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Westin St. John Resort & Villas

4.0 of 5 P.O. Box 8310, Cruz Bay 00831, St. John
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Westin St. John Resort & Villas
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Westin St. John Resort & Villas
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1,978 reviews from our community

Traveler rating
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    303
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Westin St. John Resort & Villas
See the most recent reviews
New Jersey area
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 18, 2007

We spent our daughter's Spring Break at the Westin. The guests hail from New Jersey and Pennsylvania. The room was okay, shabby and sticky, but it was a battle everyday to have it made up, just beds made and clean towels. The Westin heavenly bed is lovely to crawl into. We also had bugs crawl in with us; I had... More

Was this review helpful? Yes 1
Manhattan
2 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed March 13, 2007

The Westin St. John is above passable but well below spectacular. It's on a pretty but not beautiful beach (that's not their fault, it's all the little watercraft in Great Cruz Bay that kick up the sand and make the visibility kind of blah). The staff are all pretty friendly and mostly try pretty hard- a special thanks goes to... More

Was this review helpful? Yes 10
New York, NY
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 5, 2007

We recently came back from St. John's and had a less-then-wonderful stay at the Westin. Their is a large amount of construction taking place at the resort, which made the experience slightly obnoxious, and it is taking place on the grounds of the resort itself. There's something to be said when you're trying to relax on the average beach that... More

Was this review helpful? Yes 6
Portsmouth, New Hampshire
Contributor
20 reviews 20 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 4, 2007

Having traveled throughout the Caribbean, this was our first time on St. John and it is now our favorite island. It is a stunning place. As for the Westin, it is one of only two hotels on the island, so I wonder if there's real motivation on Starwood's part to improve. The Westin St. John did not live up to... More

Was this review helpful? Yes 3
Philadelphia
1 review
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed March 1, 2007

Don't rely on the Westin St John to provide what you book. They overbooked Christmas '06 and therefore had to give us 2 units instead of our originally booked 5 units for our family of 11. The manager then agreed to reimberse a portion of the prepaid rental. 10 weeks later, they're refusing to pay back the agreed to amount... More

Was this review helpful? Yes 12
Boise, Idaho
Reviewer
3 reviews 3 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 14, 2007

I've been home from St. John for a week now, missing those beautiful beaches!! Stayed at the Westin for seven days through Feburary 6th, 2007. As beautiful as the resort and was, I'm really glad I wasn't paying out-of-pocket for our room (550-750 per night-are you kidding!)- used my SPG points on this trip. I would have been very upset... More

Was this review helpful? Yes 15
South Florida
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed February 12, 2007

We just got back from a 5-night stay at the Westin St. John. I had been reading a lot of the negative reviews on this site and was a little nervous about this trip. We were lucky enough to pay for our $700+ per night room with Starwoods points, so overall it was a great experience. The Westin's transportation from... More

Was this review helpful? Yes 10
www.web.mac.com/rsafton
1 review
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 4, 2007

OK...I'm a SPG Gold member with 21 nights last year at Starwood properties. I travel quite a bit needless to say. I'm staying here on points. Here is the real skinny on this hotel. And btw...I'm here right now (Feb 4, 9:30am local time) typing this from the lobby. The hotel is at best a 3 out of 5. The... More

Was this review helpful? Yes 18
Phila Pa
2 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 1, 2007

I'm suprised by some of the bad reviews and even though I was there in June 05, I figured it's never too late to write a review. I found the Westin to be great. The ease of transportation to the hotel was a bonus! We stayed for 6 nights, the first and last day we stayed at the hotel and... More

Was this review helpful? Yes 10
St. John
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 30, 2007

We stayed 2 nights, Jan 18-20, we then moved to a private home in St John. The hotel grounds are lovely and well maintained. The pool is large and clean. They have many activities for families. The beach has water toys, a water climbing wall, trampolines, lots of stuff to do. The beach is not good for snorkeling as it... More

Was this review helpful? Yes 11
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Hotel Summarization (Beta)

What travelers say

  • Golf cart(37)
  • Very nice(30)
  • Mango Deli(21)
  • Bedroom villa(19)
  • Hotel room(19)
  • Beach cafe(11)
  • Grounds were beautiful(6)
  • National Park(5)
  • Would highly recommend(5)
  • Public ferry(5)

Additional Information about Westin St. John Resort & Villas

Address: P.O. Box 8310, Cruz Bay 00831, St. John
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. John > Cruz Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Westin St. John Resort & Villas 4*
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Also Known As:
Westin St. John Resort And Villas
Westin St. John Resort & Villas Hotel Cruz Bay
Westin Cruz Bay
Cruz Bay Westin
St John Westin
Westin St. John Resort & Villas Cruz Bay

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