We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Melia Nassau Beach Resort

Hotel website
West Bay Street, Nassau, New Providence Island (Formerly Sheraton Nassau Beach Resort & Casino)
Special Offer
up to -15% MeliáRewards
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Melia Nassau Beach Resort
Professional photos View all
Browse nearby
Melia Nassau Beach Resort
Melia Nassau Beach Resort
Melia Nassau Beach Resort
Add Photo Write a Review

1,959 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    419
    685
    436
    224
    195
See reviews for
525
770
62
117
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (485)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1959)
  • Mar-May only
    (661)
  • Jun-Aug only
    (678)
  • Sep-Nov only
    (252)
  • Dec-Feb only
    (368)
All months
Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

We decided to take a quick anniversary trip to Melia in mid-July for 3 nights. Three nights was just enough. The room was average -we booked The Level- and the hotel is average. They've done a great job decorating, but minor things have been overlooked in terms of carpeting and paint in the common areas. The staff was friendly and... More 

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed yesterday NEW

I try to make it short: The front desk management is completely unfriendly. The hotel charged me twice and told me that they refund my money, they still didn't. I wanted to talk to the customer experience manager or the hotel manager. Head of front desk told me that nobody is available in the hotel. The hotel was without management,... More 

Was this review helpful? Yes 2

Travelers are raving about these Nassau hotels

El Paso, Texas
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

My friend & I wanted to stay at an all-inclusive place in the Bahamas, but didn't want to stay at a "couples" place. The Melia worked for us as a home base. It has a number of restaurants (we tried 3 + the buffet) & 2 of the 3 were good. The "Tapas" restaurant offered what seemed like pre-packaged bar... More 

Was this review helpful? Yes 3
Lockport, New York
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed yesterday NEW

Check in was timely for booking The Level. 1st nights reservation for dinner at 6 at Aqua had technical difficulty in kitchen and never opened until 6:30. They didn't tell us and the long line of people waiting there was a problem until late. Then we weren't even on the reservation list. They did accommodate and take us and the... More 

Was this review helpful? Yes 4
GuestExperienceMngr, Guest Relations Manager at Melia Nassau Beach Resort, responded to this review

Dear Renee, Please do stop by the Level Lounge tonight. I have sent your review to my team and we will do everything we can to ensure your expectations are well met and that you enjoy your time here in Nassau. I will be back in the office tomorrow by 9am and would love to meet you in the lobby... More 

5 of 5 stars Reviewed 2 days ago NEW

We have nothing but positive experiences. We got the Level access so private check in and extra perks like preferred reservations and special beach access. I enjoyed the beach access, there were not a lot of people on the beach so you can always find a place to sun tan. The food is great. The Market Place has a huge... More 

Was this review helpful? Yes 2
New York City, New York
1 review
4 of 5 stars Reviewed 2 days ago NEW

My family stayed at this resort for one week in July. Overall, the hotel room and property were clean, close to the airport, and safe. The food was very good (especially for an all-inclusive resort). Unfortunately, reservations for all of the restaurants had to be made at least two days before you planned on eating; however the restaurants did not... More 

Was this review helpful? Yes 2
Raleigh, North Carolina
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

To be fair, the personnel who works there was fantastic. But the condition of my room was really shaky (and no wifi in the room- which made me work in the lobby for a business trip and there was cracks and rust all over the bathroom). There were also spots in the hotel where there were holes in the walls... More 

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

You can't beat the beach at this property but the pool area and other guest areas are in desperate need of renovation. I am not sure how you are going to manage it Pablo. There are cracks all around the pool walkway with crumbles of concrete on the floor, chunks of concrete missing from a pool column. There are areas... More 

Was this review helpful? Yes 1
PabloCogolludo, Manager at Melia Nassau Beach Resort, responded to this review

Dear Susana Thank you so much for your feedback. You mentioned that some areas on our property is in need of repair which I agree with you 100%. The building has been managed by various hotel brands over the course of many years. Since the Melia Nassau Beach has taken over we have made major improvements, which are still taking... More 

Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

My stay here was not horrible due to the people i vacationed with; however the hotel itself was big disappointment. All inclusive did not include anything; phones did not work; rooms were not fully stocked; restaurants were not honoring reservations; no daily activities or entertainment. However there was a server in the marketplace Jamaal (aka VIP) was awesome.. A bartender... More 

Was this review helpful? Yes 4
Staten Island, New York
5 of 5 stars Reviewed 3 days ago NEW

One of the Best Vacations I have been on so far. Checked in at 9:45 and took 2 minutes, the room was great and had a great view. The Buffet was great food was cooked to perfection. The Aqua Italian restaurant was one of my favorite restaurants and the waiter was great and the food was delicious. The bartenders were... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

1,589 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1231)
Viewed
Hotel & grounds (261)
Viewed
Pool/beach area (383)
Viewed
Dining (86)
Viewed
View from room (79)
Viewed
Room/suite (112)
Viewed
Bathroom (25)
Viewed
Family/play areas (4)
Viewed
Business center/function rooms (5)
Viewed
0:51
Videos (2)
Viewed
Other (274)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (335)
Viewed
1 King Suite (30)
Viewed
Amenities (18)
Viewed
Beach (45)
Viewed
East Pool (25)
Viewed
Luxury Ocean View (4)
Viewed
Main Pool (22)
Viewed
Pool (17)
Viewed
Premium Oceanview Room (37)
Viewed
Restaurants and Bars (37)
Viewed
The Hotel (70)
Viewed
Traditional (14)
Viewed
West Pool (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Dining (5)
Viewed
Pool/beach area (4)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (5)
Viewed
Bathroom (1)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Nassau
4.9 mi away
Atlantis Royal Towers, Autograph Collection
5.6 mi away
Compass Point Beach Resort
3.4 mi away
Graycliff Hotel
Graycliff Hotel
#2 of 35 in Nassau
4.0 of 5 stars 144 reviews
Show Prices
Show Prices
Show Prices
5.2 mi away
Comfort Suites Paradise Island
Comfort Suites Paradise Island
#3 of 15 in Paradise Island
4.0 of 5 stars 1,867 reviews
0.7 mi away
Sandals Royal Bahamian Spa Resort & Offshore Island
0.5 mi away
Breezes Resort & Spa Bahamas
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay