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Busby Hotel

1 Field Road, Clarkston G76 8RX, Scotland
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1 room 1 adult
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Busby Hotel
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242 Reviews from our TripAdvisor Community

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scotland
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just back from an overnight stay at the Busby hotel. This hotel has recently been redeveloped to a good standard. We stayed in an accessible room which was very nice although a little on the small side, the walkin shower however didn't have anywhere for a disabled person which unfortunately my wife is to sit when showering therefore she could... More 

Helpful?
Thank aj1scotland
Glasgow, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I was here with friends post funeral and was very dissapointed with the food. Sandwiches were dry and not much filling. Plenty of sausage rolls which the men seemed to like. Scones served with little pots of marmalade not jam and only 4 for a table of 10 Nice little dainty cakes but again only 4 for a table of... More 

Helpful?
Thank Christine D
UK
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Dined here with friends on Saturday night. Service was very good and food excellent, very good value. But dear oh dear the incessant and unavoidable noise cast a blight on the whole evening. Conversation was virtually impossible and complaints to staff had no effect - perhaps they couldn't make out what we were saying. Why the management think people who... More 

Helpful?
Thank UKChipmunk
Glasgow, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had a great night at the Busby food great staff lovely beds comfy can't say anything bad about this place great all round Breakfast was brill loads of choices great place to go for a nice night way they also do tribute nights

Helpful?
Thank Kate652
Glasgow, United Kingdom
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Huge hot tub. huge bed - large screen tv in every area of room with tv in hot tub area - amazing room and amazing night - two things i would say - hot tub was not warm for our arrival and also promised bottle of prosseco not waiting on arrival - upon complaint the staff didn't seem to care... More 

Helpful?
1 Thank Leeannlovescats
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Lovely hotel and friendly staff. Wedding was amazing.... But POOR SERVICE... Residents couldnt get a drink after 1am... Also payin £120 for a night and also having to give a further £30pp (no notice on this UNTIL check in) then to find that we had to pay £20 in morning for breakfast..... This is terrible and dont think my husband... More 

Helpful?
2 Thank JB281285
Dubai, United Arab Emirates
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Dropped into the Busby Hotel on Saturday around 8pm. Had not booked but it was not busy and there were several tables free. Well they seemed to be free but we were told by a rather condescending and unhelpful maître de that the tables were all reserved and we'd need to wait. OK fine! We were told we would need... More 

Helpful?
2 Thank NCP1960
Busby H, Manager at Busby Hotel, responded to this review

Dear NCP1960, Thank you for your review on your recent visit. I am extremely disappointed to hear that your visit to us did not meet your expectations. Unfortunately, we do reserve tables for bookings up to half hour/hour before they come in to secure a table and therefore cannot always accommodate walk ins. Your treatment that evening is not our... More 

Glasgow, United Kingdom
1 review
2 of 5 stars Reviewed 3 weeks ago

Very disappointed we were told to be there for 8pm seated for 8.30 starters didn't arrive till nearly 10pm you could clearly see it was due to lack of staff tried the Torrance last new year had the same experience won't be back at new year.

Helpful?
Thank Susanneneilly
Busby H, Manager at Busby Hotel, responded to this review

Dear Susanneneilly, Thank you for your review on your visit. I am extremely disappointed to read your review about Hogmanay. We always appreciate feedback from our customers to ensure that we maintain a high standard throughout the Hotel and we will be addressing all of your comments with the team too. I can only apologise at this stage that this... More 

Perth, Australia
Level Contributor
6 reviews
5 of 5 stars Reviewed 3 weeks ago

My husband and I visited the Busby Hotel in early January for a weeknight escape from the kids. From pulling up to the hotel to checking out we were overwhelmed at the high standard of the facilities and customer service. We were welcomed at reception by a smiling staff who gave us a tour of the hotel before providing us... More 

Helpful?
Thank SharoninOz
Busby H, Manager at Busby Hotel, responded to this review

Dear SharoninOz, Thank you for your review on your recent visit to us. I am delighted to read your lovely review on your overall stay with us. Your comments will be passed onto all the staff here to ensure that our standards continue to go from strength to strength. We strive hard to ensure that you have a pleasant stay... More 

Glasgow, United Kingdom
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My first visit to the restaurant after the refurbishment. Beautifully decorated a pleasure to visit. The ladies are also really well decorated and spotlessly clean. I find the toilets say a lot about a place. I have read some poor reviews with regards to the food and staff. However I visited with my husband, mother-in-law and my husbands aunt from... More 

Helpful?
Thank Linda O
Busby H, Manager at Busby Hotel, responded to this review

Dear Linda O, Thank you for your review on your recent visit. Our refurbishment is something we are very proud of and are delighted that you found the decor to your liking. We strive hard to ensure that our guests have a lovely time throughout their dining experience and we are pleased that this was the case for your party.... More 

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