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BEST WESTERN Eglinton Arms Hotel

Certificate of Excellence
59 Gilmour Street, Eaglesham G76 0LG, Scotland
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BEST WESTERN Eglinton Arms Hotel
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441 Reviews from our TripAdvisor Community

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Traveler rating
    340
    78
    7
    9
    7
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123
126
12
83
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (441)
  • Mar-May only
    (122)
  • Jun-Aug only
    (122)
  • Sep-Nov only
    (102)
  • Dec-Feb only
    (95)
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Belfast, United Kingdom
Level Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I have recently returned from what must be our 10th stay in the Eglinton Arms.This alone should speak for itself. This hotel is the best hotel we have ever stayed in & there have been many always 4 & 5 star.No other hotel has the genuine warmth you feel you feel when you walk in the door... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for a wedding party and everything was just perfect; wonderful staff always on hand and really pleasant; fantastic facilities and great food; the Hotel itself was stunning with every expectation exceeded in spade loads and the surrounding area is beautiful and great for the kids. The Eglinton Arms is easily the best Hotel I've stayed in for quality,... More 

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Carlton in Lindrick, United Kingdom
Level Contributor
63 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Tne receptionist was efficient but I found her to be rather cold in manner. She didn't offer to show us to our room. Maybe just having an off-day. We had a tiny room, the double bed just fits into it. There's no way that two people can pass anywhere easily in a room of that size. The bed was comfortable... More 

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CarolynStark, Manager at BEST WESTERN Eglinton Arms Hotel, responded to this review

That you for taking the time to post your comments, as constructive criticism is important to us - we do have quite a variety of sizes of rooms, some larger than others, with a mix of baths/showers/velux windows. I am sorry for the slow service in the evening, but pleased that you enjoyed both dinner & especially breakfast. I hope... More 

Eaglesham, United Kingdom
Level Contributor
1 review
4 of 5 stars Reviewed 1 week ago

We had our golden Wedding dinner in this easy to find, well-placed hotel on the main road of the village, on the edge of the "Orry", the attractive village green. The staff, notably Carolyn and Barry, who were in charge of our event, were friendly, courteous, and extremely obliging, and went to great lengths to make this a truly memorable... More 

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Port Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I stayed there whilst attending a wedding,great experience staff and service excellent especially angela and carolynne(sorry if names are wrong)could not do enough i will definitely be returning and recommend to others

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Lincoln
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for two nights while on business in the area, and I am impressed, the hotel is situated on the edge of an extensive village green, in a large conservation village. There was a small car park at the rear, however the on street parking is plentiful and unrestricted. Inside the reception area was pleasant and decorated and... More 

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Chorley, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Love coming here friendly staff Great food Excellent service The hotel is quiet lovely clean can't wait to go back again Kathleen work's her sock's her sock's off what ever you require she will go out of her way to get it for you great atmosphere like home from home Room's were clean Amanda was a god send to all... More 

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CarolynStark, Manager at BEST WESTERN Eglinton Arms Hotel, responded to this review

Thank you so much for taking the time to post your comments, they are very much appreciated. More 

Edinburgh, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have selected this hotel for our wedding and have also eaten here on many occasions. The food is excellent, the hotel decor and layout is exactly what you would expect for the location and the Scottish theme. The staff are all exceptionally well mannered and always look after our young children. The wedding plans were finalised without fuss and... More 

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Cardiff, United Kingdom
Level Contributor
37 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Food awful, plus we had miserable service, really terrible. This is sad as I used to like this place but now I wouldn't touch it with a barge pole. I am getting married soon, and considering venues, and this came up - I wanted to see how the customer service was en-spec before I told them that I was getting... More 

Was this review helpful? Yes 2
CarolynStark, Manager at BEST WESTERN Eglinton Arms Hotel, responded to this review

Thank you for taking the time to post your comments. Although we don't think we are perfect and there is always room for improvement, with customer feedback & reading other reviews most of our visitors are delighted with our food & service and do not agree with your comments. More 

Datca, Turkey
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed there to visit and rendezvous with family and absolutely enjoyed every minute of it. It is located in a peaceful area and our room was offering a green park view. The room was tastefully decorated, chic and comfortable. The hotel's restaurant was impressive with delicious food and a good wine list. We didn't need to go anywhere else for... More 

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CarolynStark, Manager at BEST WESTERN Eglinton Arms Hotel, responded to this review

Thank you taking the time to post your very kind comments, I am delighted that you enjoyed your stay. More 

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