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Caneel Bay Resort

4.5 of 5 PO Box 720, Caneel Bay 00831-0720, St. John (Formerly Caneel Bay, A Rosewood Resort)
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Certificate of Excellence 2014
Caneel Bay Resort
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Caneel Bay Resort
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189 reviews from our community

Traveler rating
    132
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    16
    11
    5
See reviews for
47
106
5
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cary, North Carolina
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at Caneel Bay on our honeymoon 25 years ago and were so happy to return for our 25th! We even stayed in the exact same bungalow and had such a great trip. The staff were wonderful, the service was incredible and the food was just amazing - everything that we remembered. The beaches (private) were the best that... More

Was this review helpful? Yes 1
Kennett Square, Pennsylvania
Contributor
12 reviews 12 reviews
10 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

From the first moment to the last, our vacation at Caneel Bay was superb. The staff are remarkable in their style of service, quiet efficiency and attitudes. The myriad of beaches are heavenly and I think we sampled every one. Our suite was heavenly with the most comfortable bedding, lovely toiletries and superbly private. The food was some of the... More

Was this review helpful? Yes 1
Hershey, Pennsylvania
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A great island retreat. Its not easy to get to, but any time a private ferry drops you off 15 steps from a barstool you know you're in for a great visit. Beautiful property, large and comfortable rooms are great compliments for the several beaches, hiking trails, eateries and watering holes available to guests. It seemed that everywhere I sat... More

Was this review helpful? Yes 2
Birmingham, AL
Contributor
11 reviews 11 reviews
11 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wife and I took a trip this past June and I've just booked airfare for our return in May; we've been to alot of great places in the islands and Caneel ranks right up there with only Jumby Bay in our eyes. And since at the end of the day all I want to do is relax in a beach... More

Was this review helpful? Yes 4
san diego
Contributor
17 reviews 17 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this resort for a few days. We were particularly impressed not only with the resort itself, but with the service and 'can-do' attitude of all of the staff. For example we asked a guy who came to fix the celling fan for ice, and after starting to say that was clearly not in his job description, he... More

Was this review helpful? Yes 7
New York City, New York
Contributor
13 reviews 13 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 3, 2014

Very family/kid friendly; lots to do--good grub and affable! Great views, pools, fab ocean-front. Their local fish was sumptuous--and we'll be back. What more can I say................,...................,...,.,..!

Was this review helpful? Yes 6
Amityville, NY
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 2, 2014

We recently got back from Caneel Bay Resort (just before they went on hiatus for the Fall) and it was wonderful. Five beaches in walking distance, with velvet sand. Some beaches didn't have a sole in sight, we were alone in paradise, with the exception of the drinks brought to us by the bartender. Snorkle gear and floats were available.... More

Was this review helpful? Yes 6
Milan, Italy
1 review
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 1, 2014

The nature is stunning: great beaches, fantastic nature and good snorkeling. The property has fantastic tennis courts (more than 15), new and well organized, with a great pro who offers daily clinics and lessons. Except Zozo's, the Italian restaurant, which is in excellent conditions, with very nice view, the rest of the resort is obsolescent; the rooms and bathrooms are... More

Was this review helpful? Yes 22
pittsburgh
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 30, 2014

If you want to thoroughly relax in a casually luxurious setting- with considerate classy amenities, nice people, delicious quiet, and an absolutely gorgeous one-of-a-kind amazing natural setting- this is the place to go, and we have been all over. Ask for Judith to do your massage. If you want gold fixtures in the bathroom, hot nightlife or conventional service, go... More

Was this review helpful? Yes 5
Reviewer
3 reviews 3 reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed August 27, 2014

Beautiful sea. Wild animals. magnificent location. All spoilt by the lack of service the lack of customer care and the gasoline golf cars. Induction Nobody explains anything about the island when you arrive. There is no welcome. Food The two restaurants :the Italian one "zozo" had nothing of Italian with the exception of the name of the dishes". the grill... More

Was this review helpful? Yes 15
MDCaneel, General Manager at Caneel Bay Resort, responded to this review

Dear Clara B Please accept my personal apologies for the disappointment you have shared on Tripadvisor. I am truly surprised that you felt there was no welcome; as typically our guests enjoy our delicious rum punch on board our ferry, are then greeted with cool towels on the dock by one of our agents who then provide our guests with... More

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Additional Information about Caneel Bay Resort

Address: PO Box 720, Caneel Bay 00831-0720, St. John (Formerly Caneel Bay, A Rosewood Resort)
Location: Caribbean > U.S. Virgin Islands > St. John > Caneel Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Caneel Bay Resort 4.5*
Number of rooms: 166
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Also Known As:
Caneel Bay, a Rosewood Hotel Caneel Bay
Caneel Bay a Rosewood Resort
Caneel Bay Resort St John
Caneel Bay St John

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