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Grand Hotel & Spa

Prostorije Hotela Grand Bb, Kopaonik 36354, Serbia
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Grand Hotel & Spa
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Grand Hotel & Spa
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50 reviews from our community

Traveler rating
    24
    16
    8
    1
    1
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13
11
2
9
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Belgrade, Serbia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

What you expect in Serbia? Surely not that Grand Hotel offer. Cosy and quiet and warm atmosphere. Food is very special, all best local food is served in hotel. And this food is very tasty! Staff are smiling and kind. Rooms are clean and confortable. There is spa, and it is very attractive to swim in outdoor pool when it... More 

Was this review helpful? Yes 2
Belgrade, Serbia
Top Contributor
94 reviews 94 reviews
39 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed October 26, 2014

I've been in this hotel for a conference with the company I worked for. Location is very nice, with nice forest around, yet a bit distant from Belgrade. It wasn't season, so I can't judge too much but the hotel and the surrounding are very nice. Hotel is pretty big and it took a while to discover how to reach... More 

Was this review helpful? Yes 4
Belgrade
Reviewer
4 reviews 4 reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 30, 2014

Great hotel. Great stuff. Really good breakfast and dinner. Amasing outdoor pool. Nice shopping inside hotel. The most important thing for me that it is great organised for kids to enjoy. Slopes are as near as they can be. Also the possibilty of rent wverything in hotel. And getting a great instructor.

Was this review helpful? Yes 12
Stockholm, Sweden
Reviewer
5 reviews 5 reviews
3 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed July 28, 2014

We were a couple and a friend of ours...we made a tour of Serbia visiting high class wineries. We wanted to relax but to be active, not the usual beach vacation during summer. We got all that and more then we expected. The Grand hotel is situated very close to all the attractions close to the mountain. We tried the... More 

Was this review helpful? Yes 33
MKMOUNTAINRESORT, Guest Relations Manager at Grand Hotel & Spa, responded to this review

Dear Marko, Thank you for taking the time to post your detailed feedback about your experience at Grand Hotel & Spa****. We appreciate your comments and we are very glad that You are pleased with our service and that we fulfilled your expectations. We hope you will be our guest in the near future! Warm regards, MK Mountain Resort Sales... More 

Nis, Serbia
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed July 8, 2014

Great hotel for ski resorts. Very good location just beside the ski tracks, with great view from terrase and lobby. Very clean, but rooms are so small for hotel like this. Spa is great, swimming pool often can be crowded. Food is just OK. I expected more food choices for Grand hotel.

Was this review helpful? Yes 37
MKMOUNTAINRESORT, Guest Relations Manager at Grand Hotel & Spa, responded to this review

Dear guest, Thank you for choosing Grand Hotel & Spa for your visit to Kopaonik! We appreciate your comments and certainly thank you for taking the time to share your experience with us! In accordance with your comment about the room size We will do our best to improve our service . Looking forward to welcoming you again in the... More 

uk
Contributor
13 reviews 13 reviews
4 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed March 9, 2014

Went skiing with 5 friends and had no complaints whatsoever, I agree with other reviews that the rooms were a bit on the small side but a twin for 2 men skiers was ample. Food and facilities were first class. The staff were very accommodating as well.

Was this review helpful? Yes 59
MKMOUNTAINRESORT, Guest Relations Manager at Grand Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to post your detailed feedback about your experience at Grand Hotel & Spa****. We are very glad that you are pleased with our service. In accordance with your comment about the room size, we use this opportunity to inform you that the hotel was recently completely renovated. Unfortunately, due to the restrictive... More 

Dubai, United Arab Emirates
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed February 20, 2014 via mobile

yes, room s are very small, that small you can't put your suitcase anywhere.We upgraded to the suite and it was much better, however, the heating wasn't good.I went to the reception and said about the issue and they told me that during the day, when people ski, they lower the temperature and during the night its warmer.It wasn't.Rooms don't... More 

Was this review helpful? Yes 56
MKMOUNTAINRESORT, Guest Relations Manager at Grand Hotel & Spa, responded to this review

Dear Sanjulina, Thank you for choosing Grand Hotel & Spa for your visit to Kopaonik! We appreciate your comments and certainly thank you for taking the time to share your experience with us. We are very sorry for the unpleasant experience you had while staying in our hotel and appologize for any inconvenience. We will do our best to improve... More 

Moscow, Russia
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed January 16, 2014

I was well informed about small rooms so it didn't let me down. Somehow we still accomodated all our bags and it was ok. The service is generally good, HB is delicious, location is the best for ski in - ski out (they have rental and ski lockers just at the entrance to the slopes) and all possible entertainment, sleep... More 

Was this review helpful? Yes 55
MKMOUNTAINRESORT, Guest Relations Manager at Grand Hotel & Spa, responded to this review

Dear guest, Thank you for choosing Grand Hotel & Spa for your visit to Kopaonik! We appreciate your comments and certainly thank you for taking the time to share your experience with us! We are very glad that we fulfilled your expectations. Looking forward to welcoming you again in the near future! Warm regards, Grand Hotel & Spa**** Sales &... More 

Durham, England, United Kingdom
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed December 28, 2013

Super hotel with wonderful facilities. For the kind of place it is, I don't agree with others who think the bedrooms are small- the doubles seem large enough to me. Service is good and staff are efficient. Lovely aspects to some rooms, close to lifts and a few minutes only from the main shops of the resort. Plenty of places... More 

Was this review helpful? Yes 56
MKMOUNTAINRESORT, Guest Relations Manager at Grand Hotel & Spa, responded to this review

Dear Mr. Penny, Thank you for choosing Grand Hotel & Spa for your visit to Kopaonik! We appreciate your comments and certainly thank you for taking the time to share your experience with us! We are very glad that we fulfilled your expectations again. Looking forward to welcoming you again in the near future! Warm regards, Grand Hotel & Spa****... More 

Prague, Czech Republic
Top Contributor
68 reviews 68 reviews
48 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed November 25, 2013

A very nice recently renewed hotel. Just next to the ski lifts. Very helpful staff. The breakfast and lunch are VERY rich. There is a small shop in the hotel for small things you've forgot. I should agree with the others who commented on this hotel that the rooms are small.

Was this review helpful? Yes 51
MKMOUNTAINRESORT, Guest Relations Manager at Grand Hotel & Spa, responded to this review

Dear guste, Thank you for choosing Grand Hotel & Spa for your visit to Kopaonik! We appreciate your comments and certainly thank you for taking the time to share your experience with us! Looking forward to welcoming you again in the near future! Sales & Marketing Department Grand Hotel & Spa**** More 

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Additional Information about Grand Hotel & Spa

Address: Prostorije Hotela Grand Bb, Kopaonik 36354, Serbia
Location: Serbia > Central Serbia > Kopaonik
Price Range (Based on Average Rates): $$
Number of rooms: 170
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