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Atria Hotel & Conference Gading Serpong

4.0 of 5 CBD Gading Serpong, Lot # 2 | Jalan Boulevard Gading, Tangerang 15810, Indonesia
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Certificate of Excellence 2014
Atria Hotel & Conference Gading Serpong
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Atria Hotel & Conference Gading Serpong
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156 reviews from our community

Traveler rating
    65
    55
    20
    12
    4
See reviews for
14
11
4
96
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (156)
  • Mar-May only
    (37)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (47)
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Boston, Massachusetts
Top Contributor
50 reviews 50 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is not a remarkable hotel, however, they have all the necessities. Wifi works, room is clean, and breakfast is good. Be advised, however that the hotel is still under construction. Balconies are locked by default, and you must as the front desk if you wish to access them, but don't open a window or door with the lights on... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I had stayed for around 2 years and during that time I felt this is the best hotel with best breakfast' foods and services, with good ambience as well compare with other hotels with same level (I'm consultant who has to travelling all the time).

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

Made specific request for non smoking king size bed during reservation and was confirmed but when check in say not available . When request to see manager suddenly able to find the requested room . Insufficient iron to meet request . Such basic item also need to queue.

Was this review helpful? Yes
ExecAM, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear ec7111, Warmest Greetings from Atria Hotel and Conference Gading Serpong! First, let me thank you for your criticism, we are sorry for the misunderstanding and we will address the problem as soon as possible so that this would not happen again. We only have a limited number of the mentioned item. We always try to give you the best... More 

Senior Contributor
39 reviews 39 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's a nice hotel. The furniture is good and facilities are ok. The food also delicious and the outlook is nice. Nice balcony at room and it's big enough. Have a big parking lot. Very helpfull staff and unique design interior

Was this review helpful? Yes
ExecAM, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Feli C, Warmest Greetings from Atria Hotel and Conference Gading Serpong! To start with, let me thank you for your kind review in Trip Advisor. It is always nice to receive a compliment from one of our guest. We always keep a very high standard on our meals to ensure you only get the best quality of foods. The... More 

Singapore
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

As a regular guest who has been staying at the hotel for more than one year, except every Saturday and Sunday, I am happy about the hospitality of the staffs of the hotel which is located near a big shopping mall in Gading Serpong, Banten, Indonesia. Every Friday morning, I enjoy the breakfast, i.e. Indonesian Cuisine.

Was this review helpful? Yes 1
Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear TeddyIrawan, Warmest Greetings from Atria Hotel and Conference Gading Serpong! First of all let me thank you for loyalty to Atria Hotel and Conference Gading Serpong, your review is highly appreciated as we always look for a way to improve our service. The staffs in Atria Hotel will always give their all to give you the best service, and... More 

1 review
4 of 5 stars Reviewed November 26, 2014

I stayed at the hotel for my husband bday. All the staff been very nice helping me giving a bday surprise for him. They really made him feel special by treat him with a lovely bday cake. Nice hotel with warm & friendly staff.

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Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Paerte I, Warmest greetings from Atria Hotel & Conference Gading Serpong! First of all let me wish a Happy Birthday to your husband, and we thank you for reviewing us in trip advisor. Our staff is very happy to be able to assist you on celebrating your husband’s birthday, it was an honor to participate in such a joyous... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 25, 2014

Stayed 2 nights for conference meeting. Got room 826 at 8th floor, twin bed. Nice hotel overall, the staff very friendly and helpfull. The food taste great. The locations is strategic near Centro and Hypermart..If you need cigarettes, snack or beverages you can buy at mini store at Atria Apartment behind the hotel..

Was this review helpful? Yes 1
Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Andris T, Warmest greetings from Atria Hotel & Conference Gading Serpong! Thank you for taking some time from your schedule to write a review for our Hotel, your input is highly valued as we always looking for a way to improve ourselves in the future. The staffs in Atria Hotel will always give their all to serve you the... More 

Hong Kong, China
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed October 6, 2014

we stayed here for a friend's wedding. it's a pretty good stay overall. just set your expectations to a 3-star hotel, and you will be fine. 1. remember to bring your own shampoo as their's is horrible. they have slippers and hair dryers so don't need to bring those. 2. pillows was too fluffy for me so I had to... More 

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Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Amy L, Warmest Greetings from Atria Hotel & Conference Gading Serpong! Thank you for your constructive review, we are always looking for a way to improve our service. We understand your concern. However, the standard of our rooms and amenities are based on the preferences of our wide range of international guests. Your input is highly valued and will... More 

Batam, Indonesia
1 review
5 of 5 stars Reviewed September 27, 2014

The staffs are friendly warm hearted and helpful. Rooms are clean and spacious. Highly recommended for business or even family trip.Next to hotel Atria is Summarecon Mall Serpong, where can get good food and great live music entertainment on Saturday night

Was this review helpful? Yes
Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Yeono, Warmest Greetings from Atria Hotel & Conference Gading Serpong! Thank you for your appreciation and review for our hotel, your input is highly valued to improve our service even further in the future. Our staff is passionate to serve our guests and we are very happy to be complimented for a job well done. The location of our... More 

Highfields, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 18, 2014

The Atria was a wonderful place to stay. All staff were very professional and friendly. We were treated very well and would stay again if ever we were in Jakarta. The rooms were lovely and clean and the breakfast menu was absolutely delicious. A special mention of Lia, The Guest Relations Officer - she is a delightful young lady who... More 

Was this review helpful? Yes 1
Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Donna A, Warmest greeting from Atria Hotel & Conference Gading Serpong! First we would like to thank you for writing a positive review to our hotel, your input is highly appreciated and it will serve us well for future improvement. Our rooms and breakfast menu are always maintained at the highest quality for your convenience, and we are happy... More 

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Additional Information about Atria Hotel & Conference Gading Serpong

Address: CBD Gading Serpong, Lot # 2 | Jalan Boulevard Gading, Tangerang 15810, Indonesia
Phone Number:
Location: Indonesia > Java > Banten Province > Tangerang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Atria Hotel & Conference Gading Serpong 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
Aston Paramount Serpong Hotel Tangerang
Hotel Style:
#3 Spa Hotel in Tangerang
#3 Luxury Hotel in Tangerang

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