We booked 7 days "all inclusive" with this property through a travel agency. The worst mistake ever made. From the moment of getting our "special" fancier wristband we were treated with all exclusive. The buffet is for breakfast only with very limited choices, 2restaurants to choose for dinner one is closed at least once a week, you dress up for... More

Christian at the Prop Club was an amazing host. She took customer service to a whole new level! Catherine and Dwain worked the pool bar like true professionals. They made our vacation. Def will come here again. Thank you for the great staff. More

My husband and I booked a 5 day vacation through the hotel website a couple of months ago. A couple days ago my husband lost his job and we were no longer able to make the trip, devastating as it was. When I called "Expedia/Worldwide Travel Exchange" I was told that I was going to be charged $350 to cancel... More

This resort was gorgeous! Rooms were spacious, clean and very nice. Our boat came in early morning and our room was ready for us when we got there - big plus! We got this as part of those packages where you have to go look at properties while staying in Florida (which we had already done ) so this resort... More

We never ate at any of the resort restaurants but our room was clean and inviting. Good water pressure in the shower and a nice island view. The pool was a bit cold but it was nice having the beach right there. The only downside was the hot tub. It was a bit dirty and there wasn't enought water in... More

Just returned from a 4 night visit the first week of Feb. stayed in a ninth-floor, ocean view room. had a great package deal with Vision Air. strengths: great view from the room....the sunrise was gorgeous, clean/well-maintained room, comfortable beds, very nice pool/beach, friendly staff, free wireless, nice fitness center, and right across the street from the market with restaurants/shopping.... More

This lovely property was a joy and a surprise. Beautiful water views with infinity pools, wildlife, and well-kept property. Room was very nice. We had a "marina view" on the 7th floor of the main building, which was fine, except for the mild annoyance of the air conditioning units always running on the roof several floor below us. We would... More

Positives: Awesome view from room of beach and property. HUGE sliding doors and high ceilings onto balcony. Floors 5 thru 10 best views since palm trees obstruct view lower. Free internet access a big plus, bring your MagicJAck to avoid high roaming fees from your mobile phone or international calling from room. Pools were too cold to swim in but... More

We just returned from a 5 nights stay at Grand Lucayan. The hotel location is perfect across the street from the Marketplace and right on the beach. We stayed in the one of the island view rooms and it was perfect. The room was on the 4th floor, facing the tennis courts. It was very quiet, there was no noise... More