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Grand Lucayan, Bahamas

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1 Sea Horse Road | Lucaya, Freeport, Grand Bahama Island
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Grand Lucayan, Bahamas
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Grand Lucayan, Bahamas
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1,844 reviews from our community

Traveler rating
    653
    689
    284
    132
    86
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514
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101
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (727)
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    (518)
  • Jun-Aug only
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Innisfail, Canada
1 review
1 of 5 stars Reviewed yesterday NEW

Our honeymoon to the Grand Lucayan was horrible!! We will never go back! Pros: Beautiful view, beautiful beach. Highly recommend walking east down the beach (towards the Marina entrance) for a "private" beach feel. Con: EVERY SINGLE TIME we ordered food/drink we had to sign a receipt. This was when we found out this “All Inclusive Resort” was nothing more... More 

Was this review helpful? Yes 2
Kansas City, Missouri
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed yesterday NEW

Let me start out on a positive, and say that the grounds were very well maintained. They have a nice pool and beach area, and it's maintained and groomed every morning. The hotel is in need of a SERIOUS upgrade. Carpets in the hallways are stained, hot water takes forever to run, AC is a little diluted. The rooms are... More 

Was this review helpful? Yes 1
Point Pleasant, New Jersey
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

The hotel and location itself is awesome. great views, across the street from downtown, great pool. but be prepared to spend your vacation waiting in line. once we arrived, we waited in a room for 2 hours to get the wristband that gives you access to the resort. On the way out, we were told to talk to the front... More 

Was this review helpful? Yes 2
vancouver, b.c.
Top Contributor
55 reviews 55 reviews
27 hotel reviews
177 helpful votes 177 helpful votes
4 of 5 stars Reviewed yesterday NEW

A sign of a good holiday is when you never want to leave. Although I had some trepidation after reading the mixed reviews and was worried about trying out a new resort, I’m so glad we made the decision to go to the Grand Lucayan. We went to the Excellence Playa Mujeres on our last two “suncations” and knew that... More 

Was this review helpful? Yes 2
1 review
3 of 5 stars Reviewed 2 days ago NEW

The hotel, pools, restaurants and grounds are very nice. However, the admin and management side of the business has a lot of processes it needs to put in place to be a class act. The checking in process was by far the most frustrating and tinme consuming place of any hotel or even cheap motel I have ever visited. It... More 

Was this review helpful? Yes 1
Fsj
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Well as per usual we were apprehensive after reading some of the reviews, but from the time of arrival until checkout we felt welcomed, accomodated and felt we received pretty good service from the majority of staff here. Our ocean view suite was SWEET...our housekeeper was great and even days we did not take service she met us with water... More 

Was this review helpful? Yes 2
Hilliard, Ohio
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I called about 4 days before our cruise ship arrived and asked if we could get a day pass there. The woman said absolutely and the price was great. about $16 per adult and half of that for kids. We took a taxi there on the day we ported and much to our dismay they wouldn't let us in! The... More 

Was this review helpful? Yes 4
Ottawa, Canada
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Many thx to the Ben Davis team .....never sleep ......our vacation met all our expectations our check in stated 3 PM although we arrived early we maintained our checkin time as our contractual agreements stated. Will be back We know what's to expect enjoyed the food and beach envious of the Bahamians population working this resort we encountered all worthy... More 

Was this review helpful? Yes 3
Burnaby, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

-Beautiful long beach front, nice ocean entry -Not enough shade could be found on the beach or at the pool, very limited amount of umbrellas -The food was excellent in all the restaurants, much better than we were expecting - We opted for the all inclusive option and it was money well spent - We had a beautiful room on... More 

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Hollywood, Florida, United States
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We spent 2 nights at Grand Lucayan as part of a cruise package. We had read the reviews about the absurd amount of time it takes to check in and prepared ourselves with a fully stocked beach bag so we wouldn't have to lose precious vacation time if the lines were long. Fortunately, our check-in was quick and our room... More 

Was this review helpful? Yes 5
Hotel Review Summarization

What travelers say

  • Very nice(30)
  • Market place(20)
  • Ocean view room(17)
  • China Beach(15)
  • Great time(8)
  • Infinity pool(8)
  • Hotel staff(6)
  • Celebration cruise(4)
  • Resort fee(3)
  • Friendly and helpful(3)
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Beach (18)
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Deluxe Marina View (16)
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Deluxe Ocean View (17)
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Lanai Suite (9)
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Lighthouse Pointe 2BR suite (15)
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Pool (15)
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Prime Minister's Suite (20)
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The Hotel (40)

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