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The Reef Atlantis, Autograph Collection

Travelers' Choice award winner
1 Casino Drive, New Providence Island
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The Reef Atlantis, Autograph Collection
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The Reef Atlantis, Autograph Collection
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1,118 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mobile, Alabama
1 review
5 of 5 stars Reviewed 3 days ago NEW

We originally booked to stay in the cove, at check in we were upgraded to a one bed room suite at the Reef. The room was great, Fold out couch was great for teenage son. The separate bedroom/living room area also allowed for additional privacy. This was our favorite vacation we ever took and are looking forward to returning as... More 

Was this review helpful? Yes
AtlantisBahamas, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi chipperw13, We love hearing about your “best trip ever” to The Reef Atlantis! We are looking forward to welcoming you to paradise again soon! –The Reef Atlantis Management Team More 

Dallas, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

After reading reviews here, we decided to pay a little extra and stay at The Reef tower. Great decision. The service and staff were outstanding. From the front desk to housekeeping. Special shout out to Crystal and Evedrine. The view from our corner suite was breathtaking. There is so much to do at the Atlantis that I wish we could... More 

Was this review helpful? Yes
AtlantisBahamas, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi Mrs C, It was our pleasure welcoming you to The Reef Atlantis! Thank you for your kind words about our resort and employees, and we will make sure to pass along your thanks and praise to those mentioned. We love hearing your family will never forget your amazing Atlantis experience and we hope to see you again soon! –The... More 

Ottawa, Ontario
4 of 5 stars Reviewed 5 days ago NEW

What a great hotel. It is close enough to all the pools and slides, but calm enough to relax by the ocean. The one bedroom suite allows you to cook when you want and gives you extra room for a family to spread out. Good news for all those that want to stay connected-WiFi is now free! We used Jermaine... More 

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AtlantisBahamas, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi Mactac123, Thank you for choosing The Reef Atlantis for your vacation! Atlantis prides itself on being a family-friendly resort for guests of all ages! We are glad you enjoyed the resort’s wi-fi. For those reading this review, Atlantis’ resort fee includes a variety of elements, such as wi-fi in-room and lobbies for up to 4 devices. There is a... More 

Leesburg, Virginia
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Very good all the way around except for few exceptions. We experienced Wi-Fi connection difficulties even when in the hotel; almost all staff are extremely polite, helpful and hospitable; exception included Olive Restaurant in the Casino where we were told 10 minutes wait for a window table; when we were not seated after 15 minutes we expressed our concern and... More 

Was this review helpful? Yes 1
AtlantisBahamas, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi queen1_10, It was our pleasure welcoming you to The Reef Atlantis. We are glad you had an overall great experience at our resort and hope to see you in paradise again soon! –The Reef Atlantis Management Team More 

Groton, Massachusetts
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We loved the Reef at the Atlantis. Less crowds and better appointed then the other towers. Our room, one bedroom suite, was gorgeous with a spectacular view and wonderful amenities. Our only concern was the cleanness of our room. By no means was it dirty, it just was not as clean as I would have expected given the accommodations. To... More 

Was this review helpful? Yes 1
AtlantisBahamas, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi chizandpidge, We are looking forward to your return trip to The Reef Atlantis! We are glad you loved our resort and thank you for sharing your stay with us. In addition, we will pass your feedback along to our housekeeping team so we can continue improving the guest experience. See you soon! –The Reef Atlantis Management Team More 

Kennesaw, Georgia
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We have stayed at Atlantis many times and always enjoy it. We had two rooms at the Royal towers in October and just went again on July 11, 2015. We had two rooms at the Coral Towers and a room in the Reef. All was great. The Reef offers a full kitchen which was great for breakfast and lunch. We... More 

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AtlantisBahamas, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi Kim S, Thank you for your Atlantis loyalty, and we love hearing The Reef Atlantis is your “best vacation ever!” Thank you for recommending our resort to other travelers and we hope to see you on your next trip again soon! –The Reef Atlantis Management Team More 

Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a long and detailed review on my families vacation stay at the Reef tower. I spent weeks researching and reading hundreds of reviews. I want to give everyone as much helpful info as possible! Hotel: Very nice, quiet and clean Staff: Very polite and helpful Room: Simple but, spacious and clean. Bathrooms are great. Grounds: Beach access is... More 

Was this review helpful? Yes 7
Chesterfield Twp., MI
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a 2 bedroom suite at the Reef from July 16-20. There were 6 adults. With taxes, we were paying almost $1,700 per night. The rooms are absolutely beautiful, and we were very happy...until we looked out the winow. Our view was a huge parking lot with a slight view of the harbor behind it. It was awful. I... More 

Was this review helpful? Yes 2
AtlantisBahamas, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi jenstubak, We appreciate your Atlantis loyalty and visiting The Reef Atlantis for the second time. Thank you for wanting to visit our resort again soon. See you soon! –The Reef Atlantis Management Team More 

Gambrills, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed at the Reef in July. Was so impressed by the staff and the room. The staff were so helpful and friendly. The grounds of the Atlantis are kept impeccable and the atmosphere is great. Very relaxing time. The beach is very inviting and the staff wait on you willingly. Been to a few different islands and now this place... More 

Was this review helpful? Yes 1
AtlantisBahamas, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi 95theresa, We love hearing The Reef Atlantis is your favorite place! Thank you for sharing your great vacation with us and looking forward to your return trip soon! –The Reef Atlantis Management Team More 

Santiago, Chile
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Its great for kids with all the water activities. Rooms are very nice and personnel is friendly and generally service minded. Food options are good and many but most of them are extremely expensive. Most other activities are also over priced. The snorkel tour with Blue Adventures was the only activity that was worth the price. The Dolphin shallow water... More 

Was this review helpful? Yes
AtlantisBahamas, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi Patrik W, We appreciate you choosing The Reef Atlantis for your family vacation. We are glad you had an overall good experience during your stay. We do hope to see you in paradise again! –The Reef Atlantis Management Team More 

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