We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

One & Only Ocean Club

Certificate of Excellence
Hotel website
One Casino Drive, New Providence Island
Special Offer
Retreat Offer
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
One & Only Ocean Club
Professional photos View all
Browse nearby
One & Only Ocean Club
Add Photo Write a Review

575 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    306
    114
    64
    49
    42
See reviews for
121
278
11
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (575)
  • Mar-May only
    (158)
  • Jun-Aug only
    (164)
  • Sep-Nov only
    (131)
  • Dec-Feb only
    (122)
All months
There are newer reviews for One & Only Ocean Club
See the most recent reviews
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We chose to make the One & Only the end of our honeymoon for some much needed R&R after Cuba and it DID NOT disappoint! Beautiful place, impeccable service and delish food. We have never felt so special. DEFINITE RECOMMEND!

Was this review helpful? Yes 1
John_C10521, Executive Assstant at One & Only Ocean Club, responded to this review

Dear Naia C, Thank you for your review and we are delighted you enjoyed your time with us. At the One&Only Ocean Club, we aim to create amazing experiences, and we are pleased to see that we delivered! On behalf of the entire team we say thank you and we look forward to welcoming you back to the resort very... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 weeks ago

At one point in time, the One & Only Ocean Club was truly a 5 star resort in the truest sense of the term. Unfortunately, the resort is in need of refurbishment and TLC to be brought back to 5 star standards. It's the little things you notice such as the paint looking tired on the buildings, the hammocks being... More 

Was this review helpful? Yes 1
John_C10521, General Manager at One & Only Ocean Club, responded to this review

Dear JPEnroute, Firstly we would like to thank you for being a loyal customer of our One&Only brand. We are truly disappointed to learn that we did not fully meet your expectations during your visit. We take great pride in our reputation for providing an exceptional guest experience and regret that we did not fully deliver this time. We are... More 

Newtown
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 1, 2015

My husband and I stayed at the Ocean Club for 3 nights in May. The hotel, staff, service, setting, spa all were outstanding. I especially want to thank Clarice and Jason for taking excellent care of us. My only regret is that we didn't stay longer.

Was this review helpful? Yes 1
John_C10521, Executive Assistant at One & Only Ocean Club, responded to this review

Dear NewtownGAP, Thank you for your review and we are delighted you enjoyed your time with us. At the One&Only Ocean Club, we aim to create amazing experiences, and we are pleased to see that we delivered! We can assure you that we will celebrate your comments with Clarice and Jason. All mentioned will be thrilled you took the time... More 

New England
Level Contributor
188 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed May 31, 2015

We had a prearranged ride from the airport and when we got to the hotel we were welcomed into the lounge and offered a beverage. The staff asked for our names and brought over our check in information. Our room wasn't quite ready so we headed to Dune (restaurant/bar) and enjoyed a couple of drinks and some lunch. The Conch... More 

Was this review helpful? Yes 3
Houston
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 28, 2015

This resort is situated on a beautiful beach with gorgeous surroundings, pool, clubhouse, "Roman-like ruins,".....everywhere you look is gorgeous. The service is just mediocre, although the staff is friendly. The prices at the restaurants are astronomical.....$20 for a side salad, and up from there. The most disappointing was the spa. We were staying at the resort with 8 other friends,... More 

Was this review helpful? Yes 1
Windham, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2015

Discovered Ocean Club last September and have been back twice since. It's perfect in every way....location, service, food and beverage. The beach is absolutely gorgeous and the staff is extremely accommodating. Five star dining in the Dunes restaurant with spectacular sunsets. Fun bar ambience. Look forward to returning soon.

