We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Castaways Resort & Suites Grand Bahama Island

42629 E Mall Drive, Freeport, Grand Bahama Island
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Castaways Resort & Suites Grand Bahama Island
View Map
Add Photo Write a Review

28 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    1
    5
    16
    2
    4
See reviews for
2
Couples
0
Solo
0
16
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (28)
  • Mar-May only
    (9)
  • Jun-Aug only
    (4)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (7)
All months
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Stayed here for about 4 days before moving onto another hotel. Staff were great other than that this place is terrible. No air con, poor bathroom could barely move inside, lots of outside noise all in all this place needs a major update.

Was this review helpful? Yes
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed May 28, 2015

Hotel is located conviniently close to the Grand Bahama Shipyard. That is the reason I gave them above average on location. Rooms are OK and it is nice little bar in the lobby served by a nice lady named Crystal. There a cable TV and AC in the rooms as well. Breakfast is being served in the restaurant. OK. Service... More 

Was this review helpful? Yes
Nassau
Level Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed April 26, 2015

Stayed at this hotel twice. Clean lobby and rooms, very good service by staff, nearby restaurant with delish breakfast, hot and tasty! The local buses run directly in front of the hotel, cinema across the street. I would compare this hotel to any la quinta hotels in the US. Same type of deal. Rooms are good size, clean and comfy.... More 

Was this review helpful? Yes
Level Contributor
133 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed April 10, 2015

OK, I've stayed before but this place is convenient for my office. My room on the third floor was on the front of the hotel but not too much room noise. The room was clean and functional. The BIG downside was that the wifi was not working and even though I reported this immediately, it was not fixed on the... More 

Was this review helpful? Yes
Rome
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 26, 2014

I stayed there for one night after disembarking from a ship... the hotel is ok but nothing special... people at the reception are friendly and helpful... room was spacious and confortable... dinner was simple... breakfast was adequate and with wide choice...

Was this review helpful? Yes 2
Niagara Falls, Canada
Level Contributor
91 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
2 of 5 stars Reviewed December 3, 2014

You get what you pay for. Staff friendly. Basic Rooms. Little creatures in the rooms on the walls. Close to El Casino and International Bazzar. Not bad for your basic roof over your head. Restaurants nearby are expensive.

Was this review helpful? Yes 2

Travelers are raving about these Freeport hotels

Level Contributor
126 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed October 22, 2014

Castaways is a regular hotel and not a resort. It is clean but the bedspread needed to be washed. The A/C broke on last night and advised the front desk. No one available to fix it but they did offer to move me. Changing rooms is a pain and at least the fan worked on the A/C. The Resturant could... More 

Was this review helpful? Yes 2
charlotte
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed October 18, 2014

The surrounding area was dismal . The pool was closed. The room was small- the comforter and bed linen looked scary . Bathroom was suspect . I didn't last the night. The staff was gracious and pleasant but not enough to keep me there.

Was this review helpful? Yes 1
Level Contributor
133 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed September 24, 2014

I've stayed here before and once again the place was very quiet - maybe 6 or 7 rooms occupied out of perhaps 120!. Nevertheless, the reception welcome was efficient and pleasant. The room (on the front) was clean and well maintained but dated - just like all the other rooms. The wifi was working this time and is now open... More 

Was this review helpful? Yes
Natasha T, Manager at Castaways Resort & Suites Grand Bahama Island, responded to this review

We at the Castaways Resort and Suites Thank you for taking the time to review our property. We have looked into the Air conditioner as you mentioned and can confirm that we have serviced them all. We hope that you visit us again. More 

Playa del Carmen, Mexico
Level Contributor
97 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed May 28, 2014

We stayed here while we were working on a boat in the shipyard, Friday Nights is the local Rake and Scrape celebration, i recommend this and you will have a blast. They have breakfast in the mornings, it is fresh and try the local bacon. it is really good. Front Desk is very pleasant and will attend to your needs.... More 

Was this review helpful? Yes
Natasha T, Manager at Castaways Resort & Suites Grand Bahama Island, responded to this review

Thank you for the review! More 

Questions? Get answers from hotel staff and past guests. Ask a question

6 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Hotel & grounds (1)
Viewed
Pool/beach area (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (2)
Viewed
Hotel & grounds (2)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Freeport hotels
4.0 mi away
Flamingo Bay Hotel & Marina
3.4 mi away
Bell Channel Inn
Bell Channel Inn
#1 of 16 in Freeport
4.0 of 5 stars 182 reviews
0.3 mi away
Royal Islander
Royal Islander
#13 of 16 in Freeport
3.0 of 5 stars 68 reviews
Show Prices
Show Prices
Show Prices
3.7 mi away
Grand Lucayan, Bahamas
Grand Lucayan, Bahamas
#3 of 16 in Freeport
4.0 of 5 stars 2,115 reviews
3.7 mi away
Pelican Bay at Lucaya
Pelican Bay at Lucaya
#2 of 16 in Freeport
4.0 of 5 stars 751 reviews
3.6 mi away
Memories Grand Bahama Beach and Casino Resort
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay