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Caneel Bay Resort

4.5 of 5 PO Box 720, Caneel Bay 00831-0720, St. John (Formerly Caneel Bay, A Rosewood Resort)
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Featured upcoming dates
    This weekend 11/27/2014
    $479/night
    Next weekend 12/04/2014
    $478/night
    Best deal 12/11/2014
    $447/night
Certificate of Excellence 2014
Caneel Bay Resort
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Caneel Bay Resort
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200 reviews from our community

Traveler rating
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    12
    5
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49
113
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3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York, New York, United States
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Want to take the kids to a luxe family resort? I’m going to go ahead and give you my top three reasons you’ll love Caneel. 1.) You’re almost 100% guaranteed to see sea turtles swimming in the wild. 2.) Seven stunning PRIVATE crowd-free beaches—two of them adult-only. You know the resorts where you have to get up early to “save”... More

Was this review helpful? Yes 2
New York City, New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I recently went to Caneel Bay for a wedding. I was really excited since Caneel Bay was part of American Express Fine Hotels and Resorts, and usually that means great accommodations, great service and exceptional food. Well Caneel Bay came up short in all three areas. The room was a huge disappointment. While there was decent space, the room was... More

Was this review helpful? Yes 5
MDCaneel, General Manager at Caneel Bay Resort, responded to this review

Dear Adam D, Thank you for taking the time to share your review on Tripadvisor. I would like to send you my personal apologies for the disappointment you have shared. It is understandable when visiting a location, not of you choosing, for a destination wedding, visitors are less likely to become familiar with the location chosen. It is unfortunate, what... More

New York City, New York
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Caneel Bay is beautiful with pristine beaches and beautifully manicured grounds but sadly it has been relying on its reputation for too long. We had the Deluxe Beachfront room which was just one step down from our veranda to the white sands and about 50 feet to the water. What could be better? The rooms have not been renovated EVER... More

Was this review helpful? Yes 7
Chicago, Illinois
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Gracious living at it's best seems to best sum up the experience we had on our first (and not last) visit to the resort. Impeccably kept grounds,friendly,smiling staff,beautiful beaches,great dining options and simple but functional rooms all make for an outstanding time.Staying on Hawksnest Beach was incredible if you are a snorkeler-every day there were 3 or 4 large green... More

Was this review helpful? Yes 3
Westport, Connecticut
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We've been here 4 times in past 4 years. Every year it gets worse. Snorkeling has been great and in prior years it was special. This will be our last time. Rooms run down, service not great at all, we mentioned our lights leading to our waterfront unit were out (twice) and they have not been fixed and it's been... More

Was this review helpful? Yes 8
Sayville, New York
Contributor
11 reviews 11 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is our second stay at Caneel Bay and much has stayed the same. The people are outstanding! We have not met one staff member that wasn't attentive and lovely. The beaches here are some of the best anywhere. The food is pretty good also! A short taxi in to town is always fun and there are funky shops and... More

Was this review helpful? Yes 7
Birmingham, AL
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We just returned from our fifth stay at Caneel Bay and found it better than ever. They've added a number of young and friendly new staff, while retaining old friends. Beach service has been upgraded, with food and beverages brought to your chair on Scott Beach. Our drinks were even delivered out in the water one day! Our room had... More

Was this review helpful? Yes 2
Dubai, United Arab Emirates
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Remote resort on an entire island with individual small houses on the beach. It does not get better than this although it gets expensive. It tailors to customers who value privacy including celebs apparently. I would have not considered a good value if I needed to cough up the money for it myself, but it was very nice for a... More

Was this review helpful? Yes 2
New York
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Beautiful resort. Found all the staff attentive and kind. No problem with "attitude" others mentioned. Food is expensive and limited choices (in August one of the main dining options is closed)- but all our meals were delicious . Went into town twice for dinners but taxi $5 a Piece each way so with tip for a family of 4 ,... More

Was this review helpful? Yes 3
Summit Lake, Wisconsin
Contributor
13 reviews 13 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our second trip to Caneel Bay- first as a Rock Resort some 20+ years ago and now under new management. What a difference a few decades make! The staff is still superb..the food wonderful...the water and scuba diving outstanding. ...and you pay for it. The resort however is in sore need of renovation. The resort has been invaded... More

Was this review helpful? Yes 6
MDCaneel, General Manager at Caneel Bay Resort, responded to this review

Dear Sam P, Thank you for sharing your review on Tripadvisor, and thank you for choosing to visit Caneel Bay once again after such a long absence. I am truly pleased you found the staff to be superb, and that you also enjoyed the dining experience at Caneel Bay, both of which have led to our restaurants popularity as a... More

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Additional Information about Caneel Bay Resort

Address: PO Box 720, Caneel Bay 00831-0720, St. John (Formerly Caneel Bay, A Rosewood Resort)
Location: Caribbean > U.S. Virgin Islands > St. John > Caneel Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Caneel Bay Resort 4.5*
Number of rooms: 166
Reservation Options:
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Also Known As:
Caneel Bay, a Rosewood Hotel Caneel Bay
Caneel Bay a Rosewood Resort
Caneel Bay Resort St John
Caneel Bay St John

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