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All 26 Tangerang hotels

Atria Hotel & Conference Gading Serpong

4.0 of 5 Hotel   |   CBD Gading Serpong, Lot # 2 | Jalan Boulevard Gading, Tangerang 15810, Indonesia
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Ranked #3 of 26 hotels in Tangerang
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Cinta M Jakarta, Indonesia
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134 people have reviewed this hotel

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Jakarta, Indonesia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed one night in this hotel and leave me quite a good impression. Check in was a breeze, hotel room is clean and spacious. What I like about this hotel is the location, which is just the opposite for the mall and surrounded with many stores nearby. The staffs are also friendly and helpful. Breakfast menu has a lot of... More

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Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Cinta M, Warmest greeting from Atria Hotel & Conference Gading Serpong! Thank you for taking your time to review your experience at our hotel, we are very happy that you are satisfied with our services. Our hotel is designed for your comfort and convenience, the location is perfect for travelers and locals looking to relax and enjoy the environment,... More

Naaldwijk, The Netherlands
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

You can find courteous staff everywhere in any hotel in Indonesia, but proffesionalism is a different thing. By Atria hotel&conference gading serpong you get both. By the security, concierge, reception, at the bar, at the restaurant during breakfast and dinner and the room attendant. Very friendly, cheerful AND helpful Front Desk Agent, nice and clean room, nothing to complain about... More

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Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear HansSolo72, Warmest greeting from Atria Hotel & Conference Gading Serpong! I would like to personally thank you for sparing your busy schedule to write a review for us at Trip Advisor. We are extremely proud to be complimented by our guest regarding our excellent services; it makes our hard work worthwhile. The items at our Lounge are always available... More

Surabaya
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Clean room, nice interior, but.. Air Conditioner too cold even 27 C degree. Simple check in process.. Only 5 minutes for registration.. Friendly staff.. From opening door to the room assistant.. The best..!!! Spacious parking area, but better if can be free of charge.. Keep the good work...

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Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Aldy P, Warmest greeting from Atria Hotel & Conference Gading Serpong! I would like to personally thank you for taking your time and write a review for us in Trip Advisor. We always aim to make our administration process as quick as possible and we are happy that it goes very well for you. Our air conditioner is rather... More

Tangerang, Indonesia
1 review
4 of 5 stars Reviewed July 23, 2014

Spacious parking spot, Room was great not too big or small just enough fit. The swimming pool not big enough, room service was average. However, for the location it's spot on, you can go to mall nearby by walking.

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Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Amanda S, Warmest greeting from Atria Hotel & Conference Gading Serpong! Thank you for reviewing our hotel in Trip Advisor, we have note your constructive criticism and we are always looking to improve ourselves and aim for a better service for you in the future. If the pool is too small you might want to try our residence pool,... More

Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 19, 2014

I have stayed in this hotel for several times in 2014 due to business trips. It is just a typeical 4 stars business hotel with average room, facilities and services. Location is good with a mall nearby. Traffic nearby is ok too. As the price is low, everything can meet my expectation. Below are some minor flaws: - Hot water... More

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Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Form1a, Warmest greeting from Atria Hotel & Conference Gading Serpong! First of all I would like to thank you for the constructive review, your input are highly valued as we always look for a way to serve you better. Your well thought criticism will be considered for the development of our hotel. There are various money changer services at... More

Seminyak, Indonesia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 13, 2014

Atria Hotel and Conference Serpong you have done it again!!!!! This is a hotel that I stay at each and every time that I am in Tangerang. The staff, the service and the facilities are second to none and this still has to be the best value for money hotel in the area and has everything you need nearby. From... More

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Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear CraigAgus, Warmest greetings from Atria Hotel and Conferences Gading Serpong! First of all let me also to say Happy Birthday to you too, we hope that you are blessed and have a successful life, I am personally grateful to have you stay with us and I am sure Siti and the rest of the staff felt the same. We... More

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 9, 2014

I start by complimenting the staffs at the front desk - Dwi, Dia and Nurul. How do you feel when you are greeted by your name every morning? Isn't this good? A personal touch to your stay. The location although is not in the middle of the big Jakarta city, it is however good enough with a mega shopping center... More

Was this review helpful? Yes 1
Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Sebastian G, Warmest greetings from Atria Hotel and Conferences Gading Serpong! We are very moved and grateful by your heartfelt review on TripAdvisor, all of our staffs are always serve our guest with genuine passion and we are proud that you acknowledge that. Our hotel is located on strategic location at Gading Serpong which is in the proximity of... More

1 review
5 of 5 stars Reviewed July 4, 2014

Best guest service and lounge staff by far .....been travelling the world for 25 years and no hotel comes close for friendliness of the staff and the fun they have with the guests .Makes a bad day melt away to see so many genuine smiling faces and the guest services manager could not do enough to make everything go well... More

Was this review helpful? Yes
Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Simon R, Warmest greetings from Atria Hotel and Conferences Gading Serpong! First let me be the one to thank you for the kind review of our hotel in TripAdvisor. One of our objectives is to make our guest feels like they are at home and serve with passion, and we are very happy to hear that you are satisfied... More

Jakarta
2 reviews
3 of 5 stars Reviewed June 21, 2014 via mobile

Everything is almost perfect, for us as family to retrieve there. The atmosphere consider as the new hotel around it is funtastic, eventhough it is belong to aston group before, but atria still keep up the good work by providing the best quality services and really value for money i spent. The cleaniness, the staff, the pool and don't forget... More

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Evriansyah, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Alexrya, Warmest greetings from Atria Hotel and Conferences Gading Serpong! Thank you so much for the review of our hotel in TripAdvisor, we are happy with the fact that you are satisfied with our services; it truly makes all of our hard work worthwhile. Rest assured that nothing is changed except for the rebranding, our service and quality and... More

Manchester, UK
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 4, 2014

This trip have stayed in the hotel for two weeks on a business trip to Tangerang. The hotel is clean and well organised and the facilities are fine and the staff are very friendly. This is the second time I have stayed here and this time I started to use the facilities across at the Atria Residence across the car... More

Was this review helpful? Yes 1
Evriansyah, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear JonnyGee, Warmest greetings from Atria Hotel & Conference Gading Serpong! Thank you so much for reviewing our hotel in Trip advisor, we value your input greatly and grateful that you have chosen to stay with us during your trip in Indonesia. It is something that we're cherish to have you compliment our hotel, and we will strive to maintain... More

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Additional Information about Atria Hotel & Conference Gading Serpong

Address: CBD Gading Serpong, Lot # 2 | Jalan Boulevard Gading, Tangerang 15810, Indonesia
Phone Number:
Location: Indonesia > Java > Banten Province > Tangerang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Atria Hotel & Conference Gading Serpong 4*
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Also Known As:
Aston Paramount Serpong Hotel Tangerang

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Spa Hotel in Tangerang #1 Best Value Hotel in Tangerang #2 Luxury Hotel in Tangerang
Hotel Class
Official Description (provided by the hotel)
Atria Hotel and Conference Paramount Serpong, a modern and stylish 4 star business and conference hotel committed to the highest international standards and a wide range of services and facilities to suit the needs of frequent business travelers and conference delegates. Located in the heart of CBD Serpong and close to the Jakarta - Banten toll road the hotel is in an ideal location to serve businesses in West Jakarta, Serpong and Tangerang. Soekarno-Hatta International Airport can easily be reached within 25 minutes and Serpong's Shopping Mall and Entertainment Complex is adjacent to the hotel enabling guests to benefit from a wide range of services and facilities within walking distance. ... more   less 
Number of rooms
173

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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