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Westin St. John Resort & Villas

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P.O. Box 8310, Cruz Bay 00831, St. John
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1 room 1 guest
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Westin St. John Resort & Villas
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2,291 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (534)
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  • English first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
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  • All months
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  • Mar-May only
    (623)
  • Jun-Aug only
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New York City, New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

Long trip, to get there, pier is under construction, you have to the local route, even though you pay for the resort transfer, takes a lot away from the island experience of 1 class resort. Communication issues with the room i.e. TV,s worked in some rooms and not others. Call to fix issue and it was never resolved, even after... More 

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Wilmington, North Carolina
Level Contributor
64 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is our second visit to this resort. We stayed back in September 2012, and had a good experience. This time (August 2015), several things have changed; specifically, the restaurant choices changed and the buildings were remodeled. Over the five night stay, we had the chance to explore the entire property. Rather than take the water shuttle, we rented a... More 

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Los Angeles, California
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

What an absolutely beautiful location. I love the beach and enjoy vacationing at resorts in the caribbean. It took me three years to actually get the booking but it was worth the wait. The two bedroom loft foorplan is a stunningly beautiful vacation home. Water activities by Cruz Bay waters sports is a must. My family loved the area beaches.... More 

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Mount Juliet, Tennessee
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were lucky enough to stay in a 2 bedroom Villa for 5 nights. Beautiful property! the room was great. Of course the fabulous Hevenly Bed! Nights at the pool were amazing. We spent one day on the hotel beach. Great fun just a walk away from our room!

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Alexandria, VA
Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed 8 nights in August in a room with a partial view of the pool and bay in building 14. The room was set back far enough to never be bothered with noise from the pool, and was just down the steps from the lobby. We got massages in the spa, which were great, had lunch one day at... More 

Was this review helpful? Yes 1
Darien, Connecticut, Usa
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My family stayed at the Westin the first week of August and we loved everything about this property. From the arrival desk at the airport to the drop off at the resort, it was great. We stayed in the Villas, whicjh were perfect for us (3 teenagers), so we were able had breakfast every morning and then we made lunch,... More 

Was this review helpful? Yes 1
Bangor, Maine
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I love this resort - its beautiful The Villas are spectacular!! You should stay in a villa - but the big drawback is the nice large pool. TERRIBLE pool management. They let stupid parents get away with having kids run wild here - Bratty, terribly mannered kids everywhere and throwing balls - splashing - jumping in - making it dirty.... More 

Was this review helpful? Yes 4
Short Hills, New Jersey
Level Contributor
100 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were back for another stay as owners. We had a tremendous nine day stay. The renovations have improved an already great resort. Moving the Marketplace deli to its current location was a brilliant move. It is much more centrally located to the pool and villas. During our stay, Tropical Storms Danny and Erika threatened the Virgin Islands. Erika was... More 

Was this review helpful? Yes 3
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Ok. So this resort is set in a beautiful setting. But...they often mention on the resort that people "have" to stay there due to supply and demand. Well...you have other choices and here is why. The "restaurant" is hardly that. It's overpriced and serves ridiculously small portions. The hotel rooms are outdated and extremely overpriced. Everything is an "add on"... More 

Was this review helpful? Yes 3
Middletown, Pennsylvania
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family of 15 people which included grandparents, children and grandchildren was an exceptional vacation. The staff was friendly and helpful and the grandkids loved getting rides on the golf carts to the different areas of the resort. This is the largest pool we have ever seen at a resort and the beach was very neat and clean. The rooms... More 

Was this review helpful? Yes 3
Mike R, General Manager at Westin St. John Resort & Villas, responded to this review

Sounds like you had a great family vacation at our resort and everyone in your party, despite the age had a wonderful time. We hope to welcome you back on your next vacation. More 

Hotel Review Summarization

What travelers say

  • Golf cart(13)
  • Very nice(5)
  • Mango Deli(5)
  • Hotel room(5)
  • Bedroom villa(4)
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1,297 photos of this hotel

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Room/suite (159)
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Pool/beach area (317)
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Hotel & grounds (227)
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Dining (37)
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Bathroom (27)
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Amenities (6)
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Beach (1)
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One Bedroom King Suite (24)
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Pool (10)
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Poolside room (27)
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Restaurants and Bars (16)
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The Hotel (9)

Management photos: Courtesy of the property manager

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Hotel & grounds (5)
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Other (2)
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