When a friend & I stayed in 2006, we were glad we didn't have our husbands with us as they WOULD NOT have stayed there. At the time, it was clean & we figured we wouldn't be in the room much so we stayed...my friend insisted on the "UPGRADE" from Security Travel again, which is a total rip-off...so after reading... more

I don't know if there is another Redwood on Grand Bahama or not, but the one we stayed at was an absolute dump. If you just need a place to leave your bags I guess it's OK, but if you plan to sleep or shower I recommend looking elsewhere. We, too, were offered the "upgrade"from Security Travel. The location is... more

The Redwood was suppose to be an "upgrade" from Bell Channel with Security Travel. I would have hated to see what it was like. We arrived there April 4th, and were very disappointed. Our room had ants in it, the bathroom was worse than a truck drivers shower area, the door had no seals on it so bugs or worm... more

we traveled to the bahamas on our vacation,expecting at least,a clean room for the value. what we found was a filth,dirty.mold infested room with broken bathroom fixtures,falling apart bedroom furniture,mold growing through the room.,including the curtains,which did not close all the way. there were bugs everywhere,in every room, for the same value we found another hotel which were acceptable standards.... more

If you are looking for a five star hotel, Redwood Inn is not for you, but if you are looking for a great! staff that really welcomes you to the Grand Bahamas then this is the place for you. The hotel is very inexspensive and in walking distance to the beach, eatries and the market place! (shopping). The Redwood staff... more

The Redwood, what a friendly place to stay !!!My son and I stayed at the Redwood in september 2007. At first we were not sure if this was the place to stay, but after meeting Sean the hotel manager, and Tanya who worked the front desk, they made us feel special, and very welcome. They treated us like we were... more

My wife and I (newly weds) got this "Great Upgrade Deal" through Security Travel which landed us at the Redwood Hotel. In all honesty they should change the name from Redwood to "Deadwood". When we arrived we were informed, by the desk clerk, that it was not a five star hotel. He told us that it wasn't even a one... more

we did the security travel upgrade also.we felt how much worse can we get hammered on this "free" upgrade? well as it turned out the hotel isn't the greatest but i've stayed in worse and the maint. man and those in the office were nice.however that guy that rents scooters in there parking lot really worked me over. i admit... more

Secutiry Travel Agency told me I won a trip to the Bahamas, but then was told my hotel was not near anything for tourist to do, so I could get a location upgrade to be near activities where Redwood was located. Location okay, but accommodations were not enjoyable at all. Our shower door had rusted off and the rusty frame... more