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The Reef Atlantis

Travelers' Choice award winner
4.5 of 5
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1 Casino Dr, New Providence Island
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The Reef Atlantis
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Ranked #6 of 15 Hotels in Paradise Island
A recent review
4 of 5 stars reviewed 2 days ago
shawna7e North Carolina
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1,039 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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North Carolina
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Check in was easy and we were in our rooms by 4 p.m. Upgraded from studio to 1 bedroom suite for free! Service everywhere was friendly. Hated having to use clothes to 'reserve' beach or pool chairs. If you didn't go out at 6 a.m., you weren't getting a beach chair in the first row. Waterslides and pools were great... More 

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New York City, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

the reef at the Atlantis in the Bahamas was just what we expected since our grand children are 11 and 9.the rooms were just fine. the only discordant note was that some of the dinners did not measure up. Dune-Mesa Grill and Café Martinique were very good, however, Chop Stix was way below par and the service at the Bahaman... More 

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AtlantisBahamas, Manager at The Reef Atlantis, responded to this review

Hi frankfinkel, It was a pleasure welcoming your family to The Reef Atlantis and glad you and your grandchildren had a great time. We hope to see your family in paradise again soon. –The Reef Atlantis Management Team More 

Ladera Ranch, California, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We just returned from the best week at The Reef and truly did not want to come home! Every staff member was quite friendly and out of their way helpful throughout our entire stay. We used foodstore2go.com to have groceries delivered. Their promptness and quality of food was perfect to stock our fridge with breakfast items and snacks. The Atlantis... More 

Was this review helpful? Yes 1
AtlantisBahamas, Manager at The Reef Atlantis, responded to this review

Hi Caren E, Thank you for choosing The Reef Atlantis for your family’s spring break. We are so happy you had a great time including The Current and The Rapids within Aquaventure (our water park). Thank you for recommending The Reef to your fellow travelers, and we are looking forward to seeing you in paradise again soon. –The Reef Atlantis... More 

Queens, New York
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

First, I must say what Atlantis has to offer in terms of resort attractions and facility is truly top notch. The water slides/rides and the Dig are spectacular, and the beach is gorgeous. That said, however, when all that is coupled with the management and service currently set in place, your experience could go south faster than you can complete... More 

Was this review helpful? Yes 8
AtlantisBahamas, Manager at The Reef Atlantis, responded to this review

Hi Sy4Uppl, We are so glad to hear you experienced our “top notch” property! Thanks for staying with us for a second time and sharing this feedback, as we will make a note of your experience with our Housekeeping team. We hope Atlantis’ updates to our accommodations and new dining concepts will encourage you to visit us again for a... More 

Tulsa, Oklahoma, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Ok, obviously, it was quite pricey....but if you have a lot of luggage, more than two family members, and like to really have room, I highly recommend one of the suites at this family friendly resort. The room we had was incredibly spacious...over 1100 square feet- large bedroom with a harbor and ocean view, and a great balcony to boot-... More 

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AtlantisBahamas, Manager at The Reef Atlantis, responded to this review

Hi Shawn C, We are looking forward to welcoming you back to The Reef Atlantis. Thank you for choosing our resort for your vacation, and it sounds like you had an overall wonderful experience – from your suite, to Cascades (the family pool for The Reef and The Cove Atlantis), and Aquaventure (our water park). We were experiencing a water... More 

Manalapan, New Jersey
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Reef, and the Atlantis overall, was a wonderful place to visit with kids. A very pleasant staff greets you; the rooms are large; and the hotel is immaculate. We were upgraded from a king terrace view to a king ocean view without asking; we went during spring break and the place was close to full but never felt full... More 

Was this review helpful? Yes
AtlantisBahamas, Manager at The Reef Atlantis, responded to this review

Hi DrKnish, Thank you for recommending The Reef Atlantis to other travelers. It was our pleasure welcoming your family to our resort, and we cannot wait to welcome you to paradise again soon. –The Reef Atlantis Management Team More 

Reviewer
4 reviews 4 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We loved everything about Reef Atlantis. Hotel is very well maintained, has a beautiful, contemporary decor, and friendly and helpful staff. As a couple who were looking to experience the fun of Atlantis water park but also have quiet time away from the families, Reef was perfect. During our stay (early February) there were very few children at the Reef... More 

Was this review helpful? Yes 1
AtlantisBahamas, Manager at The Reef Atlantis, responded to this review

Hi Scooter&Neanie, Thank you for choosing The Reef Atlantis for your vacation. It was our pleasuring having you stay with us, and we are happy to hear you enjoyed our friendly staff, Aquaventure (our water park), and beaches. We are looking forward to welcoming you to paradise again soon. –The Reef Atlantis Management Team More 

Miramar, Florida
Contributor
16 reviews 16 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Since I have become a mom when I travel, I look for most comfort and convenience. I enjoy luxury without compromising comfort. I've found that the Reef is most convenient as it is a residence. My husband and I enjoy the privacy of our own room and my two little girls share a room. It is great to have a... More 

Was this review helpful? Yes 1
AtlantisBahamas, Manager at The Reef Atlantis, responded to this review

Hi AngelaPSS, We love hearing The Reef Atlantis is your “home away from home.” Thank you for choosing our resort for your family vacation, and we are so glad we make you and your family very comfortable during your stay. We are looking forward to seeing you in paradise again soon. –The Reef Atlantis Management Team More 

1 review
5 of 5 stars Reviewed 1 week ago

I was a little worried before I got there in the past couple weeks I've been reading posts about people having problems with the resort. We had a great time no room issues small problem with meal plan that Amex took care of for me in no time. No hot water issues we took showers at all times of the... More 

Was this review helpful? Yes
Baltimore, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked a 2 bedroom suite at The Reef in Atlantis for my family of 5. The suite was huge and luxurious-plenty of room for everyone. The restaurants are fairly expensive so it was great to have a full kitchen to cook some meals in. I was able to order everything I needed from Foodstore2go. It was also a bonus... More 

Was this review helpful? Yes 1
AtlantisBahamas, Manager at The Reef Atlantis, responded to this review

Hi Stacey R, Thank you for choosing The Reef Atlantis for your family vacation. We appreciate you sharing your wonderful experience with us and fellow travelers. Thank you for your kind words about our staff being the friendliest people you have ever encountered. It was a pleasure welcoming your family to our resort and hope to see you in paradise... More 

Hotel Review Summarization

What travelers say

  • Cruise ship(16)
  • Water park(15)
  • Ocean views(13)
  • Very nice(11)
  • Royal Towers(11)
  • Mesa grill(10)
  • Meal plan(9)
  • Dolphin cay(8)
  • Grocery store(7)
  • Full kitchen(7)
Questions? Get answers from hotel staff and past guests. Ask a question

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Dining (13)
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The Hotel (9)

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