Funny. I wrote my review and this site kicked it off. Let me make a long story short. FIrst day was a nightmare. Ferry never showed after waiting over an hour. Instead, the Westin sent a water taxi which was a hell ride at 9pm. Driver was driving the water taxi faster than a speeding bullet. Room filthy and infested... more

On our first trip to St. John, we stayed at Caneel Bay. The rooms were small with no TV (good for me, bad for hubby), but it was directly on the beach. That was the ONLY thing good about Caneel Bay. The next year, we went to the Westin and stayed in a villa. The Westin has everything one could... more

My new bride and I stayed here on the first part of our honeymoon in beautiful St. John, we flew in to the airport and got a transfer by ferry to the Westin where we were greeted by the nice staff and shown to our rooms. The Westin is a cool rustic beach hotel, it blends in nicely with the... more

The organization from the ferry to the island went very well. Our ocean view room was spacious, with a great harbor and hillside view. Adequately appointed, but far from luxurious. Our first let down was with the concierge, who we later labeled the "I'm sorry" team. We tried ordering fresh flowers for our room prior to our arrival (for my... more

So, we are long time SPG members, and booked our vacation on starpoints. We reserved a 1 bdrm suite, and ended up in a 2 bdrm villa after the first night--I'll get to that later. The first thing you should know is that the Westin ferry is the way to go, you just need to figure out the ferry schedule... more

I was in Building 16, practically adjacent to the hotel's pool and with the beachfront just outside my door. Really convenient for options in relaxing. Minor quibbles: Would love to have sheer curtains to allow some privacy but also allow sunlight in; now, the only option is letting everyone on the beach have a few or total blackout. Also, Snorkels,... more

Overall, a very good experience! I'd do my homework next time, however. The concierge service left a bit to be desired... for some reason, the only thing we wanted to do was a $600 boat rental (versus a $10 cab ride and a $20 ferry ride). It would have been nice if all options were presented versus the ones that... more

I am an avid Trip Advisor user and fan. We stayed at this resort and found it to be as described. Good location, tons of activities ( if you wanted), and a beautiful view. We arranged our Villa through St. John's Condo's. Please use this service. Dr Stephen Bass was friendly, interesting and accomodated all our needs. It also saved... more

My entire family, 2 adults and 4 children (ages 6,8,11,12) absolutely LOVE this resort. There is something for everyone. The beach is gorgeous, with water trampoline, rafts, and floating iceberg for kids to play on. All at no extra cost. When you get tired of the beach, the pool is located within 20 yards. Pool is clean, and offers various... more