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Sandals Royal Bahamian Spa Resort & Offshore Island

#1 of 36 Hotels in Nassau
Certificate of Excellence
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West Bay Street, Cable Beach, Nassau 13005, New Providence Island
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$235 Spa/Tour Credit!
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Sandals Royal Bahamian Spa Resort & Offshore Island
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Sandals Royal Bahamian Spa Resort & Offshore Island
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5,810 reviews from our community

Traveler rating
    3,024
    1,443
    644
    397
    302
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97
4,440
9
72
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cincinnati, Ohio
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This resort is beautiful and the food is delicious. It is very nice to have access to private island right from the resort via ferry. The only complaint I have is the staff is pleasant but not nearly as friendly as I have experienced at other resorts in Mexico and Jamaica. We did have the pleasure of one amazing staff... More 

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Red Deer, Canada
Reviewer
3 reviews 3 reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

We travel our once a year south for a warn holiday and are not interest in playing the 6 am towel game for getting a decent chair on the beach/pool, waiting/begging for someone to bring a drink or hoping that I can get a 7 pm dinner reservation and so we picked Sandals that offered Butler Service that is willing... More 

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Scotland
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I was concerned about the reviews and after having been to the resort I probably wanted to give a 4.5 , some things just need to be put right by the resort management. We were Balmoral club level zen garden room, and stayed in March 2015 The resort is 15 mins from the airport, and there is a Sandals desk... More 

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Columbus, Ohio
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My first time on this resort and like everywhere that I go to, they all have different pros and cons. PROS: The resort is clean, most employees are super nice and if you plan to go there, plan to stay at the newer rooms at the back. Preferably the ones that are overlooking the ocean and the front of the... More 

Was this review helpful? Yes 5
Austin, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Front desk staff especially helpful, Dawn and Kevin were exceptional. Several times we made reservations for dinner that were mis-communicated somehow, and when we showed up there was no explanation. After 3 mishaps, I contacted Tatiana, a manager, who offered to make another reservation for Bacarat - which also didn't have us down when we showed up for the last... More 

Was this review helpful? Yes 1
Jim Thorpe, Pa
Contributor
18 reviews 18 reviews
5 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just returned home from a short little vacation at the Sandals Royal Bahamian resort. Will try to give you an honest review of exactly how and what we did and how we where treated at this resort. This was our fifth trip to a sandals we usually go to Jamaica and figured we would try a different resort this time.... More 

Was this review helpful? Yes 7
Rayne M, Online Review Coordinator at Sandals Royal Bahamian Spa Resort & Offshore Island, responded to this review

Hello and thank you for your lovely review of Sandals Royal Bahamian. We're thrilled to hear that you had such a wonderful time! We remain committed to providing first-class quality and service to all of our guests and reviews like yours certainly reflect our dedication. We're most appreciative that you took the time to share your experience in detail and... More 

Tinley Park, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I just got back from our stay at the Royal Bahamian which was awesome. We don't understand all the bad reviews. I mean Rolls Royce to the airport ain't bad at all! Mark, one of our drivers was hilarious aka the funky bunch. We stayed in a Windsor swim up butler room. Our butlers Angeline, Cory and... More 

Was this review helpful? Yes 2
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We have been to many different caribbean resorts. The Royal Bahamian in the Bahama's has been our best experience so far! The people who worked at the resort were gracious and always went out of their way to help us whenever we needed everything. The food overall was the best we have had at an all-inclusive. The only restauraunt that... More 

Was this review helpful? Yes 4
Rayne M, Online Review Coordinator at Sandals Royal Bahamian Spa Resort & Offshore Island, responded to this review

Hi there Julia, Thank you for your review! We're delighted that you had such an amazing time staying at Sandals Royal Bahamian. From the great food to the outstanding service it really seems like you enjoyed every aspect of your stay and that's exactly the kind of experience we strive to offer all of our guests. Your butlers in particular... More 

South Bend, Indiana
2 reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I booked this trip at the last minute for my wife's 50th Birthday. All in all it was a good trip with plus and minuses. Plus: airport transfer in Rolls Royce and the drivers were great. Ask for Mark. One area to improve on is th have car at airport upon arrival; we had to wait approximately 20 minute. Plus:... More 

Was this review helpful? Yes 6
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

My fiance and i traveled to this resort a few weeks ago. We were there between Sunday March 15th, and Wednesday March 18th. When we arrived the place is so beautiful and we were so excited. We had just spend a few days at Sandals Halcyon in St. Lucia 5 months prior and it was probably the best time of... More 

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Hotel Review Summarization

What travelers say

  • Crystal room(91)
  • Butler service(71)
  • Very good(66)
  • Piano Bar(54)
  • Great time(40)
  • Dinner reservations(27)
  • Cafe Goombay(21)
  • Negative reviews(21)
  • Very nice(19)
  • Ocean views(19)
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Balmoral Butler Suite (25)
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Balmoral Pool (23)
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Pool (8)
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Royal Village Butler Suite (20)
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Windsor Butler Suite (33)
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Windsor Pool (9)

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