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British Colonial Hilton Nassau


British Colonial Hilton Nassau
Hotel class 4 of 5
1 W Bay St, Nassau, New Providence Island
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Traveler Reviews

69% Recommend
3.5 of 5 stars 251 reviews
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By trip type
All (251)
[ Date ] [ Rating ]
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3 of 5 stars
mojito99 6 contributions
Edmonton, AB
Jun 13, 2009 | Trip type: Couples
1/1 found this review helpful

Just returned back from 10d at the British Colonial Hilton. The renovations are nearly done, we had a nice renovated room on the sixth floor with a great view of the harbor. Currently the Portofino buffet restaurant is your only dining choice. Both of the lounges are currently under renovation, so if your looking for entertainment at the hotel you... more

Management response from
Pablo Torres, General Manager

Thank you very much for your review and for noticing our hospitality. We are delighted that you had an enjoyable stay and are pleased to advise that our rooms renovation will finish in the next two weeks. We are extremely happy about the positive feedback we are receiving from our guests. We are currently renovating our Lobby Bar, which we...

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4 of 5 stars
CCMcC 22 contributions
Maryland
Jun 8, 2009 | Trip type: Business

I pre-paid for a series of rooms on a business trip and got a great rate (under $200/night). But that was the end of the bargains. Every service there comes with a mandatory 15% gratuity "for your convenience." Really. I wish businesses would just be honest and say, "for OUR convenience." That automatic gratuity sometimes undermines good service. But I... more

Management response from
Pablo Torres, General Manager

Thank you for your valuable feedback and detailed information regarding our renovation! We are extremely happy about our room renovation and the upcoming of our new coffee bar and high end Bullion Bar. We apologize for the inconvenience with our A/C Temperature, we just installed a new energy conservation system and we are monitoring this very closely. Once again thank...

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4 of 5 stars
BuffaloSlim 4 contributions
Orlando
Jun 6, 2009 | Trip type: Friends getaway

As a Hilton Diamond Member I had a pretty decent time here. Yes, a small section of the hotel was under construction, much to the management's credit it was quiet and barerly visible. Concierge desk worked out dive trips without any flaw. Reading past reviews of this hotel I have noticed comments about the craftsmenship of the new construction, I... more

Management response from
Pablo Torres, General Manager

Thank you so much for your valuable review. We are extremely happy with the positive feedback we are receiving about our new rooms product; therefore we appreciate pretty much your positive feedback in regards to the craftsmanship. Yes! Thanks to our culinary team and our restaurant staff our breakfast has become very popular mostly during the weekends. Once again thank...

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4 of 5 stars
froggerATL 4 contributions
Atlanta, GA
May 20, 2009 | Trip type: Solo travel

I read the other reviews so I had an open mind knowing that some construction was going on. Since I was traveling by myself and was looking to relax I pretty much said at the hotel the whole time. I had a remodeled room overlooking the water - it was beautiful, clean, and the staff was very friendly. I was... more

Management response from
Pablo Torres, General Manager

Thank you for your valuable feedback. We are glad that you enjoyed your stay. We appreciate your comments in regards to our new rooms and the hospitality offered by our Team Members. We also noticed the opportunity with our pool service, therefore we will reinforce our Sequence of Service. Once again, thank you for your feedback and we hope to...

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4 of 5 stars
juspencemich 1 contribution
New York
May 19, 2009 | Trip type: Business

I want to take the time to let anyone know what a great Executive Lounge staff there is at the British Colonial Hilton. From the initial greeting to the final goodbye. The staff there did everything and anything to ensure our teams stay at the hotel to be a great one. From getting an 'ocean view' room to making sure... more

Management response from
Pablo Torres, General Manager

Thank you very much for your valuable feedback. We are glad that you enjoyed your stay and we really appreciate your comments in regards to the hospitality our Executive Lounge TEAM. We are all very proud of them! They are doing a fantastic Job. Once again, thank you for your feedback and we hope to welcome you back soon. If...

