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Westin St. John Resort & Villas

4.0 of 5 P.O. Box 8310, Cruz Bay 00831, St. John
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Westin St. John Resort & Villas
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Westin St. John Resort & Villas
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1,978 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
42 reviews 42 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed in a time share villa. Very nice property. Go elsewhere for a nice beach experience, however. This beach is fine for a dip or to lounge by, but travel off site for the pretty blue Caribbean colors. Pool very nice. Kind of strange hours for the pool bar/restaurant. You would think it would be open when the pool is... More

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Hilton Head, South Carolina
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

man-made beach and harbor water - ugh, ugh, ugh. st johns is the loveliest and most natural of the us virgins, and it is a shame that travel OUT and OFF of the property is the only way to see silver-to-indigo gradations of sea water, and wide vistas of ocean and neighboring islands. the hotel staff is accommodating , the... More

Was this review helpful? Yes 2
Puerto Rico
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed 3 nights at the Westin Resort. The room was spacious, clean front of the pool. We were upgraded at check-in which was most appreciated. The resort is undergoing renovation but didn't notice it from the pool or beach. The pool is huge and nice That beach is ok... Friendly staff everywhere at the Westin. We had a Jeep... More

Was this review helpful? Yes 3
Philadelphia, Pennsylvania
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I have stayed at this Westin numerous times in numerous rooms types. Always a positive experience, and I have found the rooms to be nice, clean, and quiet. The biggest downside to this resort is the man made beach. Be sure to rent a car and spend time at the beautiful north shore beaches. Unfortunately the sand brought in to... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

I am currently staying at the Westin right now & the room is terrible I have call twice since my check in yesterday Oct. 15 & today is the 16th! The front desk people are rude!!! Doors are falling off my dresser which is so tiny the my husband & 3 yr old have no where to unpack...the fridge has... More

Was this review helpful? Yes 1
5 reviews 5 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We went to St. John January 2014. What a gorgeous island. We decided to take the Westin Ferry--worth the $125pp. The dock on St. Thomas is not far from the airport. Only 8 other people were on the ferry. It goes straight to the Westin dock. We were greeted with cocktails and a tour of the property via golf cart.... More

Was this review helpful? Yes 4
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed six nights/seven days in late September and had a lovely visit. We are owners in Cancun, so we stayed in a one-bedroom, two-bath (nice!) villa on the hill, and the shuttle service was prompt and courteous. The grounds are beautiful, and what an easy transition from the airport to the hotel with the check in... More

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Saint Petersburg, Florida, United States
5 reviews 5 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

My husband and I are Starwood Gold members and were looking forward to our honeymoon trip here. We travel quite often and previously viewed the Westin on a previous trip to the islands. We elected to book our honeymoon trip here instead of Marriott Frenchman Reef. HUGE MISTAKE!! All of the online descriptions lead you to believe your villa comes... More

Was this review helpful? Yes 2
New York City, New York
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

After staying in Caneel this past February and not sure what to expect we were pleasantly surprised with the Westin. We loved having a pool/poolbar which Caneel did not have. The restaurant was very good and they are putting in another 5 star restaurant to open within the next year or two I think. The main drawback is that you... More

Was this review helpful? Yes 2
Florida City, Florida
16 reviews 16 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 1 week ago

We fly over a1000 miles to relax and are greeted by ever present renovations. Construction all around, resurfacing the pool deck in the middle of the day then we find a condom next to the villa pool. I know it happens, but it's disgusting - especially when you have to explain it to the kids. You will also spend a... More

Was this review helpful? Yes 2
GMMikeRyan, General Manager at Westin St. John Resort & Villas, responded to this review

I was disappointed to see that your stay was not a refreshing experience for you and appreciate your feedback regarding our kids drink menu. I hope you can make it back once our renovations are complete for a relaxing stay. More

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Hotel Summarization (Beta)

What travelers say

  • Golf cart(37)
  • Very nice(30)
  • Mango Deli(21)
  • Bedroom villa(19)
  • Hotel room(19)
  • Beach cafe(11)
  • Grounds were beautiful(6)
  • National Park(5)
  • Would highly recommend(5)
  • Public ferry(5)

Additional Information about Westin St. John Resort & Villas

Address: P.O. Box 8310, Cruz Bay 00831, St. John
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. John > Cruz Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Westin St. John Resort & Villas 4*
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Also Known As:
Westin St. John Resort And Villas
Westin St. John Resort & Villas Hotel Cruz Bay
Westin Cruz Bay
Cruz Bay Westin
St John Westin
Westin St. John Resort & Villas Cruz Bay

1,172 photos of this hotel

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Room/suite (150)
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Pool/beach area (289)
Family/play areas (5)
Hotel & grounds (184)
Dining (28)
Bathroom (22)
Other (299)

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Amenities (6)
Beach (1)
One Bedroom King Suite (24)
Pool (10)
Poolside room (27)
Restaurants and Bars (16)
The Hotel (9)

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Room/suite (9)
Dining (3)
Pool/beach area (3)
Hotel & grounds (5)
Other (2)
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