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Pelican Bay at Lucaya

Certificate of Excellence
Sea Horse Road at Port Lucaya, Freeport, Grand Bahama Island
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1 room 1 adult
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Pelican Bay at Lucaya
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811 Reviews from our TripAdvisor Community

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were very pleased with this resort. The grounds were beautiful, and the staff was friendly, welcoming, and helpful. The only drawback was that the room was outdated. Overall, we had a great experience, and we would not hesitate to recommend Pelican Bay to others.

Helpful?
2 Thank Amie V
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed in the suites and it is everything a girl could imagine. Peaceful, comforting, quiet and very romantic. Nice size balcony with wooden chairs facing the beach..The suite is decorated nicely with complementary tea, coffee and water..The staff thru out the entire resort was very nice, helpful and pleasant. My stay was very short however I am already planning... More 

Helpful?
1 Thank Tanika L
Brooklyn, New York
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This resort was absolutely lovely. The front desk staff was excellent. The rooms were beautifully appointed and well maintained. You truly feel like you are somewhere tropical. There was no television in the guestroom which allowed for a peaceful night's rest. There is a separate living area with a modern flat screen and mini fridge. There was also free daily... More 

Helpful?
3 Thank Lulu718
Indianapolis, Indiana
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I are so glad we held our wedding at Pelican Bay in January 2016. The staff was professional and exceptionally friendly - by the end of the week everyone knew our names and it felt like we were saying goodbye to new friends! From Eleanor at the front desk to Rashad and Dolan at the Sabor the... More 

Helpful?
2 Thank shaka1223
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We loved our visit at Pelican Bay! We arrived early and our room was ready; we stayed in a regular room, which was clean and practical, but very basic. We had friends who stayed in a suite, and had I known how much nicer the suites were, I definitely would have splurged for the upgrade! The staff was always friendly... More 

Helpful?
2 Thank Daphne F
Indianapolis, Indiana
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I received a nice, but older room. The photos will tell the story. I arrived late because of weather and travel issues on American Airlines. The hotel desk agent was kind enough to walk me to my room which is outstanding service. The property is large and this made it easy to find. The room was a very large King... More 

Helpful?
1 Thank conradusa
PelicanBayHotel, Reservations/Front Desk Supervisor at Pelican Bay at Lucaya, responded to this review

Greetings Conradusa, Thank you for your review! That is great that you enjoyed the service received during your stay with us as we always strive to provide exceptional customer service to all of our guests. We are in the process of upgrading our TVs and other details as we are aware that some of them require special attention. Happy Regards,... More 

Nassau, New Providence Island
Level Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I just love the feel of Pelican Bay. Compared to the giant Grand Lucaya across the street, the Pelican Bay gives you a unique and truly island feel. The front desk was very friendly at check-in. The room was spacious and even had a kitchen. I loved the Nespresso machine in the room and the bed was really comfortable. My... More 

Helpful?
3 Thank Brandon B
PelicanBayHotel, Reservations/Front Desk Supervisor at Pelican Bay at Lucaya, responded to this review

Good day Brandon B, We appreciate your wonderful feedback and are happy that we met your expectations while visiting Grand Bahama Island! We hope to have you stay with us again! Happy Regards, Dominique More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We arrived early and the room wasn't ready. The hotel staffs were able to keep our luggages while we went to explore the town. We requested two rooms next to each other, but asked if we would mind a room difference for my sister and I room and my parent room. We didn't mind that our rooms were not exactly... More 

Helpful?
Thank Mery W
PelicanBayHotel, Reservations/Front Desk Supervisor at Pelican Bay at Lucaya, responded to this review

Good day Mery W, Thank you for your positive review of our hotel! We are pleased that you enjoyed your stay with us. Should you decide to stay with us again be sure to stop by our Guest Services desk and we will be happy to assist you with booking one of our activities. Looking forward to having you stay... More 

Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Best decision we ever made was 2 days before our vacation we changed our hotel from Grand Lucayan to Pelican Bay. Why because we read so many review about the staff being miserable at G.L., and we just didn't want to be around miserable people for our wedding. The other reason we changed our hotel because we read quite a... More 

Helpful?
3 Thank Jaw N
PelicanBayHotel, Reservations Supervisor at Pelican Bay at Lucaya, responded to this review

Thank you Jaw N for your wonderful review of our property! We are always working on new ways to ensure that we provide exceptional customer service to all of our guests. We are pleased that we were able to meet all of your expectations and that we were able to contribute to the success of your special day! We will... More 

Lincoln Park, NJ
Level Contributor
76 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great location, small little romantic place for a nice get away. Located near everything. Downside no beach on resort, but a ferry ride to Taino beach is outside your door. Espresso machines in the rooms and breakfast brought to you every morning. On premise restaurant is a great place for dinner.

Helpful?
Thank momasitta
PelicanBayHotel, Reservations Supervisor at Pelican Bay at Lucaya, responded to this review

Thank you Momasitta, we appreciate your kind feedback! We are pleased that you enjoyed your stay with us and hope to have you with us again! Best Regards, Dominique More 

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