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All 3 Merthyr Tydfil hotels

Castle Hotel

3.0 of 5 Hotel   |   Castle Street, Merthyr Tydfil CF47 8BG, Wales
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  • Overview
  • Reviews (106)
  • Photos (46)
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106 people have reviewed this hotel

Traveler rating
    17
    16
    17
    23
    33
See reviews for
21
20
6
22
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

Arrived for a nights stay because of a wedding . Checked in ,made me pay straight away . Room awful ,very 1980's ,had to sleep on top of the bed ,mattress awful .. Decor very dated and tired ,tea coffee facilites dirty . Whole experience ruined my weekend .. £49 is way to expensive for this quality of accommodation. Never... More

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Royal Tunbridge Wells, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I booked 3 rooms in this hotel for the night of 16th August 2014, being the night before my Sons Wedding. I booked this only a week before, so was not pleased to find when we arrived that a VERY loud party was going on, which no one had had the decency to tell us about when booking. We had... More

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UK
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a last minute booking and I was very pleasantly surprised at the high standards to be found at the Castle Hotel. The hotel was clean, well decorated and the staff very friendly and welcoming. The public car park across the road was easy to use and just a few minutes' walk away. Our room was of a very... More

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Liverpool, United Kingdom
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

we recently stayed in this hotel. i paid for executive room the room we got was dreadfull there was a hole in the tiles in the ceiling, the wallpaper was ripped off on one side of the room, in the bathroom the towel rail was broken off the wall, the shower leaked all over the bathroom floor when it was... More

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London, United Kingdom
1 review
5 of 5 stars Reviewed July 22, 2014

When coming to Merthyr Tydfil recently, I was surprised to see that some well known hotels had bumped their prices up. In some cases double, due to the summer months. But I was lucky enough to find The Castle Hotel in Merthyr Tydfil. I travel a lot and tend to stay in cheapish good value for money hotels and in... More

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merthyr tydfil
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 22, 2014 via mobile

Booked for a executive double room. Manager insisted executive double room at higher rates. I paid for executive double room at discounted rate. Only had standard double. I complained but they didn't want to know. Would not recommend. Uncomfortable very dated and not as described .

Was this review helpful? Yes 2
castlestreet, Owner at Castle Hotel, responded to this review

Guest booked a double room with en-suite. We do not have 2 classifications of a double room. The guest expected a suite for the same price as a double. When offered to upgrade to a suite for the additional cost the guest declined. No further complaint was made in regards to the room, even on check out. Unfortunately we cannot... More

1 review
5 of 5 stars Reviewed July 17, 2014

Very clean and tidy hotel. All the staff were so helpful, they were very attentive even though the hotel was fully booked. The location of the hotel was ideal for me, very lively atmosphere. If I am every in the Merthyr area again, I will surely return to this hotel.

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North Wales
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed June 16, 2014 via mobile

Looking like one of those old Indian Restaurants, it was cheap and the staff cheerful. Coming off the mountains and arriving late in the day, the fact they allowed us to order in take-aways and kept the bar open was just the ticket. Perfect to crash out after a hard day, nothing to hold us to linger in the hotel.... More

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Travanca, Portugal
1 review
4 of 5 stars Reviewed June 3, 2014

stayed over weekend,welcome reception on arrival by lovely lady on reception,hotel was full but was trying to lookafter every guest,although hotel need bit more upgrading but stiil worth what we paid,there was a little noise from out side but you expect when something is going on in the area,good location in the centre close to all local facilities,good food,clean tidy.

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Lincoln, United Kingdom
Senior Reviewer
7 reviews 7 reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed June 2, 2014

Stayed here over the weekend as we were at an event in Raglan Castle, and this was the nearest hotel available due to other big events on in S. Wales. Arrived 8pm on Friday and booked in, lobby was presentable and staff very friendly and helpful. Dropped things off, and went to the restaurant for a meal. We were the... More

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Additional Information about Castle Hotel

Address: Castle Street, Merthyr Tydfil CF47 8BG, Wales
Location: United Kingdom > Wales > Southern Wales > Merthyr Tydfil County > Merthyr Tydfil
Price Range (Based on Average Rates): $
Hotel Class:3 star — Castle Hotel 3*
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Also Known As:
Castle Hotel Merthyr Tydfil, Wales

46 photos of this hotel

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Official Description (provided by the hotel)
A superb privately owned hotel situated in the town centre with 45 En Suite rooms fully modernised and tastefully decorated, with telephone, tea/coffee making facilities, T.V, Hairdryer, trouser press. etc., Excellent menu's available including a la carte evening menu, off road secure parking. Convenient for all local routes and town facilities such as law courts, civic centre. ... more   less 
Number of rooms
45

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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