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Atria Hotel & Conference Gading Serpong

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CBD Gading Serpong, Lot # 2 | Jalan Boulevard Gading, Tangerang 15810, Indonesia
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Atria Hotel & Conference Gading Serpong
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200 Reviews from our TripAdvisor Community

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Traveler rating
    85
    72
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123
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (200)
  • Mar-May only
    (59)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (63)
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Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed yesterday NEW

This hotel really suit for business only. For family, not that comfy. Lots of meeting happened in Atria. Loving the food btw. Location is great, so close to Summarecon Serpong Mall, by walk maybe only 2-3 minutes. The pool is so small. Like I said not suit for family. We can use bigger pool in Atrya Residence Apartment but you... More 

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Medan, Indonesia
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my 3rd stayed at Atria Hotel. We always stayed at this hotel because of its closed location to SMS (Summarecon Mall) and SHIA. The check in/out process is quite fast. The room and bathroom are spacious. The matress is good enough for me to take a good rest after long hours training. Near SMS also a great advantage... More 

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Malang, Indonesia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I enjoy stay 4 nights here last day, proffesional n helpful staff, clean n spacious room, great breakfast, sometimes they provide traditional food too, good internet, proffesional laundry, worth to stay for business trip in karawaci area, 45 minutes to airport, but a little bit far to jakarta

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AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Riszaldi, Warmest greeting from Atria Hotel Gading Serpong! Thank you for sharing your experience at Atria Hotel Gading Serpong. We are delighted that you had the opportunity to stay with us and experience the renowned Atria service first hand. We are also very proud to have such a devoted and passionate team who always takes pleasure in serving fantastic... More 

Merseyside, United Kingdom
Level Contributor
72 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were using this hotel to meet and go out with friends. Arrival in the afternoon was handled efficiently by the staff.Rooms were smallish , but well appointed, although I had to request face towels.Check your booking includes breakfast. If you are, then you will be given a meal voucher to get in. I noted that Smith Kline & Glaxo,... More 

Was this review helpful? Yes 1
AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Boudin882, Warmest greeting from Atria Hotel Gading Serpong! Thank you for sharing your experience Atria Hotel Gading Serpong. It is always a pleasure to read our guest's positive comments. The size for the room at Atria Hotel and attention to its amenities is very important to us to ensure our guest enjoys and have comfortable stay away from home.... More 

Barcelona, Spain
1 review
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Atria for 3 nights and I found it to be a rather nice business hotel. Rooms are nice and so are the bathrooms, Quite nice breakfast buffet as well. If I have to be picky, the gym is located in the next building (Atria conference suites) but that's it. Staff was very educate and professional -this... More 

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AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Xavier M, Warmest greeting from Atria Hotel Gading Serpong! First, let me thank you for sharing your experience on Atria Hotel Gading Serpong. We are very delighted to read your comments about our rooms, facilities and in particular our breakfast buffet. We always believe that guests comment is the best indicator to improve our product and services, therefor we... More 

Jakarta, Indonesia
1 review
5 of 5 stars Reviewed May 23, 2015

Great hotel, have been there several times and I found myself very weel.all staff and friendly and ready to help. Very clean room. Restaurant very good food I suggest atria hotel to be on holiday or business trips. Greetings to all the staff for the courtesy and kindness Riccardo Milano Italy

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AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Riccardo, Warmest greeting from Atria Hotel Gading Serpong! We are thrilled to receive your positive review regarding your stay with us. It is our pleasure that you appreciate our staff’s efforts, friendliness and genuine care for our guest, this will definitely made a positive impact for the working team. We hope that you have another opportunity to visit Tangerang,... More 

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 19, 2015

Stayed a few times with school grps involve with Jamborie at Cibubur n Penabur school.Due to high occupancy with meetings quite difficult to secure briefing area for my grps.Rooms pretty cool with all contemporary outfits.Very eager to serve Front desk n with a smile.Roomservice excellent n good choice of meals laid out...Enjoy the breakfast n business ple on the go.Could... More 

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AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Shahril A, We appreciate the time you have taken to share your experience regarding your recent stay at Atria Hotel Gading Serpong. We are delighted to read that despite the crowded situation you have enjoyed your overall experience at Atria Hotel Gading Serpong, for future reference, it would be best to inform our staff for arranging temporary venue for... More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed May 18, 2015

My company had a large meeting at this hotel earlier this month and had a very good experience. Vani from the events team was amazing and from the start made sure we had everything we needed. She even helped me with a customs situation out of our control which could have ruined the event completely! All in all it was... More 

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AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Agutteridge123, Warmest greetings from Atria Hotel Gading Serpong! Thank you for sharing your experience with Atria Hotel Gading Serpong. We studied your requirements in order to be able to host your event and make it a successful one. Despite of all the disruption on the customs, we were all glad that everything went well and you are satisfied with... More 

Portland, Oregon
1 review
5 of 5 stars Reviewed May 14, 2015

I stayed at the Atria for an extended amount of time. The experience and staff were nothing short of professional and helpful. The accommodations were clean and I would recommend staying here for business or vacation. The Atria, had a Great Workout facility and swimming pool and is located in a convenient location to shop for necessities. The conference rooms... More 

Was this review helpful? Yes
AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Elmar A, Thank you for staying at Atria Hotel Gading Serpong during your recent business trip. It is always a pleasure to read our guest's positive comments and when they have enjoyed their stay with us. I will notify Bella personally regarding your positive compliment to her, she and the rest of the staffs will be delighted to read... More 

Tangerang, Indonesia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 7, 2015 via mobile

First, I tried to find The Mezzanine Restaurant of Atria Hotel, but not found in TripAdvisor yet. So I write it down here. The taste for all the barbeque quiet good, love the fish grilled :) and love your Kecap Samuel. Things need to improve is the variants and also the look when you deliver the food to us, since... More 

Was this review helpful? Yes 1
AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Ronaldsipahutar, Warmest greetings from Atria Hotel Gading Serpong! We thank you for taking the time to write about our Mezzanine restaurant, we are also glad to know that you enjoyed our barbecue dinner and had a fantastic time with the steamed fish. Food presentation is certainly very important to any quality top restaurants, especially for one in Atria Hotel... More 

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