We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sandals Emerald Bay Golf, Tennis and Spa Resort

Certificate of Excellence
Hotel website
Hotel deals
Queen's Highway, Emerald Bay, EX29142, Great Exuma (Formerly Four Seasons Resort Great Exuma at Emerald Bay)
Special Offer
Book Online & Save!!
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Sandals Emerald Bay Golf, Tennis and Spa Resort
View Map
Add Photo Write a Review

2,624 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    1,561
    655
    271
    84
    53
See reviews for
51
2,272
6
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (932)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (2624)
  • Mar-May only
    (783)
  • Jun-Aug only
    (726)
  • Sep-Nov only
    (504)
  • Dec-Feb only
    (611)
All months
Nassau, New Providence Island
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed at this unique and elite getaway of luxury and had a fabulous time from check-in to check-out! We were overwhelmingly pleased at the superb personalized customer service, and the jubilant smiles which seemed to be infectious. The property was immaculate which included a quiet area of relaxation for swimming and resting. The room was extremely... More 

Was this review helpful? Yes
Laguna Niguel, CA
Level Contributor
86 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Prior to this trip I checked these reviews almost everyday for 6 months. Based upon this information I remained open minded about the trip. I have waited 2 weeks to write this review in order to have everything 'sink in'. Dining The concierge failed to secure our three dinner reservations and forgot to tell us to book the Ocean Safari... More 

Was this review helpful? Yes 7
Princeton, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This was our third trip to a Sandals resort. Before this trip, we were Sandals fans and thought that it provides a guaranteed certain level of quality, service, and comfort. Now, we will pay a lot of attention to the problematic/negative reviews and will go back to some of the other resort companies that we enjoyed in the past. We... More 

Was this review helpful? Yes 8
Rayne M, Online Review Coordinator at Sandals Emerald Bay Golf, Tennis and Spa Resort, responded to this review

Hello, We regret if your stay at Sandals Emerald Bay was not completely up to your expectations. Especially since you have had wonderful vacations during previous visits to our other resorts, it is most disappointing if you feel your experience this time was not quite up to par. Our Butler service is usually a highly commended aspect of our resorts,... More 

Fort Pierce, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Initially some stumbles , but addressed and resolved. In a butler level room. Was large, comfortable and bar kept stocked. Initial problems were lack of front staff upon arrival early evening, and an uncharged telephone to contact the butler for 1st day.The golf course is a great experience as 6 of the holes on the back 9 are right on... More 

Was this review helpful? Yes 4
Rayne M, Online Review Coordinator at Sandals Emerald Bay Golf, Tennis and Spa Resort, responded to this review

Hello, Thank you for your review. It was a pleasure to welcome you to the breathtaking island of Great Exuma and we are so glad to hear that you enjoyed a lovely vacation at Sandals Emerald Bay! While we do apologize if there were any initial difficulties, we are truly grateful that you did not let it deter you from... More 

Show Low, Arizona
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We upgraded to a butler suite and it was well worth it. Nothing better than spending time on a beautiful white sand beach and having a butler bring you your drinks and snacks! The entire resort was super clean and ALL of the staff had excellent customer service. We will definitely visit Emerald Bay again!

Was this review helpful? Yes 8
Rayne M, Online Review Coordinator at Sandals Emerald Bay Golf, Tennis and Spa Resort, responded to this review

Dear James, Thank you for taking the time to review our resort. It was our pleasure to welcome you to Sandals Emerald Bay and we are thrilled that you had such a wonderful vacation experience! Our excellent resort team makes it their mission to ensure that each and every guest feels right at home while with us, so it is... More 

Central Mexico and Gulf Coast, Mexico
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

I had high expectations about this hotel, but I was disappointed about two main things: SERVICE: -------------- The staff showed a terrible attitude, it seems they don´t like to receive requests from the guests. BARTENDERS at the main pool were the worst, we had to wait at least 30 minutes (timed) to get a drink, even a beer!!! and the... More 

Was this review helpful? Yes 10
Rayne M, Online Review Coordinator at Sandals Emerald Bay Golf, Tennis and Spa Resort, responded to this review

Hello, We apologize if you were not completely satisfied with your stay at Sandals Emerald Bay. Guest satisfaction is always our top priority, and as such our staff members undergo over 100 hours of intense training yearly to ensure that we are providing excellent guest experiences, so we are deeply sorry if you feel our efforts were not evident during... More 

