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Parador Villas Sotomayor

Certificate of Excellence
Car. 123 km 36.6 Int 522 Km 0.2, Adjuntas 00601, Puerto Rico
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1 room 1 guest
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Parador Villas Sotomayor
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131 Reviews from our TripAdvisor Community

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Traveler rating
    60
    30
    13
    7
    21
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44
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3
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
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    (131)
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    (31)
  • Jun-Aug only
    (47)
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    (24)
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    (29)
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Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Very expensive. customer service is not the greatest. rooms are and feel dirty, smell moldy, bed sheets had hair and stains on them. towels look they are many many years old. all they seem to care about is cash flow. very dosappointed and wish we would of stayed some where else.

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Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Went with my parents, sister and my 6 month old niece. We wanted to eat at La Terraza but my niece couldn't stay in the open and there were smokers in the area. So we decided to stay indoors. Unfortunately they declined to offer a reasonable deal so everyone could be happy. They wanted to charge us $3 per each... More 

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Luz I, Front Office Manager at Parador Villas Sotomayor, responded to this review

Thank for your review Mesón Gastronómico Restaurant Las Garzas and La Terraza by River Cantina are both in Parador Villas Sotomayor facilities but the owners are not the same, and operate in a different manner. Both have the same goals; service and quality, but the concept, the menu and the rules are very different. We always make our best to... More 

Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 16, 2015

This is my fifth time staying at this hotel. If you want a nice, peaceful out of the big city contamination, this is the place to go. It has no big luxury let's make it clear but I love this place. Weather is great cool you can go to the "Hamaca" with a glass of wine with your wife and... More 

Was this review helpful? Yes 2
Luz I, Front Office Manager at Parador Villas Sotomayor, responded to this review

Thanks for your review, is an honor for us to having guest like you that continue coming again and again. We are very grateful for your suggestions, we are working every day to improve our service. More 

Orlando, Florida
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 7, 2015

We stayed in one of the bungalow at Villa Sotomayor. The rooms are of good size, airconditioned, modern tv/cable, microwave, refridgerator and nice size bathroom. The great thing about this place is that it's in the mountains, you can take a nice hike, see their farm animals in the back and they grow all kinds of fruit and vegetables. I... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed June 25, 2015

When my brother passed away a friend invited me here to relax, best gift ever. It's a great place to get away from everything. The food was delicious, the service was excellent very courteous service at all time. The rooms where clean and comfortable. I have nothing to complain about. It was one of the best times in my life... More 

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Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 18, 2015

If you are looking for a no-thrills stay with clean rooms and hot water, this is the place. From here you can explore all the nice things you can see around Adjuntas, Villalba, etc. The place has been in business for many years. We didn't use their dining facilities, so I can't comment on this.

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed June 15, 2015 via mobile

The food from the restaurant was greasy, oily and the soups they offered of plantain and yautia were horrendous the plantain soup was broth and oil the yautia soup mostly cornstarch. The location is lovely, but find another place to eat!!!

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Luz I, Front Office Manager at Parador Villas Sotomayor, responded to this review

Thanks for your review, we hope you can give us a second chance to try our restaurant. We use the best ingredients in all our recipes, most of our produce are grown in our estate “Finca Hacienda Don Jun”, that ensure freshness. We never use cornstarch in the preparation of the food, yautia is a very starchy root, that’s what... More 

Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 27, 2015

Used the hotel for a family mountain retreat and was great, clean rooms and clean areas. Private villages makes great family experience. Personnel was very friendly and polite. There are lots of natural and cultural places close by to visit.

Review collected in partnership with this hotel

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Level Contributor
3 reviews
5 of 5 stars Reviewed May 26, 2015

My family and me stay there the past weekend. The service from the time you arrive is great! The villa is basic but clean an confi. There is a playground, pool, a very well equipt gym with a fresh fruit bar, a mini farm, a restaurant (with good food) and a bar to jang out during the evening and at... More 

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Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 11, 2015

Went to celebrate Mother's Day. The reservation was for 3pm and they sit us at 4:45pm. The food wasn't great. Slow service. The music was too loud to the point where you have to raise your voice so the other person could hear you. It was an awful experience.

Was this review helpful? Yes 1
Luz I, Front Office Manager at Parador Villas Sotomayor, responded to this review

The owner, Jesus Ramos Puente, the restaurant manager, Elsie Delyse Ramos and myself, Luz Irizarry, were here working with the reservations and the people for the restaurant on Mother’s Day. All the reservations were seated on time or no more than 10 to 15 minutes after reservation time, people without reservation took 30 to 45 minutes. At 4:25 pm we... More 

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