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Grande Bay Resort

Certificate of Excellence
Hotel website
Bay Street | Cruz Bay Quarter, Cruz Bay 00831, St. John
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Grande Bay Resort
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222 Reviews from our TripAdvisor Community

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Traveler rating
    180
    37
    4
    1
    0
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72
104
4
6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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    (65)
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There are newer reviews for Grande Bay Resort
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Wayne, NJ
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed April 11, 2013

The Grande Bay will gladly send a car to pick you up at the pier, but unless you are buried under luggage there's no need to: it's a few hundred meter's walk and you definitely can't miss it as it dominates the Crux Bay waterfront. Yeah, it's that big one to the right. The accomodation system is a bit complicated... More 

Was this review helpful? Yes 1
Greeneville, Tennessee, United States
Level Contributor
3 reviews
5 of 5 stars Reviewed April 8, 2013

If you are looking for a stay with great access to Cruz Bay, this one is perfect. Walked to dinner every night. The condo was very clean and very enjoyable. The staff was of great help. Good for teenagers as we felt comfortable with them going back to the room.

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NYC
Level Contributor
81 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed April 7, 2013

Traveling by myself I would rather rent something more secluded but this was perfect with a family of young kids. We could walk into town, had a nice pool and spa, coffee in the am, good location, etc. It was also great to have a kitchen and washer and dryer!

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St. Thomas
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed March 26, 2013

We were on St John for a few days which paired up with a trip our friends were on who own a fractional ownership at Grande Bay. They have a 3BR unit and allowed us to stay with them and we thoroughly enjoyed the residence. It is very spacious, well furnished, and decorated with pictures of local landmarks and sites.... More 

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Paul H, General Manager at Grande Bay Resort, responded to this review

Dear DarR, On behalf of everyone here at Grande Bay Resort & Residence Club thank you for the poisitve review. I am glad you enjoyed our location and reosrt amenities. I look forward to your next visit. Regards, Paul More 

Archbold, Ohio
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 15, 2013

Condo was spotless, roomy, and views excellent! Would stay here again in a minute. Can walk anywhere. Staff was excellent--any need was taken care of. Even though the resort was pretty full the staff made you feel like you were there only customer.

Was this review helpful? Yes 1
Paul H, General Manager at Grande Bay Resort, responded to this review

Dear Marilyn1029, We would have you stay here again "in a minute"! I am extremely fortunate to have a diligent and caring staff. Glad they were able to make you feel special because you are...your our guest! Sincerely, Paul More 

Illinois
Level Contributor
71 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed March 14, 2013

We rented our condo thru a private owner who was exceptional! We had a wonderful time here and love the location. This was our first trip to St. John and cannot wait to return. The condo itself was so comfortable and roomy (a 1bedroom). We also looked at the Westin. While it was nice, it is a very large resort... More 

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Paul H, General Manager at Grande Bay Resort, responded to this review

Dear K P, Welcome to your new "home" in America's Paradise! Happy to have you as new Residence Club Members. We are thrilled you chose our location and services for your new home away from home. Cheers, Paul More 

New York City, New York
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed March 14, 2013

Our apartment was fabulous, spacious, well kept, and well appointed with all of the creature comforts. The staff couldn't be more accommodating and helpful. They thought of everything. The only drawback is that although it is on the water, it doesn't have a beach. It is, however, a 2 minute walk to the town's shops and restaurants.

Was this review helpful? Yes 1
Wheaton, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 13, 2013

Can't miss by staying at Grande Bay Resort. Parking is a big deal in Cruz Bay, and Grande Bay provides free, covered parking with easy access to the accommodations. Great pool deck with hot tub. Convenient to downtown Crus Bay. Very nice staff. Very accommodating. We usually stay at Lavender HIll when we visit St. John. This was our first... More 

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Boston
Level Contributor
64 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed March 5, 2013

We stayed at Grande Bay recently for a couple of nights, and after years of coming to St. John I have to say this place is not what it should be for an island experience. When they built these condos there were many reports of black mold throughout the building. Our room smelled like mold and it had those open... More 

Was this review helpful? Yes 3
Paul H, President Homeowners Association at Grande Bay Resort, responded to this review

Dear Guest, As President of the Grande Bay Homeowners Association, I am sorry you did not have a positive experience during your stay. As you know, most of the units are owned by individual owners and several units remain under the ownership of Bay Isles, and we all work together with the goal of making sure that all of our... More 

Rome
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 3, 2013

We rented a condo thru vrbo which is less expensive than renting a room thru the resort for the same thing.The view is unmatched and you are right on the beach and harbor!Just a few minutes walk and you are in the small village of st john. Very charming ,tropical and many nice restaurants of all price ranges. Great happy... More 

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