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Broomhall Castle

Certificate of Excellence
Long Row, Menstrie FK11 7EA, Scotland
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Broomhall Castle
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Ranked #1 of 1 Hotels in Menstrie
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
Alisonemmerson South Shields, United Kingdom
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473 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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South Shields, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is beautiful to look at. The rooms are very large. The bed was really comfortable. The room was very clean including the bathroom. The breakfast was really nice and the plates remained hot even after we had eaten our food. They cater for veggies at breakfast time. The staff are very friendly and helpful. The restaurant menu on... More 

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Paris, France
Level Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed one night with my wife at Broomhall Castle. We had relatively high expectations given the external appearance (stunning) and the location (close to Stirling overlooking the valley) but we were a bit let down. There is almost everything to make it a great hotel, the setting is very promising, the bar and lounge are great but the final... More 

Was this review helpful? Yes 1
BroomhallCastle, General Manager at Broomhall Castle, responded to this review

Thank you for your review and to point out we do not want a normal reception desk as we have found from experience that they are normally manned by staff who just look up at you and ask a name not great the guests and as for a bell....we have had a few now and they have all been stolen... More 

Cambewarra, NSW, Australia
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

This really is a castle, our room and ensuite were enormous with amazing views. The staff were really welcoming and friendly, they could have benefited from having a few more on duty, they were working really hard and it was difficult to find someone to check us in when we arrived. The castle is probably due for a revamp, some... More 

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BroomhallCastle, General Manager at Broomhall Castle, responded to this review

Hi...Many thanks for your review and we are a small team and we always look to have enough staff on duty but unfortunately this is not always the case so apologised and being an old building things do creak including my knees sometimes. More 

Glasgow, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Myself and my partner stayed here on the 11th of July for our anniversary and we loved it! The food was amazing, the staff went out of their way to help and the hotel room was comfortable. Yes when we arrived the staff were sparse, but we thought we were the only people in the castle until we went for... More 

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BroomhallCastle, General Manager at Broomhall Castle, responded to this review

Hi Natalie... Many thanks for your review and i am pleased to hear that the other reviews didn't put you off as we do really try to please our guests but unfortunately whatever you try and do this is not always the case. Many thanks again and we hope you will be back again.. More 

Lasswade
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Castle it is. Very proud to be Scottish and have a B&B in a castle. Loved the location and the features of a stately home. Did have one problem with exterior dirt on windows. so I cleaned them myself. (not very well I might add) Staff were very attentive and seemed to enjoy the job of looking after the visitors.... More 

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BroomhallCastle, General Manager at Broomhall Castle, responded to this review

Many thanks for your comments and sorry to hear that you had to clean your window as we do get these cleaned every 4 weeks but being surrounded by trees sometimes the windows get dirty again very quickly. The wi-fi is an ongoing battle to try and get into the rooms and it seems to be down to the thickness... More 

Inverurie, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I were looking for a short break and chose the Broomhall Castle based on the fact that we had seen it before when passing in the car numerous times. The hotel itself was clean and tidy although a little basic in the approach to the room amenities and in the facilities available. The staff were excellent and... More 

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BroomhallCastle, General Manager at Broomhall Castle, responded to this review

Many thanks for your review and i am glad to see you enjoyed your stay but apologies that you had to wait to be seated for your dinner. We are a small team and it in general works but your comments will be taken on board. Thank you again More 

Flagstaff, Arizona
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff were all very friendly and helpful throughout our 2 night stay at Broomhall Castle. Our room (2 King beds) was clean, spacious and generally comfortable, though perhaps sparsely furnished. The beds and pillows were comfortable too. The castle is a bit remote from the city center of Stirling, but wasn't a problem for us as we had a... More 

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BroomhallCastle, General Manager at Broomhall Castle, responded to this review

Hi...thank you for your review and its great to see you enjoyed your stay with us and apologies for the wi-fi but we have tried numerous ways to get it into the rooms and it seems that the walls being so thick are the main obstacle. More 

Rosyth, Scotland, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Had an absolutely amazing night away here. Room was lovely, bed was super comfy and the breakfast in the morning was the cherry on top. Would definitely return and recommend. Staff were also lovely. 😊

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BroomhallCastle, General Manager at Broomhall Castle, responded to this review

Hi Adele....I am so pleased to hear you had a great stay with us and we hope to see you again... More 

Groton, Massachusetts
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a marvelous and unique place! I was enchanted by this historic castle hotel. Although not run by many, the staff are extremely accommodating and friendly. Need a drink from the bar at an odd hour, they can oblige. Breakfast is average but dinner is OUTSTANDING! Location is a bit out of the way, but there is bus service to... More 

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BroomhallCastle, General Manager at Broomhall Castle, responded to this review

Good Morning...Many thanks for your review and i am pleased to hear that the staff were very helpful and yes we are a small team but it seems to work here and i hope you will be back again at some point. More 

Penrhyndeudraeth, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed June 28, 2015

Although the staff were very helpful when we had queries, it appears there were only approximately 4 of them running the hotel. They were very friendly as well but need training.( I say this as an ex housekeeper of a hotel.) We found the driveway a nightmare and full of huge potholes and after having travelled 6 hours to reach... More 

Was this review helpful? Yes 2
BroomhallCastle, General Manager at Broomhall Castle, responded to this review

Good Morning. Thank you for your review and it is a shame that you wont be back! As you are aware yourself being a housekeeeper that there are unfortunately times when items do get missed in rooms even though we endeavour to make everything perfect for our guests we are human....I am sure in your time you have missed items... More 

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Bathroom (17)
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Hotel & grounds (42)
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