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Castaways Resort & Suites Grand Bahama Island

42629 E Mall Drive, Freeport, Grand Bahama Island
Hotel amenities
Castaways Resort & Suites Grand Bahama Island
Best prices for: 1 room 1 guest
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Ranked #13 of 16 Hotels in Freeport
A recent review
3 of 5 stars reviewed 4 weeks ago
Johnny O
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27 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel is located conviniently close to the Grand Bahama Shipyard. That is the reason I gave them above average on location. Rooms are OK and it is nice little bar in the lobby served by a nice lady named Crystal. There a cable TV and AC in the rooms as well. Breakfast is being served in the restaurant. OK. Service... More 

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Nassau
Level Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed April 26, 2015

Stayed at this hotel twice. Clean lobby and rooms, very good service by staff, nearby restaurant with delish breakfast, hot and tasty! The local buses run directly in front of the hotel, cinema across the street. I would compare this hotel to any la quinta hotels in the US. Same type of deal. Rooms are good size, clean and comfy.... More 

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Level Contributor
119 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed April 10, 2015

OK, I've stayed before but this place is convenient for my office. My room on the third floor was on the front of the hotel but not too much room noise. The room was clean and functional. The BIG downside was that the wifi was not working and even though I reported this immediately, it was not fixed on the... More 

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Rome
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 26, 2014

I stayed there for one night after disembarking from a ship... the hotel is ok but nothing special... people at the reception are friendly and helpful... room was spacious and confortable... dinner was simple... breakfast was adequate and with wide choice...

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Niagara Falls, Canada
Level Contributor
93 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
2 of 5 stars Reviewed December 3, 2014

You get what you pay for. Staff friendly. Basic Rooms. Little creatures in the rooms on the walls. Close to El Casino and International Bazzar. Not bad for your basic roof over your head. Restaurants nearby are expensive.

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Travelers are raving about these Freeport hotels

Level Contributor
124 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed October 22, 2014

Castaways is a regular hotel and not a resort. It is clean but the bedspread needed to be washed. The A/C broke on last night and advised the front desk. No one available to fix it but they did offer to move me. Changing rooms is a pain and at least the fan worked on the A/C. The Resturant could... More 

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charlotte
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed October 18, 2014

The surrounding area was dismal . The pool was closed. The room was small- the comforter and bed linen looked scary . Bathroom was suspect . I didn't last the night. The staff was gracious and pleasant but not enough to keep me there.

Was this review helpful? Yes 1
Level Contributor
119 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed September 24, 2014

I've stayed here before and once again the place was very quiet - maybe 6 or 7 rooms occupied out of perhaps 120!. Nevertheless, the reception welcome was efficient and pleasant. The room (on the front) was clean and well maintained but dated - just like all the other rooms. The wifi was working this time and is now open... More 

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Natasha T, Manager at Castaways Resort & Suites Grand Bahama Island, responded to this review

We at the Castaways Resort and Suites Thank you for taking the time to review our property. We have looked into the Air conditioner as you mentioned and can confirm that we have serviced them all. We hope that you visit us again. More 

Playa del Carmen, Mexico
Level Contributor
94 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed May 28, 2014

We stayed here while we were working on a boat in the shipyard, Friday Nights is the local Rake and Scrape celebration, i recommend this and you will have a blast. They have breakfast in the mornings, it is fresh and try the local bacon. it is really good. Front Desk is very pleasant and will attend to your needs.... More 

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Natasha T, Manager at Castaways Resort & Suites Grand Bahama Island, responded to this review

Thank you for the review! More 

Nassau
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed August 25, 2013

For the price paid, there was nothing wrong with this hotel. The room was basic, but clean, and everything inside it worked. The WiFi was fast. Breakfast was actually quite good. But that part of town... is a ghost town. When I went to have dinner, I walked into an empty hotel restaurant. (That's because the hotel had a total... More 

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