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Caneel Bay Resort

Certificate of Excellence
5.0 of 5
PO Box 720, Caneel Bay 00831-0720, St. John (Formerly Caneel Bay, A Rosewood Resort)
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Best prices for: 1 room 1 guest
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Caneel Bay Resort
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Caneel Bay Resort
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287 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Narberth, Pennsylvania
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed today NEW

This was my fourth visit to Caneel Bay, traveling with one of my young adult sons. I love this place, but it is not for everyone. We stay on Caneel Beach, which is convenient to the Caneel Beach Grill and the concierge desk. Caneel Beach is the busiest beach at the resort, where you can get the sailboats, kayaks and... More 

Was this review helpful? Yes 1
Windermere, Florida
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was my fourth time to St john and first at Caneel Bay. It most definitely won't be my last. The grounds are expansive and have donkeys and deer wandering around. In fact the donkeys were on our porch at times. The rooms are not as luxurious as some 5 star properties, however they are nice and the island setting... More 

Was this review helpful? Yes 3
15 reviews 15 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We returned last week from 5 days at Caneel Bay. We have been to many Caribbean islands but never St. John. We were so excited and had high expectations for Caneel Bay from friends and family who had previously stayed there..... The catch... They stayed there 10+ years ago... The property- lush landscapes, 100's of untouched acres of trails and... More 

Was this review helpful? Yes 4
1 review
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I have never written a review but I feel I must this time. Caneel Bay Resort seems to be one of the few which respects the fragile environment of the Virgin Islands.  We have boated around the islands two different years.  Other resorts we have seen are great cement structures, with man made playgrounds, flashy lights and bright beach furniture... More 

Was this review helpful? Yes 11
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed at Caneel Bay a month ago on our very first trip to the USVI. We found our room quite adequate and knew ahead of time that there were no phones or TV in the room. It was more expensive to eat there than we expected, but on the upside the food was excellent. There are... More 

Was this review helpful? Yes 6
Fairfax, VA
Top Contributor
52 reviews 52 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

You can't beat Caneel for it beautiful location, good snorkeling and breakfast buffet (only if it's in your package!) and Carib setting. You can easily beat it for service. Upon arrival, after check-in time, we were told our room would not be ready for a couple of hours...the previous guests had "exercised their right to check out late"!...really, you can't... More 

Was this review helpful? Yes 3
Raymore, Missouri
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I visited Caneel Bay Resort in December 2014 for the second time. We stayed in room 1 on little caneel beach. It is secluded and a perfect quiet location for couples, yet close and convenient to the rest of the resort. The room has a beautiful deck that overlooks the ocean.The resort is situated within the park boundaries and has... More 

Was this review helpful? Yes 3
Plantation, Florida, United States
17 reviews 17 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I know I may be preaching the the choir. We were a couple traveling alone desiring peace and quiet. Our magnificent stay began with Diedre in the reservations area. She was so patient and kind each time I called and was a great listener. Her attention to detail set the stage for a wonderful stay. We were on Hawksnest beach,... More 

Was this review helpful? Yes 6
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We loved this resort and will return again. Snorkeling was excellent- sea turtles and rays on Hawksnest, reefs to the right side (looking toward the water) of Caneel, Scott and Turtle Beaches. We loved the rafts on Scott beach. Grassy areas were well-maintained (donkey droppings removed throughout the day). Check-in was a breeze- they met us off the ferry. We... More 

Was this review helpful? Yes 5
Portland, Maine
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed here 4 years ago and it was fine. I expected no phone, no TV, and no late night food or room service. But my stay last month was ridiculous!!! No wonder Rosewood left... The rooms needs a complete makeover - actually - a wrecking ball would help! The floor was dirty, the water pressure non existent, - little... More 

Was this review helpful? Yes 10
MDCaneel, General Manager at Caneel Bay Resort, responded to this review

Dear AvidTravelerExpert, Please know we take great pride in the housekeeping services we provide our guests, so your comments leave me rather regretful, that your experience was lacking in any way, and that we went unaware of your overall displeasure while you were with us. Please know we are currently awaiting approval on our overall renovation project, a project which... More 

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