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Caneel Bay Resort

Certificate of Excellence
PO Box 720, Caneel Bay 00831-0720, St. John (Formerly Caneel Bay, A Rosewood Resort)
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Caneel Bay Resort
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370 Reviews from our TripAdvisor Community

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Traveler rating
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9
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (158)
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    (126)
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Orlando, Florida
1 review
2 of 5 stars Reviewed 2 days ago NEW

The website does a great job of depicting a great resort with white sand beaches, lush tropical gardens, beautiful views of surrounding islands and many amenities. While some of that is in fact true, it fails to warn you of tired/old rooms, mediocre restaurants and management more interested in making excuses than in satisfying customers. Our first night, which quickly... More 

Was this review helpful? Yes 2
Franklin Lakes, New Jersey, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

After reading several less than stellar reviews of Caneel Bay, we actually thought about booking somewhere else. That would have been a total mistake. I don't know what people are expecting when they write bad reviews of Caneel Bay. The staff was awesome.....Friendly, accommodating and very helpful. The food (breakfast buffet!!!!) was incredible and all of the onsite restaurants (Zozo's,... More 

Was this review helpful? Yes 4
Coral Gables, FL
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My fifth visit to this resort, first one when I was 12 years old, last one a month ago (age 55...) and hopefully many more to come. If you want a super fancy resort with very attentive service, this place is not for you. On the other hand, if you value spectacular beaches in a setting that is casually elegant... More 

Was this review helpful? Yes 2
Virginia Beach, Virginia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

The hotel is worn out and extremely expensive for the amenities or lack thereof. The rooms are reminiscent of Scout camp. They show you where the bug spray is in the room in case you need it - not mosquito but roach! The bathroom was so tiny you can hardly turn around much less have any place to put your... More 

Was this review helpful? Yes 5
MDCaneel, General Manager at Caneel Bay Resort, responded to this review

Dear Cynthia M, Thank you for your first review on Tripadvisor, it is truly unfortunate you were disappointed in your stay with us, and also with our massage and beauty concessions, please accept my apologies. It is true, we provide a different experience, than that our neighbors and friends at the Ritz Carlton, Tripadvisor is a useful tool for travelers... More 

Houston, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I celebrated our 20th anniversary at Caneel Bay. The resort is an absolute gem of a property. The absence of tv and phone provides for you to truly unplug and decompress. We stayed in room 82 on Scott Beach. I would argue it is the best room on the best beach. An end unit with direct access... More 

Was this review helpful? Yes 1
5 of 5 stars Reviewed 1 week ago

Rent a car in town and drive to other side of island and swim to Watermelon Cay. It's like being on your own private island and the views from here are amazing. I rather be on secluded beaches with serenity off the beaten track, far better without the herd of humanity. Food is amazing at resort. Go to Little Dix... More 

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Milan, Italy
Level Contributor
102 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 1 week ago

The 7 beaches are theoretically a nice option but just one is awesome, forget the rest: turtle beach, make sure your room is located there otherwise you will walk or be driven there everyday. Rooms are not new and overpriced, this is not Park Hyatt. Acceptable for 30pct less. The big park hosts deers and donkeys, the best feature of... More 

Was this review helpful? Yes 3
Rumson, NJ
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Over this past weekend I came across the receipt from my honeymoon from August, 1976 - brought back such wonderful memories - my husband passed away 19 years ago but I cherish this reminder of such a happy time in my life. this review is asking when I traveled here - it does not offer 1976 :)

Was this review helpful? Yes 1
Austin, Texas
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

There are many different bays for room selection - we stayed at Hawksnest Bay. This cove was choppier water which made for less clear water but I would do it again. The walk from your room to the beach is so short. I like the sound of the waves. There is not a bad room but 110 was perfect. The... More 

Was this review helpful? Yes
North Salem, New York
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This not a Four Seasons but is just as costly.It cost $220 for two for their service from airport to hotel The breakfast buffet cost $64.00 and your will have to spend at least $100 on lunch and$200 for dinner. This was for 2 of us with a drink each and sharing most meals. The food was good and plenty... More 

Was this review helpful? Yes 3
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