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The Reef Atlantis, Autograph Collection

Travelers' Choice award winner
1 Casino Drive, New Providence Island
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1 room 1 guest
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The Reef Atlantis, Autograph Collection
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1,157 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Suwanee, Georgia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

This way our 2nd visit to Paradise Island. The first time we stayed at The Cove which is also really beautiful. After staying at both, I'd have to say I liked the amenities at The Reef more and would stay here again. Paradise Island is pricey and the meals even more so but not very flavorful most places. To avoid... More 

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Corpus Christi, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Our family of 5 (plus 2) stayed in the Reef 2 bedroom suite during the first week of August 2015. Our check in was fast we had no issues checking in early at 1:00 pm. The staff was pleasant throughout our stay, unlike I had seen mentioned in posts. The feel at the reef is more toward time shares compared... More 

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Denver, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We just returned from a 5 day 4 night last minute get away to Atlantis. This is my second time here. In terms of cleanliness, amenities, customer service-by far the Reef is the best hotel to stay. The hotel manager Melvin is so professional and courteous - he runs the operation like a well oiled machine. Magnolia and Tiffany at... More 

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Teaneck
1 review
4 of 5 stars Reviewed 2 days ago NEW

Was very pleased with facility. My only gripe is that 2 days the weather was poor and the park was closed for part of the day. Considering the daily cost, it definitely seemed the park could have opened quicker once the weather cleared. In addition, both those days the park closed a 6pm instead of 7pm for training purposes. As... More 

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Brick, New Jersey
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 days ago NEW

A bit pricey but the place is gorgeous and we loved our room, view, pools and ocean, just LOVED IT! We could have used a bit more water delivered to our room considering we were 6 people we only received 4 waters a day.

Was this review helpful? Yes 1
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We've been to this resort several times, we are visiting from Canada, Toronto The first thing I must say is that our travel agent Jackie from vacation enterprises was phenomenal!!! She took care of everything from the moment we booked and until we got back home, I was concerned about the coming storm to Nassau and we considered changing our... More 

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Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have been at the reef on 2 occasions now and the rooms, the pools and the beach is everything you can wish for in a family holiday. This part of Atlantis is more quiet but quite close to all of the action.

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Sarnia, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

We stayed in a 2 bedroom condo, with full facilities for four nights. View from balcony spectacular. We could see cruise ships clearly and enjoyed breakfast outside. The resort is very big and the shuttle service is very efficient . Check in was very slow and concierge service was poor.

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AtlantisBahamas, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi Travelling172, We are glad you had an overall good 4 night stay with us at The Reef Atlantis. Thank you for your feedback and we will take your concerns into consideration in order to improve our guest experience. –The Reef Atlantis Management Team More 

Toronto, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

The employees are amazing. They go out is their way to make your stay enjoyable. It truly is paradise. It never fails wherever you go someone is there to cater to your needs. The food is good. There are a good array of restaurants. The water park is fabulous lots of fun.

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AtlantisBahamas, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi JCL0517, Thank you for your kind words about our amazing employees. We appreciate you sharing your feedback and hope to see you in paradise for a return trip soon. –The Reef Atlantis Management Team More 

Seattle, WA
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Spent 8 Days with wife and 4 kids spent 8 at Atlantis in July. First off Atlantis is a huge resort and each area has a very different feel and can really impact how you perceive the resort. We stayed at the Reef and this was great. The Reef has mini-fridges, cooktops, microwaves and a small dining room table in... More 

Was this review helpful? Yes 1
AtlantisBahamas, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi Mctcfitz, We appreciate you spending 8 days at The Reef Atlantis and so happy to hear you had an overall great time. For those reading this review, guests must be at least 48 inches tall to ride water slides. However, we have a great children’s pool play area – Splashers – designed with the youngest in mind so no... More 

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