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Mulu Marriott Resort & Spa

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Sungai Melinau | PO Box 1145, Mulu, Gunung Mulu National Park 98008, Malaysia (Formerly Royal Mulu Resort)
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Mulu Marriott Resort & Spa
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Mulu Marriott Resort & Spa
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10 reviews from our community

Traveler rating
    3
    6
    1
    0
    0
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3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Newark, California
Top Contributor
50 reviews 50 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here while visiting Mulu National Park (a World Heritage Site). Room was very comfortable with a huge shower and bathroom, we loved the very nice beds. Service was excellent and very attentive. The buffet breakfast was also very good.

Was this review helpful? Yes
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear Bruddhashark, Fantastic! So pleased you and your family enjoyed your experience at Mulu Marriott. Please do come and visit again soon. With kind regards, Grant Young Resort Manager More 

Miri,Sarawak
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Stayed for 5-night with my world-meeting group from 26-31/3/15. It was my first stay after the re-branding to Marriott and I must say I was very impressed with the newly renovated property as well as the level of service provided by the staff. Always a 'Good morning' with a big grin. The Resort is not only suitable for visitors seeking... More 

Was this review helpful? Yes
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear Kiing239, Thank you for the wonderful feedback! It was certainly a pleasure to host you and your World-Meeting group in Mulu Marriott. Please do come and visit us again in Mulu soon. With kind regards, Grant Young Resort Manager More 

San luis obispo, California, United States
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hello... i'm looking to book a stay at the Mulu Marriott and had some questions. I can't find an email address online, so hopefully someone can provide an email address for me. Looks like a great property! Thank you.

Was this review helpful? Yes
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear TPM805, Certainly happy to answer any questions you may have. Please contact me on grant.young@marriotthotels.com. We look forward to welcoming you to Mulu Marriott Resort & Spa. With kind regards, Grant Young Resort Manager More 

Uk
Top Contributor
135 reviews 135 reviews
43 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is really quite an astonishing place. A five star hotel isn't quite what you expect to find in the jungle. First the positives - the public area and the refurbished bedrooms are the height of style and luxury, all very comfortable and well equipped (including some of the small touches that are often missing, like a sufficiently powerful hairdryer... More 

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Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear TRC3, Thank you for your feedback. We were pleased that you enjoyed your experience overall here in Mulu Marriott. Dissapointing however that your experience in M Cafe fell short of your expecttions. As team, we are reviewing to ensure our service execution and is more refined moving forward. Regarding your room tip, I do need to correct you there..... More 

Kuala Lumpur
Top Contributor
122 reviews 122 reviews
72 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 1 week ago

Getting to Mulu was surprisingly painless. It's a pleasant 25 minute journey from Miri on board an ATR. The Hotel is 10 minute journey from Mulu Airport by complementary van transfer, this is the only 5 star hotel essentially servicing Gunung Mulu National Park. Other accommodation options include staying at the Park or various home stays. I had opted to... More 

Was this review helpful? Yes
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear Kebuh, Greetings from Mulu, and thank you for taking the time to share your experience. The team and I were really pleased you had a great stay. On the wifi, it is a big challenge to get high enough bandwith to support a rollout to the guest rooms. We are however working with Telekoms Malaysia on a new satellite... More 

Singapore, Singapore
Contributor
16 reviews 16 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Imagine this, bubble bath after a long hard day of trekking through the largest cave in the world. That's what Mulu Marriott provides. When I first arrived at the hotel, I couldnt believe such a beautiful (and dare I say luxurious) hotel exist, right in the middle of thick tropical forest. I felt that I would be very safe and... More 

Was this review helpful? Yes
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear Vivien C, Thank you for taking the time to provide feedback on your recent visit. I'd like to apologise that your arrival experience to the Resort was far from ideal. We are certainly working on the areas that you have mentioned, and your feedback and experience is being used as an example of how we can improve. I was... More 

The Woodlands, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We had a business trip/meeting held at the resort. The staff and accommodations were excellent. Grant, the resort manager, went above and beyond to make sure all of our expectations were met and much more. The food was outstanding.

Was this review helpful? Yes
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear MSRoesner, Thank you for your wonderful feedback! We were all thrilled to note you had a great experience during your meeting. Please do come and visit us again soon. With kind regards, Grant Young Resort Manager More 

Bandar Seri Begawan, Brunei Darussalam
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was a last minute plan during the last week of the kid's school holidays. My understanding, Marriott just took over this resort first week of April 2015(the week we were there). The hotel room was comfortable and very clean. For a hotel/resort of this quality in the middle of borneo to keep its hotel condition, we were quite impressed.... More 

Was this review helpful? Yes
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear IsRazak, Firstly, congratulations and thank you for being the very first to review the Mulu Marriott Resort & Spa! The team and I were pleased to note that overall you enjoyed your experience. You are correct, we are certainly looking at ways to continuously improve our products and services. We have a kids menu just around the corner, and... More 

Tuusula, Finland
1 review
5 of 5 stars Reviewed 2 weeks ago

Good food, excellent service and amazing nature just next to your hotel room. We had special program and all went well. Swimming pool next to our meeting room was more than expected. The hotel manager and his staff did more than you can imagine! Thank you. Extended DISC Finland Seppo Louhikko

Was this review helpful? Yes
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear Seppo2015, Thank you for the lovely feedback. It was a pleasure to host you here in the Borneo Rainforest. Please do visit us again! With kind regards, Grant Young Resort Manager More 

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