Chicago,IL
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our 2nd trip to Sandals Emerald Bay. Our first stay there a few years ago was in a one bedroom ocean view suite. At that time it was not a butler room. We loved the spaciousness of the room so when it came time to book again, we knew we wanted another one bedroom suite and we really... More 

Was this review helpful? Yes 26
Rayne M, Online Review Coordinator at Sandals Emerald Bay Golf, Tennis and Spa Resort, responded to this review

Hello there, We are so delighted that your stay at Sandals Emerald Bay was nothing short of outstanding! It seems like you absolutely savoured every moment of your trip - whether it was relaxing at our resort and enjoying our wonderful facilities, or exploring the breathtaking islands of The Bahamas and getting a taste of the Bahamian culture. Reviews like... More 

Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a wonderful time. My S.O. and I chose a mid-level room and it was beautiful. The beach was beautiful and all of the included activities were available. The food was far better than we expected. I would absolutely love to go back!

Was this review helpful? Yes 4
Rayne M, Online Review Coordinator at Sandals Emerald Bay Golf, Tennis and Spa Resort, responded to this review

Hello there, Thank you for your review. It is excellent to see that your stay at Sandals Emerald Bay was so wonderful from start to finish! We always strive to go above and beyond to ensure that our guests have an outstanding experience with us so we are overjoyed to know that we exceeded your expectations in every way. Feedback... More 

Phoenix, AZ
2 reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago

If you are looking for an awesome vacation, go to Sandals Emerald Bay! We were there from Aug 12 thru 19th. The weather was perfect, the ocean was gorgeous, the trip so relaxing. On this trip we opted to get the Butler Service (best decision). We were welcomed to this amazing resort by our Butler Treco. I can't imagine going... More 

Was this review helpful? Yes 3
Rayne M, Online Review Coordinator at Sandals Emerald Bay Golf, Tennis and Spa Resort, responded to this review

Hello and thank you for sharing your awesome experience with us. We are overjoyed to read that your stay with us was so incredible! As a resort that aims to create the perfect romantic getaway for couples, we could not be happier to note that every moment of your trip was simply spectacular. It was particularly kind of you to... More 

Orlando, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here July 22-29 for our 14th wedding anniversary, and we loved every minute of it. We were staying on building 7, 3rd floor and had a wonderful beach view. Thank you January! We are not high maintenance people, and being on that turquoise beach from 9a-5p underneath an umbrella was our personal heaven on earth! We would order... More 

Was this review helpful? Yes 2
Rayne M, Online Review Coordinator at Sandals Emerald Bay Golf, Tennis and Spa Resort, responded to this review

Hello there, We are glad that your anniversary at Sandals Emerald Bay was so stellar from start to finish! What better way to celebrate love and life than by enjoying a luxurious getaway together in one of the most beautiful locations in the world. At Sandals resorts this is exactly the kind of experience we wish for all of our... More 

Hotel Review Summarization

What travelers say

  • Drunken duck(85)
  • Il Cielo(52)
  • Golf course(49)
  • Very nice(38)
  • Italian restaurant(36)
  • Butler service(34)
  • Main pool(28)
  • Very good(23)
  • Water sport(20)
  • Quiet pool(17)
Questions? Get answers from hotel staff and past guests. Ask a question

2,882 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2804)
Viewed
View from room (175)
Viewed
Pool/beach area (802)
Viewed
Room/suite (356)
Viewed
Hotel & grounds (501)
Viewed
Family/play areas (15)
Viewed
Bathroom (50)
Viewed
Dining (180)
Viewed
Business center/function rooms (8)
Viewed
1:55
Videos (1)
Viewed
Other (716)

Management photos: Courtesy of the property manager

Viewed
All management photos (78)
Viewed
Pool/beach area (10)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (12)
Viewed
Room/suite (8)
Viewed
Dining (6)
Viewed
Other (40)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Great Exuma
10.5 mi away
Club Peace & Plenty Exuma Island
12.4 mi away
St Francis Resort
St Francis Resort
#2 of 8 in Great Exuma
5.0 of 5 stars 158 reviews
0.0 mi away
Hilton At Resorts World Bimini
Show Prices
Show Prices
Show Prices
0.3 mi away
Grand Isle Resort & Spa
Grand Isle Resort & Spa
#1 of 8 in Great Exuma
5.0 of 5 stars 560 reviews
2.9 mi away
Exuma Palms Hotel
Exuma Palms Hotel
#6 of 8 in Great Exuma
4.5 of 5 stars 160 reviews
10.9 mi away
Hideaways at Palm Bay
Hideaways at Palm Bay
#1 of 1 in George Town
4.5 of 5 stars 400 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay