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All 27 Tangerang hotels

Atria Hotel & Conference Gading Serpong

4.0 of 5 Hotel   |   CBD Gading Serpong, Lot # 2 | Jalan Boulevard Gading, Tangerang 15810, Indonesia
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77%
Ranked #3 of 27 hotels in Tangerang
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Amanda S Tangerang, Indonesia
  • Overview
  • Reviews (131)
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131 people have reviewed this hotel

Traveler rating
    60
    40
    16
    12
    3
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12
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83
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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  • English first
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English first
Tangerang, Indonesia
1 review
4 of 5 stars Reviewed 6 days ago NEW

Spacious parking spot, Room was great not too big or small just enough fit. The swimming pool not big enough, room service was average. However, for the location it's spot on, you can go to mall nearby by walking.

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Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Amanda S, Warmest greeting from Atria Hotel & Conference Gading Serpong! Thank you for reviewing our hotel in Trip Advisor, we have note your constructive criticism and we are always looking to improve ourselves and aim for a better service for you in the future. If the pool is too small you might want to try our residence pool,... More

Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed in this hotel for several times in 2014 due to business trips. It is just a typeical 4 stars business hotel with average room, facilities and services. Location is good with a mall nearby. Traffic nearby is ok too. As the price is low, everything can meet my expectation. Below are some minor flaws: - Hot water... More

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Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Form1a, Warmest greeting from Atria Hotel & Conference Gading Serpong! First of all I would like to thank you for the constructive review, your input are highly valued as we always look for a way to serve you better. Your well thought criticism will be considered for the development of our hotel. There are various money changer services at... More

Seminyak, Indonesia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Atria Hotel and Conference Serpong you have done it again!!!!! This is a hotel that I stay at each and every time that I am in Tangerang. The staff, the service and the facilities are second to none and this still has to be the best value for money hotel in the area and has everything you need nearby. From... More

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Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear CraigAgus, Warmest greetings from Atria Hotel and Conferences Gading Serpong! First of all let me also to say Happy Birthday to you too, we hope that you are blessed and have a successful life, I am personally grateful to have you stay with us and I am sure Siti and the rest of the staff felt the same. We... More

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I start by complimenting the staffs at the front desk - Dwi, Dia and Nurul. How do you feel when you are greeted by your name every morning? Isn't this good? A personal touch to your stay. The location although is not in the middle of the big Jakarta city, it is however good enough with a mega shopping center... More

Was this review helpful? Yes 1
Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Sebastian G, Warmest greetings from Atria Hotel and Conferences Gading Serpong! We are very moved and grateful by your heartfelt review on TripAdvisor, all of our staffs are always serve our guest with genuine passion and we are proud that you acknowledge that. Our hotel is located on strategic location at Gading Serpong which is in the proximity of... More

1 review
5 of 5 stars Reviewed 3 weeks ago

Best guest service and lounge staff by far .....been travelling the world for 25 years and no hotel comes close for friendliness of the staff and the fun they have with the guests .Makes a bad day melt away to see so many genuine smiling faces and the guest services manager could not do enough to make everything go well... More

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Evriansyah, Executive Assistant Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Simon R, Warmest greetings from Atria Hotel and Conferences Gading Serpong! First let me be the one to thank you for the kind review of our hotel in TripAdvisor. One of our objectives is to make our guest feels like they are at home and serve with passion, and we are very happy to hear that you are satisfied... More

Jakarta
1 review
3 of 5 stars Reviewed June 21, 2014 via mobile

Everything is almost perfect, for us as family to retrieve there. The atmosphere consider as the new hotel around it is funtastic, eventhough it is belong to aston group before, but atria still keep up the good work by providing the best quality services and really value for money i spent. The cleaniness, the staff, the pool and don't forget... More

