We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2 Cruz Bay hotels

Westin St. John Resort & Villas

4.0 of 5 Resort   |   P.O. Box 8310, Cruz Bay 00831, St. John
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
Save Saved
You added Westin St. John Resort & Villas to your Saves list
Westin St. John Resort & Villas
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
70%
Ranked #2 of 2 hotels in Cruz Bay
A recent review
4 of 5 stars Reviewed April 15, 2006
MHH376 Sag Harbor, New York
  • Overview
  • Reviews (1,901)
  • Photos (1,138)
  • Amenities
  • Q&A
  • Room tips (403)
  • Location
  • More
Write a Review

1,901 people have reviewed this hotel

Traveler rating
    639
    670
    293
    179
    120
See reviews for
571
679
20
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (403)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
There are newer reviews for Westin St. John Resort & Villas
See the most recent reviews
Sag Harbor, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 15, 2006

I didn't know what to expect after having seen some of the reviews posted on this site. However, my husband, 11 year old daughter, and I just returned yesterday from five days at the Westin, and I thought I would share my thoughts not only of the resort, but also St. John and St.Thomas: 1. The resort is beautiful. Contrary... More

Was this review helpful? Yes 22
A TripAdvisor Member
3 of 5 stars Reviewed April 15, 2006

We went there for our honeymoon and had a nice time. but some things could be better. the rooms are fairly basic even after the remoldeling - we were on the ground floor and the bathroom had a leak so the room smelled moldy. service to repair the problem was slow and no other rooms were available to move into... More

Was this review helpful? Yes 4
New York
2 reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 12, 2006

This is a pretty hotel. The grouds are immaculate. The pool is very nice but beware couples the place is swarming with kids! The pool is loud and busy. The beach is not great- it is also busy and in the middle of and anchorage for boats. Lots of boats equal lots of waste. The ocean is also crammed with... More

Was this review helpful? Yes 9
A TripAdvisor Member
1 of 5 stars Reviewed April 10, 2006

The resort is situated on a hill. Getting around is strenuous. I stayed there 5 years ago when it was the Hyatt. Service was better and the price was about 1/4th of what it is now (Westin took it over). No improvements have been made in 5 years. Cockroaches are a problem despite having the room sprayed twice. Light bulbs... More

Was this review helpful? Yes 15
A TripAdvisor Member
5 of 5 stars Reviewed April 7, 2006

Hello Matt, Your team sent me an e mail about my stay last week at the Westin, Saint John. It takes too long to fill out the official feedback form so I will just comment. Look I am a tough customer but I have to say, the Westin really lives up to the advertising "Where Renewal Begins." I had originally... More

Was this review helpful? Yes 12
Cambridge, MA
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed April 5, 2006

Wow, what a disappointment this resort was. My husband and I have stayed at Westins in the US, Europe, and Asia, and the St. John property doesn't live up to Westin standards. Our first room looked like a Holiday Inn, just with a Heavenly bed (which I do love). The carpet was horribly stained in multiple places, the paint on... More

Was this review helpful? Yes 7
Haddonfield, NJ
1 review
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 2, 2006

After just a few hours at the Westin, I decided what it really needs is a good hurricane to come through, so they will be forced to upgrade and redecorate. The rooms are beyond tired, they're asleep. The grounds are beautiful, however the rooms are dated, with poor attempts at updating, by having the wood tops of old furniture cut... More

Was this review helpful? Yes 9
Contributor
17 reviews 17 reviews
17 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed April 2, 2006

Stayed for four days with our two kids. Used the Westin ferry service from St Thomas which was convenient to sign up for from the airport but entailed a fair amount of sitting around, waiting for a boat, taxi and then enduring a hot ride. Once in St John we used the taxis instead of renting a car since the... More

Was this review helpful? Yes 7
Southlake, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed March 28, 2006

We just returned from a 5 night stay at the Westin St. John with our 3 kids, ages 13, 9 and 6. We had a wonderful time, but feel the hotel was not up to par with other first-class resorts. This is a huge, crowded resort, not for travelers looking for a peaceful, intimate vacation. We would highly recommend the... More

Was this review helpful? Yes 13
Minneapolis, MN
Reviewer
4 reviews 4 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 27, 2006

I am a corporate meeting and event planner. Our winter meeting took place at the Westin St. John in Jan of 2006. The previous planner at my job, booked this. So I never got a chance to to a site inspection, before hand. So, I was a bit disappointed when I got on property. Honestly, room product at this property... More

Was this review helpful? Yes 8
Owners: What's your side of the story?
If you own or manage Westin St. John Resort & Villas, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Westin St. John Resort & Villas? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Golf cart(43)
  • Very nice(40)
  • Hotel room(24)
  • Mango Deli(22)
  • Bedroom villa(22)
  • Beach cafe(11)
  • Grounds were beautiful(6)
  • National Park(5)
  • Public ferry(5)
  • Would highly recommend(5)

Additional Information about Westin St. John Resort & Villas

Address: P.O. Box 8310, Cruz Bay 00831, St. John
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. John > Cruz Bay
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Westin St. John Resort & Villas 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Tingo, Otel, Starwood, BookIt.com, BookingOdigeoWL, Hotels.com, Travelocity, Venere and Agoda so you can book your Westin St. John Resort & Villas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westin St. John Resort And Villas
Westin St. John Resort & Villas Hotel Cruz Bay
Westin Cruz Bay
Cruz Bay Westin
St John Westin
Westin St. John Resort & Villas Cruz Bay

1,138 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1024)
Viewed
Pool/beach area (285)
Viewed
Room/suite (146)
Viewed
View from room (80)
Viewed
Hotel & grounds (184)
Viewed
Dining (28)
Viewed
Bathroom (22)
Viewed
Family/play areas (4)
Viewed
Other (275)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (93)
Viewed
Amenities (6)
Viewed
Beach (1)
Viewed
One Bedroom King Suite (24)
Viewed
Pool (10)
Viewed
Poolside room (27)
Viewed
Restaurants and Bars (16)
Viewed
The Hotel (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Room/suite (9)
Viewed
Dining (3)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (5)
Viewed
Other (2)

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located on 1,200 feet of private beach The Westin Resort St. John, USVI is a tropical retreat that's easy to reach. ... more   less 

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer