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Atria Hotel & Conference Gading Serpong

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CBD Gading Serpong, Lot # 2 | Jalan Boulevard Gading, Tangerang 15810, Indonesia
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Atria Hotel & Conference Gading Serpong
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Atria Hotel & Conference Gading Serpong
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211 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
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    (211)
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    (60)
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Jakarta, Indonesia
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

The place is very comfortable. I booked superior with single bed but the receiptionist give me twin bed, so I can share room with my friends. The foods is delicious especially in Mezzanine Resto. Close to everywhere, near Summarecon Mall, Hypermart, AEON and many places around Serpong. So worth for four star hotel :)

Was this review helpful? Yes
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

It is my first stay in this hotel when Idul Fitri holiday with my family. The room was spacious even I requested an extra bed, it still feels comfortable. Bathroom size is big but unfortunately there was no bathtub. I noticed smell of the cigarette even I has requested a non smoking room. Swimming pool is very small and it... More 

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Jakarta
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel. Good variety of food for breakfast. Local and international. Service is courteous and prompt. Next to the hotel is a nice shopping mall where it is kinda crowded in evening, good place to hang around and relax.

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AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Willy2404, Warmest greeting from Atria Hotel Gading Serpong! Thank you for sparing your time writing this review for us. Besides enjoying the breakfast, you could also relax at our outlet, The Lounge, provided you live acoustic performance every Friday night with fresh drinks and finger snacks to cool your day. We appreciate feedback and we’re looking forward to welcome... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

This is my 1st time i stay in this hotel for lebaran holiday. Generally the hotels was good, the room was clean and the staff was nice. But too bad, while we went breakfast at 8am, the foods already not complete & they didn't refill the menu...

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AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Shierly C, Warmest greeting from Atria Hotel Gading Serpong! Thank you for writing a review for us on trip advisor, your input is valuable for us. We are really sorry for your inconvenience with your breakfast experience time. The number of guest at breakfast time on Lebaran day led the delay on refilling the food in our buffet and... More 

Granollers, Spain
Level Contributor
64 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I am used to stay in Serpong area when travelling to Jakarta for business. Being close to the mall i perfect for dinner and walking around. Hotel is excellent, with good internet access and clean room. Bfast is good and service as well. I will come back for sure.

Was this review helpful? Yes
AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Angelmar73, Warmest greeting from Atria Hotel Gading Serpong! Thank you for staying with us and for the great review, Our location is perfect for businessman and travellers alike, please do let us know if you want some assistance to get around as we provide pick-up and drop-off services around the area. We will always look for a way to... More 

Surabaya, Indonesia
Level Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I just stayed in this hotel for 3 nights with my family for holiday. This was 7 times I stayed in this hotel and I still love to stay here compare another hotel in the same area. Comfy bed, delicious food, polite staff and of course clean room. SMS Mall, Hypermart, Food Stalls all around hotel. Not too far from... More 

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AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Gunawan_Karnata8, Warmest greeting from Atria Hotel Gading Serpong! We are pleased to read that you had a great stay with us and had the opportunity to experience our famed restaurant and enjoyed it. You will be pleased to know that our hotel is indeed amongst the best places to stay in Tangerang for very long time now. However we... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 30, 2015

This hotel really suit for business only. For family, not that comfy. Lots of meeting happened in Atria. Loving the food btw. Location is great, so close to Summarecon Serpong Mall, by walk maybe only 2-3 minutes. The pool is so small. Like I said not suit for family. We can use bigger pool in Atrya Residence Apartment but you... More 

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AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Ben T, Warmest greeting from Atria Hotel Gading Serpong! Thank you for sharing your experience with us on our trip advisor page, as the first and still leading conference hotel in Tangerang, we remain committed to provide comfortable stay for you and your family, if required we can provide pick-up and drop-off services to Entertainment venues around the area.... More 

Medan, Indonesia
Level Contributor
71 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 18, 2015

This is my 3rd stayed at Atria Hotel. We always stayed at this hotel because of its closed location to SMS (Summarecon Mall) and SHIA. The check in/out process is quite fast. The room and bathroom are spacious. The matress is good enough for me to take a good rest after long hours training. Near SMS also a great advantage... More 

Was this review helpful? Yes
AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Gigi L, Warmest greeting from Atria Hotel Gading Serpong! Thank you for your continuous loyalty to our hotel, we appreciate your time for writing this review on our trip advisor page. We always try to keep the service quality to ensure your comfortable stay; we’re also doing our best to maintain the room in top condition. If you need... More 

Malang, Indonesia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 13, 2015

I enjoy stay 4 nights here last day, proffesional n helpful staff, clean n spacious room, great breakfast, sometimes they provide traditional food too, good internet, proffesional laundry, worth to stay for business trip in karawaci area, 45 minutes to airport, but a little bit far to jakarta

Was this review helpful? Yes
AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Riszaldi, Warmest greeting from Atria Hotel Gading Serpong! Thank you for sharing your experience at Atria Hotel Gading Serpong. We are delighted that you had the opportunity to stay with us and experience the renowned Atria service first hand. We are also very proud to have such a devoted and passionate team who always takes pleasure in serving fantastic... More 

Merseyside, United Kingdom
Level Contributor
94 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 9, 2015

We were using this hotel to meet and go out with friends. Arrival in the afternoon was handled efficiently by the staff.Rooms were smallish , but well appointed, although I had to request face towels.Check your booking includes breakfast. If you are, then you will be given a meal voucher to get in. I noted that Smith Kline & Glaxo,... More 

Was this review helpful? Yes
AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Boudin882, Warmest greeting from Atria Hotel Gading Serpong! Thank you for sharing your experience Atria Hotel Gading Serpong. It is always a pleasure to read our guest's positive comments. The size for the room at Atria Hotel and attention to its amenities is very important to us to ensure our guest enjoys and have comfortable stay away from home.... More 

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