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Evriansyah, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Alexrya, Warmest greetings from Atria Hotel and Conferences Gading Serpong! Thank you so much for the review of our hotel in TripAdvisor, we are happy with the fact that you are satisfied with our services; it truly makes all of our hard work worthwhile. Rest assured that nothing is changed except for the rebranding, our service and quality and... More

Manchester, UK
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 4, 2014

This trip have stayed in the hotel for two weeks on a business trip to Tangerang. The hotel is clean and well organised and the facilities are fine and the staff are very friendly. This is the second time I have stayed here and this time I started to use the facilities across at the Atria Residence across the car... More

Was this review helpful? Yes 1
Evriansyah, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear JonnyGee, Warmest greetings from Atria Hotel & Conference Gading Serpong! Thank you so much for reviewing our hotel in Trip advisor, we value your input greatly and grateful that you have chosen to stay with us during your trip in Indonesia. It is something that we're cherish to have you compliment our hotel, and we will strive to maintain... More

Contributor
14 reviews 14 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 26, 2014

I stayed for business and found many things I don't think is worthy of its high ratings from last year. At breakfast and lunch, one of the hotel managers (with suit and hotel name tag) sits in the same dining area as us the hotel guests. The manager who sat there at lunch was smoking, too, although none of the... More

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Evriansyah, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear MrPenyiar, Warmest greetings from Atria Hotel & Conference Gading Serpong! First of all let me show my gratitude for your review on trip advisor, and on behalf of Atria Hotel staffs, I would like to apologize for any inconvenience happen during your stay. In order to improve our service in the future, we take your criticism seriously and as... More

Tangerang, Indonesia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 21, 2014

Stayed here 1 night for new year's eve. Great hotel and nice room, very comfortable. But the facilities are not good enough for pleasure. The pool is very small, just like children pool or private pool for 1 family. But for business, I think it's a very good hotel. Walking distance to the mall and you can see great view... More

Was this review helpful? Yes
Evriansyah, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear Jeff-Diana, Warmest greetings from Atria Hotel & Conference Gading Serpong! It is our greatest pleasure to have you guys here with us on that very special occasion, and we highly appreciate your constructive review on trip advisor. If the pool is too small you might want to try our residence pool, it is a lot bigger than the one... More

Shanghai, China
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 16, 2014

I stayed in this hotel during my two weeks business trip. It was a very nice experience. Room was cozy and clean. It was spacious enough for me. Good food at the restaurant. There is a mall in walking distance for everyday needs. I found a very good and lively atmosphere in the hotel. Staffs are very friendly and enthusiastic.... More

Was this review helpful? Yes 3
Evriansyah, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review

Dear BivashBiz, Warmest greetings from Atria Hotel & Conference Gading Serpong! First we would like to thank you for taking your time to write a kind review for our hotel, it is our pride and joy to have your satisfaction for our services. Our staffs are very happy and excited to be such service to you and it is also... More

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Additional Information about Atria Hotel & Conference Gading Serpong

Address: CBD Gading Serpong, Lot # 2 | Jalan Boulevard Gading, Tangerang 15810, Indonesia
Phone Number:
Location: Indonesia > Java > Banten Province > Tangerang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Atria Hotel & Conference Gading Serpong 4*
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Also Known As:
Aston Paramount Serpong Hotel Tangerang

56 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Spa Hotel in Tangerang #2 Luxury Hotel in Tangerang
Hotel Class
Official Description (provided by the hotel)
Atria Hotel and Conference Paramount Serpong, a modern and stylish 4 star business and conference hotel committed to the highest international standards and a wide range of services and facilities to suit the needs of frequent business travelers and conference delegates. Located in the heart of CBD Serpong and close to the Jakarta - Banten toll road the hotel is in an ideal location to serve businesses in West Jakarta, Serpong and Tangerang. Soekarno-Hatta International Airport can easily be reached within 25 minutes and Serpong's Shopping Mall and Entertainment Complex is adjacent to the hotel enabling guests to benefit from a wide range of services and facilities within walking distance. ... more   less 
Number of rooms
173

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