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Westin St. John Resort & Villas

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P.O. Box 8310, Cruz Bay 00831, St. John
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Westin St. John Resort & Villas
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2,217 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (510)
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  • All months
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    (623)
  • Jun-Aug only
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Charleston
Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

For such a beautiful location, what a disappointment. The resort is more interested in their timeshare customers than the rest of us. Our rooms were rundown, while the were building new timeshare facilities. This is a pass for future visits.

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Frisco, Texas
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed yesterday NEW

It's been 5 years since we last stayed on this property, and much has changed. We stayed in a room in Building 10. It was a hotel room, king, with a beach view on the first floor (1012). The room has definitely been improved over past stays where the rooms seemed stale and moldy. The fixtures were all new, and... More 

Was this review helpful? Yes 1
Alexandria, Kentucky
1 review
4 of 5 stars Reviewed 2 days ago NEW

just returned from st.john 2 weeks ago. back in December I started my search for a 2 bedroom villa in the westin property with a view of the bay. the first company I talked to did not have any condos available with a view. I contacted omvillas and they booked me what I asked for. 2 bedroom hillside villa with... More 

Was this review helpful? Yes 1
Dit Hills
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We are SVN owners and St John is not our home resort. This was our first time at the property and we booked a 1 BR villa which to our dismay was located in the mountain villas across the road from the "main" area of the resort. We asked to be relocated but they could not accommodate us. While the... More 

Was this review helpful? Yes 3
Chicago, Illinois, United States
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our 3rd time to the Westin St. John and 1st with our 1.5 year old son. We had a studio villa on the hill and it was great as always. The renovations to the resort are great. Very kid friendly with the pool, beach and kids playset. Taxis will take you to town and beaches for a small... More 

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Kingston, Massachusetts
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was our third trip to St. John and the Westin and we continue to have top notch experiences. The property is gorgeous and has lots to do, including services like a car rental place. Our toddler loved the pool, beach and the playground. There's a restaurant on site as well as a market if you prefer to grab and... More 

Was this review helpful? Yes 1
New Orleans, Louisiana
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed five nights at the Westin and it is definitely a gorgeous property. The hotel is about a 5-minute ride from the ferry dock. We did not take the Westin's direct-to-property ferry. We stayed two nights in St. Thomas and took the public ferry with our luggage. Not really a problem at all. Do the math to decide which... More 

Was this review helpful? Yes 1
GMMikeRyan, General Manager at Westin St. John Resort & Villas, responded to this review

Although it sounds like you enjoyed your stay and our property, our resort rooms weren’t up to your expectations although you appreciated its convenient location. Thank you for taking the time to sharing your experience as feedback is always appreciated. More 

Columbus, Ohio
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The property is beautifully manicured and maintained. The rooms are equipped with full kitchen, except an oven. Washer/dryer, famous Westin beds. The pool is beautiful. The staff is awesome. Lots of walking on the property or choose to use the cart service.

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Elmhurst, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

We requested a renovated room and if ours was renovated (which they claim it was) I would hate to see one that wasn't. It looked and smelled like a Howard Johnson. We had two, adjoining rooms and when being shown the room they pointed out the various features and opened the cabinet for the refrigerator and - no refrigerator. So... More 

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GMMikeRyan, General Manager at Westin St. John Resort & Villas, responded to this review

I’m sorry that we did not stand up to your expectations and our resort was not what you were expecting. I have shared your feedback with our Director of Food & Beverage regarding your frustrations on the pita bread. Thank you for taking the time to share a review on TripAdvisor and provide us with some constructive feedback. More 

Level Contributor
294 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything about this resort is excellent! The grounds and beach are stunning. The rooms are very large and beautiful and clean and comfortable. The pool is amazing. The staff is very helpful and courteous and friendly. Every year the whole resort gets better! Mike is really a great GM!!!

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Golf cart(13)
  • Very nice(5)
  • Mango Deli(5)
  • Hotel room(5)
  • Bedroom villa(4)
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