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All 33 Nassau hotels

Wyndham Nassau Resort & Crystal Palace Casino

3.0 of 5 Resort   |   West Bay Street, Cable Beach | PO Box N-8306, Nassau 33312, New Providence Island
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Wyndham Nassau Resort & Crystal Palace Casino
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Ranked #15 of 33 hotels in Nassau
A recent review
4 of 5 stars Reviewed July 12, 2014
Txcin66
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1,707 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (330)
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English first
Istanbul, Turkey
Top Contributor
55 reviews 55 reviews
44 hotel reviews
59 helpful votes 59 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I will never stay with Wyndham group anywhere again based on this experience. We stayed at Wyndham Nassau for New Year's Eve. Every single aspect of our stay was disappointing. Check-in was lengthy and chaotic and they tried charging different prices than our booking (already over-priced). Most of the hotel was shut down for renovation apparently, something we were not... More

Was this review helpful? Yes 1
PA
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 13, 2014

The hotel is very run down. Couldn't find a place to eat and the staff sent us to the Fish Fry. Total tourist trap! Our room was the best part of the stay. Roomy and the bed was comfortable! The pool was run down and the pool bar had been closed for a long time. Not what their website said!!

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Senior Contributor
35 reviews 35 reviews
4 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 12, 2014

Upon arrival our room was not ready but they offered us free drink coupons for the bar during our wait. They then told us that we would night be able to stay the first night because someone else did not check out. They sent us to another hotel for one night, paid for it and we came back for to... More

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Senior Reviewer
10 reviews 10 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 10, 2014

We stayed at this hotel for New Year's Eve. The escalator going up to our room was broken for some time. We had to carry our luggage up the stairs. The a/c did not cool our room down. The lobby was so full of smoke from the casino. The sister hotel next to us had better food and entertainment We... More

Was this review helpful? Yes 4
Kamloops, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 23, 2014

We stayed at the Wyndham for 3 weeks in Nassua, and had a great time.. The hotel room that we had was just great, Sat in morning on the balcony, and had coffee every morning, watching the rays and turtles come into the bay. We had a great view of the ocean, from the 5th floor, the staff was increadable... More

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Hollywood
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 6, 2014

we have never stayed in the hotel but we always go to the casino when we go to Nassau. only problem was the last time I called the hotel to ask when the casino was open and was told they were open at 8 but when we arrived they told us we couldn't play until 10 but still a nice... More

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Venice, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 3, 2014

They had put us in the Penthouse suite and we were Pampered. We had a private elevator lots of rooms and balconys beautifully furnished Loved it then found a great deal of Cash i had to have my wife sit on my shoulders and sink me to get the money. we ended up getting like a couple hundred . must... More

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Quebec City, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 30, 2014

This hotel needs renovation. You can smoke in the lobby, combined with the old carpet, gives a bad smell to the place. Staff is professional. Made special request over email, did not get a confirmation, but request was filled. Starbucks in the lobby is nice and always have fresh coffee. Cable beach is great, no harassing vendor. The Jitney stops... More

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New York, New York, United States
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 28, 2014

the security was so rude to us at the casino. I will never stay here again. We walked around trying to find a staff person at late hours and couldn't even get adequate help before a rude security guard berated us for being in the casino after hours. Terrible example of hospitality in Nassau.

Was this review helpful? Yes 4
USA
Top Contributor
466 reviews 466 reviews
52 hotel reviews
285 helpful votes 285 helpful votes
4 of 5 stars Reviewed May 14, 2014

We had a great deal in this hotel, clean place, beautiful views from our 22 floor and big room, great gym facilities, expensive inside the hotel from water to a cone costing me 5 bucks but everything is expensive here, pics not allowed inside the casino and buffet at the restaurant on first floor its extremely expensive rate of 40... More

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Hotel Summarization (Beta)

What travelers say

  • Ocean views(23)
  • Fish fry(18)
  • Very nice(15)
  • Paradise Island(11)
  • Cable beach(10)
  • Pool area(9)
  • Sheraton next door(9)
  • Hotel staff(7)
  • Water slide(6)
  • Black Angus(6)

Additional Information about Wyndham Nassau Resort & Crystal Palace Casino

Address: West Bay Street, Cable Beach | PO Box N-8306, Nassau 33312, New Providence Island
Location: Caribbean > Bahamas > New Providence Island > Nassau
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Wyndham Nassau Resort & Crystal Palace Casino 3*
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Also Known As:
Wyndham Nassau Resort And Crystal Palace Casino
Wyndham Nassau Resort & Crystal Palace Hotel Nassau
Nassau Wyndham
Wyndham Nassau Resort & Crystal Palace Casino Bahamas

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Beach (19)
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Corner Suite (6)
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Island View Room (5)
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The Hotel (19)

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Amenities

Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Spa Hotel in Nassau #8 Top resorts Hotel in Nassau #11 On the Beach Hotel in Nassau
Hotel Class
Number of rooms
559

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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