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Grand Lucayan, Bahamas

4.0 of 5 1 Sea Horse Road | Lucaya, Freeport, Grand Bahama Island
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Grand Lucayan, Bahamas
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Grand Lucayan, Bahamas
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1,769 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just off shore from this resort is some of the prettiest water you'll find. There's coral, starfish, spotted rays, and water so clear you can see it all almost no matter how deep. The resort really takes advantage of it, with great views in the ocean-front rooms and a pool that snakes along the water. The lobby and rooms are... More 

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Winnipeg, Canada
2 reviews
5 of 5 stars Reviewed yesterday NEW

We stayed at the Grand Lucayan from February 7 to 21, 2015 and had a wonderful time. The ocean view room had a breathtaking view. The beach was fantastic. The location to the airport and the market was so efficient. The staff were all exceptionally friendly. Big Kudos go out to our new friends - Daniel, Racquel, Kendrick and Gerard... More 

Was this review helpful? Yes 1
Hickory, North Carolina
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed yesterday NEW

This was our first trip to the Bahamas and we enjoyed it so much. The rooms were clean and our view on the 8th floor was perfect. The restaurants on the resort were not great, but the atmosphere and the people were fantastic. Everyone we encountered was very friendly and eager to help. I would stay at this resort again... More 

Was this review helpful? Yes 1
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

One of the more popular hotels for those staying in Freeport. Large hotel and caters to conventioneers as well as families. Overall a positive experience. The facility itself is decent. Would consider food options outside of the hotel just across the street in Port Lucaya marketplace. The pool is nice and the beach is readily accessible. The rooms are fairly... More 

Was this review helpful? Yes 3
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

We stay at Grand Lucayan for a week in February, nice resort , great location right on the ocean, beautiful beach. We requested high floor ocean view room - totally worth little more money. We also did all inclusive package which was convenient for us. There are few restaurants on the premises, one buffet style, two that you need reservation... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

We have been to the Grand Lucayan twice. We have also stayed at another hotel. The Grand Lucayan is still our favorite!The staff is helpful and friendly. They actually remembered us!The check in a little long and the room was not ready but that is about the only complaint I have. The oceanfront view room with a balcony is stunning.... More 

Was this review helpful? Yes 1
Kiel, Germany
Reviewer
5 reviews 5 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I visited with my family the Grand Lucayan in Dec 2014 for a weekend. We booked a room with city view. After we checked in, the receptionist gave us an upgrade for a room with ocean view and this for free, because they saw my father is handicapped. Thank you very much for this once again! We appreciate that! A... More 

Was this review helpful? Yes 3
Essex
Top Contributor
105 reviews 105 reviews
36 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Check-in formalities (in the rather Grand Manor House area of the hotel) were quickly & pleasantly despatched, including the issue of a wrist band that forms part of the on-site security. The room had a King sized bed, with good quality linens, & was quite spacious. It was nicely decorated & has a generous list of facilities. Safe, TV, Fridge,... More 

Was this review helpful? Yes 3
Lynchburg, Virginia
Top Contributor
62 reviews 62 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

This is a beautiful resort right on the beach... The pools are amazing... However, I cannot justify that it is such an amazing hotel because of the absolute horrible customer service. It was the WORSE hotel I have ever been to for customer service. We felt like the staff did not care at all about anything we asked about or... More 

Was this review helpful? Yes 6
Grande Prairie, Canada
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 days ago NEW

First time on Grand Bahama Island this hotel was quiet, well equipt & clean clean clean Food was good too. No entertainment or heated pools but staff was very friendly, easy check in and out and easy to get around. This is the small issue - we bought an all inclusive package through Sunwing which we usually do on all... More 

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Very nice(31)
  • Ocean view room(21)
  • Market place(21)
  • China Beach(17)
  • Great time(9)
  • Infinity pool(8)
  • Hotel staff(6)
  • Ocean views(5)
  • Celebration cruise(4)
  • CUSTOMER SERVICE(3)

Additional Information about Grand Lucayan, Bahamas

Address: 1 Sea Horse Road | Lucaya, Freeport, Grand Bahama Island
Phone Number:
Location: Caribbean > Bahamas > Grand Bahama Island > Freeport
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Lucayan, Bahamas 4*
Number of rooms: 542
Reservation Options:
TripAdvisor is proud to partner with Expedia, Caribbean Online Mgt Corp., Booking.com, BookIt.com, Hotels.com, Splendia, Orbitz and Odigeo so you can book your Grand Lucayan, Bahamas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Lucayan, Bahamas Hotel Freeport
Sheraton Grand Bahama Island Our Lucaya Resort
Radisson Freeport
Lucaya Sheraton
Sheraton Our Lucaya
Sheraton Bahamas
Grand Lucayan, Bahamas Freeport, Grand Bahama Island
Hotel Style:
#2 Top resorts Hotel in Freeport
#2 On the Beach Hotel in Freeport
#3 Romantic Hotel in Freeport

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