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The Ritz-Carlton Club, St. Thomas

Certificate of Excellence
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Great Bay, 00802, St. Thomas
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171 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton Club, St. Thomas
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Copenhagen, Denmark
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 2, 2015

Exquisite service and good sailing at the bay. The US Virgin Islands is a true paradise if Money is no issue. The service is US standard and that is far beyond what we know in Europe. Denmark who was a colonial power from 1672-1917 never really meant much to the islands.

Helpful?
1 Thank Elevskolen
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Elevskolen, Many thanks for your review. We always enjoy having visitors from Europe! Hope you had a great time!!! More 

Norwalk, Connecticut, United States
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 28, 2015 via mobile

Instead of staying at the hotel part, I decided to stay in the residence. This was the BEST decision. The residences come with all of the amenities of the hotel - room and maid service, but also come with washer and dryer and fully equipped kitchen. I chose the 3 bedroom. It has two master suites with balconies an additional... More 

Helpful?
2 Thank Frances C
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Frances C, Many thanks for your wonderful review of the Ritz-Carlton Club here in tropical St. Thomas. We are so glad to hear that you chose the Residence side of the property; it sure is nice isn't it? I hope you took a ferry to St. John or the BVI! Hope you had fun while you were on property.... More 

Santo Domingo
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 19, 2015

I went to the Virgin Islands with a friend to celebrate his 50th birthday. We decided to treat ourselves to the Ritz-Carlton. And it more than lived up to it's reputation. We stayed in the two-bedroom suite. It was quite spacious and beautifully-furnished. The spa, for me, was the highlight of the trip. I had one of the best massages... More 

Helpful?
1 Thank bigblatino
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Bigblatino, Many thanks for your great review of the Ritz-Carlton Club here in sunny St. Thomas. Happy belated 50th to your friend! So glad to hear that you enjoyed your stay while on property. Yes, Al is great isn't he? Hope to see you again real soon! More 

2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 15, 2015

My recent stay at the Ritz-Carlton Club in lovely St. Thomas was simply amazing! Prior to booking, I had doubts about going through a third party agent. I decided to go through with it however, and the service that I received from Mr. Matthew McCormack was top notch. I highly suggest reaching out to him (mattusvi@yahoo.com) if you are interested... More 

Helpful?
3 Thank Marcus A
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Marcus A, Many thanks for your wonderful review of the Ritz-Carlton Club herein sunny St. Thomas and for your kind words. Thanks for your kind words regarding the staff as well, as they go above and beyond for all of our Guests. I hope you had a great time while on property and we look forward to seeing you... More 

Portsmouth, New Hampshire
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 7, 2015

Our recent vacation at The Ritz-Carlton Club in St. Thomas was truly one of the greatest that we have ever experienced with our children. The staff was incredibly attentive from the start as we were offered complimentary rum punch/fruit punch drinks upon arrival. (A great way to start vacation!) We rented a 3 bedroom villa which was breathtaking. We had... More 

Helpful?
4 Thank Eileen J
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Elieen J, Many thanks for your amazing review of the Ritz-Carlton Club here in sunny St. Thomas. Yes! The complimentary rum/fruit punch is always the highlight of our Guests' first day! They're also oh so delicious! The Residences sure are spacious aren't they? And aren't the picturesque views to die for? I'm so happy that you enjoyed your stay... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 5, 2015 via mobile

We visited the ritz residence - which is different than the resort - and had a blast. Did have to pay to use paddle boards and sail boats. Set up with two master bedrooms and one guest room, each with their own bathroom, plus kitchen. It was perfect. Plenty of space. Super nice employees and a beautiful pool and beach.... More 

Helpful?
1 Thank Elisabeth F
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Elisabeth F, Many thanks for your review of the Ritz-Carlton Club, here in beautiful and sunny St. Thomas . So glad to hear that you had a blast while on property. The paddle boards are soooo much fun! Happy for you! Yes! The Residences are spacious, aren't they? Once again, I'm so glad that you enjoyed your vacation and... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 19, 2015 via mobile

Wow. That's the only word I can come up with to sum up our week in St. Thomas as the Ritz-Carlton club. Every single person was extremely polite, friendly, and truly cared about you and your time there. They were full of wonderful recommendations and more than willing to help you with anything you needed. Lobby is open 24/7 with... More 

Helpful?
2 Thank kmstn
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Kmstn, Wow! Many thanks for your amazing review of the Ritz-Carlton Club here in beautiful and sunny St. Thomas. YES! The fruit infused water is just spectacular isn't it? You had cookies as well? Now I'm jealous lol. Happy Belated 23rd Birthday! Hope you had a great one! Everyone mentions the views…they are simply breathtaking! I am so glad... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 17, 2015

On the recommendation of a friend who is an owner in the Club Residences, we booked a 2 bedroom 3 bath unit after enjoying a previous stay on the hotel side of the property. This was far and away a better value, significantly more space and incredibly well suited for our family of four. The Club Residences are of a... More 

Helpful?
2 Thank Jonathan S
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Jonathan S, Many thanks for your great review of the Ritz-Carlton Club here in St. Thomas. I am so glad to hear that you had a great time while on property. I hope you took advantage of the amenities provided at the Hotel and please tell me that you tried the food at the Grand Palazzo Club! If not,... More 

chicago
Level Contributor
44 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed April 13, 2015

Biased alert: I am a big fan of RC for family vacations. They are classy, yet casual and there are always great people visiting and working there. We stayed on the club level side which actually was preferable: its a little more laid back. Its a short walk to hotel where its a lot busier. You kinda have the best... More 

Helpful?
1 Thank DudsyJ
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear DudsyJ, Wow! Thank you so much for your wonderful review of the Ritz-Carlton Club, St. Thomas. You are not the first person to mention the breathtaking views from the balcony. I can already tell that you had a great time! Also, thank you so much for sharing your views on the beaches and soft beds…we always like to hear... More 

Toronto, Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 30, 2015

Just back from the USVI and BVI and spent two days at the Ritz in a 2 bedroom suite where I felt I had died and gone to heaven! The room itself was huge, and really well appointed - we even got to do our laundry in the suite which was a godsend. The grounds are LOVELY, and I was... More 

Helpful?
2 Thank DanforthDuel
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear DanforthDuel, Many thanks for your spectacular review of the Ritz-Carlton Club here in sunny St. Thomas. The rooms are heavenly aren't they? Once you enter, you never want to leave! With a washer and dryer right there in your Residence, how could you go wrong? The Pina Coladas at Coconut Cove are amazing! I'm so happy that you got... More 

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