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Grand Hotel & Spa

Certificate of Excellence
Prostorije Hotela Grand Bb, Kopaonik 36354, Serbia
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62 Reviews from our TripAdvisor Community

Traveler rating
    28
    20
    9
    3
    2
See reviews for
19
12
3
10
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • German first
  • Italian first
  • Russian first
  • Serbian first
  • Swedish first
  • Any
English first
  • All months
    (62)
  • Mar-May only
    (10)
  • Jun-Aug only
    (10)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (26)
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Rotterdam, The Netherlands
Contributor
13 reviews 13 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel itself is in general nice and cosy, offers a lot of facilities. Real advantage: position close to slopes and warm outdoor swim-in pool (a real attraction). But rooms are really too small, in ours a bad smell kept coming from a toilet and also there was a bit bizarre solution with a transparent glass wall between the bathroom... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The hotel is very good, friendly stuff, clean but very small rooms and the smallest bathroom I ever saw. Location is perfect, free wifi works properly in public areas and in rooms as well. Very nice pool inside and outside with hot water. Breakfast and dinner was very good also. Extreemly poor sound isolation from the halway, so you can... More 

Was this review helpful? Yes 1
Nis, Serbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 25, 2015

We were staying two children age 2 and 4 in family room. Since there are 2 rooms in family room,both of the were small,almost like 2 little boxes (room 407,I think). Other than that, everything else was okay. Hotel is situated near the slopes,bars are ok with excellent service. Food was okay, but we are not demanding (but they could... More 

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 18, 2015

Rooms extremly small, hair dryer broken, look on the door broken, bed smell in the bathroom...shame, it could be a nice hotel as it has the best location on the ski slope. Breakfast was just ok, coffee machine is horrible, makes a bad coffe.

Was this review helpful? Yes 4
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 15, 2015

the worst impression is impolite and rude staff at the front desk, the older man sits, while paid accounts pay attention, the rooms are small, food is below average, much better to eat in any restaurant.

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed February 15, 2015

very bad, expect smonogo more !! unfairly high price .. and especially older man who works at the front desk! spa is great, but the service is not at its best! this money can be in the modem ski resorts!

Was this review helpful? Yes 7
Belgrade
Top Contributor
106 reviews 106 reviews
101 hotel reviews
195 helpful votes 195 helpful votes
4 of 5 stars Reviewed February 8, 2015

Very nice hotel with a friendly staff. Good things: Pool inside and outside with hot water which is very nice SPA facilities Proximity to main ski lifts, 100m away. Parking Free Wifi which is good strenght in public areas Nice cigar bar Breakfast and dinner overall ok but should be even better for the high price Ski rent and depot... More 

Was this review helpful? Yes 4
Perth, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 26, 2015

Can I just say, wow!!! This place had amazing service! Two of the waiters were so polite I had to tip them well it was so nice to have such great service! Access to the slopes was fantastic, down the stairs and the ski lifts were right there! Food was great for breakfast and dinner and a really large selection.... More 

Was this review helpful? Yes 5
Belgium
Contributor
17 reviews 17 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed January 24, 2015

Really small rooms. Spa is not that clean. I dont know is it that they dont know how to do bussines or what? I just didnt feel like I am staying at 4* hotel. Was expecting much more for the price I payed. If they cannot change the size of the rooms, they should low down prices, and definitely put... More 

Was this review helpful? Yes 7
Durham, England, United Kingdom
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
161 helpful votes 161 helpful votes
5 of 5 stars Reviewed December 23, 2014

Super hotel offering all that a spa hotel should......great rooms and bathrooms, lovely central areas and great food. Staff are good, cleaners, waiters, management. Very close to all skiing etc and great for walking. A high-class place but the price is probably better than you expect and reasonable - make sure you use the facilities.

Was this review helpful? Yes 9
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