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Comfort Suites Paradise Island

Travelers' Choice award winner
3.0 of 5
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Paradise Island Dr, New Providence Island
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Comfort Suites Paradise Island
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Ranked #2 of 15 Hotels in Paradise Island
A recent review
5 of 5 stars reviewed 2 days ago
YotaPwr Guilford, Maine
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1,750 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Guilford, Maine
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This isn't the best hotel we have stayed in, but by far it is the best value on Paradise Island! We have stayed here on 4 separate occasions and this was one of the best stays. They have finished doing the remodel and have changed the breakfast for the better! We have loved the location and the perks of using... More 

Was this review helpful? Yes 2
Reisterstown, Maryland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel is a good value. We had full access to Atlantis. However, if you are use to 4-star accommodations, this hotel isn't for you. There was a damp musty smell in my room and the room key malfunctioned during my entire five day stay. There was a patch on the wall which appeared that work had not been completed... More 

Was this review helpful? Yes 1
Ontario
Contributor
11 reviews 11 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

First of all, let me say that I have stayed at Atlantis 3 times prior to finding out about this budget-friendly alternative. Cost-wise, this is a no-brainer. You can walk just as far to a pool from Beach Towers than you do from your room at Comfort Suites - Atlantis is just that big. Food is still expensive - the... More 

Was this review helpful? Yes 8
comfortsuitespi, Director of Sales at Comfort Suites Paradise Island, responded to this review

We are happy to hear that you enjoyed your Vacation in Paradise. We will continue to work at ensuring our guests’ stay at Comfort Suites Paradise Island is comfortable and memorable. Warm Regards, Shan Sands Director of Sales More 

Baltimore, Maryland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The hotel and its staff truly made our vacation memorable. The services were excellent, the value fit into our budget and future visits to the island will include a stay here. Excellent food and accommodations. Jamaal, Crystal and Shantel went above and beyond in customer service. From check in to check out, we were treated as valuable customers. Even the... More 

Was this review helpful? Yes 2
comfortsuitespi, Director of Sales at Comfort Suites Paradise Island, responded to this review

Thank you for your wonderful remarks. I have shared them with our employees. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Warm Regards, Shan Sands Director of Sales More 

baltimore
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my 2nd stay at the Comfort Suites on PI. Pleased as usual. The staff is always super helpful and friendly. Christal (sp?) at the bar by the pool was wonderful and entertaining. Though the pool restaurant service was pretty slow the first night we were there, it looked like the one guy running the outside was clearly overwhelmed.... More 

Was this review helpful? Yes 1
comfortsuitespi, Director of Sales at Comfort Suites Paradise Island, responded to this review

Thank you for your wonderful remarks. I have shared them with our employees. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Warm Regards, Shan Sands Director of Sales More 

Sacramento, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed in the beach tower the first visit we made to Atlantis and decided to try the comfort suites this go round based on other reviews. For the price point, I would definitely recommend comfort suites over the beach or coral towers. You get a basic included breakfast, mini fridge, wifi, and a pull out sofa included vs just... More 

Was this review helpful? Yes 1
comfortsuitespi, Manager at Comfort Suites Paradise Island, responded to this review

Thank you for choosing Comfort Suites as your vacation destination. We do apologize for the manner in which are Front Desk Associates responded to your requests for assistance with the codes for the in-room safe and the Wifi. It is our hotel's policy to provide our guests, at check in, with an Essential Information Sheet which provides information on in-room... More 

Richfield, Minnesota
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

We had no problems with our suite. Please remember you are not in the US or Europe. Most food is imported.Plus fresh water is scarce, so don't be surprised at the cost of either. It is nice, for US visitors, that you do not need to exchange currency. In the Bahamas's it is a $1.00 to $1.00 exchange. Just bring... More 

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Hartford, Connecticut
Contributor
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 5 nights there for spring break. Our room rate was less expensive than Coral or Beach, and it also included breakfast therefore making Comfort Suites a great value. Upon arrival at noon we got our pink ID cards for wrist bands, stored our luggage (since room was not ready yet) and hit the water park right away.... More 

Was this review helpful? Yes 3
comfortsuitespi, Director of Sales at Comfort Suites Paradise Island, responded to this review

Thank you for your wonderful remarks. I have shared them with our employees. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Warm Regards, Shan Sands Director of Sales More 

Hartford, Connecticut
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay at the Comfort Suites. I can't really find much to complain about. It was a great home base for us. Breakfast is totally fine and acceptable. We went to Atlantis 3 times and the Blue Lagoon and Nassau two other days. Taxis were always available but they drive like crazy. Make sure you reapply sunscreen a... More 

Was this review helpful? Yes 1
comfortsuitespi, Director of Sales at Comfort Suites Paradise Island, responded to this review

We are happy to hear that you enjoyed your Vacation in Paradise. We will continue to work at ensuring our guests’ stay at Comfort Suites Paradise Island is comfortable and memorable. Warm Regards, Shan Sands Director of Sales More 

Spokane, Washington
Contributor
16 reviews 16 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The service from the hotel staff was great, everyone was very helpful and prompt. The room was nice, but the AC was very noisy and the room had a funky smell. Free breakfast was good, but very busy. Entrance into Atlantis is included with your stay so that is a big plus if you want to go there.

Was this review helpful? Yes 2
comfortsuitespi, Manager at Comfort Suites Paradise Island, responded to this review

Good Afternoon, Thank you for your comments. We apologize that we did not meet your overall expectations. Your concerns about the noisy AC and the smell in the room have been noted. We have also taken note of your comment regarding breakfast being very busy. In addition to the Restaurant, for the convenience of our guests, we serve breakfast in... More 

Hotel Review Summarization

What travelers say

  • Free breakfast(33)
  • Marina village(14)
  • Fish fry(8)
  • Grocery store(7)
  • Very clean(6)
  • Great time(5)
  • Water park(5)
  • Very nice(4)
  • West wing(4)
  • Cruise ship(4)
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