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Melia Nassau Beach Resort

Hotel website
West Bay Street, Nassau, New Providence Island (Formerly Sheraton Nassau Beach Resort & Casino)
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1 room 1 guest
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Melia Nassau Beach Resort
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2,095 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Melia Nassau Beach Resort
See the most recent reviews
France
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed February 7, 2014 via mobile

We stayed at the hôtel for a week, in all inclusive, with my friend. The location is great, close to the airport. But there's no shuttle for the hôtel, so we hard to pay 25doll for like 5min of taxi... They should have they're own solution. The room was clean, and enough space for 2 people. They made a mistake... More 

Was this review helpful? Yes 3
Guest Experienc... M, General Manager at Melia Nassau Beach Resort, responded to this review

Dear Emilie S Please know we are reaching out to you via private email to gather further details about your stay. We want nothing more than to completely satisfy you and provide you with the most important senstion (the urge to want to return). While it appears you enjoied the activities and entertaintment, it is our goal to provide so... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed February 6, 2014

I was there last week of January. The only good thing in there was food at Market place. (But too expensive) they were telling us that kids under the age of 4 had all the meals for free but when we checked out we found out that had charge all the meals of my 3 year old daughter in our... More 

Was this review helpful? Yes 6

Travelers are raving about these Nassau hotels

Markham, Ontario
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed February 5, 2014

This hotel was formerly the Sheraton, and Melia is working at ironing out glitches and bringing the hotel up to par. The rooms look like they've been renovated, but the rest of the hotel was perhaps given a paint job to freshen it up. On the whole, I'd have to say the hotel is clean, which in my opinion is... More 

Was this review helpful? Yes 10
Guest Experienc... M, General Manager at Melia Nassau Beach Resort, responded to this review

Dear Luciana, Your review is very much appreciated. We hate that you were unable to experience the many options we offer for activities and entertainment. Each morning we offer fittness classes (yoga, aqua aerobics, zumba, dance, etc..) every afternoon, we offer master classes (arts and crafts), we generally have live music performances at a minimum of 4 nights a week... More 

St. Petersburg, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 5, 2014

i had low expectations when I booked the Meliá Nassau Beach but I was pleasantly surprised. It is well kept up and clean. The Staff are personal and professional. A few NEGATIVE NOTES: many of the rooms have no view at all (my room had mostly a view of a wall). There is NO IN ROOM WiFi, so bring an... More 

Was this review helpful? Yes 2
Guest Experienc... M, General Manager at Melia Nassau Beach Resort, responded to this review

Dear James, Thank you for staying with us. We are in the process of researching companies to install commercial wifi throughout the entire hotel. As for the resort fee, if you book with the "inclusive package" the resort fee is covered upfront rather than "tacked on" upon arrival. We are happy to enjoyed your stay and hope to see you... More 

Salt Lake City, Utah
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 5, 2014

We just got back from our week staying at this hotel. The hotel was nice. They could use some remodeling but the rooms were clean and the beach was excellent. The had nightly activities that were fun. We had the all inclusive package and they make you wear a bracelet that you have to leave on the entire time you... More 

Was this review helpful? Yes 1
Guest Experienc... M, General Manager at Melia Nassau Beach Resort, responded to this review

Dear Troy, Thank you for your feedback. We will continue to deliver great service and maintain a clean product as we move into our renovation. The bracelets are to signify that you are part of the "inclusive package" to reduce the possibility that a billing error occur. We ask for signatures on our food and beverage receipts as a backup... More 

Newark, Delaware
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 4, 2014

We stayed for 5 nights 6 days last week of January 2014. The hotel was very nice, very clean and the room was very comfortable. The balcony was tiny and we could not really enjoy it out there. This was our first visit there and we asked if we could have a room with a view and they said oh... More 

Was this review helpful? Yes 5
Guest Experienc... M, General Manager at Melia Nassau Beach Resort, responded to this review

Dear aunthooty Thank You for your comments. We are happy to hear you will be back and look forward to your return visit. Our hotel is in a state of constant improvement. I am positive you will notice the difference each and every time you come back. Andrew Tilley General Manager More 

Kingston, New Hampshire
1 review
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed February 3, 2014

My girlfriend and I recently returned from a week long trip to Nassau. We stayed at the Melia resort(all inclusive). Although to the locals...it's the old Sheraton. I read many reviews before traveling there and was not impressed. Especially after getting there and being advised that our room was not ready, one of the negative reviews previously listed. They advised... More 

Was this review helpful? Yes 14
Guest Experienc... M, General Manager at Melia Nassau Beach Resort, responded to this review

Dear Grahamscapes We are delighted that you enjoied your vacation at Melia Nassau Beach. Your review is very much appreciated. We will be delighted to serve you again in the upcoming future. Andrew Tilley General Manager More 

Nashville, Tennessee
Level Contributor
494 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
3 of 5 stars Reviewed February 3, 2014

There were so many things that I loved about this resort so I really wish I could give a higher rating. This being said, the property is on a beautiful, well kept beach. The rooms are more than adequate, especially the comfort of the bedding and size of the room. If you want economy and not luxury this is your... More 

Was this review helpful? Yes 2
Guest Experienc... M, General Manager at Melia Nassau Beach Resort, responded to this review

Dear Patty, Thank you for the many photos included in your review. We are happy to hear you enjoied your stay and appreciate your support for our upcoming renovations. We hope to see you back again soon. Andrew Tilley General Manager More 

Fort Lauderdale, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 3, 2014

We just spent 2 nights this past week and I have to say it was surprisingly good. The rooms are fairly nice, ours was very clean and the bathroom was also clean. But we spent most of our time outside the room--the lobby was a great place to hang out with friends and the pool area and the beach were... More 

Was this review helpful? Yes 1
Guest Experienc... M, General Manager at Melia Nassau Beach Resort, responded to this review

Dear Paisano123, I am very pleased to know you enjoied our hotel over the other hotels that you have visited when in Nassau. Every day, we get better and better. I look forward to having you back with us again soon. Andrew Tilley General Manager More 

Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 3, 2014

The exterior of the hotel is awful. They didn't do any renovations to the exterior of the hotel so we were nervous to say the least. We went on in to the lobby. The lobby was beautiful. That made us feel better. The front desk staff was MEAN and RUDE. I cant stress this enough. We noticed the lobby was... More 

Was this review helpful? Yes 3
Guest Experienc... M, General Manager at Melia Nassau Beach Resort, responded to this review

Dear Bosslady205, We would like to contact you to gather more details about your experience. We apologize if you were under the impression that our hotel has underwent a recent renovation. Our hotel has recently re-branded and is under new management. A renovation will take place later this year to improve all of the things you found to be unsatisfactory.... More 

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