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Grand Hotel & Spa

Prostorije Hotela Grand Bb, Kopaonik 36354, Serbia
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Grand Hotel & Spa
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Grand Hotel & Spa
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60 reviews from our community

Traveler rating
    28
    18
    9
    3
    2
See reviews for
18
12
3
9
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nis, Serbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 25, 2015

We were staying two children age 2 and 4 in family room. Since there are 2 rooms in family room,both of the were small,almost like 2 little boxes (room 407,I think). Other than that, everything else was okay. Hotel is situated near the slopes,bars are ok with excellent service. Food was okay, but we are not demanding (but they could... More 

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 18, 2015

Rooms extremly small, hair dryer broken, look on the door broken, bed smell in the bathroom...shame, it could be a nice hotel as it has the best location on the ski slope. Breakfast was just ok, coffee machine is horrible, makes a bad coffe.

Was this review helpful? Yes 4
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 15, 2015

the worst impression is impolite and rude staff at the front desk, the older man sits, while paid accounts pay attention, the rooms are small, food is below average, much better to eat in any restaurant.

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed February 15, 2015

very bad, expect smonogo more !! unfairly high price .. and especially older man who works at the front desk! spa is great, but the service is not at its best! this money can be in the modem ski resorts!

Was this review helpful? Yes 6
Belgrade
Top Contributor
105 reviews 105 reviews
100 hotel reviews
191 helpful votes 191 helpful votes
4 of 5 stars Reviewed February 8, 2015

Very nice hotel with a friendly staff. Good things: Pool inside and outside with hot water which is very nice SPA facilities Proximity to main ski lifts, 100m away. Parking Free Wifi which is good strenght in public areas Nice cigar bar Breakfast and dinner overall ok but should be even better for the high price Ski rent and depot... More 

Was this review helpful? Yes 4
Perth, Australia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 26, 2015

Can I just say, wow!!! This place had amazing service! Two of the waiters were so polite I had to tip them well it was so nice to have such great service! Access to the slopes was fantastic, down the stairs and the ski lifts were right there! Food was great for breakfast and dinner and a really large selection.... More 

Was this review helpful? Yes 5
Belgium
Contributor
17 reviews 17 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed January 24, 2015

Really small rooms. Spa is not that clean. I dont know is it that they dont know how to do bussines or what? I just didnt feel like I am staying at 4* hotel. Was expecting much more for the price I payed. If they cannot change the size of the rooms, they should low down prices, and definitely put... More 

Was this review helpful? Yes 8
Durham, England, United Kingdom
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
161 helpful votes 161 helpful votes
5 of 5 stars Reviewed December 23, 2014

Super hotel offering all that a spa hotel should......great rooms and bathrooms, lovely central areas and great food. Staff are good, cleaners, waiters, management. Very close to all skiing etc and great for walking. A high-class place but the price is probably better than you expect and reasonable - make sure you use the facilities.

Was this review helpful? Yes 9
Belgrade, Serbia
Contributor
17 reviews 17 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 5, 2014

What you expect in Serbia? Surely not that Grand Hotel offer. Cosy and quiet and warm atmosphere. Food is very special, all best local food is served in hotel. And this food is very tasty! Staff are smiling and kind. Rooms are clean and confortable. There is spa, and it is very attractive to swim in outdoor pool when it... More 

Was this review helpful? Yes 10
Belgrade, Serbia
Top Contributor
107 reviews 107 reviews
42 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed October 26, 2014

I've been in this hotel for a conference with the company I worked for. Location is very nice, with nice forest around, yet a bit distant from Belgrade. It wasn't season, so I can't judge too much but the hotel and the surrounding are very nice. Hotel is pretty big and it took a while to discover how to reach... More 

Was this review helpful? Yes 9
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