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The Ritz-Carlton Club, St. Thomas

Certificate of Excellence
Great Bay, 00802, St. Thomas
The Ritz-Carlton Club, St. Thomas
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152 reviews from our community

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Traveler rating
    114
    31
    4
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    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for The Ritz-Carlton Club, St. Thomas
See the most recent reviews
NYC
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 5, 2015

We had a wonderful week here over Xmas. The place is beautiful, the rooms are clean and nicely updated. The beach is close to pristine and the kids activities are excellent, albeit a tad pricey. The only thing holding this place back is a small attention to detail. To wit: the wifi in the gym was broken the entire time... More 

Was this review helpful? Yes 2
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Steven H, Many thanks for your wonderful review of the Ritz-Carlton Club here in sunny St. Thomas. Glad you had a great time while on property. So sorry to hear about the tiny mishaps that you experienced while on property. Once again, glad that you enjoyed your stay and we look forward to seeing you in the future! More 

New Jersey
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 2, 2015

I love visiting the Ritz Club in St. Thomas. This was my fourth trip to this location. I don't own the residence, my parents do and I look forward to my annual invitation. Aside from the paradise that nature presents, the Ritz surly does its part in bringing your experience to another level. The views are spectacular, the amenities are... More 

Was this review helpful? Yes 3
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Luca-Brazi, Many thanks for your wonderful review of the Ritz-Carlton Club here in beautiful and sunny St. Thomas. So happy to hear that you ALWAYS have a wonderful time while at the Ritz-Carlton Club, St. Thomas. I, too, love going there whenever I can and just gaze out in awe at the magnificent view. Hope you have a great... More 

Bonita Springs, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 20, 2014

Every time I return to The Ritz Carton Club residences I feel like I have found paradise. The resort is beautiful with immaculate grounds and a spectacular beach. The rooms are spacious giving every guest essentially an apartment with at least two bedrooms, a living room , dinning room and full kitchen. Once I unpack my bag and head to... More 

Was this review helpful? Yes 2
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Thomas D, Many thanks for your wonderful review of the Ritz-Carlton Club, St. Thomas. It is a great feeling to have your own little slice of paradise isn't it? I'm glad to hear that you always have a great time at the Ritz-Carlton Club here in Sunny St. Thomas. We look forward to seeing you again! Happy Holidays!!! More 

illinois
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 7, 2014

We absolutely loved our vacation here at the beautiful resort! We were greeted at check in with complimentary rum punch, and then driven around the large property in a golf cart, and given a tour. The place is magnificent and the service is too. later that evening, we returned to our room to find a personalized welcom note from our... More 

Was this review helpful? Yes 2
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear MsMfs, Many thanks for your wonderful review of the Ritz-Carlton Club, St. Thomas. Great to hear that you and your family were treated like royalty upon arrival at the Ritz-Carlton Club here in sunny St. Thomas; this is what we strive to do for every one of our Guests. Yes, the beds are comfy aren't they??? I wish I... More 

Maryland
Level Contributor
79 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed December 1, 2014 via mobile

The Ritz Carlton Club (the Residences) was a fabulous vacation for my wife and I (and the gorgeous weather didn't hurt either). Accommodations were luxurious in every way and the staff couldn't be any more courteous or gracious if they tried. Knowing in advance that we were celebrating our anniversary, the concierge treated us to an evening sail on the... More 

Was this review helpful? Yes 2
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Docbutch, Many thanks for your great review of the Ritz-Carlton Club, here in sunny St. Thomas. I'm glad to hear that you and your wife had a fabulous vacation! Hope this means that you are making plans to visit again real soon! Thanks for acknowledging the great work of the staff; they work really hard to make each Guest's... More 

1 review
4 of 5 stars Reviewed November 29, 2014

Great vacation so far and full marks to staff. However, 2 out of the 5 in our family felt unwell yesterday and today. These were also the only two that ate tacos from a taco stand put up near the Ritz pool yesterday afternoon by the Ritz Club. Curious if anyone else who had the Ritz tacos had the same... More 

Was this review helpful? Yes
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Mini K, Many thanks for your review of the Ritz-Carlton Club, St. Thomas! I'm glad to hear that you had a great vacation! Sorry to hear that 2 members of the family got sick. You were the first person to mention this about the fish tacos. Hope they are feeling better! More 

Skaneateles, New York
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 27, 2014

We stayed at the Ritz-Carlton Club over Thanksgiving 2014. We are on the East End of the island so it is kind of far away from the main scene of Charlotte Amalie, and about 30 minutes of windy roads from the airport. However there is a town about 15 minutes away with food, shopping and a ferry to St. John.... More 

Was this review helpful? Yes
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Lgoodchild20, Many thanks for your wonderful review of the Ritz-Carlton Club, St. Thomas! So glad that you chose to spend Thanksgiving here in sunny St. Thomas. The town that's filled with food, shopping and the ferry to St. John is called Red Hook; hope you were able to take a day trip to St. John during your stay! If... More 

Fort Worth, Texas
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed November 19, 2014 via mobile

I am currently staying at the Ritz club and couldn't be more disappointed. Ive never stayed at a Ritz property so perhaps my expectations were too high but the service staff here are beyond terrible. You should never expect a meal at any one of their over priced restaurants to take less two hours. Every time we sat down to... More 

Was this review helpful? Yes 8
Wyomissing, Pennsylvania
Level Contributor
377 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
5 of 5 stars Reviewed November 10, 2014

The Ritz-Carlton Club is first-rate everything. We arrived Friday evening in torrential downpours and flooding, but once we pulled in--everything has been phenomenal. We were warmly greeted and taken to our condo--a fifth floor with a fantastic view, the condo spacious and tastefully decorated. I cannot find one complaint! (well, maybe the big iguana on the beach, but he lived... More 

Was this review helpful? Yes 3
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Annehassel, Many thanks for your wonderful review of the Ritz-Carlton Club, St. Thomas. Glad to hear that you had an amazing time the second you pulled up to the property. The Iguana's on the property pretty much mind their own business; I'm sure they were enjoying the Club just as much as you lol. You were writing this review... More 

Woodbridge, Virginia
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
5 of 5 stars Reviewed November 4, 2014

As the months start to turn cold here on the East Coast, I found myself daydreaming of our trip last year to St. Thomas. My wandering imagination reminded me that I never did write a review of my trip, and I felt that I owed it to you to share our experience, even if it's significantly belated. First off, let... More 

Was this review helpful? Yes 38
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear AidanD55, Many thanks for your amazing review. Better late than never right? Thanks so much for distinguishing between the Ritz-Carlton Club and the Ritz-Carlton Hotel. I'm sure that will be very helpful to a lot of people! Much appreciated! Just to answer some of the questions you may have, the Residences at the Club are rented out by the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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