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Mulu Marriott Resort & Spa

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Sungai Melinau | PO Box 1145, Mulu, Gunung Mulu National Park 98008, Malaysia (Formerly Royal Mulu Resort)
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1 room 1 guest
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Mulu Marriott Resort & Spa
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50 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Johannesburg, South Africa
Level Contributor
14 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

After a couple of days of hard trekking and caving I decided to spoil myself with a night at the Mulu Marriott and I was definitely not disappointed. It's obviously not the cheapest place to stay - my night cost just under RM500 - but the room was immaculate and the service impeccable. I had a forest view room, which... More 

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Enfield, United Kingdom
Level Contributor
75 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The place to stay if you want the benefits of the rainforest; fireflies, bats, noises in the night but want to stay in luxury. We didn't eat here, other than breakfast, as we spent so much time in the park. Our room was a longish walk from reception along a serirs of bordwalks. At night you really felt as if... More 

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Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear pat g, Thank you for your kind review on our Resort. It was great to meet you! Thank you also for your balanced comments on our staff service. We are constantly training and developing our young team to continuously improve in terms of service execution; without losing that friendly, and 'genuine care' attitude. pat g, hope to see you... More 

London, United Kingdom
Level Contributor
550 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 305 helpful votes
5 of 5 stars Reviewed 1 week ago

The Mulu Marriott is The place to stay for some romance and luxury in the heart of the surrounding jungle. The rooms are based on wooden stilts with balcony views overlooking the surrounding greenery. Staff are all friendly and welcoming. This is a great base for exploring the many wonders in the Mulu National Park. Our day of caving and... More 

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Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear NomadicBoys, Thank you for your kind review on our Resort facilities and associates. The team and I were thrilled to read it! Do come and visit us again the next time you are in Mulu. With kind regards, Grant Young Resort Manager More 

Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Mulu Marriott Resort at the end of July while I was visiting Gunung Mulu Natural Park. The hotel is just beautiful and it provides and has excellent facilities only few steps away from Borneo's tropical jungle. The food is not the strongest point of this hotel, while the swimming pool and the rooms are excellent.

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Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear Vincenzo C, Thank you for staying with us at the Mulu Marriott Resort & Spa. It was great to read your review and share your feedback with the team. Regarding your comments on the food, it would be great to get some more feedback from you as to what we could do to further improve. Feel free to drop... More 

Oxford, United Kingdom
Level Contributor
47 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lovely hotel in beautiful, unspoilt Mulu. The bedrooms were well equipped and well decorated. The communal areas provided nice areas to sit and drink and watch the wildlife scoot by. The pool provided a welcome relief from the heat. The only downside when we visited was the restaurant which provided only basic and rather uninspiring food.

Was this review helpful? Yes
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear CH3108, Thank you for your belated review from your stay in September 2014 when the Resort was still know as 'Royal Mulu Resort'. We have made many improvements since then, especially to our menus and cuisine. You should come and see how much things have changed! We hope to host you again in Mulu Marriott Resort. With kind regards,... More 

herts,uk
Level Contributor
81 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was under renovation at the time of our visit so some facilities were not open. The catering was superb for the location and the location was deep in the jungle on stilts close to several rivers. The rooms were comfortable and we slept well, each room had a bathroom and a shower which was one of the large... More 

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Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear hedleyk, So great to hear from you after your stay in February. Glad to hear you had a great experience. You will be pleased to know the renovation finished in April and we have made further improvements in all areas since your visit. You should come and see us again to check it all out! With kind regards, Grant... More 

Ljubljana, Slovenia
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Me and my husband stayed at this resort for two nights. We booked the whole 7 days tour around Borneo by Amazing Borneo Tours and did not actually know what to expect from the resort. I saw some pictures on Tripadvisor and read some reviews before coming there but was still pleasently surprised when we arrived. The check-in was very... More 

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Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear Nella185, Thank you for your detailed review. The team and I were so pleased you had a great stay. Please accept our apologies on the slow F&B service. this feedback we have shared amongst the team, and will take the necessary steps to further improve. Regarding the breakfast, I apologise if it was not up to your satisfaction. It... More 

Kuala Lumpur, Malaysia
Level Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We took the morning flight to Mulu and we were allowed to early check in to our room. All staffs were very friendly and helpful. There is no shelter from lobby to the room. It could be quite inconvenient when it is raining. It took about 5-10 mins from airport to resort. Complimentary airport transfer provided. From resort to Mulu... More 

Was this review helpful? Yes 1
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear TravelCatY, Thank you for staying with us! It was very pleasing to read your kind review. Regarding the rain, we ensure we have umbrellas in each of the rooms and plenty available in the public areas to keep guests dry. TravelCatY, I do hope to see you and your friends in Mulu again some day. With kind regards, Grant... More 

Soroe, Denmark
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and I stayed in this beautiful Resort for two nights. Could we only have stayed for longer. It totally exceeded our expectations. The hotel has recently been refurbished and therefore everything looked amazing. We were picked up in an open air shuttle bus, which was fun for our children. Once in the hotel we were offered a lovely... More 

Was this review helpful? Yes 2
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear Marie N, Thank you for your detailed review. Great to hear you and your family had such a wonderful experience. Thank you also for your kind words on our recreation and spa associates. Marie N, do come and visit us again in Mulu some time. With kind regards, Grant Young Resort Manager More 

Bristol, United Kingdom
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for 3 nights to visit Mulu national park and we were very impressed with the Marriott resort. It has been beautifully designed and renovated. The icy cold air con and huge bed with lots of pillows was great to return to after a sweaty day in the jungle. The pool area was very nice and the breakfast... More 

Was this review helpful? Yes
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear Summerhols101, Thank you for sharing on your recent experience here in Mulu. I apologise some aspects relating to service did not quite measure up. We will share amoungst the team in the interest of continuous improvement. Otherwise Summerhols101 we hope to see you in Mulu again sometime. With kind regards, Grant Young Resort Manager More 

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