We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 33 Nassau hotels

Wyndham Nassau Resort & Crystal Palace Casino

3.0 of 5 Resort   |   West Bay Street, Cable Beach | PO Box N-8306, Nassau 33312, New Providence Island
Hotel amenities
Save Saved
You added Wyndham Nassau Resort & Crystal Palace Casino to your Saves list
Wyndham Nassau Resort & Crystal Palace Casino
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
44%
Ranked #16 of 33 hotels in Nassau
A recent review
4 of 5 stars reviewed 2 weeks ago
Txcin66
  • Overview
  • Reviews (1,704)
  • Photos (1,121)
  • Amenities
  • Room tips (330)
  • Location
  • More
Write a Review

1,704 people have reviewed this hotel

Traveler rating
    204
    480
    401
    275
    344
See reviews for
275
582
57
64
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (330)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
PA
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel is very run down. Couldn't find a place to eat and the staff sent us to the Fish Fry. Total tourist trap! Our room was the best part of the stay. Roomy and the bed was comfortable! The pool was run down and the pool bar had been closed for a long time. Not what their website said!!

Was this review helpful? Yes
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Upon arrival our room was not ready but they offered us free drink coupons for the bar during our wait. They then told us that we would night be able to stay the first night because someone else did not check out. They sent us to another hotel for one night, paid for it and we came back for to... More

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for New Year's Eve. The escalator going up to our room was broken for some time. We had to carry our luggage up the stairs. The a/c did not cool our room down. The lobby was so full of smoke from the casino. The sister hotel next to us had better food and entertainment We... More

Was this review helpful? Yes 4
Kamloops, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 23, 2014

We stayed at the Wyndham for 3 weeks in Nassua, and had a great time.. The hotel room that we had was just great, Sat in morning on the balcony, and had coffee every morning, watching the rays and turtles come into the bay. We had a great view of the ocean, from the 5th floor, the staff was increadable... More

Was this review helpful? Yes 1
Hollywood
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 6, 2014

we have never stayed in the hotel but we always go to the casino when we go to Nassau. only problem was the last time I called the hotel to ask when the casino was open and was told they were open at 8 but when we arrived they told us we couldn't play until 10 but still a nice... More

Was this review helpful? Yes 1
Venice, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 3, 2014

They had put us in the Penthouse suite and we were Pampered. We had a private elevator lots of rooms and balconys beautifully furnished Loved it then found a great deal of Cash i had to have my wife sit on my shoulders and sink me to get the money. we ended up getting like a couple hundred . must... More

Was this review helpful? Yes 2
Quebec City, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 30, 2014

This hotel needs renovation. You can smoke in the lobby, combined with the old carpet, gives a bad smell to the place. Staff is professional. Made special request over email, did not get a confirmation, but request was filled. Starbucks in the lobby is nice and always have fresh coffee. Cable beach is great, no harassing vendor. The Jitney stops... More

Was this review helpful? Yes 2
New York, New York, United States
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 28, 2014

the security was so rude to us at the casino. I will never stay here again. We walked around trying to find a staff person at late hours and couldn't even get adequate help before a rude security guard berated us for being in the casino after hours. Terrible example of hospitality in Nassau.

Was this review helpful? Yes 4
USA
Top Contributor
457 reviews 457 reviews
52 hotel reviews
265 helpful votes 265 helpful votes
4 of 5 stars Reviewed May 14, 2014

We had a great deal in this hotel, clean place, beautiful views from our 22 floor and big room, great gym facilities, expensive inside the hotel from water to a cone costing me 5 bucks but everything is expensive here, pics not allowed inside the casino and buffet at the restaurant on first floor its extremely expensive rate of 40... More

Was this review helpful? Yes 1
Rincon, Georgia
Contributor
14 reviews 14 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 13, 2014

I enjoyed the hotel, it was clean spacious, an inviting. The casino was attached to the hotel and was an added treat. The hotel expenses were kind of high but worth it. YOLO. The pool was relaxing especially at night, when the kids disappear. The pink sand was so romantic!

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Wyndham Nassau Resort & Crystal Palace Casino, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Wyndham Nassau Resort & Crystal Palace Casino? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Ocean views(23)
  • Fish fry(18)
  • Very nice(15)
  • Paradise Island(11)
  • Cable beach(10)
  • Pool area(9)
  • Sheraton next door(9)
  • Hotel staff(7)
  • Black Angus(6)
  • Water slide(6)

Additional Information about Wyndham Nassau Resort & Crystal Palace Casino

Address: West Bay Street, Cable Beach | PO Box N-8306, Nassau 33312, New Providence Island
Location: Caribbean > Bahamas > New Providence Island > Nassau
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Wyndham Nassau Resort & Crystal Palace Casino 3*
Reservation Options:
TripAdvisor is proud to partner with Tingo, Agoda, Travelocity and HotelsClick so you can book your Wyndham Nassau Resort & Crystal Palace Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham Nassau Resort & Crystal Palace Hotel Nassau
Wyndham Nassau Resort And Crystal Palace Casino
Nassau Wyndham
Wyndham Nassau Resort & Crystal Palace Casino Bahamas

1,121 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (996)
Viewed
Hotel & grounds (197)
Viewed
Pool/beach area (206)
Viewed
Room/suite (183)
Viewed
Dining (27)
Viewed
View from room (90)
Viewed
Bathroom (20)
Viewed
Family/play areas (5)
Viewed
Other (268)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (110)
Viewed
Amenities (6)
Viewed
Beach (19)
Viewed
Corner Suite (6)
Viewed
Island View Room (5)
Viewed
Ocean View Room (32)
Viewed
Pool (10)
Viewed
Restaurants and Bars (13)
Viewed
The Hotel (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
Other (10)

Amenities

Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Spa Hotel in Nassau #8 Top resorts Hotel in Nassau #11 On the Beach Hotel in Nassau
Hotel Class
Number of rooms
559

See which rooms travelers prefer