the quality of our service in our variety traditional foods & drinks. We appreciate your time and look forward to... More 

Burbank, California
Contributor
18 reviews 18 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 18, 2014

All in all, my experience here was good...we arrive at Bintaro at the Santika hotel, and the room we requested was unavailable...so they showed us 3 separate rooms...Once we selected the room we wanted, the key wouldn't work in the room...a little frustrating...but once everything was figured out, it was a okay place to stay. Pros: Close to the airport... More 

Was this review helpful? Yes 1
Braddy_A_Tamba, General Manager at Santika Premiere Bintaro, responded to this review

Dear Mrs/Ms Amy Fatimah From California, Warms Greeting From Santika Premiere Bintaro Hotel Thank you for staying with us at Santika Premiere Bintaro Hotel. We greatly appreciate the time you have taken to write a review on Tripadvisor regarding your recent stay. Please accept our sincere apologies for the inconvenience during your stay. We hope you could give us another... More 

Kuala Lumpur, Malaysia
Top Contributor
54 reviews 54 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed September 3, 2014

The view as you arrive into the hotel is spectacular. The grand stairway up to the lobby is magnificent. The rooms are fairly sized, clean and cosy. Free wifi throughout the hotel, lots of TV channels and a comfortable bed. Not sure what else you could ask for. The breakfast was very good. A wide range of Asian, Continental and... More 

Was this review helpful? Yes
Braddy_A_Tamba, General Manager at Santika Premiere Bintaro, responded to this review

Dear Mr. LeeP1986 From London, Warms greeting from Hotel Santika Premiere Bintaro Thank you for your respond. Please do not hesitate to give us advice for increase our quality of service to welcoming you, We are looking forward for your next visit. Sincerely Yours, Braddy Attaka Tamba More 

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Additional Information about Santika Premiere Bintaro

Address: Jl. Prof Dr Satrio Blok B7/ A3-01 CBD Bintaro Jaya, Tangerang 15224, Indonesia
Location: Indonesia > Java > Banten Province > Tangerang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Santika Premiere Bintaro 4*
Number of rooms: 167
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Hotel Style:
#5 Spa Hotel in Tangerang
#6 Luxury Hotel in Tangerang

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