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Grand Lucayan, Bahamas

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1 Sea Horse Road | Lucaya, Freeport, Grand Bahama Island
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Grand Lucayan, Bahamas
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Grand Lucayan, Bahamas
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1,897 reviews from our community

Traveler rating
    660
    711
    299
    136
    91
See reviews for
538
795
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103
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (748)
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Winnipeg, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Returned a week ago from the Grand Lucayan and although our vacation was enjoyable, the reviews we had read on TA were largely correct. The resort is impressive looking and the pools and beach were lovely. Not enough umbrellas for shade and there was the scramble every day while people rose earlier and earlier to snag one (and for the... More 

Was this review helpful? Yes 2
Bratislava, Slovakia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

I think that the main reason for choosing this hotel was the bargain deal I found on the hotel website. Although I read many negative reviews of this hotel I thought that perhaps some of the visitors are just too picky. Honestly, I think they were not picky at all. In my opinion the hotel is just not managed well.... More 

Was this review helpful? Yes 2
Aiken, South Carolina
Top Contributor
50 reviews 50 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We took a local taxi to this resort, paid $10 per person round trip and $15 each for a day pass at this resort. Simply beautiful and clean. Beach was fantastic as well as the pools. We were on a cruise and this gave us a nice beach break.

Was this review helpful? Yes 7
Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed here when it was a Westin property. Beautiful setting on the beach.However; carpets need replacing, fresh coat of paint despartly needed, bathrooms need updates, rust on tiles and in corners.

Was this review helpful? Yes 1
Saint Paul, Minnesota
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We travelled in a package deal with the Grand Celebration ship. We spent two nights at the Grand Lucayan resort. The resort was prepared for the check-ins, which were handled at the Convention Center. We were able to have tea, coffee and lemonade while we were waiting in line. Due to the number of people from the ship, it probably... More 

Was this review helpful? Yes 6
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hello Kathy C, It is so wonderful to hear you had such an amazing vacation. Thank you for sharing your experience with us, and thank you for your kind words about our staff and property. It was a pleasure having you and I hope you will stay with us again sometime. :-) Sincerely, Bernadette Arty, Director of Guest Services More 

Calgary, Canada
1 review
3 of 5 stars Reviewed 6 days ago NEW

Booked two rooms in April 2015 for $139.50 per room. But wait! When we got the bill the $139.50 was actually $207.22 USD!! I know there are room taxes everywhere but this hotel/resort likes to nickel and dime to a whole new level. Here are the extra charges: VAT @ 7.5% = $10.46, Room Tax @ 8% = $11.16, Service... More 

Was this review helpful? Yes 1
Sudbury, Canada
Contributor
12 reviews 12 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We just returned from a 7 night AI stay at the Grand Lucayan, having visited from April 5-12. I chose this resort in an effort to try something a bit different that the typical Cuba/Mexico/Dominican AI's, I was hoping to visit an area with a bit more culture and less tourist trappish. We flew Sunwing, which was seamless other than... More 

Was this review helpful? Yes 4
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hello whippetlovr, Thank you for spending your vacation with us! I would like to apologize for your experience at check- in and at Irises. We pride ourselves on delivering an amazing vacation experience and it sounds like yours did not meet your personal expectations. Thank you for sharing your feedback, and I will pass along your comments to our management... More 

2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

First I want to start off by saying that I am in my mid 20's and 6 months pregnant. (Everyone knows how hard it is to keep a pregnant woman happy! -joke). My husband and I booked this trip through CheapCaribbean.com which I HIGHLY recommend 5 months in advance. I read reviews about Freeport and this resort for weeks and... More 

Was this review helpful? Yes 5
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hello mj00614, Thank you so much for sharing your experience with the TripAdvisor community. I am so pleased to read that you and your husband had such an amazing time while at the resort enjoying the beautiful beach and great scenery. I would also like to thank you for the kind words regarding our staff members. They really do work... More 

Little Rock, Arkansas
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Companion and I found ourselves here after 4 days on a "time share" vacation. Following the other cattle from the Grand Celebration cruise ship, we stood in line to pre check in and not be allowed to room for 4 hours. Could there not be a better way to make this happen?? Luggage was stored until the room was ready... More 

Was this review helpful? Yes 1
Brunswick
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I We went on a cruise with our teenage son on the Grand Celebration and we stayed at Grand Lucayan. The check in process was a little too long, but the hotel held our baggage in a secure location. After the check in process we had to wait for our rooms until 3:00pm, we were able to... More 

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Hotel Review Summarization

What travelers say

  • Very nice(26)
  • Market place(18)
  • Ocean view room(15)
  • China Beach(11)
  • Great time(7)
  • Infinity pool(6)
  • Celebration cruise(4)
  • Hotel staff(3)
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