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Bolongo Bay Beach Resort

Certificate of Excellence
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7150 Bolongo, 00802, St. Thomas
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15% off room rate
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Bolongo Bay Beach Resort
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971 Reviews from our TripAdvisor Community

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Traveler rating
    470
    276
    119
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    46
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11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (238)
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Owings Mills, Maryland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This December will be our third vacation at Bolongo Bay. My husband and I travel with our kids and his parents. There is something for everyone. The people are friendly and welcoming and very family oriented. The water sports are spectacular and no waiting in lines for them. My kids, 11 and 15, were occupied with snorkeling, hobie boating and... More 

Was this review helpful? Yes 8
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

To say that the ladies at Bolongo Bay did an incredible job at making our dream wedding a reality is an absolute understatement. My husband and I had an amazing time working with Danielle and Lori. These ladies really know how to make any wedding stress free for the bride and groom. My wedding was exactly how we pictured it... More 

Was this review helpful? Yes 5
Nashville, Tennessee
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here on our honeymoon and were very satisfied. A shout out to Yolanda and Mark at check-in desk. Both were very friendly, curtious, personable, and professional along with the rest of the staff. Definitely a family oriented staff. They will go out of their way for you. The room was perfect. Beds sleep good with... More 

Was this review helpful? Yes 4
Woodridge, IL
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Went there for a 5 day stay in July. Had an awesome experience. Nice facilities, but certainly not over the top. Quiet, but close to everything you might want to do. Great value. Would go back there again in a heartbeat.

Was this review helpful? Yes 3
New York City, New York
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had the most perfect honeymoon either of us could have possibly dreamed of! The staff at Bolongo clearly goes out of their way to make sure you have a good time. Is it luxury? No. But we're not exactly the luxurious type so if that's your thing, look elsewhere. Our room was big, bright and beautiful. We were greeted... More 

Was this review helpful? Yes 1
San Antonio, Texas
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our first trip to St Thomas and we read through so many reviews on TripAdvisor that it was tough to determine fact from fiction. I'll try to be as thorough as I can. My girlfriend and I are late 20s/early 30s for reference. The hotel is not new. That being said, the rooms were clean, the beds were... More 

Was this review helpful? Yes 10
Bloomingdale, Illinois
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 20, 2015

I came here with my mom on a vacation and the service was amazing, the rooms were clean, the beach was beautiful, and the food was delicious. They made you feel very welcomed and helped in any way that they could to provide an excellent vacation experience. I would highly recommend this place to anyone looking for an affordable vacation... More 

Was this review helpful? Yes 3
Atlanta, Georgia
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed July 18, 2015

I'm confused by the reviews of Bolongo Beach resort because at best this is only a 3 star or lower resort. The buildings are very tired and in need of upgrading. Our shower was 2 feet square with a heavy plastic curtain on a rusty pole! The sink was way outdated. There was nothing luxury about this bathroom although our... More 

Was this review helpful? Yes 10
Atlanta, Georgia
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed July 15, 2015

We have stayed in at least 5 other all-inclusive properties and this was the first one where we really appreciated the food and felt that we had options. It was not difficult to get in to the Lobster Grill (as it is in many other all-inclusives for the prime restaurant), and the food at both the Lobster Grill and Iggies... More 

Was this review helpful? Yes 9
Macon, Georgia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 14, 2015

Bolongo Bay Beach Resort has by far been my favorite vacation spot so far. My husband and I have stayed at Bolongo Bay 2 times previously and this year we decided to bring our 15 yr old children along. We keep coming back to Bolongo Bay because of the courteous, always willing to get you something, staff, and the beach... More 

Was this review helpful? Yes 5
Hotel Review Summarization

What travelers say

  • Lobster grille(15)
  • Rum Punch(8)
  • Gift shop(8)
  • Very nice(6)
  • Lobster Grill(4)
  • Water sport(3)
  • Friendly and helpful(3)
  • Crab legs(3)
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Room/suite (100)
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Hotel & grounds (86)
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Pool/beach area (141)
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Dining (22)
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Other (197)

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Amenities (5)
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Beach (9)
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New room (7)
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Outdoor Pool (2)
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Restaurants and Bars (11)
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The Hotel (9)
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Value Room (7)

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Hotel & grounds (15)
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Pool/beach area (21)
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Room/suite (3)
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Dining (3)
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Other (5)
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