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Westin St. John Resort & Villas

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P.O. Box 8310, Cruz Bay 00831, St. John
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1 room 1 guest
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Westin St. John Resort & Villas
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2,289 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Westin St. John Resort & Villas
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Carrollton, TX
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed September 25, 2011

The Westin was a wonderful place stay on the island of St.John. My wife was attending a conference and I spent my time relaxing on the beach and sightseeing. Our room was located on the first floor of building 16 which faced the beach and dock. It was very quiet and had an amazing panoramic view of the bay. We... More 

Was this review helpful? Yes 1
Livonia, Michigan
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 21, 2011

We stayed in one of the villas and spent a week at this hotel for a wedding. The villa was beautiful and easy to share with other couples. The wedding rate should be the regular rate for this resort - I would have been disappointed if I paid any more than we did. I agree with others that this is... More 

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washington, dc
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 19, 2011

hopefully i can fit it all in! i have sooo much to say! :) First off, many many thanks to Camile for all your help before we arrived, and during our stay! Ok, where to start...Well the grounds were awesome and immaculate! I never got close to the iguanas, but I kinda liked that they were there.. I believe the... More 

Was this review helpful? Yes
Westinstjohn, Guest Relations at Westin St. John Resort & Villas, responded to this review

Dear Rebekah, I am delighted that you and your friends enjoyed your time with us here at the Westin St. John. It was my pleasure to be of assistance. Thank you for sharing your experience on Trip Advisor. Thank you also for your suggestion regarding screens, I will certainly pass it on to our Management Team as a possible addition... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 18, 2011

We had the chance to have a studio villa room 3415 on the hillside of the hotel. It was great! We had view on the Caribbean sea, The room Was clean, nicely decorated, bed super comfortable! Front Desk people, shuttle guys... Are very nice And helpful! Only 2 negative aspects: Check out 10am (we negotiate 12pm) Restaurants inside The ressort... More 

Was this review helpful? Yes 3
Florida
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed September 15, 2011

This property is large but nice !!!the beach is not really the best beach as far as ST John goes!!!! At Christmas it is really a nice place to be !!!!

Was this review helpful? Yes 2
Chicago, Illinois
Level Contributor
40 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed September 13, 2011

Got a decent off-season rate ($137/night) BUT got hit with a $40/night "resort fee". Huh? Grounds were nice and well-maintained. Staff was very friendly, with the sole exception of the ladies behind the pool bar. Full-featured facility including gift shop, scuba/dive shop, deli/convenience store, spa, a few eating options. Lots of activities (at a cost) and the Cruz Bay Watersports... More 

Was this review helpful? Yes 2
Westinstjohn, Guest Relations at Westin St. John Resort & Villas, responded to this review

I appreciate hearing your comments regarding your recent stay. While it sounds as though you found certain aspects renewing, like our private boat transfer and great diving, it appears we did not exceed your expectations in all areas. Your thoughts are very important to us and have been shared with key departments in order for them to see the areas... More 

Michigan
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 13, 2011

Very pricey but beautiful location. If you like the fancy hotel experience this is fo you. They have good food, nice pools, beautiful beach, etc. They also have shuttles to downtown but they do charge you a few bucks. The nite life at the hotel is not good but it is great downtown which is about 3 miles. This is... More 

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Westinstjohn, Guest Relations at Westin St. John Resort & Villas, responded to this review

Thank you for your review of the Westin St. John. We look forward to your next visit! Be Well, Camile More 

Chicago, Illinois
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed September 10, 2011

We just got back from a long labor day weekend to St. John and the westin. I’m going to give all of the details I can remember, as there was a lot I wished I’d known before I left so…get a cup of coffee and sit down, I’ve got a lot to say... Getting There… We opted to take the... More 

Was this review helpful? Yes 7
Westinstjohn, Guest Relations at Westin St. John Resort & Villas, responded to this review

Thank you for sharing your detailed and thoughtful review on Trip Advisor. For a short trip I’m delighted to read that you enjoyed so many aspects of our resort and our beautiful island of St. John. I do apologize that you received misinformation and encountered a poor experience while with us. We pride ourselves here at the Westin on our... More 

Reading, Pennsylvania
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 10, 2011

Having traveled to other islands, we were wondering what the allure of St. John was and why we'd heard that almost everyone who owns there wants to just go back there and not go anywhere else. Now we know! We now feel the same way. The staff and concierge at the Westin were extremely helpful, and we got lots of... More 

Was this review helpful? Yes 1
Boston, Massachusetts
Level Contributor
127 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed September 10, 2011

OVerall,this is hotel rates as one of the best experiences my wife and i have had on our quest to visit every island in the caribbean,rating with Sandals and Cambridge Beaches of Bermuda as the best lodging establishments we have visited. It started with the in airport check in that gave us our keys even before we had our luggage... More 

Was this review helpful? Yes 2
Westinstjohn, Guest Relations at Westin St. John Resort & Villas, responded to this review

On behalf of the staff and management of the Westin St. John I would like to thank you for your comments and express how delighted we are that we could help create such a memorable experience for you and your wife. Please accept my apologies for your dining experience that did not exceed your expectations. I have forwarded your comments... More 

Hotel Review Summarization

What travelers say

  • Golf cart(13)
  • Very nice(5)
  • Mango Deli(5)
  • Hotel room(5)
  • Bedroom villa(4)
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The Hotel (9)

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