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One & Only Ocean Club

Certificate of Excellence
Hotel website
One Casino Drive, New Providence Island
Special Offer
Retreat Offer
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One & Only Ocean Club
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581 Reviews from our TripAdvisor Community

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Traveler rating
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    64
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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There are newer reviews for One & Only Ocean Club
See the most recent reviews
Southampton, United Kingdom
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 23, 2015

Just spent a excellent week staying here with my husband, 3 grown up daughters and son in law to be. We have stayed at the other one and only hotels in Dubai and Mauritius, and the grounds, view and service is the same. Rooms were clean tidy refurbished, all with fab views over the sea, our butler could not do... More 

Was this review helpful? Yes 1
John_C10521, Executive Assistant at One & Only Ocean Club, responded to this review

Dear Travelsnowy, Thank you for your review. At the One&Only Ocean Club, we aim to create amazing experiences, and we are pleased to see that we delivered. We can assure you that we will celebrate your comments with our colleagues. On behalf of the entire team we say thank you and that we look forward to welcoming you back to... More 

CENTENNIAL
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 21, 2015

Great property that is complimented by an excellent staff. From the moment we sent foot on the resort we felt as though the staff was there to make our stay as wonderful as possible. They were polite, accommodating, and truly seemed to enjoy their work. Our room was spacious and wonderfully appointed. It was also ideally situated on the ground... More 

Was this review helpful? Yes
John_C10521, Executive Assistant at One & Only Ocean Club, responded to this review

Dear Peter B, Thank you for your review and we are delighted you enjoyed your time with us. At the One&Only Ocean Club, we aim to create amazing experiences, and we are pleased to see that we delivered! On behalf of the entire team we say thank you and we look forward to welcoming you back to the resort very... More 

Greenwich, Connecticut
2 reviews
5 of 5 stars Reviewed June 20, 2015

Our family of five just returned from a fabulous week at the Ocean Club. The resort is beautiful, with ocean view rooms/suites and wonderful gardens. We stayed in the Crescent Wing and had gorgeous views of the beach. The food is fabulous although it is not inexpensive. Each room has a personal butler and Lamont was very helpful throughout the... More 

Was this review helpful? Yes
John_C10521, Executive Assistant at One & Only Ocean Club, responded to this review

Dear 57happytraveler, Thank you for your review and we are delighted you enjoyed your time with us. At the One&Only Ocean Club, we aim to create amazing experiences, and we are pleased to see that we delivered! We can assure you that we will celebrate your comments with Lamont. He will be thrilled you took the time to commend him.... More 

Sao Paulo
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 15, 2015

That's a great place. Very confortable and clean rooms, excelent staff in all services, Nice restaurant. They have transportation for Atlantis at any time. Service at The beach was very good also. Pool area is beaultiful. Worth The visit.

Was this review helpful? Yes
John_C10521, Executive Assistant at One & Only Ocean Club, responded to this review

Dear Nawaska, Thank you for your review. We are happy that you enjoyed our service and ambiance and we are thrilled to share your comments with our team members! We look forward to welcoming you again. Regards, Garrill Johnson Executive Assistant General Manager More 

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed June 12, 2015

Very upscale, tranquil relaxing resort with awesome views from a very nicely appointed ocean front room. Extensive, lush and beautiful landscaping everywhere. All staff were very friendly, attentive and responsive. WIFI worked well. Beautiful pool and beach. Great food; especially at the Dune restaurant. We would definitely return to this resort -- we had a great time.

Was this review helpful? Yes
John_C10521, Executive Assistant at One & Only Ocean Club, responded to this review

Dear BJAK2015, Thank you for taking the time to write a review. We are excited to share your positive comments with our colleagues, especially the Dune restaurant team. We look forward to welcoming you again. Regards, Garrill Johnson Executive Assistant General Manager More 

Virginia Beach
Level Contributor
58 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed June 9, 2015

Very upscale & exclusive small resort . Beautiful rooms overlooking the ocean. Very large marble baths. Resort has private beach with waiter staff. Grounds are beautifully landscaped . Two pools: one for adults and one family. Both have full service bars. Meals were excellent . Each room is assigned a butler for your needs. This is a resort that attracts... More 

Was this review helpful? Yes 1
John_C10521, Executive Assistant at One & Only Ocean Club, responded to this review

Dear Bear55, We are delighted that you enjoyed our stay at the One&Only Ocean Club. We are thrilled to share your comments with our colleagues and we look forward to hopefully welcoming you again soon. Regards, Garrill Johnson Executive Assistant General Manager More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 8, 2015

We chose to make the One & Only the end of our honeymoon for some much needed R&R after Cuba and it DID NOT disappoint! Beautiful place, impeccable service and delish food. We have never felt so special. DEFINITE RECOMMEND!

Was this review helpful? Yes 1
John_C10521, Executive Assstant at One & Only Ocean Club, responded to this review

Dear Naia C, Thank you for your review and we are delighted you enjoyed your time with us. At the One&Only Ocean Club, we aim to create amazing experiences, and we are pleased to see that we delivered! On behalf of the entire team we say thank you and we look forward to welcoming you back to the resort very... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 2, 2015

At one point in time, the One & Only Ocean Club was truly a 5 star resort in the truest sense of the term. Unfortunately, the resort is in need of refurbishment and TLC to be brought back to 5 star standards. It's the little things you notice such as the paint looking tired on the buildings, the hammocks being... More 

Was this review helpful? Yes 2
John_C10521, General Manager at One & Only Ocean Club, responded to this review

Dear JPEnroute, Firstly we would like to thank you for being a loyal customer of our One&Only brand. We are truly disappointed to learn that we did not fully meet your expectations during your visit. We take great pride in our reputation for providing an exceptional guest experience and regret that we did not fully deliver this time. We are... More 

Newtown
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 1, 2015

My husband and I stayed at the Ocean Club for 3 nights in May. The hotel, staff, service, setting, spa all were outstanding. I especially want to thank Clarice and Jason for taking excellent care of us. My only regret is that we didn't stay longer.

Was this review helpful? Yes 1
John_C10521, Executive Assistant at One & Only Ocean Club, responded to this review

Dear NewtownGAP, Thank you for your review and we are delighted you enjoyed your time with us. At the One&Only Ocean Club, we aim to create amazing experiences, and we are pleased to see that we delivered! We can assure you that we will celebrate your comments with Clarice and Jason. All mentioned will be thrilled you took the time... More 

New England
Level Contributor
190 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed May 31, 2015

We had a prearranged ride from the airport and when we got to the hotel we were welcomed into the lounge and offered a beverage. The staff asked for our names and brought over our check in information. Our room wasn't quite ready so we headed to Dune (restaurant/bar) and enjoyed a couple of drinks and some lunch. The Conch... More 

Was this review helpful? Yes 3
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Hotel & grounds (64)
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Amenities (101)
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Beach (14)
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Crescent Wing Luxury Beachfront Room (54)
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Crescent Wing Luxury Beachfront Suite (80)
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Family Pool (12)
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Hartford Cottage (61)
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Hartford Wing Garden View Room (41)
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Hibiscus Villa (81)
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The Hotel (64)
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Versailles Pool (10)

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Other (11)
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