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All 19 Freeport hotels

Pelican Bay at Lucaya

4.0 of 5 Resort   |   Sea Horse Road at Port Lucaya, Freeport, Grand Bahama Island
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Pelican Bay at Lucaya
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Ranked #3 of 19 Hotels in Freeport
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Frances S
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689 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars NEW

Do not expect great service here. Front office staff seems to care less. Stayed here for 10 days, in fact still here. First was put in wrong room. Then had to sit in lobby for nearly 2 hours on our third day that was supposed to be ready by noon. We have been in current room for 5 days. After... More 

Was this review helpful? Yes 1
canada
Top Contributor
77 reviews 77 reviews
23 hotel reviews
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel for a week. We only wanted the breakfast package, this way we could eat supper at a different place each night. The hotel is lovely, right beside the water and the market place. Great location. It has 3 pools and u can rent bikes there as well. We had a very nice room and the... More 

Was this review helpful? Yes 4
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a great time at the Pelican Bay. The location was excellent: adjacent to the Port Lucaya marketplace. We enjoyed waking up to snacks literally in our door. The room was spacious and the buffet breakfast was great. Everyone we encountered was friendly. The value was great.

Was this review helpful? Yes 3
Monson, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Loved this hotel. The rooms are a little dated but we were more often than not out, at the beach or on an excursion. The hotel was clean, the service was good and they had a full breakfast in the morning. Staff was friendly and professional. There is a beach 5-10 minutes walk that was beautiful and another one accessibleby... More 

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Resort is close to the grand lucky an marketplace. There is a shuttle to take you to Taino beach on the hour, which was convenient. Our family had a great, peaceful trip. Local food is a bit pricey, so keep that in mind when planning. We never left the grounds to do anything else since we had the beach and... More 

Was this review helpful? Yes 1
Lausanne, Switzerland
Contributor
19 reviews 19 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A friend and I were diving with UNEXSO, so the Pelican Bay was the closest hotel to the diving center (they're both next to each other). Compared to the really expensive beach resorts, the price seemed a lot lower, so we booked it. The room was really big, with two double beds, a balcony overlooking the pool and then the... More 

Was this review helpful? Yes 2
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We reserved a standard room, but it was really outdated and we were not happy, so we upgraded to a suite and it was fabulous! It was only $50 a night to upgrade if you were already a guest. The suite was awesome...down to the bathrobes and the continental breakfast delivered to our room each day. Ellie at the front... More 

Was this review helpful? Yes 3
niagara falls
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I went for a week. We had a suite that included the morning paper and a couple pastries.. Very nice touch. The property is laid out well. I don't think there's a bad room anywhere. They three pools. My favorite over looks the loading area for the free ferry to Tiano beach.it also has the best lounging... More 

Was this review helpful? Yes 4
Ottawa
Top Contributor
63 reviews 63 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

my boyfriend and I stayed here from feb 1-8 for my birthday! I requested the highest floor and received that so I was very happy! the girls are the front desk are always very nice and check in was easy. we got to the hotel at 10:30am and our room wasn't ready but we weren't expecting it to be. they... More 

Was this review helpful? Yes 7
PelicanBayHotel, Operations Manager at Pelican Bay at Lucaya, responded to this review

Happy Wednesday Shell_2026, Happy Belated Birthday greetings from the team at the Hotel. We want to thank you for providing such a genuine review of your stay with us. We appreciate you for highlighting the minor issues you experienced and we hope to have you return in the summer. Sending lots of sunshine your way, Della Bridgewater Operations Manager More 

Baltimore
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Ideal location. None of the big crowds that you will find at the beach resorts. Quiet retreat from the all-inclusive craziness of the beach. The beach is just footsteps away. I urge you to include the breakfast with your stay. So well worth it! The Pelican Bay management should really take the time to audit the rooms as they truly... More 

Was this review helpful? Yes 4
PelicanBayHotel, Operations Manager at Pelican Bay at Lucaya, responded to this review

Dear Kmoore, Thanks so much for your brief review. Your observation is truly appreciated. Trip advisor is one of the tools we use to continually improve our service and standards on a daily basis. We look forward to seeing you on your return visit to Grand Bahama Island. With happiness, Della Bridgewater Operations Manager More 

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Additional Information about Pelican Bay at Lucaya

Address: Sea Horse Road at Port Lucaya, Freeport, Grand Bahama Island
Location: Caribbean > Bahamas > Grand Bahama Island > Freeport
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pelican Bay at Lucaya 4*
Number of rooms: 186
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Also Known As:
Pelican Bay At Lucaya Hotel Freeport
Pelican Bay At Lucaya Freeport
Pelican Bay Lucaya
Pelican Bay At Lucaya Bahamas/Freeport, Grand Bahama Island
Hotel Style:
#1 Top resorts Hotel in Freeport
#2 Romantic Hotel in Freeport

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