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Atria Hotel & Conference Gading Serpong

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CBD Gading Serpong, Lot # 2 | Jalan Boulevard Gading, Tangerang 15810, Indonesia
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Atria Hotel & Conference Gading Serpong
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Atria Hotel & Conference Gading Serpong
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180 reviews from our community

Traveler rating
    78
    63
    23
    12
    4
See reviews for
19
11
4
110
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (180)
  • Mar-May only
    (45)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (63)
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London, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

Good comfortable hotel with helpful staff. Amenities are fine, nice restaurants/bar and adequate gym. Of the two buildings (Hotel and Residential towers) the service in the hotel restaurant areas was far better. We had one meal in the Italian themed restaurant and the staff, though friendly were not very attentive. Two people in a party of six received good service... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

This was my second time visiting Atria hotel...I will reccomend it for many reasons...the staffs are simply amazing..from the room boys...to the lounge bar..to the front desk..this place will make anyone feel welcomed. Breakfast is served at the Mezzanine with a large selection of everything...from Indonesian food..to fresh fruits...cakes..fresh eggs and much more...try to believe.. and the staff here is... More 

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Jakarta, Indonesia
1 review
5 of 5 stars Reviewed 3 days ago NEW

I stay here frequenty on business from the UK and I have to say I always look forward to my return. The staff are always friendly and helpful, cant do enoiugh for you. The rooms are immaculate and very well maintained daily. The gym is of a good size and standard. The hotel bar has an exellent atmosphere and the... More 

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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Nice place for meeting. Good taste & various food. Another advantage are the position is not far away outside Jakarta and near from Soekarno-Hatta airport. Have some meeting room and big ballroom. And the important is clean & comfort bedroom to stay away from activities plus nice pool.

Was this review helpful? Yes
AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Sirajul_Afkar, Warmest greeting from Atria Hotel Gading Serpong! Thank you for writing such a positive review for our hotel, we are glad that you are enjoying your stay with us. We are not famous for the best business and conference hotel for nothing; we offer the best and most comfortable place for you to talk about your business. The... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very attentive staff, will listen carefully and will make sure that you get everything you need. They will help you with no matter what you will come up with. Good variety of meals and very reasonable prices. Live music is being played quite often in the lounge. Definitely a recommended place for stay in Tangerang.

Was this review helpful? Yes 1
AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Valentinas M, Warmest greeting from Atria Hotel Gading Serpong! Thank you for taking your time to write this review on our trip advisor page. Our staffs are always excited to assist you in any way they can, they will be very happy to have this compliment from you. The meals are made with top quality ingredients by top quality... More 

New Delhi, India
Contributor
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Excellent friendly staff at the reception and in the lobby bar. Location of the hotel close to a big shopping centre. Easy accessable for good shopping tours Rooms average, shower not good Iand room noisy if window to the Main Street.

Was this review helpful? Yes 1
AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear CKAM2014, Warmest greeting from Atria Hotel Gading Serpong! First of all, on behalf of the management and staff we regret your inconvenience, and we are grateful for your kind review. If you have any problems with our room facilities or amenities, please inform our staffs and let us do our best to fix it. The room arrangement can be... More 

Japan
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

When I biz trip to Tangerang, I normally use this hotel. Location is very good and also service are good. But if you eat meal in hotel, pretty expensive. I recommend go to shopping mall which only five minutes by walk. Gym is good. But pool are small. And also u need to go different building.

Was this review helpful? Yes 1
AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Agh 1209, Warmest greeting from Atria Hotel Gading Serpong! Thank you for your continuous loyalty and for writing some review for our Hotel, we consider this to be an important process of our improvement. Our meal is made only with the best ingredients, the price reflects its quality and I assure you that you will not disappointed with the... More 

Buitenpost, The Netherlands
1 review
3 of 5 stars Reviewed 4 weeks ago

During my last business trip to Jakarta I had the pleasure to stay at the Atria Hotel - a nice location with plenty of entertainment nearby. Nice, well maintained rooms and a good restaurant for breakfast and dinner. What makes it special is the fantastic attitude of the staff ~ eager to please and make you feel comfortable, very friendly... More 

Was this review helpful? Yes
AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Ronald N, Warmest greeting from Atria Hotel Gading Serpong! Thank you for taking your time to write this review on our trip advisor page. We value your input highly as it helps us to improve in the future and serve you even better. Our facilities are well maintained and designed to keep you comfortable and relaxed, the food are... More 

Perth, Australia
1 review
5 of 5 stars Reviewed February 22, 2015

This was the 6th or 7th time my wife and I have stayed at the Atria, Also the first time for our 6 month old daughter Samantha. The staff were absolutely incredible, friendly, helpful, nothing was a problem. The way everyone there treated Sam was amazing, All the staff knew Sam and wanted to hold her and have photos with... More 

Was this review helpful? Yes
EndriMarianto, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear col1198, Warmest greeting from Atria Hotel Gading Serpong! First, I would like to thank you very much for your loyalty and make us trustworthy. Your personal loyalty make us stronger and proud for this achievement. Also thank you for taking the time to write the review on TripAdvisor. Such a greatest compliment from you, and such a lovely time... More 

Jakarta, Indonesia
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed February 19, 2015

This is my second time staying at Atria. The staffs are pleasant and rooms are adequate. It is very lovely to have a hotel nearby my parent's house so I can stay whenever I feel tired. Don't forget to have breakfast in the Mezzanine Resto, the foods are great. Completed with local Indonesian Cuisine with original taste (unlike other hotel... More 

Was this review helpful? Yes 2
EndriMarianto, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Lim_Agus, Warmest greetings from Atria Hotel Gading Serpong! I would like to thank you for coming back for the second time with your family and taking your very precious time to share your moment with us. First of all I have to say that we are glad to hear that you enjoyed your stay with us. We always serving... More 

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