Was this review helpful? Yes
John_C10521, Executive Assistant General Manager at One & Only Ocean Club, responded to this review

Dear Sharon O, We are delighted that you enjoyed our service and ambiance and truly appreciate your loyalty to our resort. We are thrilled to share your comments with our colleagues and we look forward to welcoming you again to the One&Only Ocean Club and the Islands of The Bahamas. Garrill Johnson Executive Assistant General Manager More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 26, 2015 via mobile

Great music; great staff... worth every penny!!! We truly enjoyed our time here. The food was amazing. The views were superb. It is a must stay or at least a must have dinner and take in the beautiful grounds.

Was this review helpful? Yes
John_C10521, Executive Assistant at One & Only Ocean Club, responded to this review

Dear Deonne5, Thank you for taking the time to write a review. We are excited to share your positive comments with our colleagues, especially the Dune restaurant team. We look forward to welcoming you again. Regards, Garrill Johnson Executive Assistant General Manager More 

Atlanta, Georgia
Level Contributor
3 reviews
5 of 5 stars Reviewed May 26, 2015

We just returned from a fabulous vacation at the One and Only Resort. It is truly a gem in the Bahamas and has an exceptional staff that will gladly meet and exceed any of your expectations. Our Concierge (Bridgette) and our private butler (Timothy) went above and beyond to make sure our needs were met. They planned our activities and... More 

Was this review helpful? Yes
John_C10521, Executive Assistant at One & Only Ocean Club, responded to this review

Dear Lynn H, Thank you for your review and we are delighted you enjoyed your time with us. At the One&Only Ocean Club, we aim to create amazing experiences, and we are pleased to see that we delivered! We can assure you that we will celebrate your comments with Bridgette, Timothy and the Food & Beverage team at Dune and... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 26, 2015

Amazing property. Excellent service. Gorgeous pool with stunning gardens. Amazing food and drinks. Room was a nice size and well decorated with a large patio. The resort staff was very friendly. They offered a complementary upgrade to an ocean view in their crescent wing. Very expensive, but that's known going into a top tier resort in the Caribbean.

Was this review helpful? Yes
John_C10521, Executive Assistant at One & Only Ocean Club, responded to this review

Dear Tyler R, Thank you for your review. We are happy that you enjoyed our service and ambiance and we are thrilled to share your comments with our team members! We look forward to welcoming you again. Regards, Garrill Johnson Executive Assistant General Manager More 

Rye, New York
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 26, 2015

My husband and I spent a couple of days here to celebrate a birthday. From the moment we arrived we knew we were in for a treat. We were checked in while sitting on couches drinking complimentary and delicious lemonade. The concierge was absolutely lovely. In fact all the staff were exceptionally warm, friendly, and went out of their way... More 

Was this review helpful? Yes 1
John_C10521, Executive Assistant at One & Only Ocean Club, responded to this review

Dear DEdem2014, Thank you for sharing such a momentous occasion with us. At the One&Only Ocean Club, we aim to create amazing experiences, and we are pleased to see that we delivered with a wonderful birthday celebration experience. On behalf of the entire team we say thank you and we look forward to welcoming you back to The Ocean very... More 

Questions? Get answers from hotel staff and past guests. Ask a question

907 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (308)
Viewed
Hotel & grounds (64)
Viewed
Room/suite (39)
Viewed
Dining (21)
Viewed
Pool/beach area (48)
Viewed
Bathroom (11)
Viewed
View from room (28)
Viewed
Family/play areas (1)
Viewed
Business center/function rooms (1)
Viewed
Other (95)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (563)
Viewed
Amenities (101)
Viewed
Beach (14)
Viewed
Crescent Wing Luxury Beachfront Room (54)
Viewed
Crescent Wing Luxury Beachfront Suite (80)
Viewed
Family Pool (12)
Viewed
Hartford Cottage (61)
Viewed
Hartford Wing Garden View Room (41)
Viewed
Hibiscus Villa (81)
Viewed
Restaurants and Bars (45)
Viewed
The Hotel (64)
Viewed
Versailles Pool (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Hotel & grounds (11)
Viewed
Room/suite (9)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (2)
Viewed
View from room (1)
Viewed
Other (11)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay