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Westin St. John Resort & Villas

4.0 of 5 P.O. Box 8310, Cruz Bay 00831, St. John
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#3 of 3 Hotels in Cruz Bay
1,964 Reviews 4 of 5 stars
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Westin St. John Resort & Villas
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Westin St. John Resort & Villas
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1,964 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (425)
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Richmond, Indiana
13 reviews 13 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

The resort is beautiful in its design, location, lay-out, landscaping and maintenance. The property is expansive and hilly...thank goodness for golf carts and transportation! There's also lots of privacy. Open air restaurant at resort entrance is wonderful...food is good, selection wonderful, service attentive and setting is amazing. Staff is friendly, efficient and helpful, as they always are with Westin. The... More

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Fremont, California
1 review
3 of 5 stars Reviewed yesterday NEW

We are staying in one of the 1 bedroom villas. The room is ok at best. Definitely not worth $400 a night. Dirty floors.. the tub keeps leaving debris in the baby's bath water. The dirt and rip on the arm of the couch doesn't make the money seem very well spent either. If you get a studio, 1 bedroom... More

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Hauppauge, New York
12 reviews 12 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Very loud by pool today! I understand that improvements are necessary but the Jack hammer by the pool was so loud. I left with a headache. Hopefully some peace tomorrow! The construction is suppose to be done by feb. Bring bug spray. There are a lot of Mosquitos. The children's menu is horrible. They removed the hot dog and hamburger... More

Was this review helpful? Yes 2
St. Thomas
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

My boyfriend and I live on St. Thomas. We decided to visit St. John for the weekend and thought we'd see about staying at the Westin. Since we're locals and its the off season, we thought we'd get a good price. We booked a room for $266 for one night. When I received my bill, they tacked on a "Mandatory... More

Was this review helpful? Yes 3
New York City, New York
Top Contributor
55 reviews 55 reviews
31 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago

This resort was the perfect location. You really can’t go wrong, the island of St John-USVI is pretty much untouched and picturesque. My BEST friend owns the villa, and was celebrating her 50th birthday with friends. The staff was very attentive to our needs. The hotel was so kind to keep the pool & jacuzzi area open until well after... More

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Bronx, New York
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago

Hello my fellow travelers! My stay at the Westin was over an extended Labor Day Weekend a few weeks ago, and overall it was very nice. The grounds, rooms & facilities were all very nice. . the pool was beautiful at a heavenly 90 degrees F & the hot tub was wonderful too! I had e-mailed the Westin several weeks... More

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Montreal, Canada
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Went to this hotel on the last 2 days after a 7 day sailing trip around the carribean! Great area to relax, Island is beautiful, hotel staff are all great and friendly and treated us like family! Most of the clientele is of an older age than ours but didn't bother us at at all and we had a great... More

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Atlanta, Georgia
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for the week of September 7th-14th to celebrate our wedding anniversary. Was a little concerned about the negative reviews I saw from others, however our experience was nothing like that. Check in did take a few minutes, but not long like others have stated. We were then escorted by golf cart to our room in building 14. Room... More

Was this review helpful? Yes 2
New Jersey
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I just arrived and from the moment we were greeted at the airport check-in EVERY interaction with the staff has been warm and welcoming! We own 3 weeks and are Platinum and both were acknowledged by multiple staff members! I have made comments in the past about the Platinum Hotel status not being recognized at the timeshare... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Let me start by saying the Hotel is very clean, service was good, staff could use a little more training on how to speak to customers. Our stay was good except for all of the nosie due to construction on building 16. Be prepared to wake up every morning at 7am to the greattttt sound of jackhammer ding ding ding.... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Golf cart(39)
  • Very nice(31)
  • Mango Deli(22)
  • Bedroom villa(19)
  • Hotel room(19)
  • Beach cafe(11)
  • Grounds were beautiful(6)
  • ST THOMAS(5)
  • Public ferry(5)
  • National Park(5)

Additional Information about Westin St. John Resort & Villas

Address: P.O. Box 8310, Cruz Bay 00831, St. John
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. John > Cruz Bay
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Westin St. John Resort & Villas 4*
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Also Known As:
Westin St. John Resort And Villas
Westin St. John Resort & Villas Hotel Cruz Bay
Westin Cruz Bay
Cruz Bay Westin
St John Westin
Westin St. John Resort & Villas Cruz Bay

1,171 photos of this hotel

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Pool/beach area (289)
Room/suite (149)
Family/play areas (5)
Hotel & grounds (184)
Dining (28)
Bathroom (22)
Other (299)

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Amenities (6)
Beach (1)
One Bedroom King Suite (24)
Pool (10)
Poolside room (27)
Restaurants and Bars (16)
The Hotel (9)

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All management photos (22)
Room/suite (9)
Dining (3)
Pool/beach area (3)
Hotel & grounds (5)
Other (2)
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