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Grand Lucayan, Bahamas

4.0 of 5 1 Sea Horse Road | Lucaya, Freeport, Grand Bahama Island
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Grand Lucayan, Bahamas
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Grand Lucayan, Bahamas
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1,650 reviews from our community

Traveler rating
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    69
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (645)
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Brandon, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Our stay at this resort is December 20 - 27, 2014 (Rooms 615/617). First off, we travel to the Caribbean at least once every year. This is our first time in the Bahamas and our trip was researched for months before deciding on a destination. We chose the Grand Lucayan based on location, seasonal temperature, beach, and the ability to... More 

Was this review helpful? Yes 4
Toronto, Canada
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 5 days ago NEW

We arrived on Wednesday and are here till the 24th. We were offered a king room on the far corner of 9th floor. The room was farthest from the elevator which was not convenient when traveling with a young child. I requested a new room and was given a room with two double beds on the same floor on the... More 

Was this review helpful? Yes 3
Toronto
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We have stayed at this hotel before but at the time, they did not offer an all-inclusive option. Recent reviews have covered a lot of the required information but I'll reiterate and try to add on whenever possible. I should preface this whole review by stating that if you have traveled to other all-inclusive resorts in the Caribbean, your experience... More 

Was this review helpful? Yes 12
Newbury, United Kingdom
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I spent the first week of December at the hotel (part work, part holiday). We started on a 4th floor Island View room which overlooked the road and a large, noisy air conditioning truck. The noise of which was only drowned out by the fridge. We upgraded to an Ocean View room on the 7th floor which offered great views.... More 

Was this review helpful? Yes 4
Toronto
Contributor
11 reviews 11 reviews
11 hotel reviews
205 helpful votes 205 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I booked this vacation 3 days before arriving so my research was limited. I couldn’t find any details about the all-inclusive plan on TA. Glad that there have been a few since then and I will also add my 2 cents worth. It was a quick 2 ½ hr flight from Toronto and the airport bus transfer takes only 10-15... More 

Was this review helpful? Yes 6
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

First, I would like to thank you for taking the time to write us a review! I really appreciate the feedback and I will share your comments with our management team. Secondly, I’m pleased to hear our front desk upgraded your room, but I want to apologize for the burnt bulbs and the issues in your bathroom. I will notify... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice room nice terrace with amazing view love the infinity pool the market place across the street is very convenient for shopping and choice of restaurant love everything about this place...I will come back soon. .

Was this review helpful? Yes 2
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hello Natalie G, Thank you so much for a 5 star review!!! It is greatly appreciated. I'm so happy to hear that you enjoyed the property and will be back again.Please keep an eye out on our website for special offers.Thanks again for a great review. :) Sincerely, Bernadette Arty, Director of Guest Services More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The people are soooo nice!!! There is so much to do and see!!! 3 days just wasn't long enough. Next time, a week!!😝 The hotels private beach was breathtaking! I could have gone without the 'pushers' but understand, it's a way of life.

Was this review helpful? Yes 2
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hello adelitawinerita, I want to start off by saying thank you so much for such a kind review and 5 star rating!!! It makes me so happy to know Grand Lucayan has left such a lasting impression with you. I would also like to thank you for such kind words about our staff. And yes you are right 3 days... More 

Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Beautiful location; great beach; loved the people. Hotel was fairly empty, rooms were nice but getting a little outdated. Food was good, what you would expect. Liked China Beach the best, Churchills was not worth the upcharge. We did not like having to sign a tab for every expense since we were all inclusive guests. Uncomfortable and unnecessary. We took... More 

Was this review helpful? Yes 1
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hello amrindy, Thank you for writing us a recommendation and for providing us feedback. It is great to hear you enjoyed your stay as well as the food at China Beach. I will be sure to let Grovenor know how much you enjoyed taking tennis lessons with him. I hope you will visit us again soon! Sincerely, Bernadette Arty, Director... More 

Richmond
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

The Grand Lucayan has pools, a beautiful beach, and large rooms. Air conditioning is NOT a window unit and works well. A lovely balcony and large bathroom are part of the ample room. The property is large with a starbucks cafe, a great workout facility/spa, and plenty of walking area. It is located very close to the casino and shops... More 

Was this review helpful? Yes
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hello shebalillie, Thank you so much for rating us on TripAdvisor! It's wonderful to read you enjoyed Grand Lucayan so much. We appreciate your kind words and we hope you can visit us again soon. Sincerely, Bernadette Arty, Director of Guest Services More 

Yulee
Contributor
12 reviews 12 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not a terrible hotel by any stretch. Lobby & entryway are very nice. As was the pool & grounds. The building was well kept on the outside. The room, however, was very dated. Needed new carpet, bathtub insert or replacement. Our room had some kind of water leak that maintenance could not seem to correct. And worst of all in... More 

Was this review helpful? Yes 2
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hello Alan G, Thank you for taking time to reach out to us regarding your recent stay. To begin, I want to say how happy I am you enjoyed the resort itself as well as the beautiful beach. I also would like to take this opportunity to apologize for your experience with your room. I wish we could have made... More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(36)
  • Ocean view room(26)
  • Market place(22)
  • China Beach(20)
  • Great time(9)
  • Infinity pool(8)
  • Hotel staff(6)
  • Ocean views(5)
  • CUSTOMER SERVICE(4)
  • Celebration cruise(4)

Additional Information about Grand Lucayan, Bahamas

Address: 1 Sea Horse Road | Lucaya, Freeport, Grand Bahama Island
Phone Number:
Location: Caribbean > Bahamas > Grand Bahama Island > Freeport
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Lucayan, Bahamas 4*
Number of rooms: 542
Reservation Options:
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Also Known As:
Grand Lucayan, Bahamas Hotel Freeport
Sheraton Grand Bahama Island Our Lucaya Resort
Radisson Freeport
Lucaya Sheraton
Sheraton Our Lucaya
Sheraton Bahamas
Grand Lucayan, Bahamas Freeport, Grand Bahama Island
Hotel Style:
#2 On the Beach Hotel in Freeport
#2 Top resorts Hotel in Freeport
#3 Romantic Hotel in Freeport

1,532 photos of this hotel

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Amenities (43)
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Beach (18)
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Deluxe Marina View (16)
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Deluxe Ocean View (17)
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Lanai Suite (9)
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Lighthouse Pointe 2BR suite (15)
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Prime Minister's Suite (20)
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