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All 2 Cruz Bay hotels

Westin St. John Resort & Villas

4.0 of 5 Resort   |   P.O. Box 8310, Cruz Bay 00831, St. John
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Ranked #2 of 2 hotels in Cruz Bay
A recent review
5 of 5 stars reviewed yesterday
NYC-atMadison New York City, New York
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1,900 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (401)
Date | Rating
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English first
New York City, New York
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Being an SPG member i have been going to St. John Westin for 10+ years. This last stay in July has proven that Starwood realizes what a gem property they have in the USVI. Front desk service has improved dramatically, but the rooms are always delayed being ready. They improved all the buildings and added new pathways that are more... More

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Rockwall, Texas
Top Contributor
111 reviews 111 reviews
79 hotel reviews
126 helpful votes 126 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

For the first time in my life, I left this hotel before we even got to the room. Arriving at 11:30, the temporary, makeshift, "reception area" was a shambles. Loose cords graced the dirty, sandy floor, There was no restroom in this temporary lobby. The curt woman that greeted us stated that our room had been vacated and that housekeeping... More

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Irvine, California
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

I visited this resort for a week two years ago and just returned from a five day stay. Upon arrival at the resort, it was almost unrecognizable. We opted to take the Westin ferry as opposed to the Red Hook ferry then taxi. The ferry itself was over ten minutes late. Granted, you're on vacation so timeliness likely isn't a... More

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Campbell Hall, New York
Top Contributor
85 reviews 85 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We just finished our bi-annual visit to our home resort here on St. John. As always the grounds are beautiful but things seemed a bit different this time: 1) There are a lot of construction projects on the premises. These are needed but distract, of course, from the beauty. Noise is also an issue but unavoidable. The biggest inconvenience is... More

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Monmouth Beach, New Jersey
Top Contributor
121 reviews 121 reviews
38 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed three nights Fri-Mon. Spg member: with that only perk was "free SLOW wifi...if i wanted faster service I would have to pay. Booked through spg website so no 3rd party. Received email from concierge asking for specific interests. Stated clearly that i needed a room without musty or moldy smells and that has been consistently used. ( I have... More

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Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I am only on day two of of my non-refundable eight day stay at the Westin, and I will provide a more complete review upon my departure. However, given how my visit has transpired thus far, I feel compelled to post a review now discussing the first two days. Prior to arrival, I requested a ground floor room, as a... More

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Upstate NY
14 reviews 14 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here in one of the 3 bedroom villas and all I can say is WOW. Very spacious accommodations, great grounds and activities, and the pool is awesome. Nice gym facility too but I preferred running up and down the surrounding hills. Everything is really expensive here but not unexpected. These timeshare properties have so much to offer and... More

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Grand Traverse County, Michigan
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

We recently stayed at the Westin for a family vacation. The whole property was beautiful and the grounds were amazing. The Westin has one of the nicest pools we have seen in the Caribbean. We stayed in a 3bedroom pool villa and would recommend this for families. We had lots of room and a full kitchen. The villa was very... More

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15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We have visited the Westin St. John each year for four years. We are owners because we fell in love with the resort on our first visit. On our last visit we were enticed to purchase an Explorer Package, which we were told provided 5 night in an ocean view, two bedroom, Bay Vista unit. We were also told we... More

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St. Croix
Top Contributor
92 reviews 92 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

The Westin is a first class place to stay when visiting St. John VI. The staff is very friendly and the property amazing. They are finishing a remodel of the property which will make it even nicer than it was. They have great food and lots of activities to keep you busy or plenty of pool chair to NOT stay... More

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Hotel Summarization (Beta)

What travelers say

  • Golf cart(44)
  • Very nice(41)
  • Hotel room(24)
  • Bedroom villa(23)
  • Mango Deli(22)
  • Beach cafe(11)
  • Grounds were beautiful(6)
  • ST THOMAS(5)
  • Public ferry(5)
  • Would highly recommend(5)

Additional Information about Westin St. John Resort & Villas

Address: P.O. Box 8310, Cruz Bay 00831, St. John
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. John > Cruz Bay
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Westin St. John Resort & Villas 4*
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Also Known As:
Westin St. John Resort And Villas
Westin St. John Resort & Villas Hotel Cruz Bay
Westin Cruz Bay
Cruz Bay Westin
St John Westin
Westin St. John Resort & Villas Cruz Bay

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Hotel & grounds (5)
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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
Located on 1,200 feet of private beach The Westin Resort St. John, USVI is a tropical retreat that's easy to reach. ... more   less 

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