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Grand Hotel & Spa

Certificate of Excellence
Prostorije Hotela Grand Bb, Kopaonik 36354, Serbia
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    65 Reviews from our TripAdvisor Community

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    Traveler rating
      29
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    Rating summary
    • Location
      5 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (14)
    Date | Rating
    • English first
    • French first
    • German first
    • Italian first
    • Russian first
    • Serbian first
    • Swedish first
    • Any
    English first
    • All months
      (65)
    • Mar-May only
      (10)
    • Jun-Aug only
      (13)
    • Sep-Nov only
      (16)
    • Dec-Feb only
      (26)
    All months
    Belgrade, Serbia
    Level Contributor
    4 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    4 of 5 stars Reviewed 3 weeks ago

    The hotel is very beautiful, a true mountain resort type of the hotel. Very small rooms, clean and modern. It's next to the ski lifts so the moment you get out of it you are ready to go ski all around the beautiful mountain of Kopaonik. But I think the staff isn't too good, they don't behave the way they... More 

    Was this review helpful? Yes 2
    Level Contributor
    4 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 4 helpful votes
    5 of 5 stars Reviewed 4 weeks ago

    I visited this hotel to have a company conference there. We had a lot of free time and we spend it in great SPA center. Accomodation is great, rooms are big enough and properly equipped. Food quality is above average. They have a beautifull terrace where you could drink morning coffee. Prices are pretty high!!!

    Was this review helpful? Yes 2
    Level Contributor
    13 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    4 of 5 stars Reviewed June 3, 2015 via mobile

    Looks amazing. Everything was clean and the food is nice. Spa is great, there are pools, sauna.. you can go swimming when it snow. But little not so frendli atmosphere. Hosts are little too much reserved, polite but looks like that they don't like people who come there, otherwise was amazing.

    Was this review helpful? Yes 2
    Rotterdam, The Netherlands
    Level Contributor
    16 reviews
    9 hotel reviews
    common_n_hotel_reviews_1bd8 14 helpful votes
    4 of 5 stars Reviewed May 16, 2015

    The hotel itself is in general nice and cosy, offers a lot of facilities. Real advantage: position close to slopes and warm outdoor swim-in pool (a real attraction). But rooms are really too small, in ours a bad smell kept coming from a toilet and also there was a bit bizarre solution with a transparent glass wall between the bathroom... More 

    Was this review helpful? Yes 2
    Level Contributor
    4 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    4 of 5 stars Reviewed April 30, 2015

    The hotel is very good, friendly stuff, clean but very small rooms and the smallest bathroom I ever saw. Location is perfect, free wifi works properly in public areas and in rooms as well. Very nice pool inside and outside with hot water. Breakfast and dinner was very good also. Extreemly poor sound isolation from the halway, so you can... More 

    Was this review helpful? Yes 2
    Nis, Serbia
    Level Contributor
    4 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 12 helpful votes
    4 of 5 stars Reviewed February 25, 2015

    We were staying two children age 2 and 4 in family room. Since there are 2 rooms in family room,both of the were small,almost like 2 little boxes (room 407,I think). Other than that, everything else was okay. Hotel is situated near the slopes,bars are ok with excellent service. Food was okay, but we are not demanding (but they could... More 

    Was this review helpful? Yes 3
    1 review
    common_n_hotel_reviews_1bd8 4 helpful votes
    3 of 5 stars Reviewed February 18, 2015

    Rooms extremly small, hair dryer broken, look on the door broken, bed smell in the bathroom...shame, it could be a nice hotel as it has the best location on the ski slope. Breakfast was just ok, coffee machine is horrible, makes a bad coffe.

    Was this review helpful? Yes 4
    1 review
    common_n_hotel_reviews_1bd8 4 helpful votes
    1 of 5 stars Reviewed February 15, 2015

    the worst impression is impolite and rude staff at the front desk, the older man sits, while paid accounts pay attention, the rooms are small, food is below average, much better to eat in any restaurant.

    Was this review helpful? Yes 4
    Level Contributor
    4 reviews
    common_n_hotel_reviews_1bd8 20 helpful votes
    2 of 5 stars Reviewed February 15, 2015

    very bad, expect smonogo more !! unfairly high price .. and especially older man who works at the front desk! spa is great, but the service is not at its best! this money can be in the modem ski resorts!

    Was this review helpful? Yes 6
    Belgrade
    Level Contributor
    108 reviews
    103 hotel reviews
    common_n_hotel_reviews_1bd8 200 helpful votes
    4 of 5 stars Reviewed February 8, 2015

    Very nice hotel with a friendly staff. Good things: Pool inside and outside with hot water which is very nice SPA facilities Proximity to main ski lifts, 100m away. Parking Free Wifi which is good strenght in public areas Nice cigar bar Breakfast and dinner overall ok but should be even better for the high price Ski rent and depot... More 

    Was this review helpful? Yes 5
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    95 photos of this hotel

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