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BEST WESTERN Eglinton Arms Hotel

Certificate of Excellence
59 Gilmour Street, Eaglesham G76 0LG, Scotland
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1 room 1 guest
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BEST WESTERN Eglinton Arms Hotel
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453 Reviews from our TripAdvisor Community

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Traveler rating
    347
    82
    8
    9
    7
See reviews for
125
132
12
86
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (453)
  • Mar-May only
    (122)
  • Jun-Aug only
    (134)
  • Sep-Nov only
    (102)
  • Dec-Feb only
    (95)
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Glasgow, United Kingdom
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

We have not lunched at this venue for some time, and were not disappointed when we chose to go there last week. The menu has something for everyone and we both chose the chicken tikka masala which was freshly prepared, accompanied by naan bread. We caved in to temptation and shared a pudding also! The atmosphere is calm and relaxing... More 

Was this review helpful? Yes
CarolynStark, Manager at BEST WESTERN Eglinton Arms Hotel, responded to this review

I am so pleased that you enjoyed your lunch - and I agree it is a shame there is no outside eating area, we just don't have the space! More 

Lancashire
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night in a very nice room. The greeting at reception and the rest of the staff was very welcoming. The food was very good. The hotel is in a wonderful location, next to the village green, ideal for a nice walk. Will definitely use this hotel again.

Was this review helpful? Yes
CarolynStark, Manager at BEST WESTERN Eglinton Arms Hotel, responded to this review

Thank you for your kind comments, we hope that all our staff endeavour to make our guests' stay an enjoyable experience. More 

East Kilbride, United Kingdom
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Very pleasant receptionist on arrival. Room quite disappointing , small with very dark furniture, although very clean. The room had very thin walls, I could hear people from other rooms talking! The best part of my hotel stay was the restaurant. The salmon was delicious and the apple & pear crumble dessert perfect. I enjoyed the good quality wine and... More 

Was this review helpful? Yes
CarolynStark, Manager at BEST WESTERN Eglinton Arms Hotel, responded to this review

Thank you for your valuable feed back. The hotel does have various sized rooms with some larger than others so I'm sorry you didn't like the size or décor, but delighted that you enjoyed you meal in the restaurant. More 

Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for 4 nights while working in the area. From check in to check out all the staff were fantastic. The restaurant/bar staff where very chatty and happy to help, the food was great at served very quickly. The rooms are very clean with lovely decor.

Was this review helpful? Yes
CarolynStark, Manager at BEST WESTERN Eglinton Arms Hotel, responded to this review

I appreciate the time taken to post you kind comments, many thanks. More 

Hamilton, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Thanks for looking after us when we came for an overnight stay. The room was absolutely gorgeous and spotless. Every member of staff we encountered was fantastic from the room cleaning staff to the front desk. Our meal was gorgeous and one of the waiter's who attended to us (Gavin) was fantastic so cheerful and funny but at the same... More 

Was this review helpful? Yes
CarolynStark, Manager at BEST WESTERN Eglinton Arms Hotel, responded to this review

Thank you for your comments - they mean a lot to us & Gavin was so pleased to get a mention and see that you were happy with the service provided. More 

Portstewart, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our family recently visited this hotel for a family wedding. Everything from start to finish was fantastic. Rooms, service, food and staff were brilliant and the staff couldn't do enough for us. Can't wait to visit again would highly recommend

Was this review helpful? Yes 1
CarolynStark, Manager at BEST WESTERN Eglinton Arms Hotel, responded to this review

Thank you so much for the kind comments, I am delighted you enjoyed your stay with us. More 

Glasgow, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Lovely hotel inside and the food was excellent! Unfortunately the service was very slow and let this hotel down. There was a wedding on which may have put staff under pressure. We would like to give the hotel a second chance and will try out with wedding season to see if that makes a difference.

Was this review helpful? Yes
CarolynStark, Manager at BEST WESTERN Eglinton Arms Hotel, responded to this review

Thank you taking the time to post your comments and I am glad that you enjoyed the meal although you were disappointed with the service. Generally speaking, there should be no difference to the service whether there is a wedding or not so I apologise for any inconvenience caused to you and hope that you do indeed return to us. More 

roy-c
Level Contributor
83 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for one night and also had dinner The room (superior room) was of a very high standard. Large comfortable bed. Good strong shower The meal was very good, a la carte. (There is a set menu with a small price reduction which is served early in the evening) Breakfast - part self service (cereal etc), with the remainder... More 

Was this review helpful? Yes
CarolynStark, Manager at BEST WESTERN Eglinton Arms Hotel, responded to this review

Thank you so much for all you positive comments, it's much appreciated. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Quick review of the Eg as it's affectionately known, as I just got married there. Really good, from start to finish. Nothing was too much trouble. From the master of Ceremonies Barry, to event planner Carolyn, they looked after us really well. Rooms were lovely, food was good as well. 4.5 / 5.0. The half mark lost due to the... More 

Was this review helpful? Yes 1
CarolynStark, Manager at BEST WESTERN Eglinton Arms Hotel, responded to this review

Thank you for your posting - especially so soon after the wedding! I am delighted that the two of you enjoyed your special day, you even got outside for photos after torrential rain! Don't you just love Scotland. Please be assured that all our staff are committed to ensuring that all our guests' experience is the best possible and I... More 

Glasgow
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As the best man at my brothers wedding from the moment we arrived at the hotel the staff were friendly and welcoming , our room was lovely and big and kept so clean , the wedding service was held down the the service area which was also very welcoming , the function suite was very well presented and the food... More 

Was this review helpful? Yes 2
CarolynStark, Manager at BEST WESTERN Eglinton Arms Hotel, responded to this review

Thank you for your comments, I am delighted that you enjoyed the 'wedding experience' and apologise for any shortcomings and appreciate the feedback which we can build on to ensure that all our guests' experience is the best possible. More 

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