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4.5 of 5 Hotel   |   Sungai Melinau, CDT 62, Gunung Mulu National Park 98007, Malaysia
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Royal Mulu Resort
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A recent review
5 of 5 stars reviewed 2 days ago
Meeraclee
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271 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (271)
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    (98)
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    (44)
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The Royal Mulu Resort was absolutely wonderful. The location was perfect as it was only a few minutes from/to the airport and the park HQ. The room was large enough for 3 people (my parents and myself) and the bathroom was just impeccable. They have those rain shower heads which I really like. The service was what really caught me.... More

Was this review helpful? Yes
Grant Y, Manager at Royal Mulu Resort, responded to this review

Dear Meeraclee, So glad you and your family had such an enjoyable stay. Lawrence and Philippi both do a great job - real local experts on our caves and rainforest. We look forward to welcoming you and your family back soon! With kind regards, Grant Young Resort Manager More

Brisbane, Australia
1 review
5 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed at the Resort for 4 nights in August. Even though the Resort is still under renovation we found it to be very comfortable, especially after walking long distances through the nearby National Park all day. We found the guides from the Resort to be knowledgable and enthuastic and obviously enjoying what they do. The location... More

Was this review helpful? Yes
Grant Y, Manager at Royal Mulu Resort, responded to this review

Dear pops560507, Thank you for your lovely feedback. The team and I are delighted you and your wife had a memorable stay. You are right, our guides do a great job. I do hope we have the chance to host you again in the not to distant future. With kind regards, Grant Young Resort Manager More

Dubai, United Arab Emirates
Contributor
19 reviews 19 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The Royal Mulu Resort is essentially the only hotel within spitting distance of Mulu National Park. If you have had a long day walking in the park you will want a comfy bed and a hot shower and the Royal Mulu Resort caters for these needs well. The rooms are big, air-conditioned and have balconies overlooking the river. It also... More

Was this review helpful? Yes
Grant Y, Manager at Royal Mulu Resort, responded to this review

Dear 366COS, Appreciate your time in providing feedback. Please accept my apologies we had fallen short on this occasion. Regarding the umbrellas, as mentioned in previous responses we have new parasols on the way that are expected within the next 6 weeks or so. We are also very close to changing our menus and dining concepts, and are working very... More

Kambah, Australia
1 review
5 of 5 stars Reviewed 1 week ago

This is a very comfortable and friendly place to stay. Our room was spacious, clean and had a very nice hot shower that was appreciated after a late afternoon return from viewing bats leave the caves, not to mention getting drenched in a storm. Breakfast and dinner were both good and varied. All the staff were very helpful and friendly.... More

Was this review helpful? Yes
Grant Y, Manager at Royal Mulu Resort, responded to this review

Dear BarPet39, We were all so pleased you enjoyed your Mulu experience. It surely is a remarkable part of the world. Please do come and see us again soon. With kind regards, Grant Young Resort Manager More

Oxford, United Kingdom
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

When we stayed at Royal Mulu resort in August 2014, it will undergoing extensive renovations. The reception area is finished - and lovely. The accommodation is nearly all finished - and our rooms were really good, with luxury bathrooms, and the pool area is complete, along with the restaurant. It will be lovely when finished but... the food lets it... More

Was this review helpful? Yes 1
Grant Y, Manager at Royal Mulu Resort, responded to this review

Dear CH3108, Thank you for staying with us, and indeed for your feedback. We are certainly working toward having a wonderful hotel once our renovations on product and service are completed. New menus and dining concepts will be ready shortly, umbrellas are on the way also. Pleased to note your comments on the Resort team. Regarding the food, I have... More

London, UK
Contributor
17 reviews 17 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely peaceful setting with nice, spacious air-con rooms with modern bathrooms. The staff are all very nice and welcoming. Refreshing glass of lime juice on arrival and smiles/hellos all day. There are one or two downsides. The mini bus to the park costs 6 ringgits per person per journey which, given that guests have no alternative other than a hot... More

Was this review helpful? Yes
Grant Y, Manager at Royal Mulu Resort, responded to this review

Dear hippriest, Thank you for your balanced feedback on your recent stay. We appreciate it! Parasols are indeed on the way for the resort, expected within the next 6 weeks or so. Regarding your comments on pricing, we are certainly working hard and will make many changes around product and pricing over the coming months to improve the value of... More

Sydney
Contributor
17 reviews 17 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

What a treat to find such a lovely place here. Mulu National Park is incredible - the caves are spectacular and the walks through the forest are fascinating. I'd definitely recommend a trip to the Clearwater caves and a swim the aptly named clearwater pool. The staff at the resort and friendly and charming, Stacy our waitress in the restaurant... More

Was this review helpful? Yes
Grant Y, Manager at Royal Mulu Resort, responded to this review

Dear Snailys, Thank you for taking the time to review our resort, and for your kind words on our associates. Stacey in particular was thrilled to learn you were so pleased with her service. Regarding the emergency evacuation signage it is already under development and expected to be in place shortly. Snailys, I do hope we have the opportunity to... More

Kuching, Malaysia
2 reviews
4 of 5 stars Reviewed 1 week ago

the beds here in Marriott are Amazing!! after one full day of trekking and a nice hot shower, a nice meal, the bed is very very plush making it a very difficult task. Staff are very courteous and never short of a sweet smile. UNESCO Heritage Park with warm hospitality .. perfect.. definitely going again..

Was this review helpful? Yes
Grant Y, Manager at Royal Mulu Resort, responded to this review

Dear DJKibin, Great to hear you have enjoyed your stay in the Resort. I will be sure to share your wonderful feedback with the team. With kind regards, Grant Young Resort Manager More

Adelaide, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a haven alongside the Mulu National Park. the Marriott has done itself proud. The staff are friendly and the accommodation - recently significantly upgraded was absolutely fantastic. Would thoroughly recommend this resort. Good guides to take us to all the main caves. They are happy to chat and were genuinely interested in providing us with an informative and... More

Was this review helpful? Yes 1
Grant Y, Manager at Royal Mulu Resort, responded to this review

Dear 443Lizzie, Thanks for staying with us. The team and I were thrilled you had such a great experience here in Mulu. Hopefully, we can host you again in the not to distant future. With kind regards, Grant Young Resort Manager More

Richmond upon Thames, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The resort is near to Mulu UNESCO park. The shuttle bus works well but should be free. We were glad we stayed here rather than in one of the huts around the visitor centre which are very basic and too close to the vipers. The resort has a much appreciated swimming pool. The resort is surrounded by jungle so you... More

Was this review helpful? Yes 2
Grant Y, Manager at Royal Mulu Resort, responded to this review

Dear Lisa B, Thanks for staying with us as part of your honeymoon adventures. We were all so pleased you enjoyed your stay. Regarding your comments on breakfast, we have been trialling a semi-buffet breakfast concept this week where hot food is served a la minute, and is being received very well from our guests. We are also looking at... More

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Additional Information about Royal Mulu Resort

Address: Sungai Melinau, CDT 62, Gunung Mulu National Park 98007, Malaysia
Location: Malaysia > Sarawak > Gunung Mulu National Park
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Royal Mulu Resort 4.5*
Number of rooms: 188
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Also Known As:
Royal Mulu Hotel Gunung Mulu National Park
Hotel Royal Mulu
Royal Mulu Resort Gunung Mulu National Park, Malaysia - Sarawak

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