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All 25 Tangerang hotels

Atria Hotel & Conference Gading Serpong

4.0 of 5 Hotel   |   CBD Gading Serpong, Lot # 2 | Jalan Boulevard Gading, Tangerang 15810, Indonesia
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76%
Ranked #3 of 25 hotels in Tangerang
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed today
F W Jakarta, Indonesia
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109 people have reviewed this hotel

Traveler rating
    51
    32
    12
    12
    2
See reviews for
11
7
2
66
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
Jakarta, Indonesia
2 reviews
5 of 5 stars Reviewed today NEW

I have stayed in this hotel now almost 6 mounths and when i left my i-pad in the restaurant and forgot about it for 3 days i went to the guestmanager siti and she started a seach and they found my i pad in a locker for lost/found objects. The waiter Regi found it and had put it in the... More

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Manchester, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

Spent a week and a half here on business, and will almost certainly go back. Previously I've stayed nearer Jakarta (Grand Melia, Grand Tropic, and an apartment). Of those 3 the Grand Melia was by far the best, but if I had to choose between the Grand Melia and the Atria, the friendliness of the Atria would edge it. The... More

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Burriana, Spain
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Atria Serpong is a great place to stay. Rooms are comfortable, food is delicious, gym equipment is really good, staff is friendly and you have a big mall and entertainment just 2 minutes walk from the hotel. It is the second time I have stayed there and i will definitely hope to go back one day son, as I really... More

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Evriansyah, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear BarilocheMardelplata, Warmest Greetings from Atria Hotel and Conference Gading Serpong! Thank you for sharing feedback from your recent stay at Atria Hotel. We pride ourselves on providing our guests with gracious service and we are delighted that we were successful in achieving this for you. Thank you also for recommending our hotel as a good location, comfortable rooms, delicious... More

Singapore, Singapore
Contributor
18 reviews 18 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have been staying at the hotel since the days when it was still Aston Paramount but the standard of service and house keeping has been on the decline over the years. My most recent stay from the 27th to 30 March at Atria was utterly disappointing. Front desk presented us with breakfast vouchers even though our booking did not... More

Was this review helpful? Yes 3
Evriansyah, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Suffuzzru, Warmest Greetings from Atria Hotel & Conference Gading Serpong! First of all, please accept our sincere apologies, your comments regarding our service have been duly noted. The goal for all of us here is to create a warm welcome and welcoming home for each our guest and it is most concerning to know that we fell short on... More

Jakarta
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

stay two nights full with greatest experiences starting from fast check in, smiling everywhere by the staff, they provide golf car to drop and pick up the guest to the mal, breakfast taste good with special traditional Indonesian food on Friday, what a SURPRISE make me start my day with smile, they also have salmon attack promotion which is taste... More

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Evriansyah, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear frevjo, Warmest Greetings from Atria Hotel & Conference Gading Serpong! Thank you for your kind comments. We really appreciate hearing people reviewed our hotel such a 5-star. It gives us a sense that what we are doing is worth the effort. We hope you can tell your friends and family to visit us and get the experience as yours;... More

Hong Kong, China
1 review
4 of 5 stars Reviewed 4 weeks ago

This is the first time I stayed in this hotel after years not visiting Jakarta. Hotel staffs are friendly and efficient. The hotel is next to SMB mall which is good location to find food. I would recommend it to friends.

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Evriansyah, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Athene C, Warmest Greetings from Atria Hotel and Conference Gading Serpong! Thank you so much for choosing Atria Hotel. I am pleased to hear that you enjoyed your stay with us and got to take advantage on your first visit. I can assure you that our staffs are very friendly, and they know how to value you. Athene C,... More

Kajang, Malaysia
Contributor
12 reviews 12 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at Atria Hotel and Conference for 4 days. This was the second times I came here; the first time at Atria Residence which just a stone's throw away from the hotel. I stayed at Superior room. The room size, layout, decor, amenities were perfect for business traveler. Comfortable bed, neat shower room and the most interesting was magnificent... More

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Evriansyah, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Ayom1978, Warmest Greetings from Atria Hotel & Conference Gading Serpong! Nothing means more to us here at Atria Hotel when someone spends their valuable time to post such wonderful things about us. Thank you for the continued loyalty to Atria Hotel and Atria Residences. Your descriptions are amazing Values. It is fantastic that you were happy with our comfortable... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 1, 2014

I have stayed at the Atria several times on business, and on every occasion the staff have been delightful and very welcoming. They make a real effort to learn your name and to greet you with genuine warmth. The guest rooms are more accurately described as functional than luxurious, but are perfect for my needs. The breakfast is good and... More

Was this review helpful? Yes 1
Evriansyah, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Martyn I, Warmest Greetings from Atria Hotel & Conference Gading Serpong! Thank you for your review, we are glad our staff was always remembering your name. Thank you also for the pointer on our great service, room condition, breakfast, location and money value, we do our best to maintain the highest standards and quality of Atria Hotel. I apologize... More

Pemuteran
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 25, 2014

Staff is extremely well trained, efficient and friendly. The food I tried was excellent. Free gourmet appetizers in the Lounge o Fridays was nice. The rooms are everything you would expect in a hotel of this standard.

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Evriansyah, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear R G, Warmest Greetings from Atria Hotel & Conference Gading Serpong! Thank you for taking the time to post your positive feedback at Trip Advisor. We appreciate your positive review and look forward to the next time you visit Tangerang. R G, yes that every two weeks, we hold Friday Cocktail to indulge our valued guests during their stay,... More

sint maartensbrug
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2014 via mobile

Very nice hotel where i always feel welcome. I also like it that 99% of the staff speaks english, and recognise you so they greet you personally. And after work have a drink in the lounge bar where the girls are always ready to have a chat.

Was this review helpful? Yes 1
Evriansyah, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Rudiepudi, Warmest Greetings from Atria Hotel and Conference Gading Serpong! Thank you very much for your nice review regarding our Value. And thank you also for talking about language competency of our staff. We are very fortunate to have such a friendly team. Well, I am glad that you liked our lounge bar and its various beverages. Your comments... More

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Additional Information about Atria Hotel & Conference Gading Serpong

Also Known As:
Aston Paramount Serpong Hotel
Aston Paramount Serpong Hotel Tangerang
Address: CBD Gading Serpong, Lot # 2 | Jalan Boulevard Gading, Tangerang 15810, Indonesia
Phone Number:
Location: Indonesia > Java > Banten Province > Tangerang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 25 hotels in Tangerang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Atria Hotel & Conference Gading Serpong 4*
Official Description (provided by the hotel):
Atria Hotel and Conference Paramount Serpong, a modern and stylish 4 star business and conference hotel committed to the highest international standards and a wide range of services and facilities to suit the needs of frequent business travelers and conference delegates. Located in the heart of CBD Serpong and close to the Jakarta - Banten toll road the hotel is in an ideal location to serve businesses in West Jakarta, Serpong and Tangerang. Soekarno-Hatta International Airport can easily be reached within 25 minutes and Serpong's Shopping Mall and Entertainment Complex is adjacent to the hotel enabling guests to benefit from a wide range of services and facilities within walking distance. ... more   less 
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