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3 of 5 stars
ECU0416 5 contributions
North Carolina
May 14, 2009 | Trip type: Couples
0/1 found this review helpful

My husband and I went to the Bahamas last May and used his Hilton points to stay there for a week. The hotel has been renovated within the last few years and it was nice. The beach that the Hilton is on is very small but we never had any problems getting a beach chair. They have an outside restaurant/bar... more

Management response from
Pablo Torres, General Manager

Thank you for your valuable feedback. We are glad to hear that you enjoyed our Hotel and noticed our hospitality.   We noticed your comment in regard to the beach. We have never had opportunities due to the cruise ships. Most of our guests enjoy seeing the cruise ships passing by and they usually like to take pictures.   Again,...

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4 of 5 stars
castmember 1 contribution
Boston, Massachusetts
May 6, 2009 | Trip type: Couples
2/2 found this review helpful

Perfect for my husband and I because we just wanted to enjoy a quiet getaway and sit by a nice pool. The beach was small and not the prettiest I've seen, but very clean, well stocked with lounge chairs and attended by a helpful and friendly staff. The pool was lovely and well-staffed with plenty of umbrellas and lounge chairs.... more

Management response from
Pablo Torres, General Manager

Thank you very much for choosing the British Colonial Hilton as your home away from home. Our commitment is to guarantee our guests a hassle free stay. We are glad that you enjoyed our renovated rooms and noticed our hospitality. Once again, thank you for your valuable feedback. If there is any other way to be of service please do...

Great
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4 of 5 stars
KBS7287 1 contribution
Ohio
May 1, 2009 | Trip type: Couples

Just came back from a 4 night stay at the British Colonial, it was great. The newly updated rooms are very nice--rooms w/2 double beds give you more space. Everything was clean. The staff--Lee at the front desk for example, were so very nice & accomodating. Beach is small but it's fun to see the cruise ships. Breakfast buffet is... more

Management response from
Pablo Torres, General Manager

Thank you very much for your valuable feedback. We are glad that you enjoyed your stay and love our remodeled room. We also appreciate your comments in regards to the hospitality offered by our Team Member Lee. Once again, thank you for your feedback and we hope to welcome you back soon If there is another way to be of...

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5 of 5 stars
Karin246 33 contributions
Florida
Apr 28, 2009 | Trip type: Business
1/1 found this review helpful

I was really impressed with the Colonial Hilton in Nassau. Immediately I had a good feeling when I saw lots of flight attendants checking in and out. Airlines have their staff sleep in decent places. It was very nicely renovated, clean, spacious, and the buffet foods for all meals were a great value and really tasty. Overall I was very... more

Management response from
Pablo Torres, General Manager

Thank you very much for choosing the British Colonial Hilton as your home away from home during your resent visit to our beautiful island. Our commitment is to guarantee our guests a hassle free stay.  We are glad that you enjoyed our renovated rooms and noticed our hospitality.  Once again, thank you for your valuable feedback.   If there is...

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4 of 5 stars
RaleighUNCtarheelfan 4 contributions
Raleigh
Apr 19, 2009 | Trip type: Family
1/2 found this review helpful

My 13 year old daughter and I vacationed in Nassau April 11-18. Our vacation was great. The Hilton is located in the downtown area of Nassau. The hotel has its own quiet, private beach. The beach area is small, but was plenty big for us. Plenty of chairs and towels were avaible. There was also plenty of shaded area at... more

Management response from
Pablo Torres, General Manager

Thank you very much for completing such a complete and informative review about our hotel and Nassau. We really appreciate your valuable feedback and we are glad to hear that you enjoy our Hotel and food Quality. We are currently finishing the refurbishing of our bedrooms. All rooms will be more modern in their decor and amenities, including 32" flat...

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British Colonial Hilton Nassau Also Known As

Address: 1 W Bay St, Nassau, New Providence Island
Nassau Hotels British Colonial Hilton Nassau
3.5/5.0
251