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3.0 of 5 Hotel   |   1 Field Road, Clarkston G76 8RX, Scotland
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Busby Hotel
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Ranked #1 of 1 Hotels in Clarkston
A recent review
3 of 5 stars reviewed yesterday
Purplesuzie1 East Kilbride, United Kingdom
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79 reviews from our community

Traveler rating
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    12
    25
    12
    8
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19
14
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5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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East Kilbride, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

I have been been to the newly refurbished Busby Hotel twice now, once for lunch and once for breakfast. I had the lasagne for lunch which the menu said came with garlic bread and no mention of chips. Ordered a side order of chips and main meal arrived with chips! Waitress was great and told me extra portion if chips... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

My wife and I stayed for one night over a weekend. The room was immaculate, staff were so helpful, particularly the receptionist,Carrie,who made us feel welcome straight away and answered all our questions patiently and positively. all the staff from the bar to reception were helpful and attentive. Our room was spacious, clean and comfortable. The food in the restaurant... More 

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The staff couldnt of been more helpful throughout the time we were there (Special mentions to Brian the barman at the wedding and the lady who served us breakfast each morning) they were both exceptional. The wedding went off without a hitch. There were more than enough staff to look after us all at all times and they were all... More 

Was this review helpful? Yes 1
Andrew N, General Manager at Busby Hotel, responded to this review

Dear Malcolm D. Thank you for taking the time to review our stunning new venue. I have passed your positive comments down to the team members mentioned, who are delighted to have been a part of your memorable experience. I have taken on board your feedback regarding the toiletries and the signage and can confirm that I am looking into... More 

Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

What a lovely time we had at The Busby. We couldn't have been made more welcome. From first contact arranging the lunch through to the lunch itself the staff were attentive,courteous and friendly.All our needs were met, there was a great menu choice and the food was hot and delicious. It was a very enjoyable experience for all and the... More 

Was this review helpful? Yes
Andrew N, General Manager at Busby Hotel, responded to this review

Dear Maureen b. Thank you for taking the time to review our stunning new venue. I have passed your review down to my team who are very happy that they played a part in providing such a memorable experience. We are all looking forward to welcoming you and the Birthday boy back soon. Kind regards Mr. Andrew Newell General Manager More 

Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We had stayed at this hotel a few years ago, and when we arrived this time we were amazed at the difference after the refurb, it looks amazing, our room (executive room) was first class, very clean, well furnished with a very comfy bed, we had a great nights sleep, we where pleasantly surprised how nice and quiet it was... More 

Was this review helpful? Yes
Andrew N, General Manager at Busby Hotel, responded to this review

Dear JeaniebeanC Thank you for taking the time to review our stunning new venue. I have passed your review down to my team who are very happy that they played a part in providing such a memorable experience. On behalf of myself and the team, we look forward to welcoming you back in due course. Kind regards Mr. Andrew Newell... More 

Glasgow, Scotland, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Arrived for the new year ball on arrival was very impressed with the décor and entrance to the hotel , Then up to the room which was beautifull and clean ,went to the gala ball and was very disappointed as there was nothing on the tables to celebrate the new year ie ballons streamers ,hats nothing ,there is a crowd... More 

Was this review helpful? Yes 1
Andrew N, General Manager at Busby Hotel, responded to this review

Dear Alison D Thank you for taking the time to review our stunning new venue. With your constructive criticism, we are able to specifically target certain areas within the hotel, where further development is required. I am currently reviewing our festive offing to ensure it complements, this very special time of the year. I would like to thank you for... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Went there for Xmas dinner and was really looking forward to it but was really disappointed with the very slow service and I can say their motto of come for a memorable experience certainly did live up to its name just in the wrong way. I will not frequent the premises again and anyone considering it should bare this in... More 

Was this review helpful? Yes 1
Andrew N, General Manager at Busby Hotel, responded to this review

Dear Paulbebbs44 Thank you for taking the time to review our stunning new venue. After checking with my team, I please ask that you make contact with the hotel to allow us to talk through your concerns in more detail as this is the first time they have been raised. For a business to grow and develop, we need to... More 

Travelers are raving about these Clarkston hotels

Stonehouse, Scotland, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Group of 5 had meal tonight Saturday 17th January. Had rib of beef costing £25 including sauce. The portions were small with 10 french fries and two mushrooms with two small tomatoes. The Diane and Pepper sauces had no taste and no peppercorns. We then had two tiramisu's which were glasses of congealed cream missing sponge and coffee. After complaining... More 

Was this review helpful? Yes
Andrew N, General Manager at Busby Hotel, responded to this review

Dear Briangdav Thank you for taking the time to review our stunning new venue. With your constructive criticism, we are able to specifically target certain areas within the hotel, where further development is required. I am currently reviewing our food offering to understand how the experience you have explained could have happened; this is an ongoing process that I am... More 

East Kilbride, Scotland, United Kingdom
Contributor
19 reviews 19 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Having stayed in Busby for most of her life, she watched the new hotel being built, and must say. it looked great. So she decided to book xmas dinner for the family (8 adults & 1 child of 4) £67 pp!!!! We were all so exited to be going to the Busby for dinner, as it looked so good &... More 

Was this review helpful? Yes
Andrew N, General Manager at Busby Hotel, responded to this review

Dear Allan M Thank you for taking the time to review our stunning new venue. I had hoped that our detailed email conversations between the 11th January to the 17th January 2015, would have quelled any ill feeling. It is prudent to note that the very use of this review service is to allow others to make an informed decision;... More 

Glasgow, Scotland, United Kingdom
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

Having watched with great interest the re furbing through the course of the year, I was very much looking forward to trying out a hopeful new local. On arrival we were pleasantly surprised as the decor and finishings were excellent. I'm afraid though that's where it ended. I'm not one to normally complain, but the food we were served for... More 

Was this review helpful? Yes
Andrew N, General Manager at Busby Hotel, responded to this review

Dear Charles M, Thank you for taking the time to review our stunning new venue. To allow a business to grow and develop, we need to hear all types of feedback as we cannot put things right if we don't know that there has been problem. It does sound from your review that you had a few concerns regarding your... More 

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Additional Information about Busby Hotel

Address: 1 Field Road, Clarkston G76 8RX, Scotland
Location: United Kingdom > Scotland > East Renfrewshire > Clarkston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Busby Hotel 3*
Number of rooms: 29
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Also Known As:
Busby Hotel Glasgow

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