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Atria Hotel & Conference Gading Serpong

4.0 of 5 CBD Gading Serpong, Lot # 2 | Jalan Boulevard Gading, Tangerang 15810, Indonesia
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Certificate of Excellence 2014
Atria Hotel & Conference Gading Serpong
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Atria Hotel & Conference Gading Serpong
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147 reviews from our community

Traveler rating
    64
    48
    20
    12
    3
See reviews for
14
11
3
91
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (147)
  • Mar-May only
    (37)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (38)
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1 review
4 of 5 stars Reviewed yesterday NEW

I stayed at the hotel for my husband bday. All the staff been very nice helping me giving a bday surprise for him. They really made him feel special by treat him with a lovely bday cake. Nice hotel with warm & friendly staff.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed 2 nights for conference meeting. Got room 826 at 8th floor, twin bed. Nice hotel overall, the staff very friendly and helpfull. The food taste great. The locations is strategic near Centro and Hypermart..If you need cigarettes, snack or beverages you can buy at mini store at Atria Apartment behind the hotel..

Was this review helpful? Yes 1
Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Andris T, Warmest greetings from Atria Hotel & Conference Gading Serpong! Thank you for taking some time from your schedule to write a review for our Hotel, your input is highly valued as we always looking for a way to improve ourselves in the future. The staffs in Atria Hotel will always give their all to serve you the... More

Hong Kong, China
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed October 6, 2014

we stayed here for a friend's wedding. it's a pretty good stay overall. just set your expectations to a 3-star hotel, and you will be fine. 1. remember to bring your own shampoo as their's is horrible. they have slippers and hair dryers so don't need to bring those. 2. pillows was too fluffy for me so I had to... More

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Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Amy L, Warmest Greetings from Atria Hotel & Conference Gading Serpong! Thank you for your constructive review, we are always looking for a way to improve our service. We understand your concern. However, the standard of our rooms and amenities are based on the preferences of our wide range of international guests. Your input is highly valued and will... More

Batam, Indonesia
1 review
5 of 5 stars Reviewed September 27, 2014

The staffs are friendly warm hearted and helpful. Rooms are clean and spacious. Highly recommended for business or even family trip.Next to hotel Atria is Summarecon Mall Serpong, where can get good food and great live music entertainment on Saturday night

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Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Yeono, Warmest Greetings from Atria Hotel & Conference Gading Serpong! Thank you for your appreciation and review for our hotel, your input is highly valued to improve our service even further in the future. Our staff is passionate to serve our guests and we are very happy to be complimented for a job well done. The location of our... More

Highfields, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 18, 2014

The Atria was a wonderful place to stay. All staff were very professional and friendly. We were treated very well and would stay again if ever we were in Jakarta. The rooms were lovely and clean and the breakfast menu was absolutely delicious. A special mention of Lia, The Guest Relations Officer - she is a delightful young lady who... More

Was this review helpful? Yes 1
Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Donna A, Warmest greeting from Atria Hotel & Conference Gading Serpong! First we would like to thank you for writing a positive review to our hotel, your input is highly appreciated and it will serve us well for future improvement. Our rooms and breakfast menu are always maintained at the highest quality for your convenience, and we are happy... More

Indonesia
1 review
5 of 5 stars Reviewed September 16, 2014

This hotel was recommended to me as good value and of a good standard, we stayed there for 3 nights and discovered that this was indeed the case. Even better was the staff, they were all friendly, attentive and courteous, especially Sitti guest relations manager she went out of her way to ensure we had a good experience..well done all... More

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Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear John W, Warmest greeting from Atria Hotel & Conference Gading Serpong! We are grateful for your review of our hotel and your decision to stay with us. Siti and the rest of our staffs are always happy to make sure our guests to have a pleasant stay, I believe it would be a privilege for them to be personally... More

Kuala Lumpur, Malaysia
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed August 28, 2014

Jakarta is a very congested place so when I travel for business, I always pick the hotel as close to the customer place as possible. But this trip is a leisure trip, so we picked a hotel slightly outside the city. The hotel is located right next to the Summarecon mall, which is really lively at night. You can see... More

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Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Kons 168, Thank you for your response, we highly appreciate your review of our hotel in Trip Advisor, it is one of our way to improve ourselves in the future. We understand that traffic in Jakarta is chaotic and travelling can sometimes be daunting to a foreigner, and that is exactly the reason why our hotel is located for... More

Jakarta, Indonesia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
153 helpful votes 153 helpful votes
4 of 5 stars Reviewed August 25, 2014

Stayed one night in this hotel and leave me quite a good impression. Check in was a breeze, hotel room is clean and spacious. What I like about this hotel is the location, which is just the opposite for the mall and surrounded with many stores nearby. The staffs are also friendly and helpful. Breakfast menu has a lot of... More

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Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Cinta M, Warmest greeting from Atria Hotel & Conference Gading Serpong! Thank you for taking your time to review your experience at our hotel, we are very happy that you are satisfied with our services. Our hotel is designed for your comfort and convenience, the location is perfect for travelers and locals looking to relax and enjoy the environment,... More

Naaldwijk, The Netherlands
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 4, 2014

You can find courteous staff everywhere in any hotel in Indonesia, but proffesionalism is a different thing. By Atria hotel&conference gading serpong you get both. By the security, concierge, reception, at the bar, at the restaurant during breakfast and dinner and the room attendant. Very friendly, cheerful AND helpful Front Desk Agent, nice and clean room, nothing to complain about... More

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Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear HansSolo72, Warmest greeting from Atria Hotel & Conference Gading Serpong! I would like to personally thank you for sparing your busy schedule to write a review for us at Trip Advisor. We are extremely proud to be complimented by our guest regarding our excellent services; it makes our hard work worthwhile. The items at our Lounge are always available... More

Surabaya
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 2, 2014 via mobile

Clean room, nice interior, but.. Air Conditioner too cold even 27 C degree. Simple check in process.. Only 5 minutes for registration.. Friendly staff.. From opening door to the room assistant.. The best..!!! Spacious parking area, but better if can be free of charge.. Keep the good work...

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Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Aldy P, Warmest greeting from Atria Hotel & Conference Gading Serpong! I would like to personally thank you for taking your time and write a review for us in Trip Advisor. We always aim to make our administration process as quick as possible and we are happy that it goes very well for you. Our air conditioner is rather... More

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Additional Information about Atria Hotel & Conference Gading Serpong

Address: CBD Gading Serpong, Lot # 2 | Jalan Boulevard Gading, Tangerang 15810, Indonesia
Phone Number:
Location: Indonesia > Java > Banten Province > Tangerang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Atria Hotel & Conference Gading Serpong 4*
Number of rooms: 173
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Also Known As:
Aston Paramount Serpong Hotel Tangerang

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