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Atlantis Beach Tower, Autograph Collection

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1 Casino Drive, 4777, New Providence Island
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Atlantis Beach Tower, Autograph Collection
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Atlantis Beach Tower, Autograph Collection
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2,908 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Schaumburg, Illinois
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW

There are shuttle buses that take you to all 3 hotels, wonderful service. Food is great, much to do. Expensive but worth the money. The ocean is crystal clear. We did horseback riding, snorkeling, underwater viewing and all were gorgeous. The beach outside the hotel was beautiful. Service everywhere was excellent.

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4 of 5 stars Reviewed 2 days ago NEW via mobile

so this is my second time staying in atlantis, the last time was back in 2006 so it has been a while. I frequented trip advisor a lot prior to arriving to see what people had to say about the place since I had been here. there were a lot of negative reviews about staff, the condition of the rooms,... More 

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london
Level Contributor
10 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

If you have a family who enjoy playing around in the sun and water slides with a beach option, then this is a superb place. The cheaper hotels ( there are 5 in the complex) are expensive and the expensive hotels are oligarch level. The poolside food is at best severe junk food with moderate restaurant prices. The portions are... More 

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AtlantisBahamas, Manager at Atlantis Beach Tower, Autograph Collection, responded to this review

Hi Maxim H, Thank you for choosing Atlantis for your vacation, and it sounds like you really enjoyed Aquaventure (our water park). We strive to deliver the best experience and value-add for our guests’ room rate, which includes complimentary access to our marine habitat (14 lagoons with various marine life) and The Dig. Atlantis does have 5 towers to fit... More 

Downers Grove, Illinois
1 review
1 of 5 stars Reviewed 3 days ago NEW

Ordered a gift basket online for when we arrived. It took my credit card and no basket. First call to guest services said it would be there within a half hour. Still waiting an hour later. Called again. Said they would check on it. Another hour, no basket. Asked how I ordered it and I said online and they said... More 

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AtlantisBahamas, Manager at Atlantis Beach Tower, Autograph Collection, responded to this review

Hi bunnyg112, We are disappointed to hear about your experience with us during your stay. Please know we will share your feedback with the appropriate teams so that we can guarantee guests are receiving the most accurate information regarding how to place a call directly from their rooms. We hope you stay with us again so we can show you... More 

Travelers are raving about these Paradise Island hotels

New Providence Island
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

My experience was wonderful as I got to interact with the employees and the guests. I would like to commend Ms. Keilah Barton (Discover Atlantis) and Daysha (even though I did not work directly with her she never forgot my name - this impressed me. These ladies made me feel like a part of the Atlantis Team. I would also... More 

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Marietta, Georgia
Level Contributor
4 reviews
2 of 5 stars Reviewed 4 days ago NEW

Booked the beach towers for view and access to pool and beach. Imagine our surprise when we looked out the window to see the pool and lazy river area closed, drained and under renovation. We were awakened at 9 every morning by the sound of the jack hammers and we were on the 8th floor. Beach Tower towel hut also... More 

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Galveston Island, Texas
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

***** This review is specifically about the Beach Tower, not the overall resort***** I began with that statement because the resort in general was a good experience, but I would not recommend staying at the beach tower. We experienced a few issues with our room that took quite a bit of time to resolve. • Our toilet did not flush... More 

Was this review helpful? Yes 3
AtlantisBahamas, Manager at Atlantis Beach Tower, Autograph Collection, responded to this review

Hi dreadzepp1986, We are glad to hear you had an overall good experience at Atlantis! We appreciate your insight regarding your particular accommodations, as your feedback will help us improve the true Atlantis experience even more so. It sounds like you enjoyed Aquaventure (our pools, beaches, and waterslides), too – which of our 11 unique pools was your favorite? We... More 

Waldwick, New Jersey, United States
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The family had fun but this place has issues. For the amount of money we spent this should have been issue free. Things that went wrong: Key didn't work in the door. 6 times, The did not have all of the packages we had purchased into the computer under our reservation so we had to go back to the desk... More 

Was this review helpful? Yes 2
AtlantisBahamas, Manager at Atlantis Beach Tower, Autograph Collection, responded to this review

Hi Michael M, It was our pleasure having your family at Atlantis and we agree with you – we think everyone should visit Atlantis at least once! We pride ourselves on delivering an amazing vacation experience and it sounds like yours did not meet your personal expectations. Thank you for sharing your feedback, and we will pass along your comments... More 

Marietta, Georgia
2 of 5 stars Reviewed 5 days ago NEW

We checked into the beach tower on 6/30/15. When booking our accommodations we were never told the beach towers grounds are under renovation! This information is not available on the Atlantis website either. The pool has been drained and is being broken up with a sledgehammer. The sledgehammering woke us up in the morning before 9 each day. The lazy... More 

Was this review helpful? Yes 1
Goodman, Missouri
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at Atlantis Beach Tower Hotel on New Providence Island for a couple of days before we moved to our Time Share Condominium on the big island of Nassau. Our plane landed at 8PM, we grabbed a Taxi with a Town Car for $45 and $5 tip who dropped us off at the front door of Atlantis check in... More 

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Double Queen Guest Room with Water View (42)
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Lazy River Ride (20)
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