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Atria Hotel & Conference Gading Serpong

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CBD Gading Serpong, Lot # 2 | Jalan Boulevard Gading, Tangerang 15810, Indonesia
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Atria Hotel & Conference Gading Serpong
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Atria Hotel & Conference Gading Serpong
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181 reviews from our community

Traveler rating
    78
    64
    23
    12
    4
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19
11
4
110
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (181)
  • Mar-May only
    (46)
  • Jun-Aug only
    (36)
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    (63)
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2 reviews
4 of 5 stars Reviewed 2 weeks ago

Easy for check in, even we do a reservation at night . The place is near from airport, Me and my friends often arrive to airport at night and we always stay at atria for a rest. The food taste good, we enjoy breakfast time . Its a comfortable place to stay.

Was this review helpful? Yes
AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Aprilia S, Warmest greeting from Atria Hotel Gading Serpong! Thank you for reviewing our hotel on trip advisor, we are very happy that you enjoyed your stay and had a lovely breakfast with us. Our close location to the airport has benefited many travelers worldwide; if you have the time you can also use our pick up and drop... More 

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good comfortable hotel with helpful staff. Amenities are fine, nice restaurants/bar and adequate gym. Of the two buildings (Hotel and Residential towers) the service in the hotel restaurant areas was far better. We had one meal in the Italian themed restaurant and the staff, though friendly were not very attentive. Two people in a party of six received good service... More 

Was this review helpful? Yes
AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Paul T, Warmest greeting from Atria Hotel Gading Serpong! I wanted to thank you for your review on our Trip Advisor page; we value your contribution to our future development We deeply regret with your experience in our thematic restaurant, we definitely will take serious action to improve it as we believe every guest should have had same attention... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

This was my second time visiting Atria hotel...I will reccomend it for many reasons...the staffs are simply amazing..from the room boys...to the lounge bar..to the front desk..this place will make anyone feel welcomed. Breakfast is served at the Mezzanine with a large selection of everything...from Indonesian food..to fresh fruits...cakes..fresh eggs and much more...try to believe.. and the staff here is... More 

Was this review helpful? Yes
AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Tania V, Warmest greeting from Atria Hotel Gading Serpong! Thank you for taking some time from your schedule to write such a great review on our trip advisor page. Our staff is always excited to serve our guest with great passion, and they will be very proud to have this compliment from one of our guest. The breakfast selections... More 

Jakarta, Indonesia
1 review
5 of 5 stars Reviewed 3 weeks ago

I stay here frequenty on business from the UK and I have to say I always look forward to my return. The staff are always friendly and helpful, cant do enoiugh for you. The rooms are immaculate and very well maintained daily. The gym is of a good size and standard. The hotel bar has an exellent atmosphere and the... More 

Was this review helpful? Yes
AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Neil R, Warmest greeting from Atria Hotel Gading Serpong! Let me thank you first for writing a review on our trip advisor page, your contribution is highly valued and it will help us to develop further. The staffs are top professionals and they will always serve you nothing less than the best, I am sure that they will be... More 

Contributor
11 reviews 11 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Nice place for meeting. Good taste & various food. Another advantage are the position is not far away outside Jakarta and near from Soekarno-Hatta airport. Have some meeting room and big ballroom. And the important is clean & comfort bedroom to stay away from activities plus nice pool.

Was this review helpful? Yes
AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Sirajul_Afkar, Warmest greeting from Atria Hotel Gading Serpong! Thank you for writing such a positive review for our hotel, we are glad that you are enjoying your stay with us. We are not famous for the best business and conference hotel for nothing; we offer the best and most comfortable place for you to talk about your business. The... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very attentive staff, will listen carefully and will make sure that you get everything you need. They will help you with no matter what you will come up with. Good variety of meals and very reasonable prices. Live music is being played quite often in the lounge. Definitely a recommended place for stay in Tangerang.

Was this review helpful? Yes 1
AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Valentinas M, Warmest greeting from Atria Hotel Gading Serpong! Thank you for taking your time to write this review on our trip advisor page. Our staffs are always excited to assist you in any way they can, they will be very happy to have this compliment from you. The meals are made with top quality ingredients by top quality... More 

New Delhi, India
Contributor
13 reviews 13 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 4, 2015 via mobile

Excellent friendly staff at the reception and in the lobby bar. Location of the hotel close to a big shopping centre. Easy accessable for good shopping tours Rooms average, shower not good Iand room noisy if window to the Main Street.

Was this review helpful? Yes 1
AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear CKAM2014, Warmest greeting from Atria Hotel Gading Serpong! First of all, on behalf of the management and staff we regret your inconvenience, and we are grateful for your kind review. If you have any problems with our room facilities or amenities, please inform our staffs and let us do our best to fix it. The room arrangement can be... More 

Japan
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 27, 2015

When I biz trip to Tangerang, I normally use this hotel. Location is very good and also service are good. But if you eat meal in hotel, pretty expensive. I recommend go to shopping mall which only five minutes by walk. Gym is good. But pool are small. And also u need to go different building.

Was this review helpful? Yes 1
AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Agh 1209, Warmest greeting from Atria Hotel Gading Serpong! Thank you for your continuous loyalty and for writing some review for our Hotel, we consider this to be an important process of our improvement. Our meal is made only with the best ingredients, the price reflects its quality and I assure you that you will not disappointed with the... More 

Buitenpost, The Netherlands
1 review
3 of 5 stars Reviewed February 26, 2015

During my last business trip to Jakarta I had the pleasure to stay at the Atria Hotel - a nice location with plenty of entertainment nearby. Nice, well maintained rooms and a good restaurant for breakfast and dinner. What makes it special is the fantastic attitude of the staff ~ eager to please and make you feel comfortable, very friendly... More 

Was this review helpful? Yes
AntonSusanto-GM, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Ronald N, Warmest greeting from Atria Hotel Gading Serpong! Thank you for taking your time to write this review on our trip advisor page. We value your input highly as it helps us to improve in the future and serve you even better. Our facilities are well maintained and designed to keep you comfortable and relaxed, the food are... More 

Perth, Australia
1 review
5 of 5 stars Reviewed February 22, 2015

This was the 6th or 7th time my wife and I have stayed at the Atria, Also the first time for our 6 month old daughter Samantha. The staff were absolutely incredible, friendly, helpful, nothing was a problem. The way everyone there treated Sam was amazing, All the staff knew Sam and wanted to hold her and have photos with... More 

Was this review helpful? Yes
EndriMarianto, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear col1198, Warmest greeting from Atria Hotel Gading Serpong! First, I would like to thank you very much for your loyalty and make us trustworthy. Your personal loyalty make us stronger and proud for this achievement. Also thank you for taking the time to write the review on TripAdvisor. Such a greatest compliment from you, and such a lovely time... More 

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