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British Colonial Hilton Nassau

4.0 of 5
One Bay Street, Nassau, New Providence Island
Hotel amenities
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British Colonial Hilton Nassau
Ranked #4 of 28 hotels in Nassau
4.0 of 5 stars 725 Reviews
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725 reviews from our community

What travelers say about this hotel
  • Cruise ship(56)
  • Private beach(45)
  • Straw Market(37)
  • Paradise Island(28)
  • Very nice(21)
  • Executive Lounge(21)
  • Fish fry(18)
  • Pool area(17)
  • Great location(16)
  • Breakfast buffet(12)
Traveler rating
    255
    253
    115
    63
    39
Only show reviews for Family (108) | Couples (267) | Business (109)
Date Rating
Dallas, Texas
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 24, 2012 NEW
1
person found this review helpful

This property is located near the docks so you can see the cruise ships come in and pull out. You'll get some really great views of some really great ships. The beach is small and private and very clean. If you want to walk up and down the beach and see other properties, then this is not the property for... More

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chicago
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 22, 2012 NEW

I wasn't very impressed with a weekend stay here. My girlfriend and I arrived Friday afternoon and stayed until Monday evening. I booked the hotel through a third party website and got a subtotal of $477.00 and an extra line item (taxes and fees) for $90.00 bringing the total to $567.00 for three nights. The problems started at breakfast. The... More

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See 2 more reviews by ChicagoJimbo for Nassau
Shervin Penn, Manager at British Colonial Hilton Nassau, responded to this review
May 23, 2012

Dear Guest, Thank you for taking the time to write a review of our property. We apologize for the inconveniences suffered during your stay. Your comments related to the same have been forwarded to the relevant departments to address. Unfortunately, service charges are union mandated for all major hotels in Nassau unlike other destinations that allow them to be included... More

Nevada City
1 review
5 of 5 stars Reviewed May 21, 2012 NEW

The picture you see is what you get. My wife and I wanted 5 days alone, and we got it. The The hotel is exceptionally clean and very luxurious. The property is immaculate inside and out. Beach and pool facilities were clean, neat and private. There was no need to run out at 6 am and "save" a spot. There... More

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Shervin Penn, Manager at British Colonial Hilton Nassau, responded to this review
May 23, 2012

Dear Guest, First of all thank you for your review and loyalty as a Hilton Honors member. Reviews of this nature certainly encourage our team to continue to uphold a superior standard of service and hospitality. We certainly look forward to your return next year. Regards, More

montreal
1 review
4 of 5 stars Reviewed May 21, 2012 NEW

My husband and I stayed here for a week-end in april 2012. It's and old hotel so nothing fancy. But the location is the best, in the heart of the downtown and walking distance to everything you need! Rooms are small old but very clean and descent! Bed are VERY comfortable, good nights sleep. Service is good and employees are... More

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Shervin Penn, Manager at British Colonial Hilton Nassau, responded to this review
May 23, 2012

Dear Guest, We are pleased that you enjoyed your stay with us and took advantage of our prime location. We do offer a variety of rooms to accommodate various needs. Should you wish to book a bigger room upon your return please contact our reservations team. Thank you and hope to welcome you back shortly. Best Regards, More

sydney, australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 19, 2012 NEW

This a great hotel for a stay in Nassau. It is convenient, well located right along the main street of the city, and has a fabulous private beach plus pool with heated towels provided free to hotel guests. The stately medium rise old colonial British design of the building is in perfect harmony of scale to the rest of the... More

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Nashville, Tennessee
Top Contributor
66 reviews 66 reviews
Reviews in 22 cities Reviews in 22 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed May 19, 2012 NEW
1
person found this review helpful

I was disappointed in this historic hotel run by Hilton. We stayed two nights, once before we flew out to Shannas Cove, Cat Island, and another time on our return from there. It was expensive, for one thing. The first stay was in an 'honors' room, and while the room was updated, there were some problems. The tub filled up... More

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Shervin Penn, Manager at British Colonial Hilton Nassau, responded to this review
May 21, 2012

Dear Guest, Thank you for taking the time to write a review of our property. We deeply regret that we did not meet your expectations on your first visit and offer our sincere apologies. We are pleased, however, that your second visit was more inline with what is the typical guest experience at our hotel. Should you decide to afford... More

Nassau, New Providence Island
1 review
5 of 5 stars Reviewed May 18, 2012 NEW

We have visited hotels all throughout the Caribbean and the United Staates and as the old adage goes or as "Dorothy" would say, "There's no place like home"!!! We are Bahamians and from the moment we entered the hotel and until the time we departed the hospitality, friendliness and helpfulness of all staff we encountered, was phenominal. This was one... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2012
1
person found this review helpful

Every time I stay at the British Colonial Hilton in Nassau, Bahamas the service is always impeccable. I love the central location of the hotel, warm and friendly staff, plush accomodations and beautiful views. Definitely a keeper for me. More

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Shervin Penn, Manager at British Colonial Hilton Nassau, responded to this review
May 17, 2012

Dear Guest, Thank you for taking the time to write a review of our property. We like to consider ourselves to be keeper and we are pleased that you share that view. Thank you again and we look forward to your return. Kind regards, More

Cleveland, Ohio
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 16, 2012

Overall, the location was pretty good and we were not interested in the hustle and bustle of Atlantis, but were looking for something more low key. This was low key and the beach was never too crowded (except when cruise ship people tried sneaking in, which was kind of annoying). We had some issues with staff. First off, most were... More

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Shervin Penn, Manager at British Colonial Hilton Nassau, responded to this review
May 17, 2012

Dear Guest, Thank you for taking the time to write a review of our property. We are quite disappointed that you did not receive the world-class service that is typical of our staff and often lauded on Trip Advisor. For this, we offer our sincere apologies. Maria sends her regards and has asked me to convey that it was a... More

Silver Spring, MD
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 13, 2012

I am in the middle of my stay here. As others have said the hotel is beautiful and recently upgraded. The rooms are a good size we had two queens. The bathroom is decent size with marble floors but the door is constantly in the way and you must always shut it. It makes it difficult after you take a... More

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Shervin Penn, Manager at British Colonial Hilton Nassau, responded to this review
May 14, 2012

Dear Guest, Thank you for taking the time to write a review of our property. It is not often that we find guests who have made enough of an assessment of our hotel, at the midpoint of their stay, to write a review. We are pleased that you are enjoying your experience and if you are still in-house, please request... More

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Additional Information about British Colonial Hilton Nassau

  • Hilton Hotel Nassau
  • Hilton Nassau
  • Nassau Hilton
  • British Colonial Hilton
Address: One Bay Street, Nassau, New Providence Island
Price Range: $$$

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British Colonial Hilton Nassau
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