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Royal Mulu Resort

4.5 of 5 Sungai Melinau, CDT 62, Gunung Mulu National Park 98007, Malaysia
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Royal Mulu Resort
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Royal Mulu Resort
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281 reviews from our community

Traveler rating
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    72
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Collegeville, Pennsylvania
Top Contributor
52 reviews 52 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had just one overnight here and really savored the bit of luxury. The property and open air common areas almost have a Zen feel about them. We relaxed in civilized fashion around the bar with excellent drinks. There's a very nice outdoor pool that's very accessible. The rooms were very comfortable and spacious. The furnishings were high quality, with... More

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Kuala Lumpur, Malaysia
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent 3 days 2 nights in mulu with friends. It was a great get away for a city slicker like myself. We got to go back to basics when doing our visits to the caves in the national park and return to our creature comforts in the hotel. The rooms were great and the staff were really friendly and... More

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Grant Y, Manager at Royal Mulu Resort, responded to this review

Dear joycewong2014, Thank you for your wonderful feedback on your recent Mulu experience. The team will be thrilled to hear it! You will be pleased to note that just this week we have opened the Gym... and it looks great. The Spa we are targeting for early next year. Do come and visit us again soon. With kind regards, Grant... More

Bandar Seri Begawan, Brunei Darussalam
Top Contributor
77 reviews 77 reviews
30 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Royal Mulu Resort with our family including two young children for 2 nights. Overall the experience was very good. This resort in in the process of being rebranded as a Marriott Resort in the coming few months. The lobby and public areas have been renovated are very nice, modern and relaxing atmosphere with some lounges and... More

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Grant Y, Manager at Royal Mulu Resort, responded to this review

Dear PeteFeran, Thank you for sharing details about your recent experience. Very pleased to note that overall you and your family had a great stay. It was a pleasure to meet you all. Regarding your comments on food quality, we are very close to rolling out new menu's which introduce a much larger variety to our guests. We are also... More

Århus, Danmark
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 19, 2014

We spent three nights at the Royal Mulu Resort. We had a great time. Staff was service minded and the pool area great. Very clear that the resort is undergoing upgrading to become a Marriott resort I believe. Signs are showing towards a gym that still doesn't exist. Should not show signs that create expectations like that. Further WIFI access... More

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Grant Y, Manager at Royal Mulu Resort, responded to this review

Dear Thomas D, So glad to hear you and your family enjoyed your meals and stay at the Resort. Apologies on the gym signage. We have rectified this by covering the signage. We are targeting to open our brand new gym on the 10th of November. Wifi is also on the way and should be available by the end of... More

Stoke-on-Trent, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 16, 2014

What a wonderful base for a visit to the park Although renovations were still taking place this in no way spoiled our stay As for other reviews please take no notice as this hotel is 10 hours by boat from the coast you may feel that it lacks big city quality.this is not so.the food is of good quality and... More

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Grant Y, Manager at Royal Mulu Resort, responded to this review

Dear thorpoticus, Wonderful to learn you and your wife had a such a great stay. It was a pleasure to meet the both of you. I am sure the team will be thrilled when I share your positive words. Hopefully we have the chance to host you again in the not to distant future. With kind regards, Grant Young Resort... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 7, 2014

I had a great dinner experience at the resort today.All requests were met with ease and pleasant courtesy by your staff. The location of the resort cannot be beat and it was very quiet event thought it was booked to capacity. I would highly recommend the resort to others.

Was this review helpful? Yes 1
Grant Y, Manager at Royal Mulu Resort, responded to this review

Dear EarlWillson, Delighted to learn you enjoyed your dinner experience in M cafe. I have shared your kind words with the team accordingly. Please do come and visit us again soon. With kind regards, Grant Young Resort Manager More

Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 3, 2014

We first stayed at this resort 9 years ago & although dated we had an excellent stay ...this time we were a little anxious because of a lot of negative comments but wow our stay exceeded all expectations the resort has certainly been updated . Our room was luxurious & spacious the communal areas too ,we only had breakfast there... More

Was this review helpful? Yes 1
Grant Y, Manager at Royal Mulu Resort, responded to this review

Dear Hunnibunni1, Thank you for staying with us! We appreciate your kind words. The team were thrilled to learn of your positive experience. Hopefully we will see you again soon. With kind regards, Grant Young Resort Manager More

2 reviews
5 of 5 stars Reviewed September 29, 2014

The Royal Mulu Resort was absolutely wonderful. The location was perfect as it was only a few minutes from/to the airport and the park HQ. The room was large enough for 3 people (my parents and myself) and the bathroom was just impeccable. They have those rain shower heads which I really like. The service was what really caught me.... More

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Grant Y, Manager at Royal Mulu Resort, responded to this review

Dear Meeraclee, So glad you and your family had such an enjoyable stay. Lawrence and Philippi both do a great job - real local experts on our caves and rainforest. We look forward to welcoming you and your family back soon! With kind regards, Grant Young Resort Manager More

Brisbane, Australia
1 review
5 of 5 stars Reviewed September 27, 2014

My wife and I stayed at the Resort for 4 nights in August. Even though the Resort is still under renovation we found it to be very comfortable, especially after walking long distances through the nearby National Park all day. We found the guides from the Resort to be knowledgable and enthuastic and obviously enjoying what they do. The location... More

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Grant Y, Manager at Royal Mulu Resort, responded to this review

Dear pops560507, Thank you for your lovely feedback. The team and I are delighted you and your wife had a memorable stay. You are right, our guides do a great job. I do hope we have the chance to host you again in the not to distant future. With kind regards, Grant Young Resort Manager More

Dubai, United Arab Emirates
Contributor
19 reviews 19 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed September 26, 2014

The Royal Mulu Resort is essentially the only hotel within spitting distance of Mulu National Park. If you have had a long day walking in the park you will want a comfy bed and a hot shower and the Royal Mulu Resort caters for these needs well. The rooms are big, air-conditioned and have balconies overlooking the river. It also... More

Was this review helpful? Yes
Grant Y, Manager at Royal Mulu Resort, responded to this review

Dear 366COS, Appreciate your time in providing feedback. Please accept my apologies we had fallen short on this occasion. Regarding the umbrellas, as mentioned in previous responses we have new parasols on the way that are expected within the next 6 weeks or so. We are also very close to changing our menus and dining concepts, and are working very... More

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Additional Information about Royal Mulu Resort

Address: Sungai Melinau, CDT 62, Gunung Mulu National Park 98007, Malaysia
Location: Malaysia > Sarawak > Gunung Mulu National Park
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Royal Mulu Resort 4.5*
Number of rooms: 188
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Also Known As:
Royal Mulu Hotel Gunung Mulu National Park
Hotel Royal Mulu
Royal Mulu Resort Gunung Mulu National Park, Malaysia - Sarawak

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