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Viva Wyndham Fortuna Beach

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Doubloon Rd. & Churchill Dr., Freeport, Grand Bahama Island
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Viva Wyndham Fortuna Beach
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3,318 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Philadelphia, Pennsylvania
2 reviews
2 of 5 stars Reviewed yesterday NEW

Do not waste your money and time. I don't care how cheap this place is you will experience the worst customer service of your life. Pros 1. Remind yourself you are in the Bahamas Cons: 1. Un air conditioned main lobby at check in with no one directing customers where to eat or use bathroom 2. Bellman is a joke... More 

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Tennessee
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Although we made the best of the "vacation" after we arrived extremely late due to our flight time changing 4 different times (very disappointing); we can't see ourselves returning. Initially we were slated to arrive at 10:35 am, so we planned a late afternoon excursion...we didn't arrive to FPO until 6:10 pm. We grabbed a cab to rush to Wyndham... More 

Was this review helpful? Yes 2
5 of 5 stars Reviewed 2 days ago NEW

Our vacation / wedding at the Viva Wyndham was amazing! The staff was so friendly and helpful. Loyda, the wedding coordinator, was so easy to work with and made our wedding simple, easy and beautiful! The photographer, Brad Pitt, was fun and entertaining and took beautiful pictures. The scuba staff was helpful and our dives were incredible. Overall the trip... More 

Was this review helpful? Yes 1
Nashville, Tennessee
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Its good for the price. Pretty private beach, but have to take a taxi whenever you want to go somewhere. Not walkin distance to anything. The buffet is the best place to eat instead of making reservation at other restaurants.

Was this review helpful? Yes 3
VivaWFortuna, General Manager at Viva Wyndham Fortuna Beach, responded to this review

Dear customer, Thank you for publishing your positive review on TripAdvisor. It’s nice that you appreciate our resorts good value. Please do not forget that we will be pleased to welcome you back at Viva Wyndham Fortuna Beach. Best regards, General Manager Viva Wyndham Fortuna Beach More 

Fort Mill, South Carolina
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

My wife and I had our wedding on the beach of the resort. Loyda helped with all of our arrangements and was a real pleasure to work with! Everyone on the resort had an incredible, warm personality. Especially Brad Forbes..aka Brad Pitt..He is the photographer among other things for the resort.This man would put a smile on your face every... More 

Was this review helpful? Yes 2
VivaWFortuna, General Manager at Viva Wyndham Fortuna Beach, responded to this review

Dear guest, Thank you for the fantastic review! It is wonderful to hear that you thoroughly enjoyed your stay during such a special occasion as your wedding. We truly appreciate it when our guests take the time to inform us about their experience at the Viva Wyndham Fortuna Beach and we are thrilled to see that yours exceeded your expectations.... More 

Florida
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This resort has A LOT to offer if you take advantage of all the free activities. - Beach- not crowded and plenty of chair space. - Non-motorized water sports- kayaks, paddleboards, snorkeling, etc. that were no problem to get each day. If you want to go out on the hobie cat, just make sure you get there as soon as... More 

Was this review helpful? Yes 2
VivaWFortuna, General Manager at Viva Wyndham Fortuna Beach, responded to this review

Dear Guest, On behalf of Viva Wyndham Fortuna Beach entire team, I would like to thank you for visiting our resort during your recent vacations. Thank you very much for taking the time to post your detailed review; Your insightful comments are highly appreciated. Your experience and the information you are providing will help us to continually improve our services.... More 

New York City, New York
1 review
1 of 5 stars Reviewed 4 days ago NEW

Let me begin by saying I didnt actually stay here because they cancelled our trip! I read the dozens of horrible reviews, but my husband and I arent picky, so we went ahead and booked it anyway. We booked a Groupon for 8 days, 7 nights, called the hotel, got our booking details (room, flight info, etc) and were (or... More 

Was this review helpful? Yes

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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We recently stayed at the viva Wyndham and our stay had its share of good and bad... Let's start with the bad. The worst customer service I have experienced at a hotel. The bartenders were not only limited in drink knowledge but rude and at times creepy. One experience: I was waiting in line behind another guest; when they were... More 

Was this review helpful? Yes 3
VivaWFortuna, General Manager at Viva Wyndham Fortuna Beach, responded to this review

Dear guest, Thank you for sharing you thoughts with us. We glad you enjoyed our great beach and water sports. We truly regret not having been able to fulfill your expectations on regard of customer service and we would like to inform you that we took note of your comments. We are going to apply corrective measures where necessary in... More 

ashburn
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Just got back today. 3 adults and a 10 year old. We all LOVED the awesome beach and pool. Clean! Food was really good. No idea why people gave bad reviews on the food. I don't know what kind of Michelin-star food people expect for such an inexpensive resort, but for the price we paid, the food was WAY better... More 

Was this review helpful? Yes 4
VivaWFortuna, General Manager at Viva Wyndham Fortuna Beach, responded to this review

Dear customer, Thank you for publishing your positive review on TripAdvisor. We work every day with the commitment to provide a quality service to all of our guests. It is a joy to hear that we achieved our constant goal in your recent visit to our property. Is very nice that you consider has an excellent value and that expectations... More 

Philadelphia, Pennsylvania
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

The beach was beautiful but they did have a few locals hanging out trying to convince tourists to get them free drinks and food. I was surprised the resort would tolerate that. They weren't too pushy as long as you let them know to leave you alone. Hotel was clean and had a nice view. However, the service was poor... More 

Was this review helpful? Yes 1
VivaWFortuna, General Manager at Viva Wyndham Fortuna Beach, responded to this review

Dear guest, Thank you for the review regarding your recent stay. We glad you enjoyed our beautiful beach, but in another hand we regret any inconvenience you may have experienced. It is our priority to satisfy all of our clients and we can assure you that we work every day with great efforts to optimize our services. Kind regards, General... More 

Hotel Review Summarization

What travelers say

  • Italian restaurant(18)
  • Great time(16)
  • Very good(11)
  • Snack bar(8)
  • Star resort(7)
  • Hot dogs(6)
  • Late night pizza(6)
  • Rooms are clean(5)
  • Spring Break(5)
  • Port Lucaya(5)
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