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All 26 Tangerang hotels

Atria Hotel & Conference Gading Serpong

4.0 of 5 Hotel   |   CBD Gading Serpong, Lot # 2 | Jalan Boulevard Gading, Tangerang 15810, Indonesia
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77%
Ranked #3 of 26 Hotels in Tangerang
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Donna A Highfields, Australia
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137 reviews from our community

Traveler rating
    63
    43
    16
    12
    3
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14
10
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83
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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English first
Highfields, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

The Atria was a wonderful place to stay. All staff were very professional and friendly. We were treated very well and would stay again if ever we were in Jakarta. The rooms were lovely and clean and the breakfast menu was absolutely delicious. A special mention of Lia, The Guest Relations Officer - she is a delightful young lady who... More

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Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Donna A, Warmest greeting from Atria Hotel & Conference Gading Serpong! First we would like to thank you for writing a positive review to our hotel, your input is highly appreciated and it will serve us well for future improvement. Our rooms and breakfast menu are always maintained at the highest quality for your convenience, and we are happy... More

Indonesia
1 review
5 of 5 stars Reviewed 5 days ago NEW

This hotel was recommended to me as good value and of a good standard, we stayed there for 3 nights and discovered that this was indeed the case. Even better was the staff, they were all friendly, attentive and courteous, especially Sitti guest relations manager she went out of her way to ensure we had a good experience..well done all... More

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Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear John W, Warmest greeting from Atria Hotel & Conference Gading Serpong! We are grateful for your review of our hotel and your decision to stay with us. Siti and the rest of our staffs are always happy to make sure our guests to have a pleasant stay, I believe it would be a privilege for them to be personally... More

Kuala Lumpur, Malaysia
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Jakarta is a very congested place so when I travel for business, I always pick the hotel as close to the customer place as possible. But this trip is a leisure trip, so we picked a hotel slightly outside the city. The hotel is located right next to the Summarecon mall, which is really lively at night. You can see... More

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Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Kons 168, Thank you for your response, we highly appreciate your review of our hotel in Trip Advisor, it is one of our way to improve ourselves in the future. We understand that traffic in Jakarta is chaotic and travelling can sometimes be daunting to a foreigner, and that is exactly the reason why our hotel is located for... More

Jakarta, Indonesia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
141 helpful votes 141 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed one night in this hotel and leave me quite a good impression. Check in was a breeze, hotel room is clean and spacious. What I like about this hotel is the location, which is just the opposite for the mall and surrounded with many stores nearby. The staffs are also friendly and helpful. Breakfast menu has a lot of... More

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Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Cinta M, Warmest greeting from Atria Hotel & Conference Gading Serpong! Thank you for taking your time to review your experience at our hotel, we are very happy that you are satisfied with our services. Our hotel is designed for your comfort and convenience, the location is perfect for travelers and locals looking to relax and enjoy the environment,... More

Naaldwijk, The Netherlands
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 4, 2014

You can find courteous staff everywhere in any hotel in Indonesia, but proffesionalism is a different thing. By Atria hotel&conference gading serpong you get both. By the security, concierge, reception, at the bar, at the restaurant during breakfast and dinner and the room attendant. Very friendly, cheerful AND helpful Front Desk Agent, nice and clean room, nothing to complain about... More

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Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear HansSolo72, Warmest greeting from Atria Hotel & Conference Gading Serpong! I would like to personally thank you for sparing your busy schedule to write a review for us at Trip Advisor. We are extremely proud to be complimented by our guest regarding our excellent services; it makes our hard work worthwhile. The items at our Lounge are always available... More

Surabaya
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 2, 2014 via mobile

Clean room, nice interior, but.. Air Conditioner too cold even 27 C degree. Simple check in process.. Only 5 minutes for registration.. Friendly staff.. From opening door to the room assistant.. The best..!!! Spacious parking area, but better if can be free of charge.. Keep the good work...

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Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Aldy P, Warmest greeting from Atria Hotel & Conference Gading Serpong! I would like to personally thank you for taking your time and write a review for us in Trip Advisor. We always aim to make our administration process as quick as possible and we are happy that it goes very well for you. Our air conditioner is rather... More

Tangerang, Indonesia
1 review
4 of 5 stars Reviewed July 23, 2014

Spacious parking spot, Room was great not too big or small just enough fit. The swimming pool not big enough, room service was average. However, for the location it's spot on, you can go to mall nearby by walking.

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Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Amanda S, Warmest greeting from Atria Hotel & Conference Gading Serpong! Thank you for reviewing our hotel in Trip Advisor, we have note your constructive criticism and we are always looking to improve ourselves and aim for a better service for you in the future. If the pool is too small you might want to try our residence pool,... More

Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 19, 2014

I have stayed in this hotel for several times in 2014 due to business trips. It is just a typeical 4 stars business hotel with average room, facilities and services. Location is good with a mall nearby. Traffic nearby is ok too. As the price is low, everything can meet my expectation. Below are some minor flaws: - Hot water... More

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Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Form1a, Warmest greeting from Atria Hotel & Conference Gading Serpong! First of all I would like to thank you for the constructive review, your input are highly valued as we always look for a way to serve you better. Your well thought criticism will be considered for the development of our hotel. There are various money changer services at... More

Seminyak, Indonesia
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 13, 2014

Atria Hotel and Conference Serpong you have done it again!!!!! This is a hotel that I stay at each and every time that I am in Tangerang. The staff, the service and the facilities are second to none and this still has to be the best value for money hotel in the area and has everything you need nearby. From... More

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Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear CraigAgus, Warmest greetings from Atria Hotel and Conferences Gading Serpong! First of all let me also to say Happy Birthday to you too, we hope that you are blessed and have a successful life, I am personally grateful to have you stay with us and I am sure Siti and the rest of the staff felt the same. We... More

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 9, 2014

I start by complimenting the staffs at the front desk - Dwi, Dia and Nurul. How do you feel when you are greeted by your name every morning? Isn't this good? A personal touch to your stay. The location although is not in the middle of the big Jakarta city, it is however good enough with a mega shopping center... More

Was this review helpful? Yes 1
Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Sebastian G, Warmest greetings from Atria Hotel and Conferences Gading Serpong! We are very moved and grateful by your heartfelt review on TripAdvisor, all of our staffs are always serve our guest with genuine passion and we are proud that you acknowledge that. Our hotel is located on strategic location at Gading Serpong which is in the proximity of... More

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Additional Information about Atria Hotel & Conference Gading Serpong

Address: CBD Gading Serpong, Lot # 2 | Jalan Boulevard Gading, Tangerang 15810, Indonesia
Phone Number:
Location: Indonesia > Java > Banten Province > Tangerang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Atria Hotel & Conference Gading Serpong 4*
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Also Known As:
Aston Paramount Serpong Hotel Tangerang

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