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One & Only Ocean Club

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One Casino Drive, New Providence Island
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One & Only Ocean Club
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One & Only Ocean Club
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540 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nassau, New Providence Island
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Perhaps, the best place on the island to entertain ultra high net worth clients. This resort is the essence of peaceful elegance and old time charm which is perfectly suited for luxe savvy folks who are accustomed to all aspects of 'living well'. The relaxed atmosphere is especially conducive to facilitating important business chats whilst enjoying lovely island music from... More 

Was this review helpful? Yes 1
Earth
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visited one day from Atlantis to view the grounds which are amazing. On the way out to the main lobby we noticed a resort employee wearing a mask with fumigation equipment going into one of the rooms off the courtyard. Apparently the rooms do need special cleaning from time to time.

Was this review helpful? Yes 4
Boston, Massachusetts
Contributor
11 reviews 11 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just back from the one and only ocean club. Our experience was a marked improvement over our last visit. I swore I would never return but we needed to book something last minute and we did like the property, just not the service. This recent visit was fantastic. At least two managers would check in with us each day, we... More 

Was this review helpful? Yes 4
Annapolis, Maryland
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We selected Nassau and The Ocean Club due to how easy it was to get to from the Washington DC area which proved completely true. It could not have been easier all around. The Ocean Club proved to be very relaxing, calm and well kept. We were there in November and didn't have any rain, bugs, etc, Our room was... More 

Was this review helpful? Yes 2
New Jersey
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband, son, and I stayed here last year, and it's one of the most beautiful resorts we have ever stayed in. Our room was spectacular and spacious. The bathroom alone is bigger than most hotel rooms! Their staff is one of the friendliest as well. We hired a nanny for a couple of nights, so that my husband and... More 

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Boston, Massachusetts
Top Contributor
73 reviews 73 reviews
43 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed March 29, 2015

We don't normally stay at a place like the One & Only, but we enjoyed our stay. We didn't have too many issues with the service as others have noted. In fact, we thought our butlers Jason & Raquel were great. We did note the beach staff was hit or miss and for the most part the concierges were great,... More 

Was this review helpful? Yes 3
Bloomfield Hills, Michigan
Top Contributor
257 reviews 257 reviews
54 hotel reviews
234 helpful votes 234 helpful votes
4 of 5 stars Reviewed March 27, 2015

We have been coming to the Ocean Club for more than 20 years and took a break due to poor service. The resort itself is a pristine plantation overlooking Cabbage beach (one of the top beaches with gorgeous hues of blue) with lots of bent grass and facilities that have not changed over time. The original rooms in the Crescent... More 

Was this review helpful? Yes 6
Collierville, Tennessee
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 22, 2015

The suites are large, clean and very nice. Thumbs up! Walking throughout the property we enjoyed a private feel compared to the feel of larger properties nearby. Another thumbs up! The service on the beach at at the on-site restaurants is below average. Thumbs down! A 15% tip is included on your checks. I enjoy tipping 20% but not for... More 

Was this review helpful? Yes 4
Contributor
17 reviews 17 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 22, 2015

Went there in a top producer trip and the dinner was amazing. Best lobster my husband and I have ever experienced!! Takes a while to starve but your on Bahama time every thing moves a little slower. Beautiful grounds and house!! A 5 star!!! Must go!!

Was this review helpful? Yes 3
VA
2 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 20, 2015

My wife, daughter, and I recently spent 5 nights at the O&O Ocean club. There are some truly great features of the resort but also some things that need serious work. My perspective is that of someone who stays at higher end resorts yearly. Most recently we have vacationed at Ritz Carlton Grand Cayman, Ritz Carlton Maui, Waldorf Astoria Orlando,... More 

Was this review helpful? Yes 9
John_C10521, General Manager at One & Only Ocean Club, responded to this review

Dear RVAOMS, Thank you for taking the time to share your very comprehensive feedback on Trip Advisor. I sincerely apologize for the service you received. I can assure you that your experience is nowhere close to our standard in any way. Your feedback has been reviewed in detail by myself and our senior team and corrective actions are already underway.... More 

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Crescent Wing Luxury Beachfront Room (54)
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Crescent Wing Luxury Beachfront Suite (80)
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Family Pool (12)
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Hartford Cottage (61)
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Hartford Wing Garden View Room (41)
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Hibiscus Villa (81)
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The Hotel (64)
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