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The Cove Atlantis, Autograph Collection

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1 Casino Drive, New Providence Island
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1 room 1 guest
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1,818 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Cove Atlantis, Autograph Collection
See the most recent reviews
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Location is beautiful and hotel lobby is gorgeous but that is where the glam ends. When we checked in, it took three trips to the front desk to get a working key. The hallways had trash down them from emptying rooms including used band aids, and candy and feminine hygiene wrappers. When we pointed out to staff walking by, we... More 

Was this review helpful? Yes
AtlantisBahamas, Manager at The Cove Atlantis, Autograph Collection, responded to this review

Hi Cat S, We are disappointed to hear about your experience and don’t believe guests should spend their vacation time at the front desk handling such concerning situations. We are planning to enhance some of our room accommodations and public spaces in the coming months. –The Cove Atlantis Management Team More 

NYC
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from 5 night stay at the Cove. Was truly paradise. Room was amazing. View was amazing. Location to beach/pool/aqua adventure was actually better than the royal towers. Loved every minute of it. Wonderful family vaca. Wish we would have stayed longer.

Was this review helpful? Yes 1
AtlantisBahamas, Manager at The Cove Atlantis, Autograph Collection, responded to this review

Hi sohkq7, We wish you could have stay longer too! Thank you for spending 5 amazing nights on your family vacation with us at The Cove Atlantis. We are looking forward to your return trip to paradise soon! –The Cove Atlantis Management Team More 

Cincinnati, Ohio
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago

I must first explain that I first visited the Brittania Beach Hotel (now the Coral Towers) on my honeymoon in 1976. Since that time, I have visited this property more than 40 times. I have stayed many times in the Beach, Coral, and Royal Towers and the Cove over the years. On this particular trip celebrating my birthday, my whole... More 

Was this review helpful? Yes 3
AtlantisBahamas, Manager at The Cove Atlantis, Autograph Collection, responded to this review

Hi Bill M, For loyal guests such as yourself, we are disappointed to hear about your experience. We take all feedback seriously and will share your concerns with the necessary teams. Also, please know we are planning to enhance some of our room accommodations and public spaces in the coming months. We thank you for being a returning guest and... More 

New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I just got back from Atlantis and had a fantastic time ! The cove is beautiful ,and it's not as crowded as the other towers. The beach view suite was amazing. Atlantis offers many activities to keep anyone from children to adults occupied . My kids loved the water rides and the kids club , and the dolphin cay. I... More 

Was this review helpful? Yes 1
AtlantisBahamas, Manager at The Cove Atlantis, Autograph Collection, responded to this review

Hi Bianjely S, Thank you for staying at The Cove Atlantis and recommending our resort to other travelers. Atlantis prides itself on being a family-friendly destination filled with activities for guests of all ages, encompassing our water park Aquaventure, an open-air marine habitat, Dolphin Cay interaction and education facility, celebrity-chef dining, 3 white-sand beaches, a world-class casino and more! We... More 

South Orange, New Jersey
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We rented two suites at The Cove. Although the accommodations were nice and maid service and room service were always friendly, it was other parts of the stay that were bothersome. Not everyone there is entirely friendly. No one openly greets you and unless you offer a "Good Morning" or "Good Afternoon", one is rarely given. Also, saw many newly... More 

Was this review helpful? Yes
AtlantisBahamas, Manager at The Cove Atlantis, Autograph Collection, responded to this review

Hi nicolekshealey, We pride ourselves on delivering an amazing vacation experience and it sounds like yours did not meet your personal expectations. Thank you for sharing your feedback, and we will pass along your comments to our employee training departments. We do hope you give us another chance in the future. –The Cove Atlantis Management Team More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 1 week ago

I rarely write reviews and will only write bad ones when I feel it is truly deserved. That's the case with this crappy hotel. From the moment we checked in to every single day there are nothing but problems and attitude. First we are given a room with 2 queen beds though our platinum confirmation says a king bed. When... More 

Was this review helpful? Yes 9
Preston, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We flew all the way from the UK to the Bahamas. At first I was a bit sceptical when my husband booked the cove Atlantis; the hotel just didn't seem like a honeymoon destination and I wasn't too keen on the rooms (the decor seemed outdated). Being the good wife I am, I stayed quiet and went along with it.... More 

Was this review helpful? Yes 4
AtlantisBahamas, Manager at The Cove Atlantis, Autograph Collection, responded to this review

Hi Islandhoppers0304, It was our pleasure welcoming you to The Cove Atlantis for your honeymoon! We are honored you chose our resort to spend your first days as a married couple. We do hope you come back to see us for your 10th year wedding anniversary – maybe we will see you sooner than that?! We wish you all the... More 

Toronto, Canada
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This place is really big. I went on this trip with my girlfriend and was excited to stay at the exclusive cove with a private adult section. What all the advs forget to mention is that the Cove is a family friendly 22 storey tower. Please don't get me wrong the place is beautiful the staff is super friendly the... More 

Was this review helpful? Yes 2
AtlantisBahamas, Manager at The Cove Atlantis, Autograph Collection, responded to this review

Hi marchant78, Thank you for staying with us at The Cove! Atlantis is indeed a vast property, and while Cain at The Cove is an adults-only pool, The Cove itself is family-friendly and welcomes children. For those reading this review, Atlantis’ resort fee is designed to improve our guest experience and includes a variety of elements, such as wi-fi in-room... More 

Philadelphia, Pennsylvania
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

4th visit to Atlantis & probably the best to date..but probably the last time since our kids (17, 15, 9yrs) have done it all here. We used Marriott points (45,000 per night which is steep) and stayed 6 nights. Is great use of points since rooms VERY expensive at Cove. We put 5 in a suite which is a little... More 

Was this review helpful? Yes 1
AtlantisBahamas, Manager at The Cove Atlantis, Autograph Collection, responded to this review

Hi amy54321, We agree with you – we think everyone should visit Atlantis at least once. We appreciate your loyalty and visiting us for the 4th time. We are glad you were able to take advantage of our marketing partnership with Marriott International’s Autograph Collection and redeemed your Marriott Rewards with us. For those reading this review, Atlantis is a... More 

Huntington Beach, California
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Beautiful room, beautiful resort, great waterpark, lots of things for the kids to do---Nerf zone, Cartoon Network obstacle course, CN outdoor show/movies, very good food. Be aware, though, that all the food you buy has a 15% tip automatically added to the bill, and they leave you a line to leave additional tip if you so desire. Also, you will... More 

Was this review helpful? Yes
AtlantisBahamas, Manager at The Cove Atlantis, Autograph Collection, responded to this review

Hi Floydbird, We agree with you – we think our resort and rooms are beautiful too! It sounds like your kids had a wonderful stay at The Cove Atlantis as well. For those reading this review, there is a mandatory 15% gratuity of all services including food and beverage as well as a resort fee. The resort fee was designed... More 

Hotel Review Summarization

What travelers say

  • Royal Towers(13)
  • Mesa grill(11)
  • Meal plan(8)
  • Lazy river(7)
  • Very nice(7)
  • Cruise ship(4)
  • Great time(4)
  • Cain pool(3)
  • Dolphin cay(3)
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Sapphire Suite (87)
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