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Grand Lucayan, Bahamas

4.0 of 5 1 Sea Horse Road | Lucaya, Freeport, Grand Bahama Island
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Grand Lucayan, Bahamas
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Grand Lucayan, Bahamas
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1,618 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boynton Beach, Florida
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I had the most incredible experience at the Grand Lucayan. I stayed an entire week to celebrate my wedding with family and friends coming in from all over the world. It is never easy to accommodate 60 plus people. The first welcome dinner was at Iries with 30 guests. The service and food couldn't have been better. Daniel made sure... More

Was this review helpful? Yes 1
Freeport, Grand Bahama Island
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Well first of all, i waS in a party of four.. we arrived a tthe resort to attend a comedy show.the whole set up of the ball room was amazing. The resort had two full bars set up in the foyer and Two on the inside. and would you believe even a Sushi Station? of course we were in our... More

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Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hello Sherry S Thank you for your great review !!!!! I'm so happy to hear you had such a good time and enjoyed the comedy show. Thanks again for your kind review. Sincerely, Bernadette Arty, Director of Guest Services More

Coquitlam, Canada
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were on the Nov 1 inaugural flight from Vancouver to Grand Bahama. The flight via Calgary was good. Not quite full. We were served a hot meal, champagne, wine with refills and inflight entertainment. Flight attentant service was good. Seating a tad close together for long legs but I survived. We arrived to a red carpet welcome. As we... More

Was this review helpful? Yes 5
Orlando, Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We recently returned from a long weekend with nearly 60 friends and family members. Everyone truly enjoyed the weekend. The beach and pool area are absolutely beautiful; very relaxing with top notch scenery. The marketplace across the street has everything including great restaurants, bars & shopping. It's helpful to find the liquor & grocery store for in room supplies and... More

Was this review helpful? Yes 1
Johannesburg
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is a complete gem, the scenery from the sea facing rooms is simply breathtaking. The hotel staff is very friendly and we were checked in quite quickly and efficiently. We chose the all inclusive package which included almost all the costs while at the resort. The resort has a slice of it's own beach, the breakfast menu is... More

Was this review helpful? Yes 2
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hello Treasure K Thank you for rating us a 5 star!!! It is greatly appreciated..It is so great to hear that you enjoyed your time at our resort. Thank you so much for the kind comments about our hotel staff. Keep a look out on our website for special offers and I look forward to your return! :-) Sincerely, Bernadette... More

Yardley, PA
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Breathtaking views -- really! Beautiful grounds, accommodating staff. Rooms well kept & clean. Ocean views are breathtaking! Views of the Marina are excellent though. Great value!!!! Food is decent, but much better across the street in Port Lucaya -- many restaurants and cuisine's to choose from and pricing is reasonable. Only negative is the number of extra charges on our... More

Was this review helpful? Yes 2
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hello dtchs Thank you so much for taking the time to review us on TripAdvisor!!! I am happy to hear that you found the resort to be very clean and a great value! I am so glad you had an awesome experience and that you loved the ocean views! As for the extra charges when you book directly with Grand... More

Great Abaco Island
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent my birthday here, I could not have had a better weekend and birthday....I will be back again.......In the nearer future..Front desk staff were awesome. I did not eat in the restaurants on site so I can not comment on their service.

Was this review helpful? Yes 3
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hello travelinB123 Thank you so much for your 5 star review on TripAdvisor!!!! It is very much appreciated. First I would like to say from all of us here at Grand Lucayan Happy Birthday!! I'm really happy we were able to be apart of your special weekend!!!! I would also like to thank you for you kind comment about our... More

2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed at this hotel Nov 1-8, 2014. The check in was a nightmare! No one seemed to know what they were doing and it took an average of 15 mins to check in one party. Our room was not ready when we arrived at 6pm and, in order to get the king bed we had requested, we waited 1.5... More

Was this review helpful? Yes 3
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hello Sarah D Thank you so much for taking the time to review us!!!! Although we had a rocky start I'm so happy we were able to redeem ourself and provide you with a wonderful vacation. I'm really glad you enjoyed your room and the beautiful view. I'm so happy you had a great stay! We would love for you... More

Nassau, New Providence Island
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I would not stay at this hotel again. My class and I decide to go to Freeport for our tourism class project. We made reservations and paid from a month before. Got there and wasn't able to check in until late at night, hours later. The staff are very rude and are not helpful at all. There were extra fees... More

Was this review helpful? Yes 3
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hello MHanna868 Thank you for taking time to share with us your concerns during your stay. I would like to take this opportunity to apologize for your experience at our resort and with our staff. Our check in time is at 3PM. Normally we are capable of having all our guests assigned to their rooms by then. I am so... More

Buckeye Country
Top Contributor
55 reviews 55 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

Day pass was $15/pp for the day. Gives you access to pools, beach, chairs. (Bring your own towels as non are provided. We brought ours from the cruise ship.) Easy access from the port via shuttle $10 roundtrip/pp and it drops you off in front of the casino. Walk through the casino, turn right and go to the security gatehouse.... More

Was this review helpful? Yes 1
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hello lmhickerson Thank you for a great review!! I'm really glad to hear you enjoyed your day pass at the resort enjoying the beach and good food.. I hope next time you can stay longer. Keep a look out on our website for special offers. Sincerely, Bernadette Arty, Director of Guest Services More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(36)
  • Ocean view room(26)
  • Market place(22)
  • China Beach(20)
  • Great time(9)
  • Infinity pool(8)
  • Hotel staff(6)
  • Ocean views(5)
  • CUSTOMER SERVICE(4)
  • Celebration cruise(4)

Additional Information about Grand Lucayan, Bahamas

Address: 1 Sea Horse Road | Lucaya, Freeport, Grand Bahama Island
Phone Number:
Location: Caribbean > Bahamas > Grand Bahama Island > Freeport
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Lucayan, Bahamas 4*
Number of rooms: 542
Reservation Options:
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Also Known As:
Grand Lucayan, Bahamas Hotel Freeport
Sheraton Grand Bahama Island Our Lucaya Resort
Radisson Freeport
Lucaya Sheraton
Sheraton Our Lucaya
Sheraton Bahamas
Grand Lucayan, Bahamas Freeport, Grand Bahama Island
Hotel Style:
#2 On the Beach Hotel in Freeport
#2 Top resorts Hotel in Freeport
#3 Romantic Hotel in Freeport

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Deluxe Marina View (16)
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Lighthouse Pointe 2BR suite (15)
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