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Atria Hotel & Conference Gading Serpong

Certificate of Excellence
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CBD Gading Serpong, Lot # 2 | Jalan Boulevard Gading, Tangerang 15810, Indonesia
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Best prices for: 1 room 1 guest
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Atria Hotel & Conference Gading Serpong
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Atria Hotel & Conference Gading Serpong
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193 reviews from our community

Traveler rating
    84
    67
    25
    13
    4
See reviews for
21
11
5
119
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (193)
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    (58)
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    (36)
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    (63)
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Jakarta, Indonesia
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great hotel, have been there several times and I found myself very weel.all staff and friendly and ready to help. Very clean room. Restaurant very good food I suggest atria hotel to be on holiday or business trips. Greetings to all the staff for the courtesy and kindness Riccardo Milano Italy

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed a few times with school grps involve with Jamborie at Cibubur n Penabur school.Due to high occupancy with meetings quite difficult to secure briefing area for my grps.Rooms pretty cool with all contemporary outfits.Very eager to serve Front desk n with a smile.Roomservice excellent n good choice of meals laid out...Enjoy the breakfast n business ple on the go.Could... More 

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London, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

My company had a large meeting at this hotel earlier this month and had a very good experience. Vani from the events team was amazing and from the start made sure we had everything we needed. She even helped me with a customs situation out of our control which could have ruined the event completely! All in all it was... More 

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Portland, Oregon
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at the Atria for an extended amount of time. The experience and staff were nothing short of professional and helpful. The accommodations were clean and I would recommend staying here for business or vacation. The Atria, had a Great Workout facility and swimming pool and is located in a convenient location to shop for necessities. The conference rooms... More 

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Tangerang, Indonesia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

First, I tried to find The Mezzanine Restaurant of Atria Hotel, but not found in TripAdvisor yet. So I write it down here. The taste for all the barbeque quiet good, love the fish grilled :) and love your Kecap Samuel. Things need to improve is the variants and also the look when you deliver the food to us, since... More 

Was this review helpful? Yes 1
AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Ronaldsipahutar, Warmest greetings from Atria Hotel Gading Serpong! We thank you for taking the time to write about our Mezzanine restaurant, we are also glad to know that you enjoyed our barbecue dinner and had a fantastic time with the steamed fish. Food presentation is certainly very important to any quality top restaurants, especially for one in Atria Hotel... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I was at this hotel for business and the staff was amazing! I was there for a week, and then went on a side trip before returning for business and they happily stored my luggage for 9 days before my return. I was so grateful I did not have to travel everything before returning for work, and it was much... More 

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AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Jason T, Warmest greetings from Atria Hotel Gading Serpong! Thank you for visiting and sharing your experience about Atria Hotel Gading Serpong. We are delighted to read that you had an amazing experience at Atria Hotel, we understand that sometimes it is troublesome for travellers to get around the because of their luggage therefore, we are more than happy... More 

Upper Austria, Austria
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed there for 7 weeks and all i can say is that this hotel is the best you can get. after those 7 weeks i had to change the hotel because of my business and so i can compare to other 4 star hotels. The rooms are clean (no hair on the floor or in the shower), the rooms... More 

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AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear LuCole, Warmest greeting from Atria Hotel Gading Serpong! We appreciate your precious time to complete your review with 5/5s rating of our hotel in TripAdvisor. It is a delightful to see that you are very satisfied with your 7 weeks stay and that the service levels of our staff as well as your breakfast experience at our Mezzanine Restaurant... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was here for a month-long business trip recently. The staff is very accommodating, hospitable and made my colleagues and I feel at home. The breakfast menu was particularly well-stocked and provided plenty of options. The room was always clean and I experienced little wi-fi problems than was initially warned could occur. Plenty of shopping and dining available across the... More 

Was this review helpful? Yes 2
AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Former C, Warmest greeting from Atria Hotel Gading Serpong! I assure you that the feeling is mutual, we are also delighted to have you here as our guest, we highly value your participation in improving our hotel. We understand that breakfast are important to start your day therefore, we put extra effort in preparing breakfast menu for our guest.... More 

Spain
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I come to this Hotel 3-4 times a year and I could say I am happy with the room and the staff in general. There is a gym and swimming pool in the building next to the hotel included in the rate and the breakfast is fantastic. However, the bar service is SO SLOW, bad and full of excuses when... More 

Was this review helpful? Yes 1
AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Carlos G, Warmest greeting from Atria Hotel Gading Serpong! It is with pleasure that we read your comments about your recent experiences at Atria Hotel Gading Serpong, especially when it comes from one of our loyal guest. We are very proud on our facilities and services which have been done with the highest standard in order to create a... More 

Adelaide
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at Atria for 2 nights, I was happy with my room. It was comfortable, the bathroom was clean and not too small. The hotel location was great just a walking distance to Sumarecon mall a huge mall. The check in and check out were easy, no hassle. All in all a nice hotel with a great location.

Was this review helpful? Yes 1
AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear JayAdelaide, Warmest Greeting from Atria Hotel Gading Serpong! Thank you very much for sharing your experience at Atria Hotel Gading Serpong. We appreciate your comment; all of our rooms are maintained and cleaned thoroughly so that we could ensure your comfortable stay. The sizes of our bathroom are adequate and our location was selected to ease your travel around... More 

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