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Mulu Marriott Resort & Spa

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Sungai Melinau | PO Box 1145, Mulu, Gunung Mulu National Park 98008, Malaysia (Formerly Royal Mulu Resort)
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Mulu Marriott Resort & Spa
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28 Reviews from our TripAdvisor Community

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Traveler rating
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Sydney, Australia
1 review
5 of 5 stars Reviewed 1 week ago

My 2 days/1 night stay with my sister in this Resort beyond our imagination. We were welcome and greeted with a fruit drinks. Staff are very helpful and the buffet breakfast is excellent. Definitely would come back again with a longer stay

Was this review helpful? Yes
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear Ming Ling K Thank you for staying with us! Great to hear you enjoyed yourselves during your short stay. Next time, you will have to stay longer and try out some of the other exciting activities available in our beautiful UNESCO National Park. Thank you also for your kind words on Resort hosts. We hope to see you again... More 

Singapore
Level Contributor
63 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Mulu National Park is a must-see, and returning to Mulu Marriott after a full day's activity is a lovely respite. The accommodations are unexpectedly luxurious and worth the price, but the service standards are not quite on par with what one expects from the Marriott or a 5 star hotel. They are (I think) still in their soft opening period,... More 

Was this review helpful? Yes
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear Urban_Pollyanna, Please accept my apologies that some service elements did not measure up to the high standards we set ourselves. Your feedback will be shared with the team on the whole in the interest of continuous improvement. On the plus side, I was pleased to hear you enjoyed the rooms and facilities. My apologies again. I do hope we... More 

Gurgaon, India
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our stay at Mulu Resort was just perfect..We booked in advance and got a gr8 deal for stay..The resort is beautiful, well maintained.The food is good too( a lil expensive though)You cannot walk to any other resort( restaurant nearby from this resort, that's one disadvantage) As water costed more in resort, we used to buy our daily supplies from a... More 

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Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear jitinnidhi, Thank you for sharing such a wonderful review on your recent experience. We do love to learn when our customers have a great experience. Very pleased you got to see the daily bet exodus from the comfort of the pool area.. this is not a very common sight - you were very lucky indeed! We hope to host... More 

Hereford, United Kingdom
Level Contributor
173 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The standard of the rooms here is amazing and the service to and from the airport and park was first class. The food was good and staff generally very helpful. Plenty of families with kids sometimes made this a less than peaceful experience but if you get some quiet time in the lounge overlooking the river its a great place... More 

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Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear SuttonHill, Thank you for staying with us at the Mulu Marriott Resort & Spa. Glad to hear that the team looked after you so well. We do have wifi available in our Riverbar. I am pleased to report also we will be having a significant bandwith upgrade later this year which will see connectivity improved dramatically in the Resort.... More 

Perak, Malaysia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed only for 2 nights but I would have liked to stay a little longer. Upon arrival they serve cold drinks and wet towels. The staffs are very friendly, they smile and greet you and really make you feel just like at home. Mulu Marriot actually a ways from the Mulu National Park entrance, but the hotel provides shuttles... More 

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Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear Ms T, Thanks for providing detailed feedback on your recent visit. The team and I were really pleased you had a wonderful experience.. glad you also got to see some of the beautiful native Raja Brooke butterfiles. Please do come and visit us again some time. With kind regards, Grant Young Resort Manager More 

Espoo, Finland
Level Contributor
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I took a group of 36 people for five days to the Mulu Resort at the end of March. To prepare for the trip, I visited the resort three times during the last 12 months. First of all, the improvements they have made during that period are phenomenal. Everything in the resort; accommodation, food and service are truly excellent. We... More 

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Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear Jukka_Sappinen, It was our genuine joy to host you and your group in March. We are all very pleased to hear that you enjoyed your experience and that the arrangements for your group went off without a hitch. I do hope to see you in Mulu again someday. With kind regards, Grant Young Resort Manager More 

Singapore, Singapore
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice, clean rooms. The facilities, though, were not yet finished when we went there. The staff were very helpful in setting up and arranging the trips. Overall a great place to relax away from the bustle of daily life. Even my office blackberry could not find a signal.

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Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear VanishingNerd, Great to hear you enjoyed your visit back in February. You will be pleased to note since then, all of our facilities have opened, including our Mandara Spa. Thank you VanishingNerd, We hope to see you in Mulu again soon. With kind regards, Grant Young Resort Manager More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago

Had a brief 1 night stay due to flight cancellation. Was very sore, exhausted, sweaty and quite dirty from many days of hiking and outdoor actions, so the comfy bed and big bathroom with bathtub felt like heaven at the end of mis/adventures. Food at the restaurant is pleasant and has a variety and offers a few local dishes -don't... More 

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Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear Rizu T, Thank you for your review.. and thanks for brightening our day with your lovely review! I hope you have got over your exhaustion. You are right the mist in the morning is quite beautiful.. if you are up early enough to see it on the mountains and the river, it is spectacular. Glad to hear you enjoyed... More 

Newcastle, Australia
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We did a tour of Mulu National Park and this is the accommodation picked for us by the tour company ABC tours (reviewed separately) The only way into the National Park is either by boat or by Plane so the standard of this hotel due to the remoteness is pretty much amazing. We stayed only the 2 nights but I... More 

Was this review helpful? Yes
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear Stamrish1, Thank you for your kind review of our Resort. Very pleased to hear you had a great experience. We are indeed very remote, but I believe that is part of what makes Mulu so special. Stamrish1, hopefully we will see you in Mulu again some day. With kind regards, Grant Young Resort Manager More 

Level Contributor
1 review
5 of 5 stars Reviewed May 15, 2015

3D2N is the duration of my stay at this hotel and why I've given 5 stars? Because it's does live up to it name and stars!! Upon arrival they serve you cold drinks and wet towels, The staff are very friendly, they smile and greet you and really make you feel just like at home. The food is AMAZING!! And... More 

Was this review helpful? Yes
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear Farah D. R, We are all so pleased you had a wonderful experience here in Mulu.. and yes, we would love to have you back also! On your next visit, I suggest to try some of the adventure caves in the National Park.. they are incredible, and something really unique to Mulu. With kind regards, Grant Young Resort Manager More 

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