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All 18 Freeport hotels

Pelican Bay at Lucaya

4.0 of 5 Resort   |   Sea Horse Road at Port Lucaya, Freeport, Grand Bahama Island
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Pelican Bay at Lucaya
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Ranked #3 of 18 Hotels in Freeport
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
sandsjas Miami, Florida
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665 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miami, Florida
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I have stayed at a number of hotels in the Freeport area and so far this is the best one however your expectations still be reasonable. Service if good and rooms are clean however interior is slightly dated but everything does work. The grounds are actually quite nice. I have dined at Sabor several times and while the service is... More 

Was this review helpful? Yes 1
alabama
Contributor
16 reviews 16 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We returned to Pelican Bay for some R&R. We got what we asked for!!! Ellenor was waiting for us at the front deck with her beautiful smile and big hugs. We enjoyed our room. The entire staff was fantastic. I love being there for some quite time, laughs and beautiful sunshine. Van Dyke at the bar was awesome as well... More 

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Onalaska, Wisconsin
Top Contributor
67 reviews 67 reviews
14 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is very nice. The rooms have refrigerators and if you want to spend a little more, they have very nice suites for a more upscale experience. They are right next to UNEXSO for diving and just a short walk to Lucaya Marketplace for lots of dining choices and some basic convinience stores. The Lucaya Marketplace is the place... More 

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PelicanBayHotel, Guest Relations Manager at Pelican Bay at Lucaya, responded to this review

Dear davcur12, We are elated that your stay with us was refreshing and the location in your view was great for diving. Your review will assist others to have an idea of what to expect at the hotel, for this, we thank you. We hope to see you soon and wish you all the best in the New Year! Happy... More 

Dayton, Ohio
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The one-bedroom suite claims to have a full kitchen. Ours had no stove, no silverware, no pots or pans, 3 dishes and two cups plus two coffee machines. Aso no kitchen table or chairs. We had to eat at the desk with one chair. The in-room safe would not lock, but they happily replaced it. Not easy since it was... More 

Was this review helpful? Yes 1
Cincinnati, Ohio
Contributor
16 reviews 16 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel gradually impressed us more after a troublesome check-in. Reception did not have our reservation and we waited about 45 minutes just to check in. Our suite was very roomy and in good condition. All rooms had outside balconies with views of a clean, attractive bay or marina. The pod-type espresso machine in the living area was a treat,... More 

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Amherst, Virginia
Senior Reviewer
7 reviews 7 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We returned for our 2nd anniversary. We love the hotel and the location. We had a great suite on the 4th floor. The bed was extremely comfortable, and the resort was quiet. The view from the balcony was gorgeous. Breakfast was good with an omelette maker which was great! The only negative was the food was cold. I noticed the... More 

Was this review helpful? Yes 1
PelicanBayHotel, Guest Relations Manager at Pelican Bay at Lucaya, responded to this review

Dear MyGirlMolly, Happy 2nd Anniversary! It is wonderful to hear that your special moment was spent at Pelican Bay Hotel. We are happy that the accommodations were great and you had a fabulous time while on property. However, we apologize for the food which was cold, and we will look into this so that this issue does not reoccur. Thank... More 

Edinburgh, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed here for just over 3 weeks on business. I Upgraded to a suite and found it to be very comfortable. The suite was clean and air con worked well also. The only problem I had with this hotel was that the laundry service could be unreliable, as onetime I handed in laundry to be returned the same day only... More 

Was this review helpful? Yes 3
PelicanBayHotel, Guest Relations Manager at Pelican Bay at Lucaya, responded to this review

Dear TravellingScotsmann, Thank you for taking a moment to review our property! We apologize for the inconvenience associated with your laundry. We will try daily to improve this area, to prevent further laundry related issues. We do hope that you would consider staying with us once again, either for business or leisure. Happy regards, Guest Relations Manager More 

Venice
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 3, 2014

This is a beautiful setting for you to start any day in the Bahama's. Great staff and clean rooms. The bay and shop are near by. The breakfast is atop the building and overlooks the bay. Absolutely gorgeous. There are three pools and nice evening dinner on the water.

Was this review helpful? Yes 6
PelicanBayHotel, Guest Relations Manager at Pelican Bay at Lucaya, responded to this review

Dear Saab2000Pilot, Your feedback is extremely important to us. It gives us a chance to review areas which require improvement or continue to excel in areas where we are successful. We are grateful that your recent stay was indeed relaxing and your accommodations were superb. Moving forward, we hope to see you again and wish you a happy holiday! Happy... More 

Countryside, Illinois
Top Contributor
89 reviews 89 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 3, 2014

As Caribbean hotel properties go, this one was well manicured and attended by a staff of professionals who know a thing or two of the hotel business. It was quite a convenient location with a waterside marina that was impressive. The room needed a little upgrading and a deeper cleaning of the baseboards, etc.. Or maybe that's just my standards... More 

Was this review helpful? Yes 1
PelicanBayHotel, Guest Relations Manager at Pelican Bay at Lucaya, responded to this review

Dear Errol D, We thank you for your review on TripAdvisor. Reviews from past guest assists future guest to understand more about our property. We are happy that our small boutique style hotel gave you a fabulous first impression and we hope that you would consider staying with us one again. Happy regards, Guest Relations Manager More 

Bahama, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 30, 2014

Having never visited the Bahamas, staying at the Pelican Bay was an excellent way to start! The room was spacious and the staff is very friendly and accommodating! Special thanks to Anthony Bain and Adrian Gibson at the front desk!

Was this review helpful? Yes 2
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Additional Information about Pelican Bay at Lucaya

Address: Sea Horse Road at Port Lucaya, Freeport, Grand Bahama Island
Location: Caribbean > Bahamas > Grand Bahama Island > Freeport
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pelican Bay at Lucaya 4*
Number of rooms: 186
Reservation Options:
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Also Known As:
Pelican Bay At Lucaya Hotel Freeport
Pelican Bay At Lucaya Freeport
Pelican Bay Lucaya
Pelican Bay At Lucaya Bahamas/Freeport, Grand Bahama Island
Hotel Style:
#1 Top resorts Hotel in Freeport
#5 Romantic Hotel in Freeport

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