We just finished a fabulous stay at the Westin St John Villas. I will add that we were in the timeshare villas and not the hotel. So our expectations may differ from what some might want from this resort.
Our 2 bedroom condo was great. The unit is relatively new and we had a view of the bay.
The unit...
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The outside grounds and property of the Westin, St. John is very well kept, however, two major factors into where someone will stay on vacation is food and accommodations! The Westin failed at both. While the food was ok, the prices were absolutely way too high! No matter we were, walking near Mango deli or in town at Woody's, there...
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Thank you for taking the time to share your recent experience at The Westin St. John. While there were many associates that seemed to make your stay much more enjoyable, we do apologize for the other areas in which we fell short regarding your room accommodations and the cost of food. Unfortunately, the cost of living in the Virgin Islands...
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Just got done spending a week here. The hotel was average, the beach was nice because they have lots of chairs and space. The food was pretty good and the grounds were well kept. The staff at the pool bar was EXECELLENT. Cynthia makes a great mojito! I enjoyed my time here and thought the hotel was a nice destination....
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Thanks for sharing your review with us on Trip Advisor. While it seems you had a very enjoyable stay overall, we want to apologize for the inadequate service you received from Housekeeping, the staff at the Front Desk, and also Cruz Bay Watersports. Although we never wish to receive bad news, without it, we are not aware of areas that...
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Stayed for 7 days on family vacation. I am used to high end hotels. Sadly this was not one. I stayed 4 days in a 3 Bedroom Vila and 4 days in a 2 bedroom suite. Neither was clean. Maid service was poor. For example, a wrapper from a bar of soap remained in the shower for 4 days. Maybe,...
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Thank you for taking the time to voice your opinion regarding your recent stay. I was disappointed when I read your comments and saddened that you did not have an enjoyable stay at The Westin St. John. I want to sincerely apologize for the Housekeeping service you received and also the overall aura of our associates in general. I will...
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My husband and I stayed here for 7 nights in August of 2011 and we were very disappointed with our stay. The only reason we stayed at this hotel in the first place was because we decided to extend our vacation by a week and the Westin was available during our desired dates. We disliked the hotel so much that...
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Thank you for sharing your review and your concerns regarding your recent stay at The Westin St. John. While it is never ideal to hear of a disappointing visit, we truly value your feedback and suggestions for improvement. I sincerely apologize that you found both the beach and pool to be unsatisfactory. Our beach is in fact man-made and due...
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The villas are wonderful. We were in a two bedroom in building 33. Great view from the balcony and master bedroom. We rented a car from the agency at the resort. Convenient and easy. Driving around the island is the best way to see it. We also rented a small boat for a day of snorkeling--the waters are amazing.
Many thanks for sharing your review. We were very happy to hear that you enjoyed your villa in Building 33 and that you had a great view from the balcony and master bedroom. We were also glad that you found O’Connor Car Rental convenient and useful – I too think that seeing the island by car is a must-do activity!...
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This was my second trip to the Westin on beautiful St. John, USVI in 6 months. I'm a self proclaimed beach bum and for those like me, I'd strongly recommend a visit to this island and stay at the best resort while there.
I was in a gorgeous 3br Villa, a short stroll up from the main pool and beach....
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Thank you so much for your wonderful and detailed review regarding your recent stay at The Westin St. John. It sounds like you had a very enjoyable first stay with us, so much so that you came back within 6 months! On behalf of the staff and management here at The Westin, we were all delighted to hear that. Between...
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The westin is located on great Cruz bay which is about a 5 minute ride from the main town of Cruz Bay and at least 10 minutes from all of the beaches. The cabs or open air trucks take you and other everywhere. It's about 5 dollars to town where all of the restaurants are and at least 8 to...
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Thanks for all your great information and for sharing your thoughts on Trip Advisor. We were glad to hear you found the location of the resort convenient and also that you enjoyed many other aspects of it during your stay. The pool is indeed a wonderful place to relax by the waterfall and we are so glad you enjoyed it....
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We stayed at the Westin Hotel for 1 night prior to golng to the villas for a week. The hotel room was fine. Looks like they have done some renovations to the rooms during the past several years. Landscaping around the resort is beautiful. Most people are very friendly. You can always point to one that is not but don't...
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Reviewed September 4, 2004
Thank you very much for sharing your review and also for your consistent 12 year loyalty to the Westin St. John and Starwood Hotels and Resorts. As an owner, we truly value your feedback regarding your recent stay with us. We were glad to hear that you had an enjoyable stay and that you found your accommodations pleasing and our...
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Wonderful family vacation! Everything about this resort was wonderful. The staff was nice...(expect Caroline at the concierge desk...she was rude) We stayed in the 1 bedroom hillside villa! Beautiful! A long walk, but it was nice to walk off all the food we ate. The staff at Cruz Bay Water Sports was AWESOME! We went parasailing...and the guys let my...
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Thanks for sharing your review on Trip Advisor. While we were disappointed to hear that any member of our staff was rude, we were very glad that you found everything else to be wonderful! Aren’t the villas great? I was excited to see that you and your family were able to take advantage of our on-site watersports company, Cruz Bay...
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