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Royal Mulu Resort

4.5 of 5 Sungai Melinau, CDT 62, Gunung Mulu National Park 98007, Malaysia
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Royal Mulu Resort
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Royal Mulu Resort
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277 reviews from our community

Traveler rating
    46
    76
    72
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    39
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Århus, Danmark
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We spent three nights at the Royal Mulu Resort. We had a great time. Staff was service minded and the pool area great. Very clear that the resort is undergoing upgrading to become a Marriott resort I believe. Signs are showing towards a gym that still doesn't exist. Should not show signs that create expectations like that. Further WIFI access... More

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Stoke-on-Trent, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

What a wonderful base for a visit to the park Although renovations were still taking place this in no way spoiled our stay As for other reviews please take no notice as this hotel is 10 hours by boat from the coast you may feel that it lacks big city quality.this is not so.the food is of good quality and... More

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Grant Y, Manager at Royal Mulu Resort, responded to this review

Dear thorpoticus, Wonderful to learn you and your wife had a such a great stay. It was a pleasure to meet the both of you. I am sure the team will be thrilled when I share your positive words. Hopefully we have the chance to host you again in the not to distant future. With kind regards, Grant Young Resort... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had a great dinner experience at the resort today.All requests were met with ease and pleasant courtesy by your staff. The location of the resort cannot be beat and it was very quiet event thought it was booked to capacity. I would highly recommend the resort to others.

Was this review helpful? Yes 1
Grant Y, Manager at Royal Mulu Resort, responded to this review

Dear EarlWillson, Delighted to learn you enjoyed your dinner experience in M cafe. I have shared your kind words with the team accordingly. Please do come and visit us again soon. With kind regards, Grant Young Resort Manager More

Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We first stayed at this resort 9 years ago & although dated we had an excellent stay ...this time we were a little anxious because of a lot of negative comments but wow our stay exceeded all expectations the resort has certainly been updated . Our room was luxurious & spacious the communal areas too ,we only had breakfast there... More

Was this review helpful? Yes 1
Grant Y, Manager at Royal Mulu Resort, responded to this review

Dear Hunnibunni1, Thank you for staying with us! We appreciate your kind words. The team were thrilled to learn of your positive experience. Hopefully we will see you again soon. With kind regards, Grant Young Resort Manager More

2 reviews
5 of 5 stars Reviewed 3 weeks ago

The Royal Mulu Resort was absolutely wonderful. The location was perfect as it was only a few minutes from/to the airport and the park HQ. The room was large enough for 3 people (my parents and myself) and the bathroom was just impeccable. They have those rain shower heads which I really like. The service was what really caught me.... More

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Grant Y, Manager at Royal Mulu Resort, responded to this review

Dear Meeraclee, So glad you and your family had such an enjoyable stay. Lawrence and Philippi both do a great job - real local experts on our caves and rainforest. We look forward to welcoming you and your family back soon! With kind regards, Grant Young Resort Manager More

Brisbane, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at the Resort for 4 nights in August. Even though the Resort is still under renovation we found it to be very comfortable, especially after walking long distances through the nearby National Park all day. We found the guides from the Resort to be knowledgable and enthuastic and obviously enjoying what they do. The location... More

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Grant Y, Manager at Royal Mulu Resort, responded to this review

Dear pops560507, Thank you for your lovely feedback. The team and I are delighted you and your wife had a memorable stay. You are right, our guides do a great job. I do hope we have the chance to host you again in the not to distant future. With kind regards, Grant Young Resort Manager More

Dubai, United Arab Emirates
Contributor
19 reviews 19 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The Royal Mulu Resort is essentially the only hotel within spitting distance of Mulu National Park. If you have had a long day walking in the park you will want a comfy bed and a hot shower and the Royal Mulu Resort caters for these needs well. The rooms are big, air-conditioned and have balconies overlooking the river. It also... More

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Grant Y, Manager at Royal Mulu Resort, responded to this review

Dear 366COS, Appreciate your time in providing feedback. Please accept my apologies we had fallen short on this occasion. Regarding the umbrellas, as mentioned in previous responses we have new parasols on the way that are expected within the next 6 weeks or so. We are also very close to changing our menus and dining concepts, and are working very... More

Kambah, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

This is a very comfortable and friendly place to stay. Our room was spacious, clean and had a very nice hot shower that was appreciated after a late afternoon return from viewing bats leave the caves, not to mention getting drenched in a storm. Breakfast and dinner were both good and varied. All the staff were very helpful and friendly.... More

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Grant Y, Manager at Royal Mulu Resort, responded to this review

Dear BarPet39, We were all so pleased you enjoyed your Mulu experience. It surely is a remarkable part of the world. Please do come and see us again soon. With kind regards, Grant Young Resort Manager More

Oxford, United Kingdom
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 4 weeks ago

When we stayed at Royal Mulu resort in August 2014, it will undergoing extensive renovations. The reception area is finished - and lovely. The accommodation is nearly all finished - and our rooms were really good, with luxury bathrooms, and the pool area is complete, along with the restaurant. It will be lovely when finished but... the food lets it... More

Was this review helpful? Yes 1
Grant Y, Manager at Royal Mulu Resort, responded to this review

Dear CH3108, Thank you for staying with us, and indeed for your feedback. We are certainly working toward having a wonderful hotel once our renovations on product and service are completed. New menus and dining concepts will be ready shortly, umbrellas are on the way also. Pleased to note your comments on the Resort team. Regarding the food, I have... More

London, UK
Contributor
17 reviews 17 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Lovely peaceful setting with nice, spacious air-con rooms with modern bathrooms. The staff are all very nice and welcoming. Refreshing glass of lime juice on arrival and smiles/hellos all day. There are one or two downsides. The mini bus to the park costs 6 ringgits per person per journey which, given that guests have no alternative other than a hot... More

Was this review helpful? Yes
Grant Y, Manager at Royal Mulu Resort, responded to this review

Dear hippriest, Thank you for your balanced feedback on your recent stay. We appreciate it! Parasols are indeed on the way for the resort, expected within the next 6 weeks or so. Regarding your comments on pricing, we are certainly working hard and will make many changes around product and pricing over the coming months to improve the value of... More

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Additional Information about Royal Mulu Resort

Address: Sungai Melinau, CDT 62, Gunung Mulu National Park 98007, Malaysia
Location: Malaysia > Sarawak > Gunung Mulu National Park
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Royal Mulu Resort 4.5*
Number of rooms: 188
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Also Known As:
Royal Mulu Hotel Gunung Mulu National Park
Hotel Royal Mulu
Royal Mulu Resort Gunung Mulu National Park, Malaysia - Sarawak

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