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One & Only Ocean Club

Certificate of Excellence
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One Casino Drive, New Providence Island
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Retreat Offer
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1 room 1 guest
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One & Only Ocean Club
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599 Reviews from our TripAdvisor Community

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Traveler rating
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    64
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for One & Only Ocean Club
See the most recent reviews
Cape Town Central, South Africa
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for a week with our two children aged 5 and 10 in a family cottage which which was well positioned near the kids club and the family pool. We had a great time and thoroughly enjoyed the hotel, the facilities, the food and the friendliness of the staff. The grounds are kept in beautiful condition. The family pool... More 

Was this review helpful? Yes 1
John_C10521, Executive Assistant at One & Only Ocean Club, responded to this review

Dear Esher, Thank you for sharing your review. We are truly delighted that you enjoyed the ambiance and service at the One&Only Ocean Club and that we lived up to your expectations. We have shared our comments with Angel and her team as well as your Butlers Cornisha and Lamont. All mentioned were thrilled you took the time to commend... More 

Dallas, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I just got back from a wonderful week at the Ocean Club and I would go back in a heartbeat. Our driver pulled up to the famous front circle drive (featured in the movie Casino Royale), where we were immediately greeted with fresh lemonade and comfortable couches, as the staff took care of getting us checked in.... More 

Was this review helpful? Yes 2
John_C10521, Executive Assistant at One & Only Ocean Club, responded to this review

Dear Abby, Thank you for your review. We are thrilled that you enjoyed the ambiance and service at the One&Only Ocean Club. We will share your comments with our colleagues, especially the Butler team. We look forward to welcoming you back in the near future. Regards, Garrill Johnson Executive Assistant General Manager More 

Middlebury, Indiana, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The One and Only, Ocean Club Paradise Island was 5 star all around. The service was what struck us from the start. As we were ushered into the lobby, Ms. Bridgette kindly welcomed us to sit on a couch as she walked is through our check in. Throughout our stay, Bridgette's warm smile and genuine laughter filled our hearts with... More 

Was this review helpful? Yes 1
John_C10521, Executive Assistant at One & Only Ocean Club, responded to this review

Dear Nate, Thank you for your wonderful review. At the Ocean Club, we aim to create amazing experiences and everlasting memories. We are thrilled to see that we delivered. We can assure you that we will celebrate your comments with Bridgette, Latoya, Tava, Brandon, Jason and Nelson. We are certain that this will make their day. On behalf of our... More 

Washington DC, District of Columbia
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed in January for a weekend. Beautiful, well-kept grounds. Casual vibe even though officially fancy formal. We were upgraded to Crescent wing which was very nice and secluded. Butler did excellent job anticipating our needs. Check out the hammocks behind the Crescent wing and lounge for a bit. Bikes available. We did not spend anytime by pool but checked it... More 

Was this review helpful? Yes 3
John_C10521, Executive Assistant at One & Only Ocean Club, responded to this review

Thank you for your review. We are thrilled that you enjoyed the ambiance and service at the One&Only Ocean Club. We will share your comments with our colleagues, especially the Butler team. We look forward to welcoming you back in the near future. Regards, Garrill Johnson Executive Assistant General Manager More 

New York
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 weeks ago

From the moment you arrive to the moment you depart you are treated like royalty at this facility. The views are amazing as are the rooms. Restaurants are good but overpriced as in most resorts of this type. Courtesy car service is provided to go to the neighboring Atlantis Resort where you can find a wide range of eating choices.... More 

Was this review helpful? Yes
John_C10521, Executive Assistant at One & Only Ocean Club, responded to this review

Dear Scotth42, Thank you for your review. We are thrilled that you enjoyed the ambiance and service at the One&Only Ocean Club. We look forward to hopefully welcoming you back in the near future. Regards, Garrill Johnson Executive Assistant General Manager More 

Oslo
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 26, 2015

Sometimes you just happen to be at places that you know for sure you will get back to. This place is such a place. It has given us fantastic memories after a 2 week stay. We have been here for our second summer holiday, and we wouldn't changed it for anything. Great staff, fantastic location, and services at the location... More 

Was this review helpful? Yes 1
John_C10521, Executive Assistant at One & Only Ocean Club, responded to this review

Dear Inkognito, We are thrilled that a year later you still think of the resort and long to return. We are here to create amazing experiences and everlasting memories and we are delighted that we did just that for you. We look forward to welcoming you back to the One&Only Ocean Club for yet another summer vacation soon. Regards, Garrill... More 

Long Island, New York
1 review
5 of 5 stars Reviewed July 24, 2015

I spent 3 days (July 16 - 18) at the One and Only for a friend's wedding. We stayed at one of the villas. First, the staff is amazing. Michelle and George were very attentive and friendly. Everyone one else was more than willing to help us with anything we needed: getting drinks, towels, a ride to the spa or... More 

Was this review helpful? Yes
John_C10521, Executive Assistant at One & Only Ocean Club, responded to this review

Thank you for sharing such a momentous occasion with us. At the Ocean Club, we aim to create amazing experiences, and we are pleased to see that we delivered. We can assure you that we will celebrate your comments with Michelle and George and the entire Villa team.. On behalf of our colleagues we say thank you and we look... More 

Massapequa, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 18, 2015

Wanna get away? Don't miss an opportunity to stay at the One and Only Ocean Club! (Appropriately Named) My husband, sister-in-law and I wanted to get away and spend some quiet time on the beach--well, this was definitely the place. Our Butlers: Sean Rolle and John Alo went out of their way to make sure our stay was memorable. Their... More 

Was this review helpful? Yes 1
John_C10521, Executive Assistant at One & Only Ocean Club, responded to this review

Dear Melissa B, Thank you for sharing your review. At the One&Only Ocean Club, we aim to create amazing experiences, and we are pleased to see that we delivered! We can assure you that we will celebrate your comments with your Butler Sean and John as well as Omar. All mentioned will be thrilled you took your time to commend... More 

Toronto, on
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed July 15, 2015

Stayed here last weekend for a quiet, romantic getaway with my husband. We wanted luxury, quiet and great food and we got just that. Rooms were beautifully designed, clean, spacious and the balcony view was breath taking. We stayed in the Crescent Wing in an ocean front room. The on site restaurant Dune was exquisite! We had the chance to... More 

Was this review helpful? Yes 2
John_C10521, Executive Assistant at One & Only Ocean Club, responded to this review

Dear Lisa, Thank you for taking the time to write a review. We are excited to share your positive comments with our colleagues, especially the Dune restaurant team. We are delighted that you will return and we look forward to welcoming you again. Regards, Garrill Johnson Executive Assistant General Manager More 

New York City, New York
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed July 6, 2015

After experiencing this hotel, there is no where else to stay on the island. We've tried other places to save money but were disappointed each time. The hotel, property, spa, and ocean front left me speechless. I'm never at a loss for words! Grand in every way. Treat yourself at least once to this hotel. It's world class and they've... More 

Was this review helpful? Yes 1
John_C10521, Executive Assistant at One & Only Ocean Club, responded to this review

Dear Naija, Thank you for sharing your review. We can assure you that we will celebrate your comments with our colleagues. On behalf of the entire team we say thank you and that we look forward to welcoming you back to The Ocean Club. Regards, Garrill Johnson Executive Assistant General Manager More 

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Crescent Wing Luxury Beachfront Room (54)
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Crescent Wing Luxury Beachfront Suite (80)
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Hartford Cottage (61)
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Hibiscus Villa (81)
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