We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Westin St. John Resort & Villas

Hotel website
Hotel deals
P.O. Box 8310, Cruz Bay 00831, St. John
Special Offer
4th Night Free & Credit
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Westin St. John Resort & Villas
Professional photos View all
Browse nearby
Westin St. John Resort & Villas
Add Photo Write a Review

2,257 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    778
    797
    337
    205
    140
See reviews for
710
811
24
54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (524)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (2257)
  • Mar-May only
    (623)
  • Jun-Aug only
    (608)
  • Sep-Nov only
    (449)
  • Dec-Feb only
    (577)
All months
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Another excellent stay at the Westin St John's villas and resort . Helpful and friendly staff, a lot of fun and beautiful beaches around the island. We rented a jeep and traveled to all the beaches. Trunk Bay and Francis Bay were beautiful. We saw Sting rays at both locations and Sea turtles at Francis bay as well as many... More 

Was this review helpful? Yes
Alpharetta, Georgia
5 of 5 stars Reviewed 4 days ago NEW

We loved our stay at The Westin Villa. We had a 3bedroom/3bath villa that was perfect. Thanks to Vacation Candy we were able to book the the villa. After many calls and online search, Vacation Candy was the only way we were able to book the villa. The Westin is in a great location with many amenties. We loved our... More 

Was this review helpful? Yes
Bristol, Connecticut
Level Contributor
257 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was able to stay at the Westin last week when friends of mine offered me a bedroom in their time share. We had the perfect location just across the street from the lobby. We are all senior citizens, and had no problem walking the beautiful property to the pool or the beach. We were offered a ride from the... More 

Was this review helpful? Yes 1
Coppell, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed in a 2 bedroom unit with a kitchenette. Within walking distance to beach and pool. The pool area needs some touch up tile work. The waterfall has some broken pieces scattered around it. It would also be nice to have some rince off stations set up in more locations to help with sand control. I only saw on... More 

Was this review helpful? Yes 1
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This was my 10th visit to the Westin St John which seems to take one step forward and two steps back. I am also an owner of vacation ownership at this resort. I read back through previous posts by other travelers and wanted to comment on some things. * Slow and poor service around the pool*- Previously the Snorkel's bar... More 

Was this review helpful? Yes 2
Level Contributor
6 reviews
3 of 5 stars Reviewed 5 days ago NEW

While the island of St. John is beautiful, I wish there were more options in hotels. Seems that since the Westin is one of a few, they don't have to provide the type of service that is usually associated with a Westin. Here are just a few examples from our trip: 1. We called several times for a roll away... More 

Was this review helpful? Yes
Austin, Texas
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a great stay at the Westin St. John Villa's. Plenty of room to spread out. We were up the hill in the two bedroom and at first I was worried about being far from the beach and activities, but they have tons of golf cart shuttles. All we had to do was call for a shuttle and within... More 

Was this review helpful? Yes
Maryland
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a wonderful stay and the staff was wonderful. Eric and Karen at the concierge desk were a great help. My problem was with the terrain and location, which the staff have no control over! It's very hilly on the island, which meant taking free shuttles from the pool or lobby to our villa, which was at the top... More 

Was this review helpful? Yes 4
Winona, Minnesota
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The property has gone downhill. Sensing a change. So many other beautiful spots to stay on St. Thomas. The island deserves a visit but not much to do. Four good restaurants off property. Beachfront poorly maintained and when work WAS done on it...very noisy and right during the time you wanted to enjoy the beach front. Too many children. Had... More 

Was this review helpful? Yes
New York, New York, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Our room was very comfortable with a lovely high ceiling and plenty of space even with a family of four. The pool is large and beautiful. Although the beach isn't amazing it is very nice and this is one of the few hotels on St. John that is on a beach front. There are plenty of amazing beaches within a... More 

Was this review helpful? Yes
Mike R, General Manager at Westin St. John Resort & Villas, responded to this review

We are glad you enjoyed your stay in your comfortable accommodations for four. Although we realize our beach isn’t as pristine as the Northshore, as you mentioned we do pride ourselves in being located on the beach and providing our guests with the opportunity to have a beach experience without leaving the resort. Thank you for sharing your experience. More 

Hotel Review Summarization

What travelers say

  • Golf cart(13)
  • Very nice(5)
  • Mango Deli(5)
  • Hotel room(5)
  • Bedroom villa(4)
Questions? Get answers from hotel staff and past guests. Ask a question

1,292 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1177)
Viewed
Room/suite (157)
Viewed
Hotel & grounds (227)
Viewed
View from room (84)
Viewed
Pool/beach area (317)
Viewed
Dining (37)
Viewed
Bathroom (27)
Viewed
Family/play areas (5)
Viewed
Other (323)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (93)
Viewed
Amenities (6)
Viewed
Beach (1)
Viewed
One Bedroom King Suite (24)
Viewed
Pool (10)
Viewed
Poolside room (27)
Viewed
Restaurants and Bars (16)
Viewed
The Hotel (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Room/suite (9)
Viewed
Dining (3)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (5)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Also consider these accommodations in or near Cruz Bay
4.3 mi away
Secret Harbour Beach Resort
0.6 mi away
St. John Inn
St. John Inn
#4 of 5 in Cruz Bay
4.5 of 5 stars 304 reviews
0.8 mi away
Cruz Bay Boutique Hotel
Cruz Bay Boutique Hotel
#2 of 5 in Cruz Bay
5.0 of 5 stars 353 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
Gallows Point Resort
Gallows Point Resort
#3 of 5 in Cruz Bay
4.5 of 5 stars 654 reviews
3.7 mi away
The Ritz-Carlton, St. Thomas
The Ritz-Carlton, St. Thomas
#3 of 22 in St. Thomas
4.5 of 5 stars 401 reviews
1.4 mi away
Caneel Bay Resort
Caneel Bay Resort
#1 of 1 in Caneel Bay
4.5 of 5 stars 372 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay