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Westin St. John Resort & Villas

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 475 reviews
475 Reviews
5.0 of 5 stars
144
4.0 of 5 stars
169
3.0 of 5 stars
63
2.0 of 5 stars
66
1.0 of 5 stars
33
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#2 of 2 hotels in Cruz Bay
Description: Distinctive Resort set on 47 tropical acres, overlooking beach & Great Cruz Bay.
  • Address
    Cruz Bay 00831
    St. John
Check Rates: $601 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 474 traveler reviews
  • What to Expect:
    • 3.5 based on 305 reviews Rooms
    • 3.5 based on 304 reviews Service
    • 3 based on 302 reviews Value
    • 3.5 based on 304 reviews Cleanliness
    • 4 based on 129 reviews Pool
  • Recommended For:
    • 60% based on 321 reviews Families with young children
    • 60% based on 321 reviews Families with teenagers
    • 40% based on 321 reviews An amazing honeymoon
    • 40% based on 321 reviews Older travelers
    • 20% based on 321 reviews Young singles

Reviews of Westin St. John Resort & Villas

( 11-20 of 475 )
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4 of 5 stars
New York City
Jun 22, 2008
1/1 found this review helpful

I actually liked the hotel very much. I thought it was very attractive, and I had no problem at all with the staff. The beach is very small but the water is calm and clear and they have a nice array of water sports on the beach. The problem was getting there. When I booked my trip on line through... more

Jun 19, 2008
6/6 found this review helpful

I wanted to set the record staright about the Westin St.John. I have stayed in many five star resorts and this is NOT one of those. That being said you have to appreciate it for what it is. It's a great family resort, with pool, baby pool, movie nights by the pool for kids, kids club, a beach and ocean... more

Jun 14, 2008
4/6 found this review helpful

I have never written a review before, but I felt compelled to do so after my recent trip to the Westin. My husband warned me beforehand that the hotel had received bad reviews, but I was not prepared for this. First, our room was located what felt like 3 miles from the central area. You have to call a shuttle... more

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5 of 5 stars
Pennsylvania
Jun 9, 2008
1/3 found this review helpful

Just got back from a short stay with the family at the Westin St. John. Despite some of the negative reviews on this site, we had a great time. Other friends and family also stayed at the resort, since a family member (not staying at the Westin) was getting married at Trunk Bay--all were very satisfied with the hotel. We... more

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4 of 5 stars
Northern VA
Jun 3, 2008
2/3 found this review helpful

The Westin ia a very nice property. It has all the amenities that you would expect in a resort on an island. Nice pool, full guest services, kid's club, beach service etc. It is a bit pricey, but you definitely feel like you are getting your money's worth. Food was good at the areas that we used. Taxis to ttake... more

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5 of 5 stars
Orlando, FL
Jun 2, 2008
2/2 found this review helpful

We have been reading about the Westin St. John and did not know what to expect. We were pleased from the time we met the hostess at the airport to our last meal on the island at Snorkels, before boarding the ferry home. We stayed for a week in a 3 bedroom villa with a private pool, the overall condition... more

May 31, 2008

Just came back from the Virgin Islands, ST. John, Westin Resort. Beautiful resort in a beautiful setting. We stayed in timeshares at the Westin. The food was good but pricey. Beautlful ground and pool and beach area. Be sure a bring plenty of money because all food is shipped in and therefore about three to four times the cost in... more

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4 of 5 stars
Whittier, California
May 26, 2008
2/2 found this review helpful

I cannot vouch for buildings 21 and 22 but we stayed in 31 and the room was great, one bathroom, full kitchen, eating area, and sitting room downstairs and a loft bedroom and bath upstairs. The villa even has a washer/dryer in it. The balcony does offer a view of Great Cruz Bay but not much ocean view. We arrived... more

May 23, 2008
5/6 found this review helpful

To say that my husband and I had a terrible experience is an understatement! This resort is only a Starwood Westin property by name alone...do not be fooled as we were into thinking that you would be indulged with their signature "heavenly" room ammenities. Apparently, only a portion of the resort has undergone refurbishment the rest is in very poor... more

May 20, 2008
6/8 found this review helpful

Stay 1: Jan 2008 Went to the Westin St. John to meet friends there who were having there wedding at the hotel in May. Basically we were just checking it out for a few days (since we were in the area). Our experience was awful. We requested 2 full beds and had only 1 king (for the 4 of us...).... more

Reviews of Westin St. John Resort & Villas

( 11-20 of 475 )
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Westin St. John Resort & Villas Address

Cruz Bay 00831, St. John