We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Wyndham Nassau Resort & Crystal Palace Casino

3.0 of 5 West Bay Street, Cable Beach | PO Box N-8306, Nassau 33312, New Providence Island
#15 of 33 Hotels in Nassau
1,709 Reviews 3 of 5 stars
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Wyndham Nassau Resort & Crystal Palace Casino
Professional photos View all
Browse nearby
Wyndham Nassau Resort & Crystal Palace Casino
Write a Review

1,709 reviews from our community

Traveler rating
    205
    482
    401
    276
    345
See reviews for
276
584
57
64
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (332)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Austin, Texas
Top Contributor
84 reviews 84 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

If you are looking for a budget vacation, stay at the Sheraton next door. Everything was old and run down. When it rained, the lobby flooded. The beach towels were threadbare and you needed 12 types of security to even get them. We wound up using the pool and hotel bar at the Sheraton the whole time. We also had... More

Was this review helpful? Yes
Florida
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

The hotel is beautiful everywhere you see it. Inside is just amazing, the casino is on the 1st floor, you won't miss it because it is by the entrance (smart idea)... Even though, we had a good experience, we just want any other traveler to pay attention to the following: - If you want wifi in the room, you need... More

Was this review helpful? Yes
Istanbul, Turkey
Top Contributor
55 reviews 55 reviews
44 hotel reviews
61 helpful votes 61 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I will never stay with Wyndham group anywhere again based on this experience. We stayed at Wyndham Nassau for New Year's Eve. Every single aspect of our stay was disappointing. Check-in was lengthy and chaotic and they tried charging different prices than our booking (already over-priced). Most of the hotel was shut down for renovation apparently, something we were not... More

Was this review helpful? Yes 3
PA
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 13, 2014

The hotel is very run down. Couldn't find a place to eat and the staff sent us to the Fish Fry. Total tourist trap! Our room was the best part of the stay. Roomy and the bed was comfortable! The pool was run down and the pool bar had been closed for a long time. Not what their website said!!

Was this review helpful? Yes
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 12, 2014

Upon arrival our room was not ready but they offered us free drink coupons for the bar during our wait. They then told us that we would night be able to stay the first night because someone else did not check out. They sent us to another hotel for one night, paid for it and we came back for to... More

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 10, 2014

We stayed at this hotel for New Year's Eve. The escalator going up to our room was broken for some time. We had to carry our luggage up the stairs. The a/c did not cool our room down. The lobby was so full of smoke from the casino. The sister hotel next to us had better food and entertainment We... More

Was this review helpful? Yes 4
Kamloops, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 23, 2014

We stayed at the Wyndham for 3 weeks in Nassua, and had a great time.. The hotel room that we had was just great, Sat in morning on the balcony, and had coffee every morning, watching the rays and turtles come into the bay. We had a great view of the ocean, from the 5th floor, the staff was increadable... More

Was this review helpful? Yes 1
Hollywood
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 6, 2014

we have never stayed in the hotel but we always go to the casino when we go to Nassau. only problem was the last time I called the hotel to ask when the casino was open and was told they were open at 8 but when we arrived they told us we couldn't play until 10 but still a nice... More

Was this review helpful? Yes 1
Venice, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 3, 2014

They had put us in the Penthouse suite and we were Pampered. We had a private elevator lots of rooms and balconys beautifully furnished Loved it then found a great deal of Cash i had to have my wife sit on my shoulders and sink me to get the money. we ended up getting like a couple hundred . must... More

Was this review helpful? Yes 2
Quebec City, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 30, 2014

This hotel needs renovation. You can smoke in the lobby, combined with the old carpet, gives a bad smell to the place. Staff is professional. Made special request over email, did not get a confirmation, but request was filled. Starbucks in the lobby is nice and always have fresh coffee. Cable beach is great, no harassing vendor. The Jitney stops... More

Was this review helpful? Yes 2
Owners: What's your side of the story?
If you own or manage Wyndham Nassau Resort & Crystal Palace Casino, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Wyndham Nassau Resort & Crystal Palace Casino? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Ocean views(23)
  • Fish fry(18)
  • Very nice(15)
  • Paradise Island(11)
  • Cable beach(10)
  • Pool area(9)
  • Sheraton next door(9)
  • Hotel staff(7)
  • Black Angus(6)
  • Water slide(6)

Additional Information about Wyndham Nassau Resort & Crystal Palace Casino

Address: West Bay Street, Cable Beach | PO Box N-8306, Nassau 33312, New Providence Island
Location: Caribbean > Bahamas > New Providence Island > Nassau
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Wyndham Nassau Resort & Crystal Palace Casino 3*
Reservation Options:
TripAdvisor is proud to partner with Tingo, HotelsClick and Travelocity so you can book your Wyndham Nassau Resort & Crystal Palace Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham Nassau Resort And Crystal Palace Casino
Wyndham Nassau Resort & Crystal Palace Hotel Nassau
Nassau Wyndham
Wyndham Nassau Resort & Crystal Palace Casino Bahamas

1,121 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (996)
Viewed
Hotel & grounds (197)
Viewed
Pool/beach area (206)
Viewed
Room/suite (183)
Viewed
Dining (27)
Viewed
View from room (90)
Viewed
Bathroom (20)
Viewed
Business center/function rooms (5)
Viewed
Family/play areas (5)
Viewed
Other (263)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (110)
Viewed
Amenities (6)
Viewed
Beach (19)
Viewed
Corner Suite (6)
Viewed
Island View Room (5)
Viewed
Ocean View Room (32)
Viewed
Pool (10)
Viewed
Restaurants and Bars (13)
Viewed
The Hotel (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Room/suite (3)
Viewed
Dining (1)
Viewed
Business center/function rooms (3)
Viewed
Hotel & grounds (2)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Nassau with
any amenities

Amenities

Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Casino Hotel in #6 Spa Hotel in #8 Top resorts Hotel in #11 On the Beach Hotel in
Hotel Class
Number of rooms
559

Questions & Answers

Questions? Get answers from Wyndham Nassau Resort & Crystal Palace Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer