We booked our stay here as a package through Discovery Cruiseline. The price was very affordable so we were somewhat skeptical, but it turned out to be a fantastic trip. The hotel was very nice, the pools were large and clean and the beach was amazing. This resort had a good family atmosphere and was really very quiet during our... more

I visited the Sheraton Grand Bahama Island Resort at Our Lucaya from June 26th to the 29th 2009. I arrived before check in time and my room was not ready, so I checked my bags, had lunch and checked email, using the complimentary Wi-Fi in the lobby. After 90 mins or so, my room was ready. I was not really... more

My family (4 adults and 3 teenagers) spent 5 nights at this hotel June 18-22, 2009. It was one of the most beautiful areas we have stayed. The grounds and hotel were immaculate. The people were beyond friendly. They seemed like they were generally happy that we were there, not just bringing them business. The pools were so clean, warm... more

My husband died just before Christmas and left a little bit of money so I decided to take my family on a "trip of a lifetime" and booked this hotel with Virgin. What a disappointment. The room I was put in with my 3 year old grandchild overlooked the air conditioning units and was very noisy and despite the hotel... more

Well, what can we say about our stay at the Sheraton Lucaya Resort, apparently not enough good things. My husband and I stayed here for 5 nights and 6 days. We were instantly not impressed by the outdated and rundown hotel. The staff was useless. They worked at the hotel just to fill the hotels uniformed orange suits up because... more

My husband and I go to this hotel at least once a year. We love it. I've read reviews stating the staff was rude and the hotel dirty and I think - "where did they go?". The view from both the pool and ocean front rooms is breathtaking. The pools are awesome and if you don't get enough from the... more

I was concerned that the hotel staff would be not as nice as I'd experienced on prior visits after reading a few posts recently on this site. Please be assured that every person was wonderful at the hotel. I never met anyone rude at all. I've never met any nicer people in any of my travels and I've been in... more

My husband and I went to Freeport for 2 nights as a quick getaway from South Florida. We decided to stay at the Sheraton because we got a pretty good deal online. The hotel is a quick 10 minute drive from the airport. When we arrived, we checked in without any problems and went straight to our room. It was... more

Hotel very comfortable. Beach - nice white sand but small. Slightly ominous sign at end of beach "You are now leaving the resort at your own risk". We were all inclusive which is probably worth it. Quoted prices are quite expensive, Lucaya port is across the road and there are some restaurants there but they all seemed very quiet. Have... more