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The Cove Atlantis, Autograph Collection

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1 Casino Drive, New Providence Island
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1 room 1 adult
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The Cove Atlantis, Autograph Collection
The Cove Atlantis, Autograph Collection
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2,026 Reviews from our TripAdvisor Community

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Orlando
1 review
5 of 5 stars Reviewed yesterday NEW

Atlantis has always been one of our favorite places to visit. This past trip was one of our favorite visits. We have stayed in the Cove and the reef. Our favorite hands down is the Cove. If staying in the cove ask for the side that overlooks the water park. If facing the other side ( I call it the... More 

Helpful?
Thank Overchuck1
Greenville, North Carolina
1 review
4 of 5 stars Reviewed 3 days ago NEW

As I read through reviews of the Atlantis, and the Cove in particular, I find that most of the bad AND good comments are right on point. My husband and I have gone many times and we always enjoy our stay overall. Very expensive. Yes. Sometimes poor service. Yes. Annoying influx of cruise ship people. Yes. However, we look more... More 

Helpful?
Thank KimGreenville
AtlantisBahamas, Manager at The Cove Atlantis, Autograph Collection, responded to this review

Hi KimGreenville, Thank you for your loyalty and visiting The Cove Atlantis several times. We appreciate you sharing your feedback and we will pass it along to the appropriate teams. We will see you again next year! -The Cove Atlantis Management Team More 

waterloo
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Yes it is expensive and yes some things need attention but this is an island after all. It's not Vegas, no where is like Vegas baby! We were lucky that we did arrive after the Cain pool reopened, so that was a plus but there are lots of other water spots to choose from. The food at the Cain pool... More 

Helpful?
Thank pvandix
AtlantisBahamas, Manager at The Cove Atlantis, Autograph Collection, responded to this review

Hi pvandix, We are happy to hear you had an overall special stay with us, especially relaxing at Cain at The Cove. Please know that we are proud to be a member of Marriott International’s exclusive Autograph Collection, but are not owned or managed by Marriott. We do hope to see you again. -The Cove Atlantis Management Team More 

Island Park, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

Excellent service. Room was comfortable and clean . Plenty of activities, beaches and pools within walking distance. Design and layout of exterior and interior of hotels are magnificent. Will return in the near future. One of my favorite vacations!

Helpful?
Thank Dkelectrix
AtlantisBahamas, Manager at The Cove Atlantis, Autograph Collection, responded to this review

Hi Dkelectrix, We are looking forward to seeing you in the near future. We are thrilled to hear The Cove Atlantis is one of your favorite vacations. We cannot wait to see you again soon. -The Cove Atlantis Management Team More 

Cincinnati, Ohio
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

Having been here a couple of times before, we organized a trip for 5 couples for a long weekend to escape the cold. While the property is beautiful, we were greeted with the pool at the cove being closed. This was not mentioned at booking. Then as we got to our rooms to freshen up after a day of travel... More 

Helpful?
6 Thank mike s
AtlantisBahamas, Manager at The Cove Atlantis, Autograph Collection, responded to this review

Hi mike s, We take all feedback seriously, and are disappointed to hear that your sixth trip with us did not meet expectations of past visits. During your stay with us, the ultra-pool at Cain at The Cove was closed for unforeseen maintenance. In the meantime, we hope you were able to use the other three surrounding pools and continue... More 

Connecticut
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night due to air condition failure in adjacent tower. Rooms are in need of upgrade. Not the same as when we stayed there in the past. Still a very impressive property. Lobby check in is not in the same building as the rooms.

Helpful?
2 Thank ReefResident
AtlantisBahamas, Manager at The Cove Atlantis, Autograph Collection, responded to this review

Hi ReefResident, Thank you for sharing your experience with us. For those reading this review, The Cove suites are currently undergoing a refresh. –The Cove Atlantis Management Team More 

New York
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We were so excited to go to Atlantis, I knew as soon as we got to the front desk that things were not going to be like the commercials!! All three parties before me were arguing with the representatives behind the counter, starting with cleanliness .. Yikes! Dirty sheets in our room, bathroom smelled like urine, locks don't work in... More 

Helpful?
11 Thank Maria S
AtlantisBahamas, Manager at The Cove Atlantis, Autograph Collection, responded to this review

Hi Maria S, We’re disappointed to hear that your vacation did not meet expectations. Our teams at Atlantis strive to deliver an amazing experience to all guests, and it sounds as though this was not the case for you. For those reading this review, Atlantis room rates are based on double occupancy, as outlined in our Terms & Conditions when... More 

London
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here for a week in the third week in January. 1. The Good As Marriott Gold Elite members we were upgraded to a very large corner room with 180o views of the property and sea and two balconies. We were also given a four hour extension on our check out time. The entrance to the hotel, reception and... More 

Helpful?
11 Thank KGJLondon
AtlantisBahamas, Manager at The Cove Atlantis, Autograph Collection, responded to this review

Hi KGJLondon We are glad to hear our teams could assist in providing upgraded accommodations and a late check-out time. The Cove Atlantis is certainly beautiful, especially the entrance and lobby. We are happy that you enjoyed our property, shuttle service, and buffets at both Poseidon’s Table and Mosaic. Please know that we will share your feedback regarding Carmine’s and... More 

Long Beach, New York, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is by far the most nicest hotel in paradise island rooms are nice staff is friendly and Cain at the cove is the place to turnup I will definitely come back here again recommend this to everyone. I love the view of the ocean the mosaic is a very excellent restruant

Helpful?
Thank Matt G
AtlantisBahamas, Manager at The Cove Atlantis, Autograph Collection, responded to this review

Hi Matt G, It was our pleasure welcoming you to The Cove Atlantis and we are thrilled our resort is the nicest place you have ever stayed. Thank you for recommending The Cove Atlantis to other travelers and we will see you again soon! –The Cove Atlantis Management Team More 

Potomac, Maryland
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The Cove is the high-end hotel on the Atlantis property, While you can access all the Paradise Island attractions from any resort on the island. By sequestering the Cove pools, the Cain and The Cove beach with wristband checkers at every access point you get a more exclusive experience. This means that the cruise ship visitors that flood the water... More 

Helpful?
1 Thank tmortgan
AtlantisBahamas, Manager at The Cove Atlantis, Autograph Collection, responded to this review

Hi tmortgan, We agree with you – Atlantis should be on everyone’s bucket list! We are happy to hear you enjoyed our beautiful beaches and pools. For those reading this review, The Cove suites are currently undergoing a refresh. We hope to see you again soon. -The Cove Atlantis Management Team